Pcastconfig --sync_library failed!

Hi. I''ve started to have an error during sync_library where it fails when it hits a single UUID. It always stops at this point"
Synchronization of '9ACB0C8C-8D68-4CE8-9E4B-F50C33250C87/03569096-B6BF-400A-A6BA-32CE1DE0FF4E' failed!
I located this resource and deleted the whole thing from the Library, but I still get the same error when I re-run sync_library. Would I need to delete it from db.sqlite3?
Thanks for any help.
David Levinson
Systems Librarian and Academic Technologist
Library and Information Technology
Lake Forest College

I'm experiencing the same problems with the dead links. I've resynchronized the library with the sudo command and all appears good until I go back to the library catalog and low and behold the dead podcast links still appear. I've tried stopping the podcast service and re-starting without luck. Does anyone know of a reliable way to remove the dead links from the podcast library? Thanks in advance for your suggestions.

Similar Messages

Best practice for running pcastconfig --sync_library

Every so often pcastconfig --sync_library fails with a ruby method not found error (uid) and if I run it again it might fail the same way but in a different place or it might run to completion with no errors. I've taken to turning off Time Machine before running pcastconfig --sync_library and sometimes I turn off podcast producer and xgrid as well just to 'feel' safer.
Does anyone know what is the best practice? --sync_library isn't in the man page for pcastconfig and the docs don't mention anything about turning anything off before running it.
another error I see sometimes is database locked
any ideas or tips appreciated

There's nothing wrong with that approach. You can run as many IIS sites as you like against a single CF install.
As for installing CF on IIS 7, I recommend that you do the following: install CF 9 without connecting it to IIS, then installing the 9.0.1 upgrade and any hotfixes, then connecting CF to IIS using the web server configuration utility. This will keep you from having to install the IIS 6 compatibility layer that's needed with CF 9 but not with CF 9.0.1.
Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
http://training.figleaf.com/

Pcastconfig sync_library fix

There have been several posts to this list regarding failed library syncs. I ran into the same problem myself today and found the issue: do not upgrade the sqlite3 gem.
If you have, simply sudo gem uninstall sqlite3
I hope this helps others.
Regards,
Jamie Hodge

Hi Jamie
I've been having trouble syncing my iTunes U Podcast Library, getting this error:
Synchronizing content found in '/Network/Servers/itunesu.nuca.ac.uk/Library/PodcastProducer/Shared/Content'...
/usr/bin/pcastconfig:643: undefined method `return_code' for #<NoMethodError: undefined method `uid' for nil:NilClass> (NoMethodError)
I've tried running gem uninstall sqlite3, but get this error:
ERROR: While executing gem ... (Gem::InstallError)
cannot uninstall, check `gem list -d sqlite3`
Any ideas?
Paul

Podcast Feeds and Custom Workflows missing after 10.6.2 update

Podcast Producer was working fine. I had some custom workflows and a number of podcasts. Then I applied 10.6.2 System Update.
Now my custom Workflows are missing in the Podcast Capture dialog box, the web page shows no podcasts (and the fact that it was updated at the time I ran Software Update!).
I have tried pcastconfig --sync_library without success.
The podcasts are there, the atom feed just can't see them!
And ideas what I need to delete/change?
Nick

I have managed to get all but one of my workflows back using (as root)
podcast --installworkflow --path /Library/PodcastProducer/Shared/Server/Workflows/F520417E-7E57-4EF8-8FE1-4CD1CB 495B1B.pwf
where F520417E-7E57-4EF8-8FE1-4CD1CB495B1B.pwf was one of the missing custom workflows identified by creation date.
then
podcast --enableworkflow --workflow_uuid F520417E-7E57-4EF8-8FE1-4CD1CB495B1B
Also I used Podcast Composer on a client machine instead.
Copy the problematic workflow over to the client machine, open it up in Podcast Composer, and then use the option to Deploy to Server.
Thanks to Apple Enterprise Support (SF)

