Pavilion dv7-4060us Color Printing Problems...

I just bought a new Pavilion dv7-4060us Notebook and am having problems printing in color. I have a Xerox Phaser 8550DP PS Printer that I'm trying to connect to through a wireless network connection. I can find the printer on the network and install the "Xerox Phaser 8550DP PS" driver online just fine. But, after all that, when I try to print, it will only print in Black and White. For some reason it just will not print in color. I've looked through all my "printer properties" and it doesn't even show color options! It's like my computer just doesn't even recognize that the printer can print colors. Like maybe that printer's driver is for some reason not recognizing it as that actual printer?!
I tried deleting the printer and the driver off my computer and installing it using the printer's original CD, but it says it's not compatible with Windows 7 OS. But installing the driver via online and using the CD should basically be the same thing shouldn't it? So that can't be the problem. The "HP printer help website" doesn't really help at all because it's a Xerox printer and not an HP. After reading through some forum posts I figured maybe it was a firewall problem, but wouldn't the firewall stop me from printing all together...not just prevent me from printing color?
Has anyone seen this happen before or heard of anything like this happening? Right when I got the computer I kind of went through and deleted a few things I thought were Crapware, so the only thing I can think of right now is that maybe I accidentally deleted some kind of software program that lets me print color?! Which doesn't really make any sense, so I don't think that's it.
Also, I know it's not a Windows 7 OS problem or my wireless connection because my brother's computer uses Windows 7 and connects through wireless as well, but his can print color just fine. He set his computer up like a year ago so he can't remember how he set it all up or what he did, so he's kind of useless.
As of right now the only thing I can think of to do is try posting on this HP help forum and post on the Xerox Printer help forum and see if anyone has any advice for me. If you have any ideas I'm up for trying anything because I pretty much NEED to be able to print from this computer!! Any information can help out a lot so just let me know. Thanks!

I have exactly the same problem with my dv7-4171us, my husband has the same printer and it print fine on my Xerox but mine only prints in black and white, its very frustrating. I called HP and after 2 hours on the phone they couldnt fix it either.
I'm thinking of doing a full "f11" factory restore. If anyone knows how to fix the color printing problem please let me know.

Similar Messages

System Fan (90B) Error / HP Pavilion dv7-4060us

Hi. I have a Pavilion dv7-4060us notebook, Windows 7 Home Premium, 64-bit. I had an overheating problem not too long ago that caused my notebook to shut down on it's own. I bought a cooling pad to help with the overheating, which helped. But now, everytime I start up, it gives me a black screen reading "Operating System has found that a cooling fan has stopped working" or something similar. The error code was "System Fan (90B)." How do I get rid of this error message? Post back here or reach my email at [email protected] Thanks.
This question was solved.
View Solution.

This PreBoot Diagnostics that is indicating there is an issue with system fan. It would be a case of System Fan not running or running at slower speed than it should...
I would suggest, try doing power drain, by disconecting AC adapter, removing battery and pressing the power button for few secs... if that always you to boot to the OS, that Update the BIOS if not than I would suggest contacting HP Tech Support for getting your unit serviced...
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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Hp pavilion dv7. i get a problem of dvd player hp bd-re bt10n.

hp pavilion dv7. i get a problem of dvd player hp bd-re bt10n. it indicated that " windows cannot load the device driver for this hardware. The driver may be corrupted or missing."

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Vista
Check if the drive is now working.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Pavilion dv7 - heating and fan problems, hinge broken - DO NOT PURCHASE THIS JUNK!!!

This message is targetted towards people looking to purchase an HP Pavilion dv7 series of notebooks. Hopefully they are scanning these boards prior to purchase, something I (very) regretfully did not do.
My system: Intel i7 Q720 @ 1.60GHz, 8GB, ATI mobility radeon HD5650 1GB, Windows 7 home premium 64 bit.
Almost immediately, there were severe overheating problems. Even under normal use (1- 4% CPU, Word, Excel etc.) it became too hot on the left side to keep on my lap. My kids actually burned their hands on that part. I once used it on a table with a vinyl tablecloth. It actually melted the vinyl!
Running any CPU/GPU intensive software causes a shutdown due to overheating, a real nuiscance with playing games or watching video in HD. Just as a test, I ran one computationally intensive program overnight while I kept the machine in my freezer. Even then, it overheated and shutdown! (I have not overclocked; just running my software on the hardware as purchased).
Even in normal use, the fan runs very high, and is very noisy. It is so noisy that I cannot leave it on in my bedroom.
Finally, because of the positioning of the vent, I am certain that the intense heat weakens the left hinge. I am very careful with how I open lids, always with both hands on the lid. Within two months, the left hinge cracked. I argued extensively with HP, but they insisted that it was my fault, and I was charged for the fix.
I'm wondering whether the designers ever turned on (let alone stress tested) these units prior to selling this piece of !@#$.
Added bonus: within 4 months, the hard drive failed, though I can't pin that on HP. While the drive was getting replaced, I went out and bought an Acer. It had better specs than the HP, was cheaper, lighter, and even with the CPU at close to 100 percent, the heat is hardly noticable, and the fan is barely audible.
I bought HP because most of the scientific instruments in our labs is manufactured by HP, and it is truly high quality , high precision equipement, some of it running for over 25 years problem free. From that, I really trusted the HP name, I trusted that their PC division would have equal quality and standards. !#$% was I wrong! I'm glad they're getting out of the PC business.
The only reason I'm keeping this junk is because I took the extended warranty at the store, and under it, after three major repairs, they will get me a new notebook of equal or greater value. I can't wait for that inevitable third breakdown!

