Phone is getting off when the battery reaches 20. %

Phone is getting off when the battery reaches 20.%. Please suggest what need ti be done. Is its hardware battery issue or software issue ?

Lawrence Finch wrote:
Yes you can. Take it to an Apple store and they will replace the battery. If it is in warranty there is no charge. If it is out of warranty they will charge $79. But best of all they will test the battery first, and if the battery is OK they will help diagnose the software problem.
Here I am, corrected again
Thanks, Larry, for letting me know.
-Ethan

Similar Messages

  • Turns off when the battery reaches 20%

    I have an iPhone 4s,Recently, when the battery reaches 20% my iphone  Turns off, and when I plug it to power source it's start to charging from 20% again, what should I do, and is this a software or hardware problem?!
    please help me

    Lawrence Finch wrote:
    Yes you can. Take it to an Apple store and they will replace the battery. If it is in warranty there is no charge. If it is out of warranty they will charge $79. But best of all they will test the battery first, and if the battery is OK they will help diagnose the software problem.
    Here I am, corrected again
    Thanks, Larry, for letting me know.
    -Ethan

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    It was working all right, but
    after a trip, the Mac didn't start, when i try to start the mac only with the battery,
    Started normally, i worked that way for a few moments, then i start to charge the battery,
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    Again i try only with only the battery, everything was normal again.

    Hi irebecca16,
    Thanks for visiting Apple Support Communities.
    You may find this article useful for troubleshooting your battery issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Best,
    Jeremy

  • My i phone 3g turns it self off when the battery power gets to about 50 % is there a few for this?

    My i phone 3g turns it self off when the battery power gets to about 50% is there a fix for this

    This is often due to faulty battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

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    when I use my 5 year old MBP on battery it suddenly shuts off when the battery life reaches 88%.  Anyone know why and how to fix it?

    Model Information:
      Manufacturer:          Sony
      Device Name:          ASMB012
      Pack Lot Code:          1
      PCB Lot Code:          0
      Firmware Version:          110
      Hardware Revision:          500
      Cell Revision:          303
      Charge Information:
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      Fully Charged:          Yes
      Charging:          No
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      Health Information:
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      Condition:          Service Battery
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      Amperage (mA):          0
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  • My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery"  on its screen.

    Hi! My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery"  on its screen. I tried with different chargers, still dead! What's weirder is that my sister who has iPhone 4 experienced the same today! No we don't live in the same house!! Does anyone have the same problem?
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    imanfromsweden wrote:
    Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
    Please help....
    On belhalf of my fellow volunteers, the answer is, "We'll try our best." 
    My advice is to try not to treat this like it is a paid service provided by compensated professionals.  Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice.

  • Does the battery charging in the macbook pro retina automatically cut off when the battery is fully charged?

    Does the battery charging in the macbook pro retina automatically cut off when the battery is fully charged? or does it continue charging?In which case,is it better for the battery life to switch off the power supply or leave it on while using the macbook?

    Yes, and the pilot light on the MagSafe2 connector changes from orange to green. If you unplug, you will start draining the battery again, whereas if plugged the Mac will take power from the brick and leave the battery in a charged state.

  • My iPhone automatically shuts down when the battery reaches 50%. How can I resolve it?

    My iPhone 4 iOS 7.0 automatically shuts down when the battery charge reaches 50%. Is it a battery problem or is it the phone?

    Thanks, you're a life saver. Here is the report:
    AC Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 10
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 180
    Display Sleep Timer (Minutes): 2
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 3004
    Remaining Capacity (mAh): 2994
    Amperage (mA): 0
    Voltage (mV): 12385
    Cycle Count: 41
    AC Charger Information:
    Connected: Yes
    Charging: No
    Hardware Configuration:
    UPS Installed: No

  • Why does my iPhone 3GS turn off when the battery charge is only as low as 70%?

    After my iPhone 3Gs has been fully charged, whenever that charge drops to the 50% to 70% range, the phone turns off.  When I try to turn it on again, the Apple icon appears the first few times, followed only by a blank screen each time -- the home button does nothing.  Beyond those times, when I try to awaken it, I can see a faint design that includes a plug, a red battery and suggests it is out of charge.  This also happens if I depress the awake and home buttons concurrently.

    Let me know if I should start a new discussion instead of opening a new topic here.
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    Is there any help for this affliction?

  • IPhone 4s turn off whenever the battery reached 20%

    I really sad about my 4s. I bought it 22 days ago and the battery is okay. But now, when it comes to 20% of the battery percentage, it will turn off the phone. When I charged it, it will continue to 21%, 22% - 100% .. I try to restore and everything that I could; nothing is changed.

