Photos will not print in color on photo paper

I was out of two colors, put new ones in, cleaned and aligned the cartridges but when I put in photo paper, they only print in black. If I copy and paste them to regular paper, it prints in color.

Hello SSBA,
Welcome to the HP Forums!
I understand you're unable to print color when using photo paper. I will do my best to assist you! First, I need to ask you some questions to clarify this issue:
1. First, I need to find out your operating system on your computer? Windows or Mac?
2. What type of printer do you have? Click here to find out: Model Number.
3. What type of photo paper are you using?
4. What program are you using on your computer?
Please verify this information and I will assist you further. Have a great night!
I worked on behalf of HP.

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HP Laserjet 300 Color MFP m375nw will not print in color

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

My HP Laserjet 300 Color MFP m375nw will not print in color. First it would not even print (has something to do with Google Chrome). I uninstalled the program and tried to reinstall the program but it will not complete the whole installation process. Says it has an error, took to long to run. But the Printer is in the DEVICE section, but not in the PROGRAMS on the Control Panel. When I go to print now, I press (Ctrl, Shift, P) and it will on print in Black no Color. If I go to print the normal why and select, I hit Print and then it ask to select a Printer and there is no Printer to select.

Have a wireless printer and will not print in color, prints black

My wireless printer will not print in color, prints in black & white

Have you contacted the manufacturers support?
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OJ Pro 8625 will not print in color only shades of gray

Printer was purchased two days ago. The printer will not print in color only black and shades of gray. alignment test on 2/28/15 showed color. cartridges show full.

Hi there @ChuckHilde
Welcome to the HP Community
I saw your post about how you cannot print in color, and I would like to refer you to try the steps I previously recommended in another thread. The printer itself prints in color, therefor there is most likely settings on your Mac that need to be changed.
Click here to get to that thread and try the steps: Re: Printer Only Prints Pictures in Black & White
You should be able to print in color after those steps!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My Photosmart C6280 will not print in color.

My Photosmart C6280 will not print in color.All ink levels are good. Factory defaults clicked. Did I override something without realizing it? I don't see anywhere to click for grayscale. I am using an APPLE AIR....I have also turned the printer off and on again..

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

My HP B210e will not print in color.

My HP B210e will not print in color. It does not copy in color either. I have added all new cartridges and the levels read good. Any help with this will be much appreciated.

Hi there @Ashley31 , welcome to the forums
I read about how you cannot print or copy in color. Not copying in color is concerning, as the copy is a stand alone function that does not involve the computer in any way.
I'd suggest power resetting the printer:
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
You can also remove the ink cartridges and reinsert them and try a color copy again to see if that helps.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Photosmart c4780 will not print in color

Brand new to forums... I am using a MacBook Pro, OS 10.6.8. I recently bought a used photosmart c4780. The owner said it only prints black. When I set everything up, it wouldn't print at all, as the black ink was depleted. I replaced the black cartridge and now it prints. However, even though the color supply levels are at about half full, it will not print in colorI receive no error messages. Have tried different settings in the Print dialog options to no avail. Have not been able to find anything online that addresses this exact issue within the parameters as I've described them. Any help appreciated.

Hi tomanifest,
The document at the link below will assist you with the warranty end date of you color cartridge.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

MY printer will not print in color

My laptop and printer are only printing in black and white will not print in color. I have tried printing with a different laptop and it printed the pictures in color.
Can you please help !
Regards,
Aido2014

Hi there @Aido2014 ,
Welcome to the Community!
I read your post about one of your computers will only print black and white, and not in color. I am writing you back to make my suggestion to you.
I would suggest trying these steps to hopefully get the color printing again: Fixing Print Quality Problems for the HP Deskjet 3050A (J611) All-in-One Printer Series
If everything appears to work fine from that guide, and you still cannot print in color, try running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
Please keep me posted with your results and I will help out some more if needed!
Have an awesome Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

TS3147 My HP printers will not print in color.

My MacBook will not print in color either with my old HP 6122 or my HPEnvy 120. Any solutions?

