Password recovery NME-502

Hi,
I have a NME that out of the box had a hostname and default login credentials changed (admin:default)
I have been trying to recover/reset to factory default the module to no avail. This router is not in production yet so no CMS.
How can I recover?
Thanks in advance.
Rich

Hi Cooper,
Did you try following command:
service-module integrated-service-engine reset
This should reset the module to factory reset.
You may want to try this one: Recovering a Lost Administrator Password
Regards.

Similar Messages

NM-CIDS-K9 Password Recovery

Hi All i'm new here
, please be gentle
Can Any one help me with the Password recovery on a NM-CIDS-K9 Module, i have been reading links on cisco and google, but i'm unsure i think i need to re-image the card, could someone post a link to how to
many thanks

For ACNS 5.1, you should session into the NME from the router and use the following link with instructions to reset the admin pw.
http://www.cisco.com/en/US/docs/app_ntwk_services/waas/acns/v51/configuration/central/guide/51trbl.html#wp1043510
Hope that helps,
Dan

Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My safari keeps crashing because of a bat password recovery plug in. What do I do to fix it?

My safari keeps crashing on me, and when it does it always says it was because of some Bat! Password Recovery Plugin. How can I fix this and stop t from happening?

You’ve been infected with the “Flashback” malware. See this Apple support document:
About Flashback malware
Back up all data, if you haven't already done so.
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How do i bypass the windows password without password recovery disk

My sister has passed away & Ive been copying her pictures off of her laptop for the family & I havent finished. It logged off last night & now its asking for password & no one knows the password.. Im almost positive there is a way to go around this password but I cant seem to figure it out on my own! Please Help ASAP THANX

Here are some common methods.
 
Method 1: Reset Windows 7, Vista, XP Password Via Another Administrator Account
 
If you have another user account with admin privileges, including built-in accounts in Windows 7/Vista/XP, you can easily bypass other accounts' password using Lusrmgr.msc and Command Line.
 
1. Log on Windows 7/Vista/XP with your administrator account. Click on Start, type lusrmgr.msc in the Search box(Win7/Vista) or Run box(Win7/Vista/XP) and click OK.
2. When the Local users and Groups dialog appears, open the Users folder. Right-click your user account and select "set password", type a new password and click OK.
 
Method 2: Reset WIndows 7/Vista/XP password with Windows password reset disk
Here is the steps to reset Windows password with password reset disk, bypassing Windows Vista/XP password is the same as this:
 
Step 1: Login Windows with a incorrect password, it will show you a link "Reset Password.." under the password box.
Step 2: Insert your password reset disk, click the link, When a password reset wizard appears, click Next.
Step 3: Choose the drive name from the pull-down list, click Next.
Step 4: Type a new password in the new password box, and type it again to confirm it. Click Next→Finish. Then you can login Windows again with the new password.
 
Method 3: Reset Windows password with Windows password recovery program
 
In this method, you need to load a recovery program on another computer, then burn it to a CD/USB. Boot your locked computer from CD/USB and reset WIndows password offline. This is a universal password reset method.
[advertising content removed]
 
Hope helpful.

Hp password recovery in windows 8

I just wanted to tell you of a recent experience I had when contacting HP support
I called them yesterday with what I considered to be a simple question I found out that this question in their eyes was not that simple
the question was how do I set Up a password recovery flash drive in Windows 8.
the the person from HP said that he would need to check and would I please give him a minute to do so, when he came back he said that hp computers did not have this option.
I said to him how could this be as windows 8 says you can do this I also said that in windows vista and windows 7 you could do this and Why Would windows 8 Be any different he said he didn't know But this was not an option available hp in windows 8 he also stated
if I were to forget my password would be to install my operating system again. I said to him that it seemed unreasonable that I would have to reinstall my os just to recover my password and the must be a simpler option than that. he said no that would be my only option if I were to ever forget my password. I then said to him I did not believe the information he was giving me was accurate and was he 100% sure of the information he was giving me, he said yes and that he would send me an e-mail giving me step by step instructions. I said okay bye, I did not believe what he was telling me so I went online and found out in about 2 minutes all we needed to do was set this up via the settings screen and user account where it give you the option to make a password recovery usb flash drive I understand that they cannot possibly know everything but I feel if they don't know they should be willing to tell you that they don't know and passed you on to someone who does rather Than making you spend hours reinstalling an operating system that you don't need to. it also seems to me outsourcing technical support to third world countries like in this case india where they may not have a full grasp of some of the finer subtletys of the english language and company like hp dell toshiba and many others need to return technical support to the countrys in which the computers are sold and 1 other thing why is it that we no longer get a set of recovery cds with new computer and have to make a set ourselves when so often in the process of making them some write error happens and you only find out that is there is a problem with them when you come to use them I know companies need to make a profit on the sale of the computers but surely there is enough profit margin for them still to supplie you with the recovery media you need

