People and Face Recognition tags not showing up under People page after converting to PSE11

Hi Forum
Upgrade from PSE 10 to PSE 11
Beware, having just spent over 3 hours using the face tagging feature in Elements 11 (because it does not use people tags from earlier versions to populate the new People Tab). I can only say the result was less than useless. I now have over 1200 images tagged with the wrong people and multiple wrong people at that. And worse still the person that should have been tagged is not there at all!
I noticed that during the tagging process the image displayed to provide a name for is not the image when selecting full screen view - it actually displays another image. So my guess is it is not actually tagging the face you see but applying the tag to the image it actually thinks it is.
Therefore the result is utter garbage.... What a waste of time and effort. Not happy at all. When will Adobe release working software, hard lesson learned here.
Regards
David
Message title was edited by: Brett N

Hi Andaleeb
Yes this is definately frustrating - what should be a simple process during the upgrade from 10 to 11 is a painful manual task to correct afterwards.
Okay I restored the catalogue which contained the original people tags. But because they were called named 'Family' they are not treated as People in People Tab. So I changed the name Family to People and then yes the images started to appear in the People Tab. But there are groups of people such as my wife and sons who are not imported into the People Tab because (I think) they are a sub level below me. So are ignored in People import process. Viewing images in Media View shows they are marked with a 'Group' icon but still these do not show up in People - Groups. The tags are shown when clicking 'Groups' but when selecting one shows the message 'no people exist in this group'. So how do i get them in? I can't find a way of changing the person concerned to have a non group tag like the other images that were recognised as people. I hope this makes sense.
Help appreciated.
Regards
David

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