Phone says no service after having it activated

Please help me...... Bought no iPhone called to have activated and it won't call out or in as it says no service, telus tried to help me reboot it and do different things they now say it is a hardware problem? Anyone else have this issue?

Hello Shelley,
It sounds like after you activated your phone, you are getting No Service in the upper left corner. I found this article to help you troubleshoot what may be happening here:
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429?locale=en_CA&viewlocale=en_CA
Try turning iPhone off and then on again.
Remove the SIM card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Check for a carrier settings update. Tap Settings > General > About while connected to a Wi-Fi network. If an update is available, a prompt should appear soon. If Wi-Fi is not available, connect your device to iTunes.
Update your iPhone to the latest version of iOS.
Restore the iPhone.
If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause this issue.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Similar Messages

  • I just updated to 7.1 and my phone says no service. Plus none of my music restored.

    I just updated to 7.1 and my phone says no service. Plus none of my music restored.

        Updates are meant to improve your device rngen. I am sorry to hear of the difficulites you are experiencing after you updated your device. So that we can troubleshoot correctly, can you please provide us with the model iPhone you have? After your phone completed the update, did you reset the network settings? To reset network settings click, settings>general>reset>reset network settings.
    Thank You,
    MichelleL_VZW
    VZW Support
    Follow us on Twitter @VZWSUPPORT

  • HT1937 my iphone still says No Service after i unlock it

    my iphone still says No Service after i unlock it

    Settings > General > Reset > Reset Network Settings
    Remove and reinsert the SIM.
    Replace the SIM.
    Contact the carrier to troubleshoot the issue.

  • Help, my phone says no service, connect to iTunes to restore. I do and it says it cant. now what?

    Help, my phone says no service, connect to itunes to restore. i do this and it says i cant restore. now what?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Why does my new phone say "no service"?

    My new phone says "no service".  What do I need to do?

    Hi
    Sounds like you have no connection to the network.
    Have you called your airtime provider to activate your nano-Sim?
    Hope this helps

  • Phone says no service as of 30 min ago and other phones in house are working

    phone says no service as of 30 min ago and other phones in house are working

    What kind of phone? 4g or 3g? Have you tried to power cycle? have you tried pulling out sim card and power cycleing? Have you tried anything?

  • I have Iphone 3G, it is disabled because kids can't remember password.  Trying to reset/restore/erase the device, but the phone says No Service??  It is not finding the WiFi.  Any ideas on how I can get this phone enabled?

    I have Iphone 3G, it is disabled bec kids can't remeber the password.  trying to enable thru Itunes but phone won't connect to wifi.  it says no service.  have also tried to erase/restore the phone thru icloud, but with no internet, it can't be found.
    any ideas on how i can restore this phone and reset it??

    You cannot go back
    Basic Troubleshooting
    Reset
    Restore with back up
    Restore as new
    After updating did you reset the iPhone ,if not it is like not rebooting after an update to a PC

  • IPhone 5 says "No Service" after unlock

    Hello,
    I recently bought a secondhand iPhone 5 from my girlfriend which was locked to the Vodafone UK network. I'm currently with Virgin Mobile UK so I looked into getting the iPhone unlocked to use with my current SIM.
    I came across a seller on eBay who unlocks iPhones and has very good reviews, so I purchased an unlock request through them. Yesterday morning I received a message from the seller informing me that the iPhone was ready to be unlocked and gave me instructions on how to complete the process.
    When I connected the iPhone to iTunes, I was greeted with the "Congratulations, your iPhone has been unlocked" message. However, when it comes to inserting a SIM from a different network, it just says "No Service" in the top left of the screen.
    I've seen quite a number of threads about this issue and I've tried several different methods of resolving it. I have tried:
    Trying multiple SIM cards (it will work with the Vodafone SIM I have but not with ones for other networks)
    Toggling Airplane Mode on/off
    Resetting the network settings
    Erased all content and settings
    Restored the iPhone via iTunes (iTunes is up-to-date)
    I'm quite stuck on what to do now. I've contacted the seller who's assured me that the phone is unlocked and send me a "GSX Report" (whatever that is). Any help or advice would be much appreciated.
    Many thanks

    Just wanted to give an update on this for those who may be experiencing the same problem.
    I spoke to someone from Apple a few days ago who tried to help me resolve this. They confirmed that the phone was unlocked. After going through some of the fixes I've tried already, they suggested it may be a problem with the SIM cards I was using and recommended getting a brand new one to try.
    I got my new nano SIM through from Virgin Mobile yesterday, transferred my number and contract across and now it's all working perfectly.
    I'm not really sure why people on here were so reluctant to give me advice on what to do. When I told Apple that I got the iPhone unlocked through an eBay retailer, they didn't question it at all. They said nothing about it being hacked or that I should have gone through the carrier, and they assured me that the phone was completely unlocked.
    Oh well. I'm glad it's working now. Thanks Apple!

