PDF Documents with Functional Buttons - Works for IE and FireFox but not for Chrome and Safari

To all,
Good morning.  Our institution developed a PDF document with functional buttons for printing and e-mailing.  When the document is viewed via Internet Explorer and Firefox, the functional buttons work as expected.  However if the document is viewed via Chrome and Safari, the functional buttons do not work.  The workaround for those who are using Chrome and Safari, the PDF document needs to be saved to their local drive before the functional buttons work.
Has anyone experienced this issue before?  If yes, what was your solution other than the workaround.

Here's how to configure your browser to run Adobe Reader: http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

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