Performance: How to manage large reports with high data volume

Hi everybody,
we actually make some tests on our BO server system, to define limitations and oppertunities. Among other things we constructed a large report with a high data volume (about 250.000 data records).
When executing the query in SAP Query Designer it takes about 10 minutes to display it. In Crystal Reports we rebult the row and column structure of the query. The data retrieval in Crystal Reports Designer last about 9 minutes - even faster as in the query.
Unfortunately in BO InfoView the report is not displayed. After 30 minutes of loading time we get a timeout error RCIRAS0244.
com.crystaldecisions.sdk.occa.managedreports.ras.internal.ManagedRASException:
Cannot open report document. ---
The request timed out because there has been no reply from the server for 600.000 milliseconds.
Also a refresh of an report with saved data is not possible.
Now we are asking us some questions:
1. Where can we set the timeout for InfoView to a value larger than 30 minutes?
2. Why is InfoView so slow compared to Crystal Designer? Where is the bottleneck?
3. Whats the impact of SAP single sign-on compared to Enterprise logon on the performance?
Thanks for any helps and comments!
Sebastian

Hi Ingo,
thank you for your reply.
I will check the servers and maybe change the time limits.
Unfortunately we have a quite slow server system that probably cause this timeout. In CR Designer we have no problems, its really quick. Is it to expect that CR Designer and InfoView have almost the same performance?
Another nice point: When we execute the query in SAP BEx Query Designer it takes about 10 minutes to open it, in Crystal Designer it needs just about 5-6 minutes. We integrated exactly the same fields in the report, which exist in die SAP BEx query.
What may cause the difference?
- Exceptions and conditions in the query?
- Free characteristics in the query?
- anything else?
Best regards,
Sebastian

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