Photoshop CC 2014 crashes when I try to use any 3D tools or features?
I am a college student and going to be in a real bind as soon as this next semester starts without this working properly. We just started touching 3D features in Photoshop last semester but now i have advanced Photoshop this next semester and this will seriously kill my grade without this working. I have a toshiba laptop C55DT-A5106 with AMD A6-5200 HD 8400 processor and graphics running Windows 8.1 pro build 9600. Photoshop works fine until i use any 3D features, then i select the tool or feature, it asks me would i like to switch to 3D workspace, I click yes or no(it doesnt matter they both result in the same thing happening) then I get the pop up box saying Photoshop has stopped working and needs to close the program. I have had adobe photoshop support working on trying to fix this for weeks now and they cannot figure it out. They have been on my laptop remotely many times and they cannot figure it out. They say they have to contact the software engineer next. Just figured if someone else has incite on what the problem could be that would be great. I and the support team have exhausted all known usual fixes. I have tried 4 different drivers including two betas drivers. tried 3 different chipset drivers. uninstalled and reinstalled many times, adjusted preferences in photoshop different ways(myself and by adobe support), created an administrator account and tried running in that instead of my normal account, tried running in safe mode, and finally completely reformatted hdd and fresh installed windows again. They all did the same thing no matter what i tried crashed at the same place with the same error in the events. the following are the errors in windows event log.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-12-29T04:36:42.000000000Z" />
<EventRecordID>976</EventRecordID>
<Channel>Application</Channel>
<Computer>ToshLaptop</Computer>
<Security />
</System>
- <EventData>
<Data>Photoshop.exe</Data>
<Data>15.2.2.310</Data>
<Data>5480338c</Data>
<Data>Photoshop.exe</Data>
<Data>15.2.2.310</Data>
<Data>5480338c</Data>
<Data>c000001d</Data>
<Data>00000000049de322</Data>
<Data>6d4</Data>
<Data>01d02320ca31a1f1</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe</Data>
<Data>49247fbf-8f14-11e4-8250-008cfaa303c2</Data>
<Data />
<Data />
</EventData>
</Event>
and there are always two errors in the logs for this this is the second
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="49152">1005</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-12-29T04:36:42.000000000Z" />
<EventRecordID>977</EventRecordID>
<Channel>Application</Channel>
<Computer>ToshLaptop</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>Adobe Photoshop CC 2014</Data>
<Data>00000000</Data>
<Data>0</Data>
</EventData>
</Event>
here is my system info
OS Name
Microsoft Windows 8.1 Pro
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
TOSHLAPTOP
System Manufacturer
TOSHIBA
System Model
Satellite C55Dt-A
System Type
x64-based PC
System SKU
PSCFWU
Processor
AMD A6-5200 APU with Radeon(TM) HD Graphics, 2000 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Insyde Corp. 1.80, 1/27/2014
SMBIOS Version
2.7
Embedded Controller Version
1.20
BIOS Mode
UEFI
BaseBoard Manufacturer
TOSHIBA
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
On
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
ToshLaptop\TOSHLAPTOP\curtis
Time Zone
Pacific Standard Time
