Phone cuts out in middle of conversation, I can hear other person, they cant hear me, any clues?

Phone cuts out in middle of conversation, I can hear other person, they cant hear me, any clues?

I had the same problem with mine.  It had a faulty proximity meter.  When in a conversation, the screen should go black when it senses it's near your face.  Test it by calling someone and placing your hand over the phone.  If it doesn't go black, you may have the same problem.  When that happens, your cheek can hit the mute button..

Similar Messages

  • I phone 4 when face timing i can hear people but they cant hear me

    i phone 4 when face timing i can hear people but they cant hear me. help

    Having similar problem here only the other way around. The people on the other end of the phone can hear me but I get no sound at all. I can communicate if I plug in the earphones or put the caller on loud speaker. When this fault is occurring I also lose most sounds from my phone. Instead of getting an incoming message noise it only vibrates. I also lose all keypad and lock etc sounds. This problem comes and goes and is truly annoying. The phone is still under warranty but it will be an inconvenience trying to have this problem rectified. It would be interesting to know if it is a hardware problem or another problem created by the upgrade to this os system to 4.1. Either way it is a problem that Apple need to look at urgently as it appears to be fairly wide spread from my research on these boards. I suggest everyone who is having this problem also reports it via the feedback page on the apple site
    Message was edited by: Shemax

  • Hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me

    hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me

    Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
    If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

  • Have an iphone 3gs on 5.01 unlocked, was working perfect untill yesterday it started pl;aying up only makes calls when it feels like it and when i get a call out or in i can hear thm but they cant hear me, the mic is working cause i can make a voice note,

    need help

    Have you restored as a new device and tried your phone before you add any apps back?  If you do this and you're still having problems, then you are having a hardware malfunction and will need to bring your phone into Apple for evaluation and possible replacement.

  • Too much volume, phone cuts out??????

    When I use my phone to record video of me singing, and then play the video to listen, my phone cuts out the volume, like it is to much for the phone to handle. Does anyone know how to fix this?

    You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa  I'll request that Apple relocate your post.
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  • Why is the sound of my new ipad cutting out intermittently and what does Apple recommend to solve the problem in lieu of any updates?

    Why is the sound of my new ipad cutting out intermittently and what does Apple recommend to solve the problem in lieu of any updates? All of a sudden without changing any settings, the audio on my NEW ipad cuts in and out on applications/ games, keypad noise and lock sounds. The rocker button only seems to work while the sound is intermittently being heard before, after a few seconds of noise not doing anything when sound goes off.
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    Apple has no physical stores of their own in Dubai, so unless you mean that you purchased from the online Apple Store for the UAE, you purchased from a dealer, who may or may not have been authorized. You can check the expiration date of the warranty on your iPad yourself by entering in the serial number here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    If it does indeed show the warranty has expired, then what you need to do from here will depend on who you purchased the iPad from and when you really did purchase it. Perhaps you actually purchased it in August and are just misremembering? Check your receipt. If you confirm that you did purchase within the last calendar year, tell us exactly where you got it and we can probably offer advice.
    Regards.

  • HT1420 I purchased and downloaded and album of ten songs. most of the songs cut out after several seconds. How can I get them again without having to re-purchase???

    I purchased and downloaded and album of ten songs. most of the songs cut out after several seconds. How can I get them again without having to re-purchase???

    Delete the problem song(s) from library including file(s). Then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Select Music tab to re-download again for free.

  • Hi! every one  ... i mine phone ettings cant be restore  its ask passcode am enter mine present mine old all passcode but they cant work  . if any one know solution mine problem plz rply . thanks regards

    hi! every one  ... imine phone settings cant be restore  its ask passcode am enter mine present mine old all passcode but they cant work  . if any one know solution mine problem plz rply . thanks regards

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
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    Also, see iTunes- Restoring iOS software.

  • Sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

    sound on my phone has gone so when someone calls me they can hear me but i cant hear them.The ticks cant be heard when you press the keyboard. I've checked the settings and they are ok. can still hear music thru headphones but not without. Any help pls.

    Hey shahbazfromgbr,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand you are having issues with sound output on your iPhone 4S. For troubleshooting steps, the following article provides the best information:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    1. Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
    2. Make sure the Ring/Silent switch is not switched to silent.
    3. While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
    4. Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
    5. For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
    6. If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
    7. Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
    8. If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
    9. Restart the iPhone.
    10. If restarting the iPhone doesn't resolve the issue, try restoring the device.
    11. If the issue persists, go to the Service Answer Center - iPhone for information on service.
    Thanks,
    Matt M.

