PCUI and Customer H Enhancement

Hi,
I am very confused regarding enhancement and how it integrates with PCUI. I tried going through the weblog by Tiest on PCUI and EEW Integration but didnt work.
In my CRM setup, enhancements were added via SAP IMG
Customer Relationship Management->Transactions->Basic Settings->Business Add-Ins->Business Add-In for Customer Enhancements at Header Level
And the fields are appended to structure, CRMT_CUSTOMER_H_EXT. I can see the fields in transaction, CRMD_ORDER but not in PCUI.
1) How do I make the fields available in PCUI???
I did another excercise of adding fields to CI_EEW_BUT000 directly and without any additional steps, they are available in PCUI.
Thanks in advance!!!

Hi Tiest,
Still the same. Anyway, here are some of the objects that are generated in EEWB
Table
~~~~~~
table
CI_EEW_ORGMAN
ZCRMT_0100_BTX_UI01
ZCRMT_0200_BTX_UI01
ZCRMT_BTX_EEW_ROOT01
ZEEW_ORGMAN01
ZEEW_XIF_ORGMAN01
ZEEW_XIF_ORGMAN_F01
CRMC_INTERFACE
CRMC_MAPPING
Data Element
~~~~~~~~~~~~~
ZEEW_DATAELEMENT0101
ZEEW_DATAELEMENT0102
In CRMC_BLUEPRINT_C, I entered the following:
FIELD NAME IN ZLEAD_DETAILS FIELD GROUP
ZZORGMAN0101
ZZORGMAN0102
Question: Do I need to enter the Structure in Field Group for ZLEAD_DETAILS? And if yes, how do I find out which is the correct structure??
As I did a where-use of ZZORGMAN0101, I found the following structures where the field was used.
CRMT_BSP_CFM_SRVDATA1_IL
CRMT_BSP_CPL_SERVICEDATA_IL
CRMT_BSP_LAM_OD2_GENERAL_IL
CRMT_BSP_SLS_H_GENERAL_IL
CRMT_BSP_SLS_I_GENERAL_IL
CRMT_BSP_SRC_SERVICEDATA_IL
CRMT_BSP_SRV_SERVICEDATA_IL
CRMT_ORGMAN_EXT
CRMT_REPORT_LOCATORLIST
CRMT_REPORT_LOCATORLIST_ITM
CRMT_REPORT_ORGMAN
CRMT_REPORT_ORGMAN_I
CRMT_REPORT_REPORTLIST_ITEM
I entered one at a time into structure of Field Group, ZLEAD, but still got the same error message...
Can you help??
Thanks

Similar Messages

PCUI and CRM customizing tutorial?

hi guys, Is anyone know where I can find a tutorial for the PCUI and CRM customizing tutorial?
Thanks a lot!

Hello Eric,
for CRM Customizing I would suggest the <a href="http://help.sap.com/bp_crmv340/CRM_DE/index.htm">SAP Best Practices for Customer Relationship Management</a>. For PC-UI you should try to get the PC-UI Book and look at the Weblogs toppic CRM. Please use the SDN Search to find them.
Regards
Gregor

Profit Center population in the Vendor and Customer Line items

hello
our client is asking for getting profit center in the vendor and customer line items where in the view FBL5n and fbl1n we are not getting the profit center populated - in the new gl i understand that there is a standard report based on the gl account.
but our business is not satisfied with the report and expecting report at profit center level.
Can any one suggest any way of doing this.
regards,
Vijay

Dear Vijay,
Let me provide you my view of solutioning for this. This is an enahcement that needs to be done
1. You can get the profit center from the given vendor and customer line item at the time of posting, using an enahcement you will be able to capture it.
2. Existing the profit center field is not populated in the BSIK,BSAK,BSID and BSAD tables
3. Hence, in the same enhancement once you capture the profit center , you can write the code that profit center is updated in these tables also.
4. This will help you to do the vendor line item wise selection in the FBL1N, FBL5N profit center wise.
Constraints of this solution:
The only constraint remains where in the for a given document if there are multiple profit center, then the system will do the splitting profit center wise for a vendor line item, which will not populate the profit center in those tables as there is only one field available in the bsid etc.. tables.
This basically would be the one the soltuion where in as seeen from the end user ther eis no change in the front end interface , the way they are doing always they can do.
You need to also take care the % of document splitting means cross profit center postings /cross document splitting charactericstics postings and the volume involved in this. so that you can suggest this to your client.
Regards,
Bharathi.