Installed Physical Memory (RAM)
8.00 GB
Total Physical Memory
7.45 GB
Available Physical Memory
5.45 GB
Total Virtual Memory
9.26 GB
Available Virtual Memory
6.83 GB
Page File Space
1.81 GB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
Yes
Hyper-V - Data Execution Protection
Yes
here is my photoshop info
Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
Operating System: Windows 8.1 64-bit
Version: 6.3
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
Physical processor count: 4
Processor speed: 1996 MHz
Built-in memory: 7630 MB
Free memory: 5387 MB
Memory available to Photoshop: 6620 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=512
glgpu[0].GLName="AMD Radeon HD 8400"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="13.352.1004.1007"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon HD 8400"
glgpu[0].GLRendererID=38960
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atium d64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm6 4.dll"
glgpu[0].GLDriverDate="20140422000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.30"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147 483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[1024]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 AMD-APP (1411.4)"
clgpu[0].CLDeviceVersion="1.2 AMD-APP (1411.4)"
clgpu[0].CLMemoryMB=765
clgpu[0].CLName="Kalindi"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="1411.4 (VM)"
clgpu[0].CUDASupported=0
clgpu[0].CLBandwidth=8.14963e+009
clgpu[0].CLCompute=71.0287
License Type: Subscription
Serial number: 90970954083047822703
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\curtis\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 697.4G, 632.0G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/09/07-21:07:38 79.558079 79.558079
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15:13:12 79.512424 79.512424
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23:42:09 79.557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23:42:09 79.557478 79.557478
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.2.2
Plugin.dll Adobe Photoshop CC 2014 15.2.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.2.0.54
PSArt.dll Adobe Photoshop CC 2014 15.2.2
PSViews.dll Adobe Photoshop CC 2014 15.2.2
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.2.2 (2014.2.2 x001 x003)
Accented Edges 15.2.2
Adaptive Wide Angle 15.2.2
Angled Strokes 15.2.2
Average 15.2.2 (2014.2.2 x001 x003)
Bas Relief 15.2.2
BMP 15.2.2
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 15.2.2
Charcoal 15.2.2
Chrome 15.2.2
Cineon 15.2.2 (2014.2.2 x001 x003)
Clouds 15.2.2 (2014.2.2 x001 x003)
Collada 15.2.2 (2014.2.2 x001 x003)
Color Halftone 15.2.2
Colored Pencil 15.2.2
CompuServe GIF 15.2.2
Conté Crayon 15.2.2
Craquelure 15.2.2
Crop and Straighten Photos 15.2.2 (2014.2.2 x001 x003)
Crop and Straighten Photos Filter 15.2.2
Crosshatch 15.2.2
Crystallize 15.2.2
Cutout 15.2.2
Dark Strokes 15.2.2
De-Interlace 15.2.2
Dicom 15.2.2
Difference Clouds 15.2.2 (2014.2.2 x001 x003)
Diffuse Glow 15.2.2
Displace 15.2.2
Dry Brush 15.2.2
Eazel Acquire 15.2.2 (2014.2.2 x001 x003)
Embed Watermark 4.0
Entropy 15.2.2 (2014.2.2 x001 x003)
Export Color Lookup Tables NO VERSION
Extrude 15.2.2
FastCore Routines 15.2.2 (2014.2.2 x001 x003)
Fibers 15.2.2
Film Grain 15.2.2
Filter Gallery 15.2.2
Flash 3D 15.2.2 (2014.2.2 x001 x003)
Fresco 15.2.2
Glass 15.2.2
Glowing Edges 15.2.2
Google Earth 4 15.2.2 (2014.2.2 x001 x003)