Xserve Podcast Producer

Hi Everyone
I posted the exact some thread somewhere else and was prompted to post it here. Which I am herewith doing:
I have been trying to setup Podcast Producer on a Xserve (Quad Core Xeon). I encountered numerous problems:
1. Xgrid wont authenticate (Kerberos problem?).
2. Workflows wont deploy to server with other users then the admin (not the diradmin). And sometimes not even the admin itself (random at best).
3. Xserve creates the user that executes all podcast tasks. But for that reason I dont have access to the Podcasts in case I want to back them up and or delete them.
4. When I share my camera with the server, so everybody could use it. The camera is very very slow. 3 sec delay!
+ more
My questions would be:
1. if there is any good step by step documentation (based on actual experience installing it and not apple documentation) on how to make it work.
2. Can anybody who made it work share its experience.
3. Where do i have to/can I save the podcasts so I can back them up or delete them as an admin?
I own both Mac OS X Serve Essentials 10.5 and 10.6 and none of them includes the Podcast Producer, which made me wonder.
It would be super fantastic if anybody had any hint in this direction cause I need to set it up rather soon.
Thanks a lot for your attention
Best
R.

Ricccc,
Deleting media from Library, or workflows from root user...
You will want to look in /Volumes/DATA_LOCATION/PodcastProducer/Content folder wherever it is located. "Depending on the server config.."
If you delete your media and do the "LIB SYNC" command from terminal, Your data is gone...
I find it easier to do this buy logging into the server as root.. Having the LIB page open.. looking for the media, finding the UUID, then deleting it from the content folder.
Here is what works for me...
Example on media location:
/Volumes/DATA_LOCATION/PodcastProducer/Content
To clear content from Lib from command line:
*pcastconfig --sync_library*
Be careful!!!! You have to know what the Media UUID is..
Rob...