The dv 7 eg 4012 is the biggest disapointment:
the hinge brakes, it has an overheating problem!!!
Be prepared to replace it after 12 months or pay the bill for the repairs, hundreds of dollars.
I purchased the laptop directly from the hp online store about a year and a half ago.
First of all I had to install the latest drivers because hp is not making sure it comes with up to date drivers.
To find out what the problem was I had to contact the costumer service about 6 times.
After about 12 months the laptop startet splitting at the left hinge. The HP Costumer Service looked at the photos and told me this, Quote: "We have received the attachment of broken hinges and find it is an user damage hence, the service of the Notebook would be done on chargeable basis."
Before you want to buy a hp laptop, please type into google: broken hinge hp laptop
And you will see hundreds of posts of disappointed costumers.
Even class action lawsuit have been taken out against them.
For me, this was the last time that I invested about a 1000 Euros( bought it in Europe) in a product which needs to be replaced after a year and a half.
Please stay away from this product,
except you have plenty of time and money to keep this machine alive.

Pavilion dv7 4050ed - Windows Update Problems After First Installation

I have only just today received my brand new HP Pavilion dv7 4050ed and commenced installation straight away. There were no problems in the initial installation and I booted Windows for the first time successfully and let it do its auto installs for things like Java and Adobe Reader. I then moved to update and patch the laptop with Windows Update but immediately noticed that something was wrong. Upon opening Windows Update I was met with a white cross in a red shield to signify an error. When I prompted it to "Check for Updates" I was met with an error message stating, "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." I get the same error message when I try to run Windows Live Messenger.
After multiple restarts and checking in the control panel that the update service was allowed and working, the error message still appears whenever I try to update or patch my machine. How can this kind of thing happen to a brand new machine that I've had for less than a day and has only had its basic settings chosen? It simply will not update, or even recognize that the update service is available. The internet is fully functional so it isn't any kind of connection problem.
Has anyone got any ideas as to what the problem could be?
I probably should just add that the laptop is a Dutch purchase with a bilingual setup. I chose the English setup option but was advised to include this information in case it could in any way affect the update system.

HP support provided me with the following link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&cc=nl&lc=en&dlc=en&product=4213233
On this page there's a download called sp47845. After installing this, everything was working again.

Hp pavilion dv7-1247cl color stripes on start up and want go to windows sign on screen

hp pavilion dv7-1247cl starts with alot of colorful lines horizontal and vertical can hear windows come up but can't see it because of all the lines any idea on how to fix this issue?

Hi @destinystarr
Welcome to the HP Forums!
It is a fantastic place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that when you start your notebook you see lots of colorful vertical and horizontal lines and hear Windows in the background.
Here is a link to a document to assist you with this difficulty. Display Quality Issues.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Pavilion DV7 Quick Launch Buttons Problem

Dear all,
I have a new laptop Pavilion DV7. It comes with Vista Home Premium.
After updated to Vista SP2, the sound volume bar pop up on the screen ramdomly ( abnormal stepping up or down with click sound) ( I am not sure have it happen before update? Since, I do not check it detail before )
It happens at irregular time. It annoys me so much. Because it is my new laptop which taken on last Firday (23/10) and find the problem on Saturaday(24/10).
I have contact with HP technical center. However, it just on holiday and re-open on the coming Tuesday.
I am so unhappy and no more to use right now.
Besides, there are also no respond when I touched another Quick launch buttons.
Anyone can help ?
Thanks
tlee