Grain 15.2.2
Graphic Pen 15.2.2
Halftone Pattern 15.2.2
HDRMergeUI 15.2.2
HSB/HSL 15.2.2
IFF Format 15.2.2
IGES 15.2.2 (2014.2.2 x001 x003)
Ink Outlines 15.2.2
JPEG 2000 15.2.2
Kurtosis 15.2.2 (2014.2.2 x001 x003)
Lens Blur 15.2.2
Lens Correction 15.2.2
Lens Flare 15.2.2
Liquify 15.2.2
Matlab Operation 15.2.2 (2014.2.2 x001 x003)
Maximum 15.2.2 (2014.2.2 x001 x003)
Mean 15.2.2 (2014.2.2 x001 x003)
Measurement Core 15.2.2 (2014.2.2 x001 x003)
Median 15.2.2 (2014.2.2 x001 x003)
Mezzotint 15.2.2
Minimum 15.2.2 (2014.2.2 x001 x003)
MMXCore Routines 15.2.2 (2014.2.2 x001 x003)
Mosaic Tiles 15.2.2
Multiprocessor Support 15.2.2 (2014.2.2 x001 x003)
Neon Glow 15.2.2
Note Paper 15.2.2
NTSC Colors 15.2.2 (2014.2.2 x001 x003)
Ocean Ripple 15.2.2
OpenEXR 15.2.2
Paint Daubs 15.2.2
Palette Knife 15.2.2
Patchwork 15.2.2
Paths to Illustrator 15.2.2
PCX 15.2.2 (2014.2.2 x001 x003)
Photocopy 15.2.2
Photoshop 3D Engine 15.2.2 (2014.2.2 x001 x003)
Photoshop Touch 14.0
Picture Package Filter 15.2.2 (2014.2.2 x001 x003)
Pinch 15.2.2
Pixar 15.2.2 (2014.2.2 x001 x003)
Plaster 15.2.2
Plastic Wrap 15.2.2
PLY 15.2.2 (2014.2.2 x001 x003)
PNG 15.2.2
Pointillize 15.2.2
Polar Coordinates 15.2.2
Portable Bit Map 15.2.2 (2014.2.2 x001 x003)
Poster Edges 15.2.2
PRC 15.2.2 (2014.2.2 x001 x003)
Radial Blur 15.2.2
Radiance 15.2.2 (2014.2.2 x001 x003)
Range 15.2.2 (2014.2.2 x001 x003)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.2.2
Ripple 15.2.2
Rough Pastels 15.2.2
Save for Web 15.2.2
ScriptingSupport 15.2.2
Shake Reduction 15.2.2
Shear 15.2.2
Skewness 15.2.2 (2014.2.2 x001 x003)
Smart Blur 15.2.2
Smudge Stick 15.2.2
Solarize 15.2.2 (2014.2.2 x001 x003)
Spatter 15.2.2
Spherize 15.2.2
Sponge 15.2.2
Sprayed Strokes 15.2.2
Stained Glass 15.2.2
Stamp 15.2.2
Standard Deviation 15.2.2 (2014.2.2 x001 x003)
STL 15.2.2 (2014.2.2 x001 x003)
Sumi-e 15.2.2
Summation 15.2.2 (2014.2.2 x001 x003)
Targa 15.2.2
Texturizer 15.2.2
Tiles 15.2.2
Torn Edges 15.2.2
Twirl 15.2.2
U3D 15.2.2 (2014.2.2 x001 x003)
Underpainting 15.2.2
Vanishing Point 15.2.2
Variance 15.2.2 (2014.2.2 x001 x003)
Virtual Reality Modeling Language | VRML 15.2.2 (2014.2.2 x001 x003)
Water Paper 15.2.2
Watercolor 15.2.2
Wave 15.2.2
Wavefront|OBJ 15.2.2 (2014.2.2 x001 x003)
WIA Support 15.2.2 (2014.2.2 x001 x003)
Wind 15.2.2
Wireless Bitmap 15.2.2 (2014.2.2 x001 x003)
ZigZag 15.2.2
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONE
Let me know if anyone else can figure this out.
The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000)
Similar Messages
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Photoshop CC 2014 crashing when I try to open or save
I am experiencing a crash in Windows 8.1 using the cc2014 Photoshop Update too. The crash occurs whenever I try to open or save. I have tried the solutions that worked for some with previous versions including:
removing the preference files
uninstalling and then re-installing
updating the graphics driver (currently Driver Version 9.18.13.3788 on my Nvidia GTX 460)
turning off Open GL altogether
I have not installed any 3rd party plug ins
CS6 is running fine on this same machine, and I am running CC2014 at work with no problems (on Window 7). I have 24GB of RAM and an i7. I've listed the sytem details below.
I'd really appreciate if anyone can get me over this hump. I have to get a lot of work done here at home most of the time and spend a lot of time in Photoshop, so you can imagine, not being able to save is a pretty huge deal.
