PDF file prints blank sheets on HP B209a

Update: nothing is printing - all pages come out blank 
Opened a 3 page pdf from an email - prints 3 blank pages
My specifics:
OS X version 10.9.5
Adobe Reader version 11.0.09
HP printer B209a
I uninstalled and reinstalled Adobe and still can't print
Thank you

Hi @connelljm,
Thank you for visiting the HP Support Forums! I understand when you print PDF files from your Mac running the Mavericks 10.9.5 Operating system to your HP Photosmart B209a, the pages come out blank.
I would like you to complete the steps listed below:
Scrub/ Uninstall
• Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
• Click continue, click on one of the printers in the list.
• * Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
• Click uninstall.
Reset Printing System
1. Click the Apple icon (   ), and then click System Preferences.
2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan  dialog box opens.
3. Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
4. Click OK to confirm the reset.
5. Type the correct Name and Password.
6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol..
Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
2.Double-click Disk Utility.
3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
4.Click the Repair Disk Permissions button at the bottom of the window.
5.Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install using the Apple Updates. Click on the link below to begin the installation and follow the on screen instructions:
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
I hope this helps, please let me know the outcome!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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