Payment terms for Customer Invoice with a credit line item
Hi all,
We have a business scenario where we create customer invoices on a weekly basis. The payment terms for these items are a certain payment discount if paid within 365 days. Included in these invoices are credit items which relate to refunds that are due to the customer.
Below is a scenario for Customer XXXX:
Invoice 1 Baseline date 12.01.2007
Invoice 2 Baseline date 08.02.2008
Invoice 3 Baseline date 15.02.2008
I have set up a payment run for this customer to direct debit their items. In my scenario I only want to pick up the first two invoices.
Therefore I set up the payment run to pick up those items which are due up to 09.02.2009, setting the next payment run posting date to 10.02.2009. I would expect the system to pick up only the first two invoices.
What the system does is that it pays/collects the first two invoices in total, but then selects only the credit items of invoice 3. I would expect it to ignore Invoice 3 altogether.
In another example if I had the same invoices, but invoice 3 did not have any credit items involved, then it does ignore invoice 3 as
expected.
I need to understand why for the credit items within a customer invoice are treated differently in relation to payment terms.
Thanks
Natalie
In the customer master assign a different credit memo term than the payment term.
Try changing the credit memo term for 3rd Invoice as such it do not fall in your selection criteria.
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I will explain with an example to understand better the issue and why this could happen, (for the same Co.Code):
On 05.09.2011, 5203795529 was posted with payment terms D030.
At that time, PO #: 4501105395 was having payment terms D030 while PO #: 4501232207 was having payment term D031.
Invoice 5203795529 was posted successfully.
On 12.09.2011, 5203806574 was posted with payment terms D030.
At that time, PO #: 4501105395 was having payment terms D030 while PO #: 4501232207 was having payment term D031.
Invoice 5203795529 was posted successfully.
In OCT, user receives another invoice for this 2 POs (4501232207 & 4501105395) and trying to post MIRO again but this time, user encountered error 'Payment terms in purchase order 4501232207 differ from current terms'. In order to proceed, user has changed payment term for 4501105395 from D030 to D031 on 17.10.2011 and proceed with invoice posting without error. 5203878342 was posted on 17.10.2011.
The vendor always has the same Payment Term: D031
Now the question is, why user is able to post without any problem previously even though there's different payment terms on both POs and not now anymore?.
The strange thing is in SEP, there's already this difference & there is no problem posting the invoice & the problem only comes when in OCT.
Why does this happen?
Thanks and RegardsHi Vena,
Originally the error message was:
"Terms of payment in purchase order 4501232207 (always with Payment term D031), differ from current terms"
Message no. M8349
Diagnosis:
The terms of payment in the current invoice differ from those in the current purchase order 4501232207, other terms of payment were stipulated:
Terms of payment key D031
1st cash discount period 31 days 0,000%
Either you have selected more purchase orders with different terms of payment, or you have changed the terms of payment manually.
But the strange thing is in SEP, there's already this difference & there is no problem posting the invoice & the problem only comes when in OCT.
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Pl. consider the following scenario:
A customer open line item is created wilth Billing Document/outgoing invoice. Alongwith this one more open line item is generated. Eg Accrued Sales Commission. Now, we need to clear this line item (with Accrued Sales Commission) alongwith the customer whenever the payment is received. We tried to look for enhancement/user exit, but could not fine one.
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Cheers!
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