Thanks for any assistance in advance.
Jeff
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 8.1 64-bit
Version: 6.3
System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3207 MHz
Built-in memory: 24567 MB
Free memory: 20481 MB
Memory available to Photoshop: 22126 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Touch Gestures: Disabled.
Windows 2x UI: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1600, right=2560
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="GeForce GTX 460/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.3788"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 460/PCIe/SSE2"
glgpu[0].GLRendererID=3618
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20140519000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=1024
clgpu[0].CLName="GeForce GTX 460"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="337.88"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.0.1"
clgpu[0].CLBandwidth=9.48174e+010
clgpu[0].CLCompute=264.61
License Type: Subscription
Serial number: 94070715703729923839
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\Jeff\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Z:\, 1.82T, 1.45T free
H:\, 2.00T, 201.6G free
E:\, 748.5G, 132.5G free
C:\, 476.6G, 199.9G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/04/14-23:42:44 79.554120 79.554120
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/04/23-10:46:55 79.554276 79.554276
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 2014/03/05-14:49:37 5.0.33 79.552883
AdobePDFL.dll PDFL 2014/03/04-00:39:42 79.510482 79.510482
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPFiles.dll Adobe XMP Files 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPScript.dll Adobe XMP Script 2014/01/13-19:44:00 79.155772 79.155772
adobe_caps.dll Adobe CAPS 8,0,0,7
AGM.dll AGM 2014/04/14-23:42:44 79.554120 79.554120
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30) 1.000000
ARE.dll ARE 2014/04/14-23:42:44 79.554120 79.554120
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/04/14-23:42:44 79.554120 79.554120
BIBUtils.dll BIBUtils 2014/04/14-23:42:44 79.554120 79.554120
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/04/14-23:42:44 79.554120 79.554120
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2014/03/12-08:53:44 79.252744 79.252744
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/03/25-23:41:34 79.553444 79.553444
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.0
Plugin.dll Adobe Photoshop CC 2014 15.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.0.0.74
PSArt.dll Adobe Photoshop CC 2014 15.0
PSViews.dll Adobe Photoshop CC 2014 15.0
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.0 (2014.0.0 x001)
Accented Edges 15.0
Adaptive Wide Angle 15.0
Angled Strokes 15.0
Average 15.0 (2014.0.0 x001)
Bas Relief 15.0
BMP 15.0
Camera Raw 8.5
Camera Raw Filter 8.5
Chalk & Charcoal 15.0
Charcoal 15.0
Chrome 15.0
Cineon 15.0 (2014.0.0 x001)
Clouds 15.0 (2014.0.0 x001)
Collada 15.0 (2014.0.0 x001)
Color Halftone 15.0
Colored Pencil 15.0
CompuServe GIF 15.0
Conté Crayon 15.0
Craquelure 15.0
Crop and Straighten Photos 15.0 (2014.0.0 x001)
