Pavilion dv6 headphones stop working when certain programs launched

My pavilion dv6 (product number: A5F76AV; OS: Windows 7 Ultimate 64-bit) is brand new, just arrived yesterday. On startup, the headphones work fine when watching videos online and for any other system audio, but when I launch a game (through steam) I no longer get audio through the headphones (system reverts back to playing audio through the onboard speakers). Once this happens, no audio comes through the headphones regardless of the source, although the volume coming from the onboard speakers changes somewhat when the headphones are plugged in and unplugged.
I've tried manually downloading and installing the audio driver for my computer by going through the HP support website, but doing so did not help. I would be extremely grateful for any help that can be offered.
Thank you.

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