Permission problem with Photoshop Elements 4???

Question

I am running PE 4 on an Intel based imac and on a g4. Works great on the g4, but not so good on the imac. Most of the functions work, but things like web album creation, photomontage... things that can be initiated via Bridge, as well as within PE, don't. I get an error message each time. I spent an hour with Adobe on the phone and they had me set it up under a new user and it worked fine, but not in my user profile. Adobe says it is a permissions problem. I have used Onyx and the utilities to do maintenance and repair/check permissions, done a clean install and what not. I have nearly 12,000 photos and I am not really sure what is involved in switching over completely to a new user, but the thought alone is daunting. Any idea how I should approach this?

Answer 1

Create a new folder on the desktop, and then click on the item in the Finder's sidebar with the house icon. Move four of the folders inside other than the folder named Desktop inside to the newly-created folder; when this has been done, try one of the functions again and see if it works. Next, either move two of the folders that were in the folder back or move two additional ones into the folder depending on whether or not it worked. Continue the process of moving half of the items to the folder until you've isolated what is causing the problem or you've run out of items; if you run out of items, look at the contents of the /Library/Caches/ folder next. If you find out what is causing the problem, post back with that item's name and location.
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