Authentication to iTunes U failed

We are trying to implement a workflow to post to iTunes U, which we have had but not used for nearly a year. Podcast Producer has been setup with the relevant iTunes U info, which does work in Woolamaloo and with our authentication script. I have double and tripple checked the Settings>Properties tab of Podcast Producer (willing to do it again) Non-iTunes workflows finish properly. Any insight and or criticicm would be awesome.
Using the vanilla "iTunes U" workflow for 10.5.7 server here are the relevant errors (at least they look relevant):
$ xgrid -h podcast.state-college.edu -auth Kerberos -job results -id 22
warning: peer certificate won't be verified in this SSL session
ERROR: pcast_updateiTunesU: Authentication to iTunes U failed
Execution of child process failed (["/usr/libexec/podcastproducer/pcast_post2iTunesU", "--site_url", "college.edu", "--tab_id", "2150433036.02150433038", "--admin_cred", "Administrator@urn:mace:itunesu.com:sites:college.edu", "--display_name", "Podcast Administrator", "--email", "[email protected]", "--user", "pcastadmin", "--user_id", "1025", "--pcast_server", "https://podcast.state-college.edu:8170/podcastproducer", "--otp", "sII+uxDB7zWGmvtmCkbM5Q==", "--file", "test-mp4audiohigh.m4a", "--title", "Test iTunes U Posting (audio)", "--description", "Test"])
Running /PodcastProducerData/Caches/Resources/Tools/preflight_script
/var/log/system.log:
May 24 10:03:34 podcast xgridcontrollerd[96]: Notice: controller grid "0" submitted task "iTunesUmp4_audiohigh" for job "22" to agent "podcast"
May 24 10:03:34 podcast xgridagentd[97]: Notice: agent task "66349" started for user "xgriduser" executable "/usr/bin/pcastaction" arguments (\n iTunesU,\n "--basedir=/PodcastProducerData/Recordings/DD604682-6078-4602-8D0C-3F90CAF6689C ",\n "--input=test-mp4audiohigh.m4a",\n "--title=Test iTunes U Posting (audio)",\n "--description=Test",\n "--site_url=college.edu",\n "--tab_id=2150433036.02150433038",\n "--credential=Administrator@urn:mace:itunesu.com:sites:college.edu",\n "--display_name=Podcast Administrator",\n "[email protected]",\n "--user=pcastadmin",\n "--user_id=1025",\n "--pcast_server=https://podcast.state-college.edu:8170/podcastproducer",\n "--otp=sII+uxDB7zWGmvtmCkbM5Q=="\n)
May 24 10:03:34 podcast xgridcontrollerd[96]: Notice: controller task "iTunesUmp4_audiohigh" for job "22" state changed to "Running"
May 24 10:03:38 podcast xgridcontrollerd[96]: Notice: controller accepted client connection from "123.45.67.111" port "49936" (sid = 0x230b50)
May 24 10:03:38 podcast xgridcontrollerd[96]: Notice: controller connection closed (sid = 0x230b50)
May 24 10:03:38 podcast xgridcontrollerd[96]: Notice: controller accepted client connection from "123.45.67.111" port "49938" (sid = 0x248580)
May 24 10:03:39 podcast xgridcontrollerd[96]: Notice: controller connection closed (sid = 0x248580)
May 24 10:03:41 podcast xgridagentd[97]: Notice: agent task "66349" failed for user "xgriduser" executable "/usr/bin/pcastaction" arguments (\n iTunesU,\n "--basedir=/PodcastProducerData/Recordings/DD604682-6078-4602-8D0C-3F90CAF6689C ",\n "--input=test-mp4audiohigh.m4a",\n "--title=Test iTunes U Posting (audio)",\n "--description=Test",\n "--site_url=college.edu",\n "--tab_id=2150433036.02150433038",\n "--credential=Administrator@urn:mace:itunesu.com:sites:college.edu",\n "--display_name=Podcast Administrator",\n "[email protected]",\n "--user=pcastadmin",\n "--user_id=1025",\n "--pcast_server=https://podcast.state-college.edu:8170/podcastproducer",\n "--otp=sII+uxDB7zWGmvtmCkbM5Q=="\n)
May 24 10:03:41 podcast xgridcontrollerd[96]: Notice: controller task "iTunesUmp4_audiohigh" for job "22" state changed to "Failed"
May 24 10:03:41 podcast xgridcontrollerd[96]: Notice: controller task "encode_ipod" for job "22" state changed to "Failed"
May 24 10:03:41 podcast xgridcontrollerd[96]: Notice: controller job "22" state changed to "Failed"
May 24 10:03:41 podcast xgridagentd[97]: Notice: agent task "66294" failed for user "xgriduser" executable "/usr/bin/pcastaction" arguments (\n encode,\n "--basedir=/PodcastProducerData/Recordings/DD604682-6078-4602-8D0C-3F90CAF6689C ",\n "--input=test.mov",\n "--output=test-ipod.m4v",\n "--encoder=ipod"\n)
/Library/Logs/Xgrid/xgridagentd.log:
Sun May 24 10:03:34 podcast.state-college.edu xgridagentd[97] <Notice>: Notice: agent task "66349" started for user "xgriduser" executable "/usr/bin/pcastaction" arguments (
iTunesU,
"--basedir=/PodcastProducerData/Recordings/DD604682-6078-4602-8D0C-3F90CAF6689C ",
"--input=test-mp4audiohigh.m4a",
"--title=Test iTunes U Posting (audio)",
"--description=Test",
"--site_url=college.edu",
"--tab_id=2150433036.02150433038",
"--credential=Administrator@urn:mace:itunesu.com:sites:college.edu",
"--display_name=Podcast Administrator",
"[email protected]",
"--user=pcastadmin",
"--user_id=1025",
"--pcast_server=https://podcast.state-college.edu:8170/podcastproducer",
"--otp=sII+uxDB7zWGmvtmCkbM5Q=="
Sun May 24 10:03:41 podcast.state-college.edu xgridagentd[97] <Notice>: Notice: agent task "66349" failed for user "xgriduser" executable "/usr/bin/pcastaction" arguments (
iTunesU,
"--basedir=/PodcastProducerData/Recordings/DD604682-6078-4602-8D0C-3F90CAF6689C ",
"--input=test-mp4audiohigh.m4a",
"--title=Test iTunes U Posting (audio)",
"--description=Test",
"--site_url=college.edu",
"--tab_id=2150433036.02150433038",
"--credential=Administrator@urn:mace:itunesu.com:sites:college.edu",
"--display_name=Podcast Administrator",
"[email protected]",
"--user=pcastadmin",
"--user_id=1025",
"--pcast_server=https://podcast.state-college.edu:8170/podcastproducer",
"--otp=sII+uxDB7zWGmvtmCkbM5Q=="
/Library/Logs/pcastserverd/application.log:
Processing PropertiesController#challenge (for 123.45.67.111 at 2009-05-24 10:03:40) [POST]
Session ID: 882ca2bd6dc76f59410b698e2da1d77d
Parameters: {"access_password"=>"sII+uxDB7zWGmvtmCkbM5Q==", "action"=>"challenge", "controller"=>"properties", "challenge"=>"iTunesU: credentials=Administrator%40urn%3Amace%3Aitunesu.com%3Asites%3Acollege.edu&iden tity=%22PodcastAdministrator%22+%3Cpodcast.producer%40college.edu%3E+%28pcastadmin%29%5B1025%5D&time=1243173818"}
Cookie set: BALANCEID=balancer.mongrel3; path=/
Rendering properties/challenge.rxml
Completed in 0.01798 (55 reqs/sec) | Rendering: 0.00277 (15%) | DB: 0.00333 (18%) | 200 OK [http://podcast.state-college.edu/podcastproducer/properties/challenge]

