PDF files on the Internet won't open...thanks to new Adobe update?

I'm running OS 10.6.8 on a MacBook Pro. I installed Adobe Reader 10.1.3 and now can't open any pdf files on the Internet.  Before I spend $39 calling an Adobe tech, I wonder if anyone can help?

Yachna:  Thank you for your post of April, 18, 2012.  You wrote:
"If you are using Firefox, Please try launching Firefox in 32 bit modeWe don't support firefox in 64-bit mode
->Go to Applications
->Command click Firefox app to open the context menu
->Choose Get Info Check ‘Open in 32-bit mode’
Launch Firefox now and try to open a pdf. This should work
For Safari,
Please launch your Safari in 64 bit mode and then try viewing/printing the pdf. We don't support Safari 5.1 in 32-bit mode.
->Go to Applications
->Command click Safari app to open the context menu Choose Get Info
->UnCheck ‘Open in 32 bit mode’
Launch  now and try to open a pdf. This should work"
In my case, the problem occured only when I used Firefox.  I followed your advice in that regard and retried opening several pdf's that previously would not display.  All did display in 32-bit mode for FireFox.    Your statement that "We don't support Firefox in 64-bit mode."  and your self-description as "Emploee" lead me to think that you are an Adobe employee.  I'm new to all this, so sorry if my inference about who you are is wrong.  But if it is correct, then your advice would seem to be from-the-source-credible.  I hope that in the future, Adobe will support Firefox in 64-bit mode. 
One question though:  If, as you state, Adobe does not support Safari 5.1 in 64-bit mode,  why haven't I had the same problem displaying pdf's with version 5.1.5 Safari?  Only guess I can make at that is that as of Safari 5.1.5 (vs. Safari 5.1), Adobe does support Safari in 64-bit mode.  Anyway, thank you!  And I hope that in my newness to all this, I haven't confused things too badly.

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