PDF created with Onenote not viewing properly with reader XI

A PDF was created by Onenote export to PDF. The screen clippings are gray boxes. When viewed with the preinstalled (MS ?) reader app it views normal. I am using Adobe Reader XI, Windows 8.1, Onenote 2013. 

Well, since I fixed it in Chrome, it works for me.  However, my partner beside me doesn't have Chrome and he gets the same generic screenshot that I had earlier, even though we made the changes in his Firefox.  We're baffled...... The interactive form is the only form we can't pull. 

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