I also tried doing the command line bit
$ sudo pcastconfig --add_access "token" --properties 1234567890ABCDEFGHIJKLMNOPQRSTUV
Password:
Failed to add accessor for propert list: '1234567890ABCDEFGHIJKLMNOPQRSTUV'
So I cannot really get the token and try the submission from the command line.

Bit locker drive encryption failed due to power failer and hard disk corrupted

I ran Bitlocker drive ecryption drive D. My pc is windows 7 ultimate, while it was in progress of 1% due to power failer the encryption failed, when power resume the drive didn't showed the file format nor the size but it shows the size in disk management.
It showed like this in My computer
I do Have the recovery code password and back of recovery password so I ran the "manage-bde-_unlock D:-rp[my code ]
and my pc got hang no other option rather than to press the restart button.
then I used commang "repair-bde -force D:I:-rp[my rp] and following info showed but it stucked in 1% about 8 hours, and there was no increase in the pecentage
I also connected the hardisk to mac but all othe partation showed but didn't showed the encrypted one.
I had lots of memorable picture and other backups so any one kindly help me to get out of this problem. Thanks for help

Hi,
The BitLocker encryption and decryption processes can be interrupted by turning the computer off, and it will resume where it left off the next time Windows starts. This is true even if the power is suddenly unavailable.
Bitlocker-repair (repair-bde) tool
can't repair a drive that failed during the encryption or decryption process.
In addition, could you please explain a bit for what drive you are trying to deal with? external one?
When you first restart your PC, have you seen any signs that indicate that the encryption is in process?
Regarding your scenario, please take a look to see if the following articles could help here:
Scenario 11: Recovering Data Protected by BitLocker Drive Encryption (Windows 7)
Besides, when running manage-bde command, did we followed the steps mentioned in the below article?
Scenario 14: Using a Data Recovery Agent to Recover BitLocker-Protected Drives (Windows 7)
Best regards
Michael Shao
TechNet Community Support

