Personal dictionary doesn´t work

Hi! I´m struggling with the personal dictionary, which refuses to work. I have tried various combinations of languages, keyboards etc., but it just won´t let me use the shortcuts I make. And it´s really annoying to have to write down for example my whole e-mail address every single time...
Any ideas out there? Thanks!
JM

Hi and thanks for your answer!
It´s not so much about words as it´s about shortcuts. For example, instead of writing your e-mail address, on my iPhone I could make a shortcut like "@@", and the phone would fill in my e-mail address. Or "hnd" would write "Have a nice day!". On iOs you can make as many shortcuts as you like, and it looks like you can do it as well on the Sony, except it doesn´t work...
Are you saying this is not possible on a Sony?
Thanks again!

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