Phone stuck in recovery mode complete black screen will not turn on after recovery and update there was an error and now computer and itunes will not recognize the phone....Anyone know what I can do to get the phone recognized again when it cant be turned
Phone was not updated on time so it automatically shuts off and you get a plain black screen until it is recovered and updated. Well when i did the update and recovery I received an error. I went through the steps to fix the error, I had to restart my computer and now the phone isnt recognized on my computer or in itunes. The screen is still completely black so pushing the home button and plugging in to computer still does nothing. Device manager shows nothing in usb port, and apple mobile device software is installed and running. Any help?
Hello agardner37701,
I found some steps you can take when your iPhone is not recognized by iTunes when in Recovery Mode. I recommend reviewing the steps in the section titled "If the device is not recognized while in Recovery Mode" under step 5 in the following article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.
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