Cannot send email from my Touch (connection to smtp server fails)

Hello,
I have a new iPod Touch with 1.1.4 and the January apps. I am having a problem setting the Mail application.
I am trying to connect to the IMAP/SMTP servers at my university. I am using the exact same settings and passwords I use on my laptop, which works fine. I can receive email fine on my Touch, but every time I try to send one it fails tellings me "the connection to the outgoing server smtp.myuniversity.edu failed".
If I on purpose write a wrong password for the outgoing mail, the error message I get is different ("check the account settings for the outgoing server smtp.myuniversity.edu").
The university IT people confirmed my settings, and told me that there is nothing blocking any handheld device from using the server.
Does anyone know why this would happen?
Thanks,
Marcelo

Thank you very much for your responses
1) the link to mail setup is (sorry, it's quite long)
http://www.knowledgepak.com/kpaksonline/kpol.asp?PiAlias=kpolpi17&k2dockey=04096 3251575739@kpol17&ViewLink=true&SkipHeader=false&printformat=true
2) I am indeed using SSL, as instructed by IT
3) I do use port 587 instead of 25 (25 does not work either)
Any ideas? Thanks again.
MC

BSI ConnectToDataSet...failed

Hi
We have a problem with the BSI, we had been getting a dump "RFC_ERROR_SYSTEM_FAILURE", I followed the SAP Note 1068271 for the debug, and the result is:
=Thu Jan 22 11:53:37 2009
=SAP AG, Walldorf - Business API for BSI TaxFactory 8.0
=RfcAccept called
=Mapping ABAP RFC_PAYROLL_TAX_CALC_US_80 to C function srv_Payroll_Tax_Calc_US_80
=Mapping ABAP RFC_HR_TAXLOCATOR_US_80 to C function srv_hr_taxlocator_us_80
=Waiting for ABAP function calls
=Running function srv_Payroll_Tax_Calc_US_80
=Loading import parameters
=Loading export parameters
=Loading internal tables
=Calling Payroll_Tax_Calc_US
=Running Connect_DB_Payroll_Tax_Calc_US
BSI dataset -> 110
ConnectToDataSource...Succeeded
ConnectToDataSet...failed
Error String -> 7777 - [Oracle][ODBC][Ora]ORA-00933: SQL command not properly ended
=RFC error
operation/code Connect_DB_Payroll_Tax_Calc_US
key RFC_ERROR_SYSTEM_FAILURE
status
message See RFC trace file or SAP system log for more details
internal status
The RFC under sm59 is working fine, the error is on the connection to the Dataset according to the Debug log "ConnectToDataSet...failed".
I don't know what to check about the Dataset, could you please help me?
Best Regards

Yes, it's correct.
I checked it's 8.0.
I think is a problem with the parameters under tf80server.bat.
SET
TF80_CONNECT_STRING=DSN=;UID=;PW
D=;
SET TF80_SCHEMA_NAME=.TF80
REM for SAP trace debugging, uncomment below & see file
errors.txt in gateway working directory
REM C:\BSI\TAXFACTORY\tf80serverdebug.exe %*
REM else for usual operation
C:\BSI\TAXFACTORY\tf80server.exe %*
I don't know what is the "ODBC_DSN_NAME"
I have the user, password, the database name...
Best Regards