How to make reference wbs custom data carried to new wbs when using custom tab and custom table

I created a custom tab for WBS elements by using user exit CNEX0007 and custom screen and put a table control in it.
As table control's data has to be stored in a table I could not use append structure of PRPS.
When I used reference wbs, PRPS custom fields were carried also but I could not find any solution to fill table control data with reference table.
I need to get correspondence between reference number's and new id's key data. Is there any exit, enh. that I can store the relationship.

Solved...
I've used an enhancement point in include LCNPB_MF38. CJWB_SUBTREE_COPY exports a table called newnumbers. Here you can find correspondances between copied WBS and new WBS.
Exported table to memory id.
And imported it in another user-exit. You can use proper user exit for your need. ( EXIT_SAPLCNAU_002)

Standard and Customer Tasks

Hi Experts,
What is the main Difference between standard and customer taks.
Both are created using transaction PFTC.
So what is the significance of Standard Tasks.
Thanks,
Points will be rewarded for all helps.

SAP documentation states the following differences between standard and customer task
Standard Task:
Cross-client, any plan version, no validity period
Customer Task:
Client-specific, plan version-specific, validity period
They have also mentioned
"To implement your own requirements, use only standard tasks. There will no longer be functional enhancements for customer tasks."
So preferable to use Standard tasks for all developments..
Thanks & Regards,
Prasath N

Difference between USER-EXISTs and Customer-Exits???

Hi,
Can anyone give me the difference between the user-exits and customer-exits?
Please respond at the earliest. Thanks in advance.

Hi,
USER EXITS->
1. Introduction:
User exits (Function module exits) are exits developed by SAP.
The exit is implementerd as a call to a functionmodule.
The code for the function module is writeen by the developer.
You are not writing the code directly in the function module,
but in the include that is implemented in the function module.
The naming standard of function modules for functionmodule exits is:
EXIT_<program name><3 digit suffix>
The call to a functionmodule exit is implemented as:
CALL CUSTOMER.-FUNCTION <3 digit suffix>
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
CUSTOMER EXITS-> t-code CMOD.
As of Release 4.6A SAP provides a new enhancement technique, the Business Add-Ins.
Among others, this enhancement technique has the advantage of
being based on a multi-level system landscape (SAP, country versions, IS solutions, partner,
customer, and so on)
instead of a two-level landscape (SAP, customer) as with the customer exits.
You can create definitions and implementations of business add-ins at any level of the system landscape.
To unify enhancements of the SAP Standard you can migrate customer exits to business add-ins.
http://help.sap.com/saphelp_nw04/helpdata/en/c8/1975cc43b111d1896f0000e8322d00/content.htm
In order to find out the user exits for any tcode,
1. get the developement class of the tcode from SE93.
2. Now goto transaction SMOD and press F4,
3. give in the Deve class in the dev class and Press ENTER
this will show u the exits for any tcode.
or execute this report
http://www.erpgenie.com/sap/abap/code/abap26.htm
which gives the list of exits for a tcode
http://help.sap.com/saphelp_nw04/helpdata/en/bf/ec079f5db911d295ae0000e82de14a/frameset.htm
For information on Exits, check these links
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
http://www.sapgenie.com/abap/code/abap26.htm
http://www.sap-img.com/abap/what-is-user-exits.htm
http://wiki.ittoolbox.com/index.php/HOWTO:Implement_a_screen_exit_to_a_standard_SAP_transaction
http://www.easymarketplace.de/userexit.php
http://www.sap-img.com/abap/a-short-tutorial-on-user-exits.htm
http://www.sappoint.com/abap/userexit.pdfUser-Exit
Regards,
Lijo Joseph
*Reward if useful.