Hi,
I afraid the pritner is not supported on Windows 8:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03457812&tmp_task=prodinfoCategory&cc=us&dlc=en...
You will not be able to use any other alternative driver with the printer as there are no drivers to allow the PC to communicate with the printer through a USB connection..
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Cisco ISE 1.2 vm cli admin password recovery

I'm having trouble getting this to work. I was under the impression by mounting the ISO (connect at power on) i could perform the password recovery like it states for the hardware appliance. However, if i mount the 1.2.0.899 iso image (connect at power) I don't seen to get any options in my vm console? At most, I have a <enter> at the very beginning that will take me to Grub or ADE boot menu... but I don't see anything about options to change the password?

Make sure you are following the steps in the following link:
http://www.cisco.com/c/en/us/td/docs/security/ise/1-2/installation_guide/ise_ig/ise_postins.html#38674
Also, make sure that the VM Guest is set to boot from DVD/CD first before trying the HDD.
Thank you for rating helpful posts!

I reset my disabled ipad 2 and it is asking me for the apple id which first set it up but i forgot the password for that apple id and the password/recovery information for the recovery email address. What can i do?

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Click here and use Apple's iForgot service, or contact their Account Security team, or if you're the device's original owner, take it and its purchase receipt to a physical Apple Store.
(124525)

I forgot my password recovery questions and i need it so i can purchase stuff on my ipad

i forgot my password recovery questions and i need it so i can purchase stuff on my ipad

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
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     2. Fill out and submit this form. Select the topic, Account Security. You must
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Note: If you have already forgotten your security questions, then you cannot
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ONS 15454 Password Recovery Cable

Does anyone know the part number for the password recovery cable needed to connect a laptop to the TCC card to used to reset the password to Cisco defaults? I have attached the cisco PDF which explains the connection of this cable.
Thanks

The part number is 15454-EPC=
In the past, you couldn't order this item but had to call Cisco TAC and request one.
Hope this helps.

Root Password Recovery Question

Hello all,
I have a question regarding root password recovery in Solaris 10.
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Well I tried making the locked out hard drive a slave on another server of the same type. But I couldn't seem to mount it, I even tried the "touch /reconfigure; init 6" to reconfigure devices but it just didn't seem to find it. I tried mounting everything in /dev/dsk but nothing was successful.
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How to pull e-mail, password recovery phrase and password recovery answer f

Hi all,
I am very new to HR ABAP and have some basic doubts in ABAP HR.
I need to pull login which is like an e-mail id, password recovery phrase and Password Recovery Answer.
Can some one guide me from where or from which table or which info type should i pick these values and how.
Regards,
Jessica Sam.

Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support explains the difference between Alternate and Rescue Addresses and the "necessity" for a Rescue Address.
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I do not know the criteria for 2 or 3 security questions.
ÇÇÇ

LMS 4.2.1 password recovery system administrator ADE-OS

Hi,
How is-it possible to do a recovery password for sysadmin on ADE-OS ?
We're using LMS 4.2.1 and my customer doesn't remember the username and password created during installation.
We have the admin user for the https connection.
Thanks,
Jeff

keep in mind that there is CSCtx08080
see the Release Notes of LMS 4.2.1 :
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2.1/readme/lms_421_readme.html#wp1205822
but it is resolved in LMS 4.2.2
=====================================
CSCtx08080 Bug Details
"Password recovery" option not working in Virtual appliance
Symptom:
"Password Recovery" option is not working in Virtual Appliance.
Conditions:
"Password Recovery" option is not working as expected.
When the ISO image is mounted and the option "Recover administrator password" is chosen for
password recovery, an error message"Failed to mount drive partition" appears instead of the password recovery window.
Status Status
Fixed
(Verified)
Severity Severity
4 - minor
Last Modified Last Modified
In Last 2 weeks
Product Product
CiscoWorks LMS Portal
Technology Technology
1st Found-In 1st Found-in
4.2
Fixed-In Fixed-in
4.2(2)
Workaround:
None.

