Partial or Residual - Business Reasons

When a Customer is making a payment for an invoice who will decide whether it has to be a Partial or Residual payment approach? Whether the decision is made by the customer or by the Business?
Also, when the customer makes a payment the favorable approach for customer is to go for the Residual approach, as the Principal invoice amount has been knocked off in this approach that will guide for a low interest rate,  otherwise if it's going to be a partial payment until the document is cleared off the Interest rate will be climbing - Please explain the business reasons behind selecting a partial or residual approach?

It should be decided by the business - Finance. In our experience, most of the Finance prefer to do Partial payment approach because aside from technically, the invoice is not yet fully paid and residual payment will clear the original invoice and create a new open item for the remaining balance which affects the Aging report.
In their analysis they still want to see how much is the original invoice amount.
As to interest, since the due date of the partial payment and the original invoice is the same, still the computation if you add is based on the remaining balance of the customer.

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    Hi Gurus,
    Appreciate if you can please help me in understanding customer clearing process in case of partial and residual payment. And how will it have impact on AR Aging.
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    Whether there are any guidelines  to decide which approach to follow when we do a Payment - Partial /Residual. What are all the Pros and Cons of the above approaches

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