PEARL 8120 help

Hey hows it going.
i purchased a pearl 8120 off ebay the other day and it did not come with a CD for the desktop manager, and i need help finding the right one. The blackberry website has many of them and idk which one is the right one. any help would be appreciated. thank you

Any version will do,... i would recommend version 4.7 or 5.0 without the media manager software.
Download Desktop Manager from here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
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Similar Messages

  • Pearl 8120 keeps crashing - HELP!!!!!!

    I've had my Pearl 8120 for about a year or so and for the past 8 months or so it's been unexpectedly crashing, not so much at first, but it has gradually got worse to the point where the phone has become practically unusable, crashing almost every 5-10 mins. The crashing can happen at any time, whilst on a call, texting, emailing, web browsing, menu browsing etc.
    Here's what happens:
    The screen suddenly goes black, and the red light at the top lights up, then the screen lights up and I get a turning hourglass. This will remain on the screen for anywhere from 30 seconds to 5 minutes, during which I cannot do anything (turn it off, even taking the battery out doesn't fix it, as it returns to doing it when I put the battery back in).  When it's done doing this, my home screen appears, giving me a message reading "Verifying Security Software", a loading bar which loads up to 100%.  After this, I can use the phone (until it crashes again!), but it doesn't have the memory of the previous call (in other words, it doesn't show up in my recent call list, nor does it remember who the last person I called was in my address book), and I lose whatever txt/email I was typing. I thought it might be a faulty battery so I bought a brand new battery but still the same problem.
    This crashing seems to be entirely random and I know I'm not accidentally pressing anything to cause it. There are days where it happens every few hours, but there are some days where its every 5 mins!!! My phone seems to have moods!!!
    Can anyone help me because this is most annoying? I feel like throwing my phone against a wall and watching as it smashes into a million pieces...does that explain how I feel??? :-)

    Your OS .52 is quite old... upgrade.
    Download and instructions are in this link. Pretty simple process. Just do your own backup FIRST, using Desktop Manager.
    http://www.blackberryforums.com/general-8100-series-discussion-pearl/211527-latest-os-8120-4-5-0-302...
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  • How do i edit the service book on my pearl 8120

    I bought a sim free pearl 8120 from the carphone warehouse in the summer and put a virgin mobile sim card in it everything works fine but the picture messaging i have contacted virgin and they have sent me what i need to put into the service book but i dont seem to be able to change it 
    Any information please let me know
    Or if you know how to directly contact RIM because i got annoyed with the sites navigation........

    Greetings, and welcome to the BlackBerry.com Support Forums.
    What did they send you? Can you post the file name?
    You can't contact RIM directly without a per incident charge fee. Your carrier handles the initial support and warranty on the device, and you must go through the carrier. You can call them and ask to be bumped up to a RIM support level.
    1. If any post helps you please click the below the post(s) that helped you.
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  • Does BB Pearl 8120 os work on the Pearl 8100?

    Hi,
    I have a t-mobile blackberry pearl 8100 os ver 4.2, I would like to upgrade it to a os 4.5 so I can take advantage of some of the blackberry apps but the only phone I found was a pearl 8120 os ver 4.5 that I downloaded from the t-mobile site will the 8120 os work in a 8100? If so, how do I do it?
    You can email me directly at [removed personal information]
    Thanks gbj

    Nope, sorry. Only 8100 OS for the 8100.
    Here's the link and instructions.
    Do a complete backup first, using Desktop Manager.
    http://www.blackberryforums.com/general-8100-series-discussion-pearl/212060-latest-os-8100-4-5-0-304...
    1. If any post helps you please click the below the post(s) that helped you.
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    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
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  • Pearl 8120 and 8130

    Hi,
    I have two questions:
    1. Blackberry Pearl 8130 dont have edge, then is it far to say that its the email downloading will be slow then Pearl 8120?
    2. I see videos of Pearl 8120 and the display is colored but on the website I found that color display for 8120 is not checked. Can anyone please verify if the display is 8120 is colored or not?
    Thanks
    Rajat

    rajat2000 wrote:
    1. Blackberry Pearl 8130 dont have edge,
    The 8130 model is on the CDMA network, and will or should have EVDO or 1XEV, basically the equivalent 3G or a faster speed than EDGE in most cases.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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    Join our BBM Channels (Beta)
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    PIN: C0001B7B4   Display/Scan Bar Code
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  • Can't send or receive txt on pearl 8120

    I have done something to my blackberry pearl 8120, when I open my message icon from the home screen it says No message services configured.  You will only be able to save draft.  I was able to send and receive msgs prior to getting this message, can someone please help me with this.