Enable password recovery in cisco 2950 with AAA

Hello friends,
I need to reccover switch enable password, i have already configured AAA also, when i am tryig to follow below proceedure finally saying Authorization failed. how can i recover enable password,
Regards,
Haris
If I try to recover password like this description says
http://www.cisco.com/en/US/docs/switches/lan/catalyst2960/software/release/12.2_25_see/configuration/guide/swtrbl.html#wp1090048
Step 1 Connect a terminal or PC with terminal-emulation software to the switch console port.
Step 2 Set the line speed on the emulation software to 9600 baud.
Step 3 Power off the switch. Reconnect the power cord to the switch and, within 15 seconds, press the Mode button while the System LED is still flashing green.
Base ethernet MAC Address: 00:0x:xx:xx:xx:xx
Xmodem file system is available.
The password-recovery mechanism is enabled.
The system has been interrupted prior to initializing the
flash filesystem. The following commands will initialize
the flash filesystem, and finish loading the operating
system software:
flash_init
load_helper
boot
switch:
Step 4 switch: flash_init
Initializing Flash...
flashfs[0]: 600 files, 19 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 32514048
flashfs[0]: Bytes used: 7713792
flashfs[0]: Bytes available: 24800256
flashfs[0]: flashfs fsck took 10 seconds.
...done Initializing Flash.
Boot Sector Filesystem (bs) installed, fsid: 3
Setting console baud rate to 9600...
Step5 switch:load_helper
Step6 switch: dir flash:
Directory of flash:/
2 -rwx 916 <date> vlan.dat
5 drwx 192 <date> c2960-lanbase-mz.122-25.SEE1
620 -rwx 5488 <date> config.text
621 -rwx 5 <date> private-config.text
24800256 bytes available (7713792 bytes used)
Step7 switch: rename flash:config.text flash:config.text.old
Step8 switch: boot
Loading "flash:c2960-lanbase-mz.122-25.SEE1/c2960-lanbase-mz.122-25.SEE1.bin"...
Initializing flashfs...
flashfs[1]: 600 files, 19 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 32514048
flashfs[1]: Bytes used: 7713792
flashfs[1]: Bytes available: 24800256
flashfs[1]: flashfs fsck took 1 seconds.
flashfs[1]: Initialization complete....done Initializing flashfs.
64K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 00:0x:xx:xx:xx:xx
Motherboard assembly number : xxxxxxxxxx
Power supply part number : xxxxxxxxxxx
Motherboard serial number : xxxxxxxxxxx
Power supply serial number : xxxxxxxxxxx
Model revision number : B0
Motherboard revision number : B0
Model number : WS-C2960G-24TC-L
System serial number : xxxxxxxxxxxx
Top Assembly Part Number : xxxxxxxxxxxx
Top Assembly Revision Number : B0
Version ID : V02
CLEI Code Number : xxxxxxxxxxxxx
Hardware Board Revision Number : 0x01
Switch Ports Model SW Version SW Image
* 1 24 WS-C2960G-24TC-L 12.2(25)SEE1 C2960-LANBASE-M
Press RETURN to get started!
Step9 Hit <Enter>
Would you like to terminate autoinstall? [yes]: yes
Step10
--- System Configuration Dialog ---
Would you like to enter the initial configuration dialog? [yes/no]no
Switch>
Step11 Switch> enable
Step12 Switch# rename flash:config.text.old flash:config.text
Destination filename [config.text]? <Enter>
Step13 Switch# copy flash:config.text system:running-config
Destination filename [running-config]?<Enter>
5488 bytes copied in 0.940 secs (5838 bytes/sec)
Step14 NewSwitchName#conf t
% Authorization failed.
Doesn't this procedure work any more ?

The password recovery worked, but you copied your problematic config back to the switch. Skip Step 13 and paste only the working part of the config to the switch.
You can see your renamed config with "more flash:config.text.old".

Cisco NCS admin password recovery.

Hi All
In Cisco NCS shell I have incorrectly entered the following command in order to chang ethe admin password and saved it
username admin password hash <password> role admin
and hence lost the access to shell (ssh). Is there a way to retrieve or reset the admin password. Tried to log in as single user (as in any ohter Red Hat Distribution) but didn't work. In the worst case scenario I have rebuild the server (VM) from the .ova imange, however the licenses won't work.
Any advise would be greatly appreciated.
Regards

Hello,
The only way to recover the admin password for NCS would be to use the recovery image (iso). The recovery image is not available for download from CCO. Please open a TAC case & they can special publish the image for you.
For the CLI admin password, the recovery method is the same as the physical appliance. Attach the recovery ISO, and reboot the machine. You may have to force the virtual machine to boot from the cd drive. Once it does, you will get the menu that contains the password recovery option.
Hope this helps.
Ram

Password recovery NME-502

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