  • I can not reactivate my DDNS service after having reinstalled my Creative Live Wireless Webcam

    Hi,
    After having changed my wireless router's network key, I had to change of course also the key
    stored in my Creative Live Wireless Internet Camera setup. To do
    this, I have deleted my cam definitions and did a scratch install after
    resetting. However now I can not register my URL name anymore and DDNS is
    disabled. The setup wizard says that it could not connect to the server to
    register my host name (in fact this name is already registered by me before) and that I should try again. I attempted numerous times, no help!
    The IP adress of my Creative Wireless Cam is 92.68..250, it is exactly the same as it
    was before. My registered URL was "goztepe.creativeddns.com" and remote monitoring?was working?
    with these parameters without any problem, which are still the same as before, I did not change them.
    How should I reactivate my DDNS service? Maybe a reset or something alike is needed on the Creative Server which is doing the URL registrations? I would appreciate any help because I
    am not able to access my cam from remote anymore!
    Thanks in advance. Ozgur Ozdemir

    Did you get an auto response to your e-mail? Once a request arrives a response goes out automatically. If you didn't get that, check your spam filter first as the reply may be stuck there.
    If for some reason you did not receive any response at all, please send me a PM with your contact details. I will have someone look into your issue.
    Message Edited by KokChoy-CL on 06-12-2008 09:09 AM

  • Why is my phone saying no service and I try a different sim and it won't activate the phone it's as if it's blocked, Why is my phone saying no service and I try a different sim and it won't activate the phone it's as if it's blocked

    My phone is saying no service I put a different sim in on tmobile and it won't activate the phone

    No. Apple does not unlock iPhones. ONLY the carrier it's locked to can authorize unlocking it. If it's locked to Vodafone, contact Vodafone and find out if you qualify to get it unlocked and how much it will cost.

  • Why does my new 3gs phone say no service when it was working earlier

    Why does my newly purchased Iphone 3GS say no service - it was working earlier today. I can do nothin on it - can't make calls or receive them !!

    AT&T is my carrier, in RI, can't text, can't call, go onto Safari, get emails?  Happens once in a while for a few minutes.  Today it wouldn't work at all.  I am home now and have wireless and it won't pick up that signal either.
    I don't know about SIMor where it is located. I was a blackberry girl for years.  This phone is only a few weeks old, bought at Apple Store in Providence RI, they didn't tell me about SIM.  It has worked fine till today.
    Thank you.

  • IPhone 4s says "no service" after update to iOS7

    I just updated my phone and now I can't make a call. I can text and the wifi works but it says no service. I've tried resetting the network settings but still no luck. Someone help!

    I had to turn off automatic carrier (Settings - Carrier - Automatic toggle), select my carrier manually, and then turn automatic back on again. Fixed it for me.

  • I replaced the LCD Digitizer and now phone says no service

    Can anyone help me figure out why since replacing the LCD Digitizer my phone shows no service all the time and I can't make a call or send a text?

    The antenna connector is not connected correctly. It is the simple snap on small round connector attached to the black wire from the speaker dock antenna. It attaches near the battery connector.

  • My phone says no service in the upper left corner, how do i get my service back?

    My phone does not have any service, but works fine on wifi, but I cannot make calls or receive them. Help.

    @tatmab When that happens to me I just move around until I get service back. If that dont work call tech support to see if the towers could be having some kind of issue.

  • My phone says no service, my iCloud is logged into my device and i was reseting the whole iPhone 4 and now i cant restore it, its signed in my iCloud but still says no service??

    i reset it and re signed into my account but for some reason on iTunes its saying a completely different yahoo account and password, i don't even know who the yahoo thing belongs to but i have had this phone for two to three years,. And the iCloud is signed into my account? help meee, i have no phone until this is fix, and i have important calls at any time of the day or week.. please
    thank you and I'm very grateful for anyone that   helps or even attempts to help...
    courtney

    If a phone is sold from one friend to another and wants to use it on a different carrier the friend can contact the carrier it was sold by to request it unlocked.  I know AT&T, Verizon, and Sprint will give you the steps to unlock it as long as the original contract it was bought under has been completed.  eBay/Craigslist is really not the best place to try to get "unlocked phones" from, if it turns out the phone isn't unlocked then I'm really sorry you got stuck with that one and as stevejobsfan said above I would report them immediately and see if you can recover your money.  I sell phones for a living and this happens a lot

Maybe you are looking for

  • How do I Create an Android Certificates for Phone Gap?

    I wanted to know how to create an Android Cerficiate that I can use in Phone Gap. I tried to use the certificate that I created in Flash but apparently Phone Gap is no longer accepting these kinds of certificates. If anyone knows of a straight-forwar

  • Oracle apps value sets

    can any body tell me how to get the distinct values for a table valueset from GL_CODE_COMBINATIONS table i want to get the distinct values of SEGMENT2 so any body tell me how to create a table value set for this its very very urgent. Regards, Azeez [

  • PI 7.1 EHP1 SP3, Message Mapping cannot select object in the folder ?

    Hi, I am very new with PI 7.1 EHP1, i am not sure whether there is some new restriction or bug, because i was trying to create Data Type, Message Type in site the folder, but the Message Mapping cannot select those object insite the folder. The messa

  • Can't make or receive calls all of a sudden

    I have a black berry z 10 and after I did the update today I can't make or get calls help I'm really stressing out

  • Wake On Lan Feature - How to enable??

    Hi.. I would like to enable WoL feature in certain part of our network. Is there a global command to enable that?. or does it only require 'dot1x control-direction in' interface configuration?.. Also does the WoL Magic packet get forwarded through ro