Crop and Straighten Photos Filter 15.0
Crosshatch 15.0
Crystallize 15.0
Cutout 15.0
Dark Strokes 15.0
De-Interlace 15.0
Dicom 15.0
Difference Clouds 15.0 (2014.0.0 x001)
Diffuse Glow 15.0
Displace 15.0
Dry Brush 15.0
Eazel Acquire 15.0 (2014.0.0 x001)
Embed Watermark 4.0
Entropy 15.0 (2014.0.0 x001)
Export Color Lookup NO VERSION
Extrude 15.0
FastCore Routines 15.0 (2014.0.0 x001)
Fibers 15.0
Film Grain 15.0
Filter Gallery 15.0
Flash 3D 15.0 (2014.0.0 x001)
Fresco 15.0
Glass 15.0
Glowing Edges 15.0
Google Earth 4 15.0 (2014.0.0 x001)
Grain 15.0
Graphic Pen 15.0
Halftone Pattern 15.0
HDRMergeUI 15.0
IFF Format 15.0
Ink Outlines 15.0
JPEG 2000 15.0
Kurtosis 15.0 (2014.0.0 x001)
Lens Blur 15.0
Lens Correction 15.0
Lens Flare 15.0
Liquify 15.0
Matlab Operation 15.0 (2014.0.0 x001)
Maximum 15.0 (2014.0.0 x001)
Mean 15.0 (2014.0.0 x001)
Measurement Core 15.0 (2014.0.0 x001)
Median 15.0 (2014.0.0 x001)
Mezzotint 15.0
Minimum 15.0 (2014.0.0 x001)
MMXCore Routines 15.0 (2014.0.0 x001)
Mosaic Tiles 15.0
Multiprocessor Support 15.0 (2014.0.0 x001)
Neon Glow 15.0
Note Paper 15.0
NTSC Colors 15.0 (2014.0.0 x001)
Ocean Ripple 15.0
OpenEXR 15.0
Paint Daubs 15.0
Palette Knife 15.0
Patchwork 15.0
Paths to Illustrator 15.0
PCX 15.0 (2014.0.0 x001)
Photocopy 15.0
Photoshop 3D Engine 15.0 (2014.0.0 x001)
Photoshop Touch 14.0
Picture Package Filter 15.0 (2014.0.0 x001)
Pinch 15.0
Pixar 15.0 (2014.0.0 x001)
Plaster 15.0
Plastic Wrap 15.0
PNG 15.0
Pointillize 15.0
Polar Coordinates 15.0
Portable Bit Map 15.0 (2014.0.0 x001)
Poster Edges 15.0
Radial Blur 15.0
Radiance 15.0 (2014.0.0 x001)
Range 15.0 (2014.0.0 x001)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.0
Ripple 15.0
Rough Pastels 15.0
Save for Web 15.0
ScriptingSupport 15.0
Shake Reduction 15.0
Shear 15.0
Skewness 15.0 (2014.0.0 x001)
Smart Blur 15.0
Smudge Stick 15.0
Solarize 15.0 (2014.0.0 x001)
Spatter 15.0
Spherize 15.0
Sponge 15.0
Sprayed Strokes 15.0
Stained Glass 15.0
Stamp 15.0
Standard Deviation 15.0 (2014.0.0 x001)
STL 15.0 (2014.0.0 x001)
Sumi-e 15.0
Summation 15.0 (2014.0.0 x001)
Targa 15.0
Texturizer 15.0
Tiles 15.0
Torn Edges 15.0
Twirl 15.0
Underpainting 15.0
Vanishing Point 15.0
Variance 15.0 (2014.0.0 x001)
Water Paper 15.0
Watercolor 15.0
Wave 15.0
Wavefront|OBJ 15.0 (2014.0.0 x001)
WIA Support 15.0 (2014.0.0 x001)
Wind 15.0
Wireless Bitmap 15.0 (2014.0.0 x001)
ZigZag 15.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONEYou originally posted on a thread that really wasn't related to your problem, so I branched the discussion.
Check the Windows System Event Viewer to see the details of the crash, most importantly the name of the faulting module.
Most crashes on Open or Save are due to OS bugs (especially on MacOS) or bugs in third party extensions to the OS open and save dialogs. -
In Design crashes when I try to use the type tool
The problem arose when I deinstalled US version and installed the Middle Eastern version. I'm using it to do some translation texts. Can anyone help? Thanks very much!
Hi TrustDzyn
Please try to install the latest update for InDesign CC.
http://helpx.adobe.com/indesign/kb/indesign-cc-crashing-launch.html
Hope this helps.