Product and Customer description on RR details screen

Hello,
We want to have product and customer description on responsive replenishement screen.
How we can do it.
If this has to be done by development then what should be included in FS.
Thx

Solved this by using enhancement spot.

Error when trying to change Customer Exit Enhancement RSR00001

Hi Gurus,
I am getting the following error when I am trying to change the Customer Exit Enhancement RSR00001: "Source Text of Exit Func. not changeable."
Please help.
Thanks,
Ashmith Roy

Hi ,
Not sure why u would like to change the text but can u try this way:
1) go to smod and key in the enhancement
2) click on change button and reneter the new text after accepting the language option as logon language
3)save under a transport
4)go to cmod and recheck the text must be changed.
kindly award points for the same.
tx,
Madhu

Filter and custom services in UCM

what is difference between filter and custom services in UCM

A filter is a piece of Java code that can be hooked to standard events.
For instance, a Java filter event validateCheckinData is "Executed during a check-in or update to validate the metadata fields. This is a common place to add custom data validation."
Filters are quite safe way to enhance the standard functionality of the system (server-side processing).
On the other hand, a custom service is a piece of code (can be Java and/or html/iDocScript), which usually adds a new functionality, alternatively, overrides the existing one. For instance, a service may add few pages to your solution which will provide something new. Adding a new functionality is relatively safe, but if you override the existing resources, you should be very careful. Also, if filters are hooked to standard events, for services, you need to call them yourself (you can also add such calls e.g. to the standard menu).

Diff between userexit and customer exits

hi friends,
             what is the diff b/w userexit and customer exits.
thanks in Advance.

Hai,
Here is the clear differentiation:
User exit - A user exit is a three character code that instructs the system to access a program during system processing.
SXX: S is for standard exits that are delivered by SAP.   XX represents the 2-digit exit number.
UXX: U is for user exits that are defined by the user. XX represents the 2-digit exit number
Customer exit - The R/3 enhancement concept allows you to add your own functionality to SAPs standard business applications without having to modify the original applications. SAP creates customer exits for specific programs, screens, and menus within standard R/3 applications. These exits do not contain any functionality. Instead, the customer exits act as hooks. You can hang your own add-on functionality onto these hooks.
User Exits : -
1. User exits are routines which SAP allows you to add in additional
customized programs process without affecting the standard SAP programs. SAP
user exits are usually declared as a form routine :-
form userexit_xxxxx
endform.
2. No need to create project in CMOD/SMOD.
3. Won't be automatically transported during version upgrade.
Customer Exits :-
1. Could be either Function Exits or Menu Exits. SAP will provide certain
FMs which will be called during the execution of SAP transactions.
2.Generally require the developer to create a project in CMOD/SMOD.
3. Will be automatically transported during version upgrade.
Types of Exits
There are several different types of user exits. Each of these exits acts as hooks where you can attach or "hang" your own add-ons.
Menu Exits
Menu exits add items to the pulldown menus in standard SAP applications. You can use these menu items to call up your own screens or to trigger entire add-on applications.
SAP creates menu exits by defining special menu items in the Menu Painter. These special entries have function codes that begin with "+" (a plus sign). You specify the menu items text when activating the item in an add-on project.
Screen Exits
Screen exits add fields to screens in R/3 applications. SAP creates screen exits by placing special subscreen areas on a standard R/3 screen and calling a customer subscreen from the standard screens flow logic.
Function Module Exits
Function module exits add functions to R/3 applications. Function module exits play a role in both menu and screen exits.
When you add a new menu item to a standard pull down menu, you use a function module exit to define the actions that should take place once your menu is activated.
Function module exits also control the data flow between standard programs and screen exit fields. SAP application developers create function module exits by writing calls to customer functions into the source code of standard R/3 programs.
These calls have the following syntax:
CALL CUSTOMER-FUNCTION 001.
Field Exits
Field exits allow you to create your own programming logic for any data element in the Dictionary. You can use this logic to carry out checks, conversions, or business-related processing for any screen field. Example: The data element BBBNR identifies a companys international location number. You might want to set up your R/3 System so that all international location numbers are larger than 100.
The field exit concept lets you create a special function module that contains this logic.
You assign the special function module to the data element BBBNR. You then assign the module to any programs and screens in which users can add new international location numbers. When you activate your field exit, the system automatically triggers your special routine whenever a user enters a company location number.
In 4.6c, you can use "RSMODPRF" program to create field exits.
An example of a user exits :-
MODULE user_exit_0001 INPUT
    CASE okcode.
        WHEN 'BACK OR EXIT'.
            CASE sy-dynnr.
                    WHEN '100'.
                         SET SCREEN 0.
                         LEAVE SCREEN.
                    WHEN '200'.
Note that you can write any code that satisfy your needs.                                                     ****
But in this case, this was wrote as a sample code for reference sake.                                    ****
And you can test it.                                                                                ****
                         SET SCREEN 100.
                         LEAVE SCREEN.
             ENDCASE.
      ENDCASE.
Hope u got the difference now.
Reward points if it helps you.
Regds,
Rama.Pammi