    Try resetting the device taking out the battery for 30 seconds and install it again.
    If I help you with any inquire, thank you for click kudos in my post.
    If your issue has been solved, please mark the post was solved.

  • Blackberry pearl 8120 screen auto shut off

    Hi,
    The screen of my blackberry pearl 8120 shuts off automatically (almost once every day). When this happens, I have to press the start button and it would come back to the main screen with in few seconds and get registered with AT&T. I have updated the device software, removed the media card but still have the problem. Please let me know how to avoid this.
    Thanks
    Shravan

    Hi,
    Go to options status. Type the letters test, there is no field for input.
    You will see a menu for a diagnostic test, select all options. The
    Report can be saved or emailed to your carrier.
    Thanks,
    Bifocals
    Please remember to resolve your thread.
    Put the check mark in the green box that contained your answer! Thanks 
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Pearl 8120 Folders

    [Pearl 8120] I am having trouble saving texts, emails and such to folders I created for theses items.  The menu bar doesn't seem to have a "move" option.  Does anyone know how to do this?
    Thanks

    Hi there!
    What, exactly, did it do when you first started it up?
    If you have a Setup > Email Settings icon, you can attempt to configure your email...but if it does not offer you Personal Email, then you likely don't have the proper data plan for BIS access from your carrier -- you'd need to contact them to find out why.
    The icons that come on a fresh BB are 100% dependent on what your carrier provided you. Is this a brand new BB? Or did you do an update? Some further details will helps us to help you out.
    Let us know.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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  • Pearl 8120 factory default

    Hello, how to reset Pearl 8120 to the since I have some issues and I want to clear them.
    thanks in advance
    Solved!
    Go to Solution.

    Baccaraty wrote:
    Thanks very much for you kind reply and help ...
    wow 44 person and no reply ,
    any way .. thanks to google for help me solve the problem
    Hello and welcome, 
    Just a reminder that these forums are user to user help forums, so people volunteering their time and knowledge. Not everyone has the same level of knowledge, so the person who has the answer you need may not have logged in yet, so please be patient if an answer does not come along quickly, especially if you post late at night on a weekend and check back in the next morning when many people still may not be awake. 
    Now, for the answer to your question ... 
    From the user manual: 
    Delete all device data
    Verify that you have a backup copy of your BlackBerry® device data. 
    CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it. If you reset your device, the process continues after the device restarts. 
    1. In the device options, click Security Options.
    2. Click General Settings.
    3. Press the Menu key.
    4. Click Wipe Handheld.
    5. To delete all third-party applications from your device, select the Include third-party applications check box.
    6. Click Continue.
    7. Type blackberry. 
    Cheers!

  • Random restarts on Blackberry Pearl 8120

    Yes, I have a Blackberry Pearl 8120 that I got used for fifty dollars after my old Blackberry Pearl 8100 died. Anyway, to make a long story short it randomly resets itself. The screen goes black, and the LED in the right-hand corner goes red...and then it turns on a few seconds later with a white screen and an hourglass in the center. After a minute or two, it reboots the homescreen and operating system as if nothing happened.
    This happens at random intervals, and I do not know what is causing it. Sometimes it will happen several times in a row and other times it will not happen for several hours. It can happen at any time whether you are in the middle of a phone call or if you simply have it on a table and you are not even touching it.
    I have done the following steps to determine the problem:
    1. I have removed the media card to determine if that was the problem - No change
    2. I have removed the SIM card to determine if that was the problem - No change
    3. I have reinstalled the operating system - No change
    4. I have tried clearing the message log - No change
    5. I have made sure that the battery was not loose - No change
    6. I have switched batteries - No change
    7. I have tried wiping the memory - No change
    The only apps I have on it are the original ones that it came with. I do not know what else it could be as I have done all that my carrier suggested. I would rather not have to get a new phone as I like this phone and I do not need all of the extra stuff on it that newer models have. If anybody can help me with this issue, let me know.

    Hello Neurovore, 
    Welcome to the forums. 
    From the sounds of it you have done everything there is to do. One question, when you did the software reload did you restore a backup file? If the answer is yes the I would suggest doing the software reload again and this time do not restore the backup file and test to see if you have the same issue. If after doing the software reload you still have the same issue then I suspect that it is a hardware issue and you will need to contact your service provider to see if they have a repair center than can look at the device for you. 
    Hope this helps. Have a good day.
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Serious Problem With Pearl 8120 - Potential Battery Malfunctio​n?

