Performance issue using webelements and crystal

Question

We have 2 reports named, u201CDAMAGE_REPORTSu201D AND u201CTDI_CHARTu201D
DAMAGE_REPORTS
There are 13 dynamic or static Prompts created using Webelements .After clicking on submit button(using
webelement)  by selecting the prompt values, TDI_CHART report will get opened below the u201CDAMAGE_REPORTSu201D report.
TDI_CHART
TDI_CHART created using free-hand SQL which contains 2 commands
        1. Command-SQL is created based on two categories.
              Trend -Trend By Month ,Trend By Quarter,Trend By Week
               Non-Trend- Current Month ,Current Year to Date,Last Year to Date,Current Quarter,Last
                             Quarter,Current Week,Last Week,Last Month,Last Year Total
             Charts,Cross-tabs and table information is coming from this Query
       2.Image count-contains number of images information based on the prompt selection and it acts as a 
              URL(opendocument) in the report to open TDI_THUMBNAIL report to display the thumbnail images.
Report information
TDI_CHART Report contains 8 charts,4 cross-tabs, summary information showing in table format(Detail
       section) and2 open document links(1.For image count 2.Export to excel(which shows the detail information
        of summary table)
Description
If the selection is Non-Trend Value from the Time period parameter , corresponding Chart will be shown along   with table information.(Table information is only required for Non-Trend Values).
If the Selection is Trend Value from the Time period parameter,the corresponding cross tab and chart will be shown and others will get suppressed.
Problem Area
After the prompt selection from u201CDamage_Reportsu201D, TDI_CHART report is taking around 1min 30 sec to show the chart and table or cross-tab.
In Database when we execute the above queries, it comes in 12 secs but whereas in reports it takes 1min 30 sec,can you guide us some steps to bring down this time?

Answer 1

hello Mufiza,
copy the url created at the step "After the prompt selection from u201CDamage_Reports".
paste this url into a new browser window and press enter.
what is the time to return this report?...this time should also be 1.5 minutes.
it sounds like you are using 2 commands in the same report. this will often cause performance issues, just like linking two stored procedures together or linking two disparate datasources together.
this would not be an issue related to webelements but related to the design of your target report.
jw