Regards,
Sumit Singh -
i want to be able to use the app asap - all i need to do is extract some pages from a document. the thing just keeps quitting. i installed it last night, have uninstalled it and reinstalled, and still no joy. i have also installed the reader version on my mac laptop, and the same happens there. why release so unstable a program? but that i suppose is conjecture.
how can i make this program stable is the most relevant questions.
i am running Mac OS X 10.10.2 on an iMac (21.5-inch, Late 2009). I have 8gb ram. I have the CC license, all other adobe products work well on this machine. acrobat always has too...This latest crash occurred while Acrobat was attempting to OCR a page. This never caused crashes with the most recent, previous versions of Acrobat. What did you people do to mess things up ??
Process:
AdobeAcrobat [1671]
Path:
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
Identifier:
com.adobe.Acrobat.Pro
Version:
15.007.20033 (15.007.20033)
Code Type:
X86-64 (Native)
Parent Process: launchd [193]
Responsible:
AdobeAcrobat [1671]
User ID:
501
Date/Time:
2015-04-22 15:46:59.504 -0700
OS Version:
Mac OS X 10.9.5 (13F1077)
Report Version: 11
Anonymous UUID: F5F85303-155B-5670-645B-C1D90CAE2818
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Acrobat.framework
0x0000000108303c9f 0x10742b000 + 15568031
1 com.adobe.Acrobat.framework
0x0000000108373f6b 0x10742b000 + 16027499
2 com.adobe.Acrobat.framework
0x00000001083741e5 0x10742b000 + 16028133
3 com.adobe.Acrobat.framework
0x00000001082c5a31 0x10742b000 + 15313457
4 com.adobe.AcrobatPlugin.TouchUp 0x000000011c8a4cc9 0x11c6d0000 + 1920201
5 com.adobe.AcrobatPlugin.TouchUp 0x000000011c929f47 0x11c6d0000 + 2465607
6 com.adobe.AcrobatPlugin.TouchUp 0x000000011c6f94ea 0x11c6d0000 + 169194
7 com.adobe.Acrobat.framework
0x000000010746345a 0x10742b000 + 230490
8 com.adobe.Acrobat.framework
0x000000010812e3be 0x10742b000 + 13644734
9 com.adobe.Acrobat.framework
0x0000000108115290 0x10742b000 + 13542032
10 com.adobe.Acrobat.framework
0x0000000108512168 0x10742b000 + 17723752
11 com.adobe.Acrobat.framework
0x0000000108512462 0x10742b000 + 17724514
12 com.adobe.Acrobat.framework
0x00000001075aceab 0x10742b000 + 1580715
13 com.apple.Foundation
0x00007fff870c52d7 __NSFireDelayedPerform + 333
14 com.apple.CoreFoundation
0x00007fff8979a3e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
15 com.apple.CoreFoundation
0x00007fff89799f1f __CFRunLoopDoTimer + 1151
16 com.apple.CoreFoundation
0x00007fff8980b5aa __CFRunLoopDoTimers + 298
17 com.apple.CoreFoundation
0x00007fff897556a5 __CFRunLoopRun + 1525
18 com.apple.CoreFoundation
0x00007fff89754e75 CFRunLoopRunSpecific + 309
19 com.apple.HIToolbox
0x00007fff85cc6a0d RunCurrentEventLoopInMode + 226
20 com.apple.HIToolbox
0x00007fff85cc6685 ReceiveNextEventCommon + 173
21 com.apple.HIToolbox
0x00007fff85cc65bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
22 com.apple.AppKit
0x00007fff87c0c24e _DPSNextEvent + 1434
23 com.apple.AppKit
0x00007fff87c0b89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
24 com.apple.AppKit
0x00007fff87bff99c -[NSApplication run] + 553
25 com.adobe.Acrobat.framework
0x000000010743335b 0x10742b000 + 33627
26 com.adobe.Acrobat.framework
0x0000000107431c40 RunAcrobat + 236
27 com.adobe.Acrobat.Pro
0x0000000107422cb2 main + 86
28 com.adobe.Acrobat.Pro
0x0000000107422c54 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff894d7662 kevent64 + 10
1 libdispatch.dylib
0x00007fff90b82421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff90b82136 _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x60800003be60
