Photos 10.10.3 will not let me play or move my videos and keeps sending a message saying "can not find file". What do I do to get the videos back?

Photos 10.10.3 will not let me play or move my videos and keeps sending a message saying "can not find file". What do I do to get the videos back? It is only during videos that I previously uploaded off my phone. It loads them and tells me how long they are but when I go to press play it says can not find file. I have restarted my computer, what else can I do?

Check the information on the song, Right-Click -> Get Info.
In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
Be sure to login to use this account to register this computer to play the song
What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem.

Similar Messages

  • I can not play a movie I downloaded on my I pad it says can not open

    I downloaded a movie from I tunes
    Says can not open
    So I can not play the move

    Did you open with the Videos App?

  • How do I reinstall iWeb 3.0.3?  I inadvertently opened an html file of my website and tried to open it with iWeb '09. I get a message saying "Can't open file" etc., etc. I've tried reinstalling the updated version. Iweb will not open.

    How do I reinstall iWeb 3.0.3?  I inadvertently opened an html file of my website and tried to open it with iWeb '09. I get a message saying “Can’t open file” etc., etc. I’ve tried reinstalling the updated version. Iweb will not open.

    Delete the iWeb preference file, com.apple.iWeb.plist, that resides in your Home/Library/Preferences folder. Then launch iWeb and see if it opens. 
    What happened was trying to open the html file reset the file path that iWeb saves in its preference file to tell it where to go when you launch iWeb.  Deleting the pref file and launching iWeb creates a new file and iWeb looks in your Users/Home/Library/Application Support/iWeb folder for the Domain.sites2 file it uses to create your site.
    OT

  • HT1349 Hello, I'm trying to install on my Ifhone emoji free, but I get a message saying "Can not connect to itunes store", what can I do?

    Hello, I'm trying to install on my Ifhone emoji free, but I get a message saying "Can not connect to itunes store", what can I do?

    Restart your modem, router (if you use one), and Mac.  Then try again.
    If the problem remains, consider http://support.apple.com/kb/TS1368
    (This problem has nothing to do with iSight.  Therefore, I have asked
    that the Hosts move your topic to iTunes where you may get better help.)
    Message was edited by: EZ Jim

  • How do you take airplay off? it's not letting me play any sort of music, and I can't hear my ringer or anything., how do you take airplay off? it's not letting me play any sort of music, and I can't hear my ringer or anything.

    My airplay popped out of no where , and it's not letting me play any music or watch any videos.
    Also, when I get a text message or when someone calls me my phone just vibrates no sound or anything at all.

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

  • Message says: "can not get mail, the connection to the server failed" . Now I'm confused because all the mail shows up perfectly.

    I just upgraded to the 5s. I have several mail accounts and I'm getting a message that says: "can not get mail, the connection to the server failed" . Now I'm confused because all the mail shows up perfectly.

    Well it does it every time I go to mail and is driving me nuts. It never happened on my iPhone5, just on this 5s.

  • Have two albums in iTunes that say can't find file location but they are on iPod nano and will play on nano but not in iTunes

    I'm trying to play two albums using iTunes but they say the files can't be located and won't play.  The albums are on my iPod Nano 3rd Gen. and will play there.  Syncing my iPod and computer doesn't resolve the problem.  How do I get the albums from the nano to the computer?

    Hello, FayAnnR. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that I would recommend going through when iTunes indicates that a file can not be located. 
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    If the media was purchased from iTunes, I would recommend deleting the missing media and either transfer purchased from your iPod or download them again via the third article below. 
    How to delete content you've downloaded from the iTunes Store
    http://support.apple.com/kb/HT5772
    iTunes Store: Transfer purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/ht1848
    Download past purchases
    http://support.apple.com/kb/ht2519
    Cheers,
    Jason H. 

  • Revel mobile is set up and working on three devices.  Elements 12 on PC will not allow me to log in to download mobile albums.  Error message indicates can not connect to server. No connectivity issues are occurring on browser.  Why is this happening?

    unable to log in to download mobile albums in elements 12.  Three mobile devices are synced on Revel but can not access them through PC, Elements 12.   Error indicates  cannot connect to server.  No issues with the browser as am able to connect directly to help from Elements.   Why the Error?

    Hi,
    Are you on PSE12 or PSE12.1?
    Is some external USB device plugged in to your system while trying logging in?
    Thanks
    Andaleeb

  • TS1372 Can not sync music in itunes to ipod touch classic get messages saying can not locate file. error message 1437 when attempting to restore to factory settings.

