PDF produced by scanning cannot be opened

When scanning with my HP Officejet 5740 and request PDF output , the process completes successfully but when I attempted to access the PDF file using Adobe PDF Reader or PDF Complete, the following message pops up " the selected document can not be opened". TIF formatted files created using the scan feature open successfully in Windows Photo Viewer. I'm running Window 7, 64 bit. PDF files not created using the 5740 scan open fine.
I'm suspecting that the software used to create the PDF is faulty. Any assistance would be appreciated.
JWISE1

Hi @JWise1
I see you are using Adobe to open your completed PDF scans. Please check for the latest Adobe updates using the following; Adobe recommends that update to the latest version to take advantage of security and stability impro....
If the issue persists, perhaps you could install a different PDF program and see if your PDF scans will open using this alternate program. This will help determine if the issue is limited to the Adobe Reader or not.
A good example of an alternate program is Foxit. There are others available, perhaps you could Google and PDF readers and choose one. remember, I am not suggesting you simply stop using Adobe, I just want to pursue this option to help identify the root cause.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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De: Phillip Jones [email protected]
Enviado el: martes, 27 de noviembre de 2012 18:24
Para: Suárez Suárez, Manuela
Asunto: I cannot edit text in a PDF created from scanning
Re: I cannot edit text in a PDF created from scanning
created by Phillip Jones<http://forums.adobe.com/people/PhillipMJones> in Creating, Editing & Exporting PDFs - View the full discussion<http://forums.adobe.com/message/4877588#4877588

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I work on behalf of HP
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Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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