Hey Sarah24,
Thank you for the information. From this it sounds as though the issue is with the preference files for the printer are taking over. There are some long steps that need to be taken.
To start off, you will need to reset the printing system of the Mac. Now if you have more than one printer, you can skip this step. If you only have the one printer, I have included the document 'OS X Mavericks: Reset the printing system' http://bit.ly/1bS2qrh.
After this you will need to uninstall the software. Again if you have more than one HP printer installed, please just go with the normal uninstall. If you only have the one HP printer, to do a full uninstall of the software, please follow the steps below.
1. Open the HP folder in the Application folder
2. Open up the HP uninstaller
3. On the page that has you click the uninstall button. Hold Control, Option, and Command, then click uninstall. NOTE: if you have more than one HP printer just click uninstall, without holding down the three keys.
4. Follow through the rest of the uninstall
The next step needs to be done either way. This step is the verify and repair of the disk permissions. I have included the document 'Disk Utility 12.x: Repair disk permissions' http://bit.ly/1bjFnnP. After the repair of the permissions has been completed, please restart the Mac.
Once the restart has completed, you will need to reinstall the software. I have included the link to 'HP ENVY 120 e-All-in-One Printer Full Feature Software and Drivers - OS X 10.9 Mavericks' http://bit.ly/1emTqaj. Please make sure that you either choose recommended install, or all the extra features, such as scanning.
Now once you have the software successfully installed, please click on the Apple Icon, and then on Software Update. Please install all updates that are available to you.
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My 3210 will not print in pink/magenta. photos and other pictures print in green tones.

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Hello @justjen ,
Welcome to the HP forums.
I understand that your Photosmart 3210 stopped printing magenta.
I would like to help.
Try going through the steps in the following document.
Printed Colors Are Not the Colors Expected
Aardvark1
I work on behalf of HP
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HP Photosmart B210a will not print black ink on plain paper... only on photo paper.

Hi, I have an HP Photosmart B210a that wont print black ink. I have used a whole set of ink cartridges by cleaning the print heads, allignment etc. I just installed ALL NEW cartridges and the sae thing is ocurring. I have replaced plenty of cartridges and am experienced. Just all of a sudden one day the printer stopped printing black ink on plain paper documents like with MS Word, excel and PDF, etc. It's not set to greyscale either, actually it wont even print grey! However, if I go to a photo with plenty of black in it, it will print it JUST FINE!!! I'm at my wits end! I have followed EVERY head cleaning advice in the forums but it will not print black in except on photos... Please help!!!!

The document here may help, although you have likley already done most of the steps. Be sure to check the vents. If the above does not resolve black not printing on your Photosmart b210a the post here may help.
The black cartridge uses pigmented ink which is not compatible with photo paper. Although the printer appears to be printing black properly on photo paper it is actually using color mixed together to produce black in this case.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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What am I doing wrong? Photos will not print.

I finally learned a little about layers when I got CS6 on my Mac.
I bought 2 Topaz plug-ins, Adjust & Simplify.
I took 39 photos on a flash drive to the local CVS & Rite-Aid and both machines said 34 of my photos are corrupt and will not print.
What am I doing wrong?
I did change them from psd to jpeg before putting them in a desktop folder.
Could that be the problem?
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Have a look at this article in the Apple Knowledge Base and let us know if it solves your problem.

HP Envy 5660 Will Not Print in Color from Desktop

I have a new Envy 5660 e all in one printer. Prints in color from my I phone and I pad but will only print in black from desktop running OSX 10.6.8. No error messages just will not print color from my Mac.

Hello @zeitman , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're having issues printing color. I would like to try and assist.
Due to system limitations, the printer requires a minimum of 10.7 to be installed. You can, however, download and install the Mac print software relating to HP. This should allow you to have functionality:
HP Printer Drivers v3.0 for OS X
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP ENVY 7640 Will Not Print In Color On A Mac

I purchased an HP Envy 7640,I'm running 10.6.8 on my Macbook pro, I can't install the driver for the printer on my computer because it says that it is not compatible. Nevertheless I am able to print, but it will not pint in color. Is there any solutions that I can try?There are no

Hi MrsLoghouse,
I would like to help you print from Word on your Mac. Because you can print from other programs, I trust the issue is not actually related to the HP Printer. Damaged documents or documents that contain damaged graphics or damaged fonts can cause print errors. Before you reinstall drivers or software, test the program's ability to print.
1. Open a new blank document in Word.
2. On the first line of the document, type the following text: =rand(10)
3. Press ENTER. This inserts 10 paragraphs of sample text.
4. Try to print the document.
5. If the document prints successfully, change to a different font, or insert clip art, a table, or a drawing object. How to troubleshoot print failures in Word for Mac, Excel for Mac or Powerpoint for Mac.
If the issue persists, I suggest you contact Microsoft, or reach out to the Microsoft Community.
I hope this is helpful.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

My HP 5535e-All-in-one printer will not print in color on items from computer

Item on computer has color in it, when you hit print it will print all black but will not print any of the color items

Oddly @FlaBoy34, I did not get a notification that you had responded. I do see now that the issue you were experiencing remains. I suggest calling us to discuss your in/out of warranty options.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Photos will not print in color on photo paper

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