    Hello all;
    I've got a Pearl 8120
    with v4.5.0.102 OS loaded that has recently started experiencing what seems to be some kind of power related problem.
    I'm aware that it's an older phone, but it's been good to me, so I'd like to salvage it if I can.
    The phone shuts off sporadically now (as of about a week ago), and typically does so while I'm using some of its internet related features (be it through WiFi or Edge).  It's happened to me today just shortly after charging the battery.  When I got the phone back on again, it was still showing that the battery was almost full.  It's happened again once since then though, and this time, the phone didn't complete its boot-up process.  As is typical when I first insert the battery, the red LED will illuminate, then I get brought to a white screen with a rotating hour-glass.  This boot up process usually takes a few minutes, and the phone would keep shutting off every time I tried repeating this process.  I was able to get the phone to turn on again when I tried booting it up while plugged in.  When it did finally turn on, it asked me to verify that the date and time were correct.
    Are any of you able to diagnose the problem based on the symptoms I have described?
    Thanks in advance!

    do you confirm you never have the issue when the charger is plugged?
    Maybe it's a bad contact between the battery and your device. Try putting some folded paper between the battery and the battery door.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Pearl 8120 - water damage

    I have a Pearl 8120 that had brief exposure to water.  I read other posts on how to dry it (placed in rice for a few days to dry out completely) bought a brand new battery and charged the battery using an old blackberry device to 100%.  Now when I reinsert the battery I get the image of a battery icon with a red diagonal line through it.  I let it set overnight connected to the wall charger, removed the battery, reinserted it, still have the icon.  Is my phone completely fried?
    Solved!
    Go to Solution.

    It is hard to say. Because even a drop of water inside of your device when the battery is turned on - can cause damage to your device.
    I recommend to take your device to the repair shop/Blackberry Service Center for diagnostics and repair when necessary.

  • Pearl 8120 Problem

    I have purchased, a blackberry pearl 8120 from t-mobile in replacement of my 8100... but unfortunatly i had to exchange the phone twice, and did the same problem. THEY BOTH WOULD NOT except any of my Micro SD Cards. Why is that? ive tried 3 different SD CARDS and formated them to the phone... it just kept on restarting over and over and over. now i have lost 200dollars DUE to the poor 8120 Hold to the MICRO SD Cards. Please tell me if someone has already figuired out what was going on.

    i dont really have a solution to your problem but something u could try is to leave the card in, remove the battery then replace. but first, if you dont have anything important on your card, i would delete/format the entire card the try it this way you'll start off with a fresh card.

  • Youtube on Pearl 8120 - says loading but doesn't load

    I know this has been talked about elsewhere, but I've yet to find a solution.  A lot of sites have said that the Pearl 8120 should support youtube with OS 4.5, which I have.  However, when I click to play a video my media player opens and it says "Loading"  . . . forever.  There's no error message.  The phone doesn't freeze and I can exit any time, but no matter how long I wait it says "Loading." 
    I'm using m.youtube.com and my internet (through wi-fi) and media player have worked fine so far.  Does anybody know how to fix this?  Some have said they've found workarounds by downloading the videos to their cards and playing them from there.  Is there a way to do that from the phone?  I don't see that option.

    Hello, connarbentley. 
    Thank you for visiting Apple Support Communities.
    I would first start with forcing all open applications to close and power cycle the device.  Test opening the Photo App on your device to see if they load.  If the issue persists, see the second article below.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iTunes: Unable to sync photos
    http://support.apple.com/kb/TS3697
    Cheers,
    Jason H.

  • Please help with Blackberry Pearl 8120

    I can't seem to get this phone to sync with my macbook. I have Mac OS X 10.5.1 and I just purchased my phone from t-mobile. I downloaded the Pocketmac and the driver update. I installed both according to the directions on another post (installing both and then restarting), but the syncing is still failing. What should I do? TIA for any help ya'll can give me. 
    I forgot to mention that each time I try to sync, I get an error message at the end that says "skipping." 
    Message Edited by kclassic225 on 07-15-2008 10:13 PM
     Ahhh!!! Now it's saying that my brand new media card has errors on it and to use a "disk error checking utility on a computer" to correct them. I don't even know what that means, but how can my card have errors??? I've only taken 2 pictures and not downloaded anything but this software!!!!! 
    Message Edited by kclassic225 on 07-15-2008 10:40 PM

    I went from the BB Pearl the iPhone.  I am using the Pearl again and am having the same issues I've always had with PocketMac.  It shows errors when trying to change settings and won't activate the sync button.  Then, it just syncs on its own and wipes my iCal and Address Book clean.  I've had to restore from Time Machine twice this week.  I am back to using Missing Sync.  Too bad they can't get this software to work consistently.

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