Difference Between PCUI and IC

Hi Experts ,
       I have been with other Forum area . I have had an oppurtunity to share with you all .
       The applicaitons of PCUI and Interaction center are developed usng
BSP , They are web based .
   only UI In could find is that PCUI is more intuitive than Interaction Center .
Could you share with the importance differnce .
Thanks and Regards ,
ManiPrabu

People Centric UI (PCUI)
People Centric User Interface provides a framework for developing web applications. This framework is based on the Business Server Page (BSP) technology and uses Model-View-Controller (MVC) programming model. PCUI developed applications can be easily integrated into SAP portals. Ease of use and excellent design principles makes PCUI a very helpful framework for developing stable, scalable and intuitive pattern based web applications.
PCUI is NOT intended as a general UI framework for all SAP customers. It is limited to CRM. Everything else is unsupported by SAP,even if shipped with others solutions like mySAP ERP.
Interaction Centre (IC)
IC is basically related to telesales, telemarketing, customer service, and call center management functionality that allows you to leverage IC (along with the Web) as your main touch point for all marketing, sales, and service interactions with your customers. It allows you to find out how your call center agents can execute call lists, qualify leads, update customer data, create orders, and process service requests and complaints. Evaluate the differences among service orders, service tickets, cases, and complaints. Get tips for your managers about how to save time by using IC to monitor call lists, review email and telephone queues, and evaluate service levels. Hear how your colleagues route and handle inbound e-mails and Web forms in IC and how they dispatch and escalate services to agents. Gain insights into how to automate your peripheral call center duties to allow your agents to perform more strategic activities. IC is not a framework for development but its already developed nd u just need some configuration.

BEST BUY ONLINE NEEDS SOME HELP AND CUSTOMER SERVICE NEEDS TO BE HELPFUL

After having just spent an hour trying to order something that the website says was in stock, and then finding it really wasn't available, it became obvious to me that Best Buy online leaves something to be desired. It seems like a classic bait and switch. Get people to the website with a low priced "deal", only to find it isn't available, however a more expensive version is available.
So, I call customer service. I get someone who assures me the order will go through, provide my credit card, redeem my points, and only to find it would not work after all, as it didn't for me. So I ask for a supervisor. And I get someone who says "I don't know" and has no answers except that this is the way it is. To add salt to the wound, he announces that unlocked phones cannot be ordered via telephone. When asked why the rep didn't know that, yes, another "I don't know".
As a Best Buy customer who spends way too much money at Best Buy, I find this entire situation unacceptable. As they say, vote with your feet, I will be exploring other stores to spend my money at. A website that says something is available, and then isn't, simply is bad business. And customer service who can only say "I don't know" isn't really customer service at all.
A "out of the box" idea would be to listen to what I'm saying, and fix it; this isn't the first time this has happened. Simply saying "I don't know" is only irritating customers who are trying to buy things from Best Buy. I am so frustrated with the situation and I assure you I will look elsewhere for future needs/wants.

