PC crashed. Attempted to install NEW copy of Elements 10 that I had in reserve. Always get ERROR MESSAGE 400 when trying to open the program. Please advise how I get around this error.

My PC crashed. I rebuilt it from scratch and tried to install my unopened copy of Elements 10. I get error message 400 when trying to open the program. Windows 8.1 64bit

if that's a network connection error, Sign in, activation, or connection errors | CC, CS6, CS5.5

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Did you already try these suggestions?
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*Method 1*
Rename these files, or delete them
iTunes Library Genius.itdb
iTunes Library Extras.itdb
Try opening iTunes again. And turn off Genius as fast as you can. You can turn it back on later, but first get iTunes running.
*Method 2*
Go to Control Panel > Add/Remove Programs
Choose iTunes, press the Change button and then the repair button.
Message was edited by: Katrina S.

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Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
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http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
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*Method 1*
Rename these files, or delete them
iTunes Library Genius.itdb
iTunes Library Extras.itdb
Try opening iTunes again. And turn off Genius as fast as you can. You can turn it back on later, but first get iTunes running.
*Method 2*
Go to Control Panel > Add/Remove Programs
Choose iTunes, press the Change button and then the repair button.
Message was edited by: Katrina S.

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Has anyone come across this error message when installing iTunes?
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Message numbers in the 13000 range are usually do to a problem with Genius. I have seen 2 totally different fixes posted here in the forums. edit - Sounds like you already tried method 1.
*Method 1*
Rename these files, or delete them
iTunes Library Genius.itdb
iTunes Library Extras.itdb
Try opening iTunes again. And turn off Genius as fast as you can. You can turn it back on later, but first get iTunes running.
*Method 2*
Go to Control Panel > Add/Remove Programs
Choose iTunes, press the Change button and then the repair button.
Message was edited by: Katrina S.

TS3694 I was given a error message 3004 while trying to update my IPhone software. How do I fix this so I can proceed?

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http://lmgtfy.com/?q=iphone+error+3004
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PC crashed. Attempted to install NEW copy of Elements 10 that I had in reserve. Always get ERROR MESSAGE 400 when trying to open the program. Please advise how I get around this error.

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