    When I attempt to sync my ipod classic in itunes some songs will sync then it freezes and get a message "canot sync file missing or cant find file"  WHen I s
    try to restore my ipod to factory setting i get error message 1437.  I using windows 7

    The 1437 error can be an early sign of hard disk damage and/or failure.  Try a doing a quick diagnostic on the drive's health status using the instructions posted by another forum member turingtest2 in this older post. He also describes what the numbers mean and how to interpret them.
    https://discussions.apple.com/thread/3110831?start=0&tstart=0
    B-rock

  • I can't install Firefox. Get a message saying "can not open output file" Firefox version 3.6.6

    Firefox stopped working after updating. I uninstalled it and downloaded latest version 3.6.6. Before that 3.6.3.
    When I try to install, I get a message "Extraction Failed.. Can not open output file" . I trie d former versions, all with the same result. I've already ran several antivirus and anti-malware, spyware.. etc.
    Everything else works fine, except for Firefox...
    == This happened ==
    Every time Firefox opened
    == after update ==
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

    Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    If you keep having problems then disable your security software (anti-virus) during the download and installation of Firefox.
    You can skip the step to create a new profile, that is not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • My iTunes is all of a sudden not letting me play purchased movies....

    I'm not sure what's wrong with it, but I haven't had any problems with this until yesterday. Suggestions or ideas about why this may be happening?

    Hi livielu2008,
    Try highlighting the movie in iTunes> cilck File> Get Info, and verifying you are authorizing the computer with correct account.
    If the issue persists, try the general tips in this article: http://support.apple.com/kb/TS1389
    -Jason

  • TS1368 A message says can not conect to the iTunes Store when trying to download and making purchases inside games. How do I fix this?

    I'm playing clash of the clans and I'm not able to download gems. It keeps saying unable to connect to iTunes whenever I press buy....

    Hey there Aliship,
    It sounds like you are unable to purchase in game items. I would check the Passcode Restrictions to see if in app purchases have been disabled. I would use this article to help you check that:
    iOS: Understanding Restrictions (parental controls)
    http://support.apple.com/kb/ht4213
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Can't send out messages, say stmp not able to recognize my email address

    I can receive email but can't reply or send. It keeps saying stmp problem. Not sure what that means. Please don't be to technical, I'm and old guy. Thanks for any help you can send.

    Please post this info:
    In thunderbird
    Help > Troubleshooting Information
    Do not select 'include account name'
    Click on 'Copy text to clipboard' button
    In this question in this forum:
    Right click in a Reply' box and select 'Paste'
    You can edit/remove all the info on Fonts and Printers, but nothing else.
    Then tell us the exact error message ...word for word.

  • TS3694 Error message in App Store saying "Can not connect to iTunes Store"?

    Just started using my iPad 3 that I just recieved for my birthday a few days ago. Last night went to download a new App from the App store, which was free. After hitting the "free" button and continuing on and hitting the "download App" button I received an error message saying "Can Not connect to iTunes Store" and the word "OK" under that to make it go away. I continued on with other games to see if it was just an issue with that one but no matter what i hit it says that same error message. I spent hours on the phone with Apple Support only to have the gentlemen have me save everything on my iPad onto my iTunes on my PC and then start to Restore to Factory setting and then was told if had any issues to call them back. I left the room for about 5 min. only to come back to have an error message saying "The ipad could not be restored, an unknown error occurred (3014). I was just wondering if anyone else is having any issues similiar to mine. Please advise. My next step is to call back up and ask to speak to a Support Specialist the gentlemen said..once it goes to the "restore" point regular tech support can not help he explained.. Just frustrated after spending over 1 1/2 hrs on the phone to have gotten nowhere and now have to call back and start again with something brand new.. I just think i got a lemon!!

    This what Apple's iTunes specific error codes support article says about that particular error.
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • Why does the can not connect to App Store for the iPad Air? I click on popularity after searching and something pops up saying can not connect to App Store.

    I type in a app and sometimes it pops up saying can not connect to App Store, but it does go later on and when I click ratings or popularity it pops up saying can not connect to App Store. Idk why that happens anyone have same problem? Solutions?

    I have the itunes and app store working now, but my FB app and FB on Safari will not work and other websites are not working very well on Safari...any ideas?

Maybe you are looking for