Hello User269123,
I apologize for the lengthy delay in responding to you. While we try to reply to all customer service issues posted on the forum within 3 to 5 business days, we don’t usually receive requests for assistance through our IdeaX board. In the future, please make sure that you are posting any customer service related issues to the Customer Service boards to ensure a timely response.
Having said that, I pulled up your account via the email address attached to your forum profile to properly document your ideas to make sure we take advantage of the feedback you’ve offered. I was glad to see your concerns reached Dan on our executive support team and that he was able to address your case in a timely manner.
Thank you for posting,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Standard and customized reports

Experts,
I'm given a requirement to create some reports. Was hoping someone can help me with which are standard and customized reports from this list :
OPEN PURCHASE ORDER REPORT
OPEN REQUISITION REPORT
OPEN RFQ REPORT
PURCHASE ORDER CONFIRMATION REPORT
STOCK ITEMS RE-ORDER
STOCK ITEMS RESERVED
STOCK ITEMS ABOVE STOCK MAX
STOCK ITEMS BELOW STOCK MIN
STOCK ITEMS DETAILS
STOCK ITEMS INVENTORY CONTROL
STOCK ITEMS LIST BY NUMBER
STOCK ITEMS MOST USED
STOCK ITEMS NOT USED
STOCK ITEMS ORDER BY COST
STOCK ITEMS ORDER BY LOCATION
STOCK ITEMS ORDER BY VENDOR
STOCK ITEMS OVER RESERVED
STOCK ITEMS STATUS
STOCK ITEMS VALUE
VENDOR PERFORMANCE REPORT
Regards,

Hi,
SAP Std. Reports     Description                                                                          Z-Dev
ME2N / ME2M / ME2L     OPEN PURCHASE ORDER REPORT
ME5A                          OPEN REQUISITION REPORT
ME4N / ME4M / ME4L     OPEN RFQ REPORT
ME2A / VL06I     PURCHASE ORDER CONFIRMATION REPORT
MB53                          STOCK ITEMS RE-ORDER                                                     ABAP Report
MB24 / MB25                          STOCK ITEMS RESERVED
                          STOCK ITEMS ABOVE STOCK MAX                                ABAP Report
                          STOCK ITEMS BELOW STOCK MIN                                ABAP Report
MMBE / MB52     STOCK ITEMS DETAILS
MC.1 / MC.9                           STOCK ITEMS INVENTORY CONTROL
MMBE / MB52     STOCK ITEMS LIST BY NUMBER
MC46                           STOCK ITEMS MOST USED
MC50                           STOCK ITEMS NOT USED
ME2N / ME2M / ME2L     STOCK ITEMS ORDER BY COST
ME2N / ME2M / ME2L     STOCK ITEMS ORDER BY LOCATION
ME2L                          STOCK ITEMS ORDER BY VENDOR
MB24/MB25                           STOCK ITEMS OVER RESERVED                                        ABAP Report
MMBE/MB53                           STOCK ITEMS STATUS
MB52                           STOCK ITEMS VALUE
ME6H                           VENDOR PERFORMANCE REPORT

