Patched Deployments issue: "waiting for another installation to complete"

Question

I have some percent of computers which runs into above state in monthly patch deployments. I could minimal information from execmgmr, udpatesdeployment.log,
CliSpy and Client Center etc tools but that doesn’t offer much help to nail down the issue completely. Have any of you dealt to resolve such issue successfully ? Is there any efficient way to handle this ?
It seems I have
DeploymentA, waiting for the completion of DeploymentB, which in turn waiting for the completion of
DeploymentC. Is there any better approach I could take to nail down and resolve the issue. One of my finding is,  KB articles installs (SCCM R3, SCCM Asset Intelligence) causes these issue as they restart (upgrade sort of execution) the
agent during the execution, I need to confirm these
Vasu

Answer 1

Hi Vasu,
This issue can be caused by a deployment was previously deployed and was now deleted. This was because the clients finished installation
and wanted to notify the Server that it is done, but since the deployment was deleted, it couldn’t Notify its progress to the site server and the CCM_DeploymentTaskEx1 got stuck.
Please use the following scripts to delete the instance to test this issue.
strService = "CcmExec"
strComputer = "."
Set objWMIService = GetObject("winmgmts:" & "{impersonationLevel=impersonate}!\\" & strComputer & "\root\CCM\SoftwareUpdates\DeploymentAgent")
Set colWMISettings = objWMIService.ExecQuery("Select * from CCM_DeploymentTaskEx1")
For Each objWMISetting in colWMISettings
objWMISetting.AssignmentId = ""
objWMISetting.JobId = "{00000000-0000-0000-0000-000000000000}"
objWMISetting.Put_
Next
'Stop service
Set objWMI = GetObject("winmgmts:\\" & strComputer & "\root\cimv2")
Set objService = objWMI.Get("Win32_Service.Name='" & strService & "'")
objService.StopService()
WScript.Sleep 10000 ' Pause to allow service to stop
'Start service
Set objService = objWMI.Get("Win32_Service.Name='" & strService & "'")
objService.StartService()
WScript.Sleep 10000 ' Pause to allow service to start
Regards,
Sabrina
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