Perl error when installing Oracle 10g in a Window XP

After I install Oracle Enterprise Manager 10g Grid Control in a Window XP SP2 environment, and appears the next message: "perl.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
And in some logs appears Errors, like in OC4J~OC4J_EM~default_island~1:
08/04/30 11:46:03      at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:137)
08/04/30 11:46:03      at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:174)
08/04/30 11:46:03      at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:239)
between other errors in other logs.
I need to configure the snmp agent and subagent, but it doesnt work correctly :(
If someone can help me with this problems please I will so thank.
Gabriela

Hi,
As you are new I would like to explain you more. First please confirm whether you have Oracle support. Metalink can be accessed only when you have oracle support.
Regards
Mudhalvan M.M

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