  • Hi Guys,  My iPhone is stuck in a mode where it thinks the headset is still plugged in.   I cant get any sounds through the speaker. Cant hear sms or emails arrive. If the phone rings i hear it but pple cant hear me or i cant hear them.  The phone works f

    Hi Guys,
    My iPhone is stuck in a mode where it thinks the headset is still plugged in.
    I cant get any sounds through the speaker. Cant hear sms or emails arrive. If the phone rings i hear it but pple cant hear me or i cant hear them.
    The phone works fine with the headphones plugged in.
    I have tried all the usual solutions, inserted and removed the headset (at least 50 times)
    Soft reboot
    full restore
    Nothing seems to work. I have searched on this and it seems to be a well know issue but there doesnt seem to be any firm solutions that i can find to fix the problem

    If no change after inserting and removing the headset at least 50 times, powering the iPhone off and on, an iPhone reset, and restoring the iPhone with iTunes as a new iPhone or not from the backup, the iPhone has a hardware problem.
    Make an appointment at an Apple Store if there is one nearby.

  • HT1414 when i facetime somebody they cant hear me, and also when i record a video the sound is muffled. there isnt a problem when making a phone call. any solutions?

    when i facetime someone they cant hear me, and also when i record a video there is no sound, however when i make a phone call there is no problem. any solutions?

    When I try to make a call it will go through and I can hear the other person but they cannot hear me, is there a setting that disables the speaker when using the headphones to try to make a call, also speakerphone automatically goes on when I start a call which I do not like, any suggestions how to fix this?
    I also have this problem...........

  • I having trouble with my i phone 4 ...when i make a call the other person cant hear me

    im having trouble with my i phone 4 ...when i make a call the other person can not hear me

    Kayla, check the grill that covers the microphone (bottom left next to charging port) and make certain there isn't any dirt, makeup, spilled soda clogging the grill causing it to fail. My sister had a similar issue with her earphone and while I was in the process of replacing it for the third time I decided to check the grill under a very bright light and it was totally clogged up causing her not to be able to hear her phone calls. Use a Q-Tip dipped in hot water and gently wipe the grill. Just barely moisten it, no need to go crazy with the water. Might as well clean the earphone and speaker on the bottom right too. Anyhow, that could be what your issue is and if so it's a really simple fix. If that doesn't help just replace the microphone. It'd cost maybe $5 and ten minutes of your time to do. Good luck, John

  • When I make a call I can hear the person I call but they cant hear me. But when I put my phone onto loud speaker they can hear me then ?

    Hi I have recently had a problem with my Iphone 5. When I make a call to someone I can hear them fine but they cant hear me unless I turn it to loud speaker then they can hear me, I can still talk to siri and on face time but not for a normal call. What would be making this happen ???

    Hi Kel134,
    Welcome to the Apple Support Communities!
    I understand that you are having microphone issues on your iPhone when you place a call to someone and they cannot hear you unless you activate the speaker function. In this situation I would recommend the steps in the following article to help isolate and resolve the situation. 
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    Resolve the issue
    Follow these steps, testing after each.
    Make sure nothing is plugged in to the jack connector.
    Make sure nothing is blocking any of the microphones (refer to the pictures below to find your device's microphones). Check for these:
    Dirt or debris
    A screen protector or case
    When you're holding your phone next to your ear, make sure you don't block the microphone with your fingers or shoulder and make sure to speak into the microphone
    Turn the iPhone off and then on.
    Update to the latest version of iOS.
    If necessary, find general iPhone hardware troubleshooting suggestions.
    For further assistance, contact Apple Support.
    I hope this helps,   
    -Joe

  • My iphone4 is broken, if you call me i can hear you but u cant hear me, the apple store staff told that i need to backup my phone so that they can give me a new one, so how can i bakcup my iphone 4 using ipad? thnk you

    my iphone4 is broken, if you call me i can hear you but u cant hear me, the apple store staff told that i need to backup my phone so that they can give me a new one, so how can i bakcup my iphone 4 using ipad? thnk you

    To charmainesabanal
    See your Other post...
    https://discussions.apple.com/message/20604805#20604805

  • Just want to find out how to send email? Can receive just fine, but cant send?!?!

    Hi Just wanted to find out how to send email? can receive just fine but cant send. Using hotmail at the moment.
      Any help would be great
    Thanks

    go to your mail providers setup guide and compare every single setting to how your smtp setup in your settings are set
    and if they are not the same change yours to match their page
    and if they are the same contact your isp to inquire as to why they are blocking the ports your mail provider are using

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