    Let me know if I should start a new discussion instead of opening a new topic here.
    My wife's iPhone is the same vintage as mine 3Gs, but has never had the battery problem.  Its affliction instead is that it cannot detect WiFi networks unless it is quite close to the source.  Often, when my iPhone not only detects but shows a maximum cells connection with a network, hers cannot detect the network at all.  In contrast, her iPhone seems to detect ourcellular carrier just as well as mine does.
    Is there any help for this affliction?

  • My MBP swtich off when the battery is still 80% full

    Since the last battery update we got this october for the mbp 15" my battery isnt functionning normally.
    Now if i turn on my mbp with a fully charged battery i have about 1h30 min-2h00 of time remaining..
    But after about 10-20 min my mbp turns off with no warning. and if i check my battery with the button on it i still have 3 green lights on 5.
    What can i do to repair that ??
    I have waited untill leopard.. But nothing has changed..
    Message was edited by: Emmanuel Sotto

    You can try resetting the SMC, and if that does not fix it, contact AppleCare.
    Apple has acknowledged problems with notebook batteries and extended the battery warranty to *two years* for CD MBPs. Read this page for details:
    http://www.apple.com/support/macbook_macbookpro/batteryupdate/
    Hope this helps...

  • MacBook won't run off of the battery

    My daughter's MacBook is a couple years old. Everytime she tries to use the computer without it hooked to the AC source, it will shut down when the battery reaches 94% battery power. I've reset the SMC with no results. She then hooks the computer to the AC power. It will show an orange dot on the cable. The battery charges to 100%, the dot turns green. She disconnects the AC source. The battery gets to 94%. The computer shuts down.
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    Battery Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 2
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 3465
    Remaining Capacity (mAh): 3302
    Amperage (mA): 629
    Voltage (mV): 12551
    Cycle Count: 193
    AC Charger Information:
    Connected: Yes
    Charging: Yes
    I did notice that after studying this information before the shutdown the cycle count never changes. Also the Full charge capacity when the battery read 100% was in the 6,000 range. Don't know if tht makes any difference. Any help would greatly be appreciated!!!
    Thanks!

    Sounds like the battery is bad. Replace the battery.

  • Hey, I broke my iPhone 4 screen when I change it my phone start to turn off while my battery reach the 25% when I connect it to the charger it switched on, and the battery percentage is around 25% so it's the time for a new battery, or I need to calibrate

    hey, I broke my iPhone 4 screen when I change it my phone start to turn off while my battery reach the 25% when I connect it to the charger it switched on, and the battery percentage is around 25% so it's the time for a new battery, or I need to calibrate it? thank you

    There are no user serviceable parts in an iPhone. Since you
    made an unauthorized repair to your iPhone, you will have to
    seek assistance elsewhere.
    Google or ifixit.com may provide some direction, but you can
    get no help here per Terms of Service. Sorry to tell you this,
    but it is what it is.

  • My phone seems to delete contacts and info when the battery gets low, is there a solution to this issue?!

    After the most recent update, I've noticed a couple MAJOR changes! 1) The battery life can barely make it through half the day. I have to keep charging it no matter how little I use it. I've even turned off apps running in the background, it didn't make much difference. And 2) When the battery gets really low, at the 10% mark, it deletes contacts and settings. I've lost so many contacts all of the sudden and I constantly have to restore my iPhone. It's so frustrating! And when the battery gets low, it also deletes my e-mail account to receive e-mails on the phone. I'm tired of having to constantly reset my phone carry a charger with me, it's not reliable any longer and I'm not sure why. Help??

    Here is some information on the applecare +:
    http://www.apple.com/support/products/iphone.html
    It appears that you have to buy the applecare within 30 days of buying your phone - you said that your phone warranty is almost over, so when did you buy it??? That could be the explanation for the error.

  • HT1688 I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account.  But my phone will not delete a mail account.  And the phone is getting really hot and battery was full 2 hours ago and now at 25%.

    I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account.  But my phone will not delete a mail account.  And the phone is getting really hot and battery was full 2 hours ago and now at 25%.

    Well, you don't say what happens when you try to delete the account. So I don't know what else to recommend. However, if your phone is not charging, is that the mains charger or the computer USB? Also, if it not showing any change to battery percentage, then something is wrong with the software. The next step in user troubleshooting after the reset is a restore from backup. However, considering the condition of the phone right now, I would be more than willing to say your backup is going to be corrupt. But you can try. If that does not fix the device, then you restore as new, not from a backup. If the phone works, then you can try restoring the backup again, but if it messes up, you are going to have to restore as new again. If the restore as new does not work, then you need to make an appointment at the Genius Bar or Authorized Apple Service Provider to get the hardware checked.

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