Person or Group colum in the SharePoint list retrieves empty value for Mobile phone property

Person or Group colum in the SharePoint list retrieves empty Mobile phone for some users although thoses users have Mobile Phone values in the User Proifles. This happens only for some users. For some users it shows Mobile phone for
some days and after some days it dess not show Mobile Phone though Mobile Phone entries are in the User Profiles for those users.
Appreciate any help to fix this.
Thanks in Advance!
Narayana Reddy
Narayana Reddy G

Hi Narayana,
According to your description, my understanding is that the person or group column retrieved an empty value for Mobile phone in SharePoint 2010.
Please go to the hidden User Information List using
http://<SiteCollectionUrl>/_catalogs/users/detail.aspx , check the value of Mobile phone.
Please go to CA->Monitoring->Review job definitions, scroll to User Profile to SharePoint Full Synchronization
and
User Profile to SharePoint Quick Synchronization, make sure they work well.
In addition, please take a look at :
http://donalconlon.wordpress.com/2012/03/02/sharepoint-user-information-list-is-not-being-updated/
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

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Person or Group colum in the SharePoint list retrieves empty value for Mobile phone property

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