How to set buildID.xml and custom.properties in SDK

Hello,
I just completed a new build deployment of SAP ME5.2, because after I deployed the new version, I don't think I have set a
correct version number.Can you someone give me a sample how to set the buildID.xml and custom.properties? I am a new on the SAP ME5.2
The Base version is ME_Base_5.2.5.16.5_netweaver-71_Update.zip and
MEClient_Base_5.2.5.16.5_netweaver-71_Update.zip. the HB customzation
version is ME_xxxxxx_2.0.0.0.x_netweaver-71.
Within the sap note 1484551, you mentioned we need change the
SDKInstallDir/build/buildID.xml file, here is the context of the file:
buildID.xml -
<?xml version="1.0" encoding="UTF-8"?>
<buildID xmlns:xs="http://www.w3.org/2001/XMLSchema">
<customer>XXXXXX</customer>
<revision>1.0.0.0</revision>
<build>1</build>
</buildID>
buildID.xml -
1. how can we change the revision and build?
There is another file BuildToolDir/build/script/custom.properties, here
is the file context:
custom.properties----
This file contains build properties used to configure the build
system.
The name of the software vendor implementing the customizations.
vendor.name=xxxxxxxxx
Vendor build identifier. This value is used to uniquely identify
customizations built by a particular vendor for a particular customer
and base
application version.
This is also used in path locations and in naming certain build
artifacts, like the custom EJB module and the utility classes archive.
vendor.id=xxxxxxxxx
The installation of the J2EE engine installed in the development
environment.
ex. C:/usr/sap/CE1\J00
j2ee.instance.dir=J2EEInstanceDir
The web context path used to access the main web application. This
is used by the build to set the
context-root value in application.xml after an update has been
imported.
web.context.path=
The web context path used to access the production XML interface web
application. This is used by the build to set the
context-root value in application.xml after an update has been
imported.
xml.context.path=
The web context path to access resources from the web extension
application, like images and work instruction HTML files.
web-ext.context.path=web-ext
The target database vendor. Valid values are 'oracle' or 'sqlserver'.db.vendor=ORACLE
The JDBC driver configured for the application server.
db.drivername=VMJDBC
JDBC connection propertes for the WIP (Work In Process) database.
This is the primary application database.
db.wip.driverclassname=
db.wip.driver.url=
db.wip.host=
db.wip.port=
db.wip.sid=
db.wip.user=
db.wip.password=
JDBC connection propertes for the ODS (Open Data Store) database.
This is the offline reporting and archiving database.
db.ods.driverclassname=
db.ods.driver.url=
db.ods.host=
db.ods.port=
db.ods.sid=
db.ods.user=
db.ods.password=
Flag indicating whether to add DPMO NC codes to NC idat files when a
new update is imported. This value is initially
set by the installer according the the user selection.
dpmo.nc.codes=
The default locale used by the production system. The default locale
is the locale used to display locale
specific text and messages when the requested locale is not
available. This property does not need to
be set if the default locale is english.
default.locale=en
Used when running the build from Eclipse to locate the java compiler
used by the WebLogic EJB compiler.
jdk.home=C:/Program Files/Java/jdk1.5.0_20
Compiler debug mode. If set to 'true', debug symbols will be
compiled into the byte code.
compile.debug=true
Keystore alias
security.alias=xxxxx
Keystore password
security.storepass=ChangeIt
Key password
security.keypass=ChangeIt
Keystore type (jks=default,jceks,pkcs12)
security.storetype=jks
Optional source control build identifier that is to be displayed with
standard version information.
scs.build.ID=
Optional extended version information to be displayed with standard
version information.
ext.info=
custom.properties----
2. How can we change this here?
Regards,
Leon Lu
Edited by: Leon Lu on Aug 4, 2011 11:14 AM
Edited by: Leon Lu on Aug 4, 2011 11:21 AM

Hi,
I created one request with logo in the header an page in the footer etc. and called StyleSheet. After you can import this formats by each request.
You can do this in compound layout.
Regards,
Stefan

The lack of details and customer service.

After less than one month of ownership, my Ideapad K1 power button broke. After talking to a customer service rep (K). She informed me it will have to be returned to Lenovo for repair, which will take about 7 to 10 business days from time of delivery. I asked to speak to a supervisor at which point she puts me on hold and then comes back on the line to tell me the supervisor stated the same thing. At no point did I ask her to confirm this with the supervisor. I asked again to speak to her supervisor, to which she puts me on hold again. The supervisor (R) comes on the line to tell me that the Ideapad K1 will have to be returned for repair. He then transfers me back to K to finalize the return, to which she now informs me I will have to pay for shipping. This is very poor customer service in my view. I will never buy another Lenovo product as long as I live and would advise every one I meet not to buy one either. I was looking at their high end laptops for my corporate deployment, its a shame. Maybe I will be going with DELL as they will send a Tech to my house to perform repairs. I do hope that all customer calls are recorded as I believe someone needs to listen to the lack of professionalism and customer service that both K and R display.
Note from Moderator: Employee name/e-mail/phone removed to protect their privacy per the forum rules.

Hi i had the excact same thing i got the k1 for christmas and now its january and the power button doesnt work ..i never dropped it always put it in its case and there is not a dam scratch on the thing least they could do is pay for shipping there defective product back to them so it can be fixed

PCUI and Customer H Enhancement

Similar Messages

Maybe you are looking for