Hello all,
I would like to report my updated news.
Since, HP service center did not give me call until the second day after I left my DV7 there.
Therefore, I phone to them actively. One guy reply me that they accepted my new dv7 has hardware problem. They will arrange to replace a new one to me (since, my notebook is suffer problem within 7 days after purchased).
However, the guy has not replied me when I can take the new one. She just told me to wait.
I'm afraid HP guy told a lie again............. As for my previous post content about my experience ( pointing out wrong decision to choose HP product), HP people is not honest.
I think it is the HP mission right now : ( and the executives of HP seem to turn a blind eye.
Besides, I am still monitoring another threads of this HP forum. And find that the HP product tends to worse. It is not only hardware issue, but also the software driver issue.
And the interesting thing when I talked with HP technical center people. He already told me their drivers are no problem. He aways said it is Microsoft problem and want to misleading me go to contact Microsoft.
Alternative, you may find HP's competitor is willing to enhance their product compatibility with Microsoft Windows to become more reliable.
http://shop.lenovo.com/SEUILibrary/controller/e/na/LenovoPortal/en_US/special-offers.workflowhowProm...
PLEASE !!!, HP people who is looking this fourm. I beg yours kindly help to inform the relative HP top management to know that ours issues. And follow up our cases.
Thanks alot !

Pavilion dv7 2060ez tv turner problem

Hello,
I have a HP pavillion dv7-2060ez that I bought in Switzerland years ago, and back then I was able to watch dvb-t without any problems with HP media smart tv.
I'm now in Greece and media smart tv can't find any digital channels. I've tried with windows media center tv too and it finds many channels but I have no image, just audio.
What can I do to be able to watch TV as I used to with my pavilion?
Thank you very much for your help!

Hi Krimomo. The HP MediaSmart Internet TV service has been terminated. Here is the document that I found regarding this matter.
MediaSmart Internet TV Service Is Not Available:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02627193&lc=en&product=3939032&tmp...
As far as Windows Media Center TV is concerned, I am not sure what factors are involved with this issue. Could it be a PAL setting? Do you have additional hardware involved (ie. converter box)? I would recommend going though this next document thoroughly for the setup.
Set Up Media Center to Receive Digital TV:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01742787&lc=en&product=3939032&tmp...
Additional Information on supported signals.
TV signals that are supported by Windows Media Center:
http://windows.microsoft.com/en-ca/windows-vista/tv-signals-that-are-supported-by-windows-media-cent...
Have you verified the tuner hardware drivers are updated and Windows updates are all completed?
Select your operating system for the latest drivers. The "Driver - Keyboard, Mouse and Input Devices" category has the TV Tuner drivers.
HP Pavilion dv7-2060ez Entertainment Notebook PC Drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3939032&query=dv7-206...
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

HP Pavilion DV7-4180ea AC Power Problem (Really Need Help)

my hp pavilion dv7- 4180ea is a machine and a half, BUT, if i try to play a computer game, (without charger in) i can get 80 fps + on full settings, when i put my default hp charger in, the fps drops to 50 or 60 which is smooth, but it hiccups BADLY, e.g over a period of 10 seconds, 60fps------ 0---- 60fps----- it completely stops for 2 pr 3 seconds, ONLY WITH MY CHARGER IN, why?!

Bump.
Anybody? I called a service center and they said I need to replace the motherboard. Can this still be troubleshooted?

HP Pavilion dv7-1250en Audio Driver problem for Windows XP SP3 x86

Hi. I have installed Windows XP SP3 in HP Pavilion dv7-1250en and has found all drivers except Audio Driver for Windows XP SP3 32-bit.
Everest found 2 Audio device
1) IDT 92HD71B7 @ Intel 82801IB ICH9 - High Definition Audio Controller (A-3) PCI
2) nVIDIA HDMI @ Intel 82801IB ICH9 - High Definition Audio Controller (A-3) PCI
Please help.
Thanks in advance.

Try sp41693
IDT High-Definition Audio CODEC Driver,
sp41693, vista driver, reported work in XP here
Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD

Laserjet 2605dn color printing problem, Blue/green line on page.

I have an HP color laserjet 2605dn that has started to print a faint,thin blue/green line from top to bottom about 3 inches in from the entire right edge of every page. I ran the cleaning cycle with no change. Any suggestions on how to correct this?

I have very similar problem on my 2600n which is printing 2 vertical green lines very close together about 1.5 inches from left edge. All toners are in supply override mode with black toner reading: Estimated Pages Remaining 0
Color cartridges contain toner with 329 pp remaining according to supply status page.
Is this problem likely to disappear when toner cartridge(s) are replaced?