Installation of IPC AP 7.0 Jar is getting Failed when uploading in CRM

Hello Experts,
we did some changes in the previosly uploded version of IPC AP 7.0 customer user exit Jar file in eclipse.
While uploading the new modified jar through transaction /SAPCND/UE_DEV in CRM we are getting error :" installation of module <Jar file name > has failed ".
when we checked the logs in SM 53 we seen the below mentioned error:
Message: Exception of type com.sap.sql.log.OpenSQLException caught: Exception of type com.sap.sql.sqlparser.CommonSQLParserException: - statement "DELETE FROM "SVMCRT_MOD_TR_T" WHERE "MODULE_NAME" LIKE ? ESCAPE ^ (reason: Modification of ABAP tables is not permit ted)" is not supported
caught: - statement "DELETE FROM "SVMCRT_MOD_TR_T" WHERE "MODULE_NAME" LIKE ? ESCAPE ^ (reason: Modification of ABAP tables is not permitted)" is not supported
--> com.sap.sql.log.OpenSQLException: Exception of type com.sap.sql.sqlparser.CommonSQLParserException: - statement "DELETE FROM "SVMCRT_MOD_TR_T" WHERE "MODULE_NAME" LIKE ? ESCAPE '^' (reason: Modification of ABAP tables is n" is not suppor ted
caught: - statement "DELETE FROM "SVMCRT_MOD_TR_T" WHERE "MODULE_NAME" LIKE ? ESCAPE '^' (reason: Modification of ABAP tables is not permitted)" is not supported
at com.sap.sql.log.Syslog.createAndLogOpenSQLException(Ljava/lang/Class;Ljava/lang/String;[Ljava/lang/Object;)Lcom/sap/sql/log/OpenSQLException;(Syslog.java:85)
at
if required i can post the complete stack trace.
any inputs/suggestions are most welcome.
Thanks & regards,
Siddharth

Hi Mark,
Yesterday after Posting the thread we found the same Note ,Issue occured because of JAVA write access was not enabled on the table ,After enabling it as mentioned in SAP Note, Jar file get successfully uploaded.
Thanks for your Help also.
Regards,
Siddharth

Upgrade to ERp6 phase STARTSAP_NBAS error: DDIC login fails

Hi
During an upgrade from 4.7 to ERP6 I get the following error
message in phase STARTSAP_NBAS:
SYSTEM START failed, code -2
-2: the test rfc did not work.
Try to log on to the system with user DDIC
When I try to log on to the system as user DDIC, I get the following
error message:
DB-Error -0
SAP* can log in .The password I submit is correct. I have not changed this password at
any time.
Any ideas are most welcome

Hi,
DB-Error -0 indicate problem with kernel, try to upgrade kernel.
check Note 760175 - 6.20: Logon not possible (after DB export or system copy)
regards,
kaushal

Running workbook from .bat fails to start application missing CORE40 dll

I have been running several workbook via windows task scheduler / vbscript &/or bat files.
I now have a new box which I access thru Remote Desktop Connection, so I can run all these automated updates without having my screen blinking everytime a shedule workbook starts.
If I click on the actual Discoverer icon, or the discoverer workbook shortuct, all works well.
If I click on the .bat file, or try to run the workbook via the cmd , it gives me the following error:
DIS4USR.EXE – Unable To Locate Component
“this application has failed to start because CORE40.DLL was not found. Re-installing the application may fix this problem.”
The dll is under c/orant/bin/core40.dll, which is where I've read it should be, and it works fine in my regular box...
Please help! URGENT :)
Thanks!

Hello
Check the PATH environment variables for the machine you are on and the one you are connecting to.
You might not have Discoverer's objects in the PATH.
Another possibility is that you have more than one piece of ORACLE software on the machine and you may need to also set the ORACLE_HOME within the BAT file.
Best wishes
Michael

Due to my laptop screen failing i have to return to facory settings, can i reinstall adobe reader and adobe air afterwards?

Due to my laptop screen failing I have to return it to factory settings, can I reinstall adobe reader and air afterwards?

I don't see why not. Do you foresee a special difficulty?

