PDF forms have problems displaying text and only appears when the field is selected

Hello,
I created some pdf forms to distribute to the company clients. But we are having some people complaining about the text visibility. When they have work in team, the pdf that they receive from a third person often appears unfill or without text, the text is only visible when the field is selected. I need to find a solution for this because our company products are base on this forms.
If there is any addition information that I should add to understand what is happening and how to fix it, I'll be happy to write it.
In the company, we all have mac and the forms where created innitially in Adobe acrobat 9 pro, but we have now Adobe acropabt XI pro.
The users have both Mac and Windows systems.
Thank you,

This is usually caused by the form being filled-in and saved by a Mac user who is using the Preview application to view the PDF. More information is here: http://kb2.adobe.com/community/publishing/885/cpsid_88564.html
It is a good idea to inform your users that Adobe Reader (or Acrobat) should be used to work with the forms.

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