Color Printing Problems after update dec28/07

Last night I installed the latest updates for PS CS3 on 2 machines and both machines have the exact same color issues while printing with two different Canon printers.
The Problem:
Since this last update all images I try in print from 16bit ProPhoto or AdobeRGB 16bit, converted from Canon RAW through ACR look sepia tone, there is virtually no color (images still look as they did before on my monitor). In order to get the color to print I must convert image profiles to 8 or 16 Bit sRGB. I have not changed any settings after the update and confirmed that the update made no changes to the printers set up. sRGB 8bit jpeg images print color as seen on the monitor.
BOTTOM LINE: I can no longer print ProPhoto or AdobeRGB color space on my 8 color Canon Printer

Thanks Jeff
Both computers are PCs, one on XP, one on Vista, and printers are Canon i9900 and Canon ip4000 both are printing exactly the same way. Swoped printers between PCs with same outcome. Only changes made to both PCs was the CS3 update.
Jeff, I thought the problem may stem from the ACR RAW conversion as regular sRGB jpegs print the color as seen on my monitor. I have also submitted this question to the general PS forum...
Thanks again for taking the time to reply..

Please help, color printing problems.

I have snow leopard and just bought a new HP officejet 7500 wide format wireless all-in-one. The problem is when I Print from my boyfriend's PC, the pictures are fine but when I print from my imac, the image I see on the monitor isn't what is printed. The colors are off and the picture is way too dark. I've looked on the internet to try to find a solution but haven't really found one. Please help.

Hello
Driver from HP web site
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-86352-1 &cc=us&dlc=en&lc=en&os=219&product=4083652&sw_lang=
instruction for configurationn and use
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&tmp_task=setupCate gory&cc=us&dlc=en&lc=en&os=219&product=4083652&softwareitem=mp-86352-1&sw_lang=# N28
HP printer listing for os 10.6 support is not that clear but "HP Officejet Pro L7500 series" in on the list so you may not need to download driver from hp but only from apple
HTH
Pierre

Color printing problem

Hi. I seem to be having some issues getting the color right when printing. I have an Epson Stylus CX4200 printer, and use an Adobe RGB color profile for my display. I've been tinkering with the advanced options under "color management" when I go to print, such as selecting the "colorsync" option or using the "color control" and selecting the adobe rgb profile listed under "mode" but tehre is no difference in the print results. Basically my prints turn out overwhelmingly green, as if I were running out of other ink colors, but apparently my ink levels are fine. Any help is appreciated.

Have you cleaned the nozzles? Run the printer utility to clean the nozzles and then run the test print.
Also try setting your monitor to the sRGB color profile instead of the Adobe one. Since the sRGB profile is the one used on the web and by apple for printing I've found it a good one to match my monitor to my printing. The Adobe profile is much darker and more muddy in appearance than the sRGB. It's designed for printing from printers set up for the Adobe profile.
Open ColorSync and compare the Epson standard profile with both the adobe and sRGB to see which is closer and use that one.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

Color Printing Problems

OK, this one is strange. I have been using Safari on this iMac since day one. It is currently at 4.0.5. I print eBay invoices/packing slips for my customers, usually about 10 - 20 per day, via the normal eBay web page, over to my USB-attached Canon MP610 printer. Been working fine. Until yesterday. The invoice page is normally "mostly" in black print, with my logo in the upper left corner printing in color. Yesterday, the black text started printing in a light violet color! Before yesterday, there were column headings that printed in a lighter shade of black, kind of dark gray. They still print in that color. The stuff that used to be dark black is what is printing violet.
The Canon MP610 has TWO black ink tanks (why??), and the larger one was down to about 25% remaining. Thinking that perhaps this was the problem, I purchased two brand new cartridges and put them in. Same result - violet print. Ran the test print page and it looks OK.
OK - I started up Firefox and printed the same exact page. It does NOT print violet. It prints exactly the way it is supposed to. I started up the Pages app and printed a text document. No violet printing. I only get the hosed black print when I use Safari.
Also, I tried printing a USPS shipping label while running Safari - it also printed violet, so it isn't something screwy with eBay's web pages. I re-printed it with Firefox and it printed just fine.
Can anyone point me in the right direction to get this fixed? Why does Safari print wrong and Firefox print right, to the very same printer? I'd sooner use Safari and not convert everything over to Firefox.
Thanks, Jim

HI,
Go to ~/Library/Preferences. Move these files to the Trash. ~ (Tilde) represents your Home Folder.
com.apple.print.PrintCenter.plist
*com.apple.print add.plist*
com.apple.print.custompresets.printcenter.Canon.plist
com.apple.print.PrintingPrefs.plist.
Your .plist file names may differ slightly. *Do not empty the Trash.*
Restart your Mac.
Carolyn

Pavilion dv7-4060us Color Printing Problems...

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