Downloads to documents folder fail due to parallel upload

Hi, mobile documents is a great tool that I use to replicate all business relevant documents to mobile clients. However there is one great disadvantage for me. When you download a file that is a bit larger (>1 MB), during the download the client will already start uploading the temporary file. So the download then fails as it cannot convert the temporary file into the final one.
This is something that does not happen for equivalent clients (for example skydrive). Do you think this is something that can be fixed?
thanks,
Heiko

Hi Heiko,
Let me explain again:
You said "uploader locks the file so that it can no longer be changed". For the temporary file it is the downloader which have locked the file. Hence, the impression that file is getting uploaded because it is locked is hence not correct.
The next version might be available in Q1\Q2 2014. We will keep everyone updated via community.
Best Regards,
Ashwani Kr Sharma

Jabber call to voice mail fails with fast busy over VPN

I have an issue that I ran into with CIPC phones over a VPN. If a CIPC phone called over a VPN and started ringing a phone the call would fail with fast busy at the time the call would be forwarded to voicemail. I found the issue was when remote the CIPC phone would negotiate the g.729 codec, when forwarded to a voicemail pilot over a SIP trunk set to g.711 the call would fail due to codec missmatch when no transcoders are present.
So now I am running into what I believe to be the same issue with Jabber, when on premise the calls to voice mail work just fine, but when remote they fail. I can directly call the voicemail pilot without error, but if calling a phone the call gets fast busy at the point we are forwarded to voicemail. Even though all my regions are set to talk to all other regions on G.711 and the voicemail SIP trunk is set to G.711, I believe with the new features in CUCM9 that a lower speed codec has been negotiated since the we are going over the VPN, or Jabber has done this as it knows it's over VPN (not sure). WIth CIPC I could go into the settings and turn off the Optimize for Bandwidth check box and the call would negotiate G.711. With Jabber I can't find anything that would tell my Jabber client to stay on G.711 and I can only imagine this is a codec missmatch as the following are true.
1. CIPC and Jabber share the same line
2. VPN established and CIPC optimised for low bandwidth un-checked
3. Over the same VPN the CIPC phone can leave a voicemail
4. Over the same VPN the Jabber client gets fast busy once forwarded to voicemail
5. Voicemail environment is Exchange-UM over SIP trunk
6. SIP trunk is assigned a Device Pool, that is assigned to a region that all other regions communicate G.711 to
7. On CIPC if optimised for low bandwidth is checked I get the exact same issue as I get with the Jabber client (fast busy when forwarded to voicemail)
Would anyone know what I can do in CUCM 9 to fix this issue, as said no issue when all devices are on premise. Wondering if there is a service parameter or a way to change the codec selection so the Jabber client attempts to always negotiate G.711. The correct answer would be to get some PVDM DSP resources and kick up a transcoder in my resource group, and that may be what I talk them into doing if I have no other options.

We have been getting the exact same thing for almost a year now... since switching to FiOS Digital Voice in May of last year! Every time I call in to report it they 'escalate' the issue but it never gets resolved. The problem seems to be in the initial connection. Most of the time it works fine but, several times a month, after I call to get messages and it starts to play the new message it goes dead and I get the busy signal. I get the same message when I call back: “I’m sorry – that account is in use at this time. Please try again later!” I have even called in with my cell phone and get the same message! I HAVE EVEN used the Internet to see if I could get my messages and, when I hit Play, I get a pop-up saying: “Your Voice Mail box is currently in being accessed; please try again later. If the problem continues, please contact our Customer Support Center at 1-888-553-1555. We apologize for any inconvenience.” This is obviously a software bug that Verizon has no clue on how to troubleshoot OR fix!!! I wonder how many people have the problem and just don’t bother reporting it because of the hassle? When it first started happening they destroyed my entire mailbox and I had to re-enter the complete mailbox setup again – 3 times!!! NEVER let them talk you into that!!! It’s their problem and they need to fix it!!!!!!! I wish I could go back to the ‘normal’ voicemail we originally had… they want hundred$ to switch back because I’d be breaking my #$@%^&* contract! Good luck if you have Verizon………

Pcastconfig --sync_library failed!

Similar Messages

Maybe you are looking for