0 libsystem_kernel.dylib
0x00007fff894d6a3a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff84d7adc0 nanosleep + 200
2 com.apple.Foundation
0x00007fff870f1c8d +[NSThread sleepForTimeInterval:] + 156
3 com.adobe.Acrobat.framework
0x000000010835747b 0x10742b000 + 15910011
4 com.apple.Foundation
0x00007fff87068ec1 -[__NSOperationInternal _start:] + 631
5 com.apple.Foundation
0x00007fff87068b6b __NSOQSchedule_f + 64
6 libdispatch.dylib
0x00007fff90b8028d _dispatch_client_callout + 8
7 libdispatch.dylib
0x00007fff90b847e3 _dispatch_async_redirect_invoke + 154
8 libdispatch.dylib
0x00007fff90b8028d _dispatch_client_callout + 8
9 libdispatch.dylib
0x00007fff90b82082 _dispatch_root_queue_drain + 326
10 libdispatch.dylib
0x00007fff90b83177 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib
0x00007fff896dfef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.AGM
0x0000000109d802e2 AGMMessageQueueImpl::Pull() + 68
3 com.adobe.AGM
0x0000000109d8021d AGMWorkQueueTask::operator()() + 73
4 com.adobe.AGM
0x000000010a1166c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.AGM
0x0000000109d802e2 AGMMessageQueueImpl::Pull() + 68
3 com.adobe.AGM
0x0000000109d8021d AGMWorkQueueTask::operator()() + 73
4 com.adobe.AGM
0x000000010a1166c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.AGM
0x0000000109d802e2 AGMMessageQueueImpl::Pull() + 68
3 com.adobe.AGM
0x0000000109d8021d AGMWorkQueueTask::operator()() + 73
4 com.adobe.AGM
0x000000010a1166c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x0000000108ba4189 0x10742b000 + 24613257
3 com.adobe.Acrobat.framework
0x0000000108ba3100 0x10742b000 + 24609024
4 com.adobe.Acrobat.framework
0x0000000108ba1257 0x10742b000 + 24601175
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib
0x00007fff894d2a56 semaphore_wait_trap + 10
1 com.adobe.Acrobat.framework
0x0000000108b029f5 0x10742b000 + 23951861
2 com.adobe.Acrobat.framework
0x0000000108b037b8 0x10742b000 + 23955384
3 com.adobe.Acrobat.framework
0x0000000108b03aa5 0x10742b000 + 23956133
4 com.adobe.Acrobat.framework
0x0000000108b03552 0x10742b000 + 23954770
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x0000000108ba4189 0x10742b000 + 24613257
3 com.adobe.Acrobat.framework
0x0000000108ba3100 0x10742b000 + 24609024
4 com.adobe.Acrobat.framework
0x0000000108ba1257 0x10742b000 + 24601175
5 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
6 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
7 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib
0x00007fff894d2a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff894d1d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff89755f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff89755539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff89754e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x00007fff87dac05e _NSEventThread + 144
6 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib
0x00007fff894d6716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff896e0c3b _pthread_cond_wait + 727
2 com.adobe.Acrobat.framework
0x000000010789902f 0x10742b000 + 4644911
3 com.adobe.Acrobat.framework
0x0000000107889db1 0x10742b000 + 4582833
4 com.adobe.Acrobat.framework
0x00000001083e08bf 0x10742b000 + 16472255
5 com.adobe.Acrobat.framework
0x0000000107885753 0x10742b000 + 4564819
6 com.adobe.Acrobat.framework
0x0000000107893804 0x10742b000 + 4622340
7 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib
0x00007fff894d764a kevent + 10
1 com.adobe.Acrobat.framework
0x0000000108badaab 0x10742b000 + 24652459
2 com.adobe.Acrobat.framework
0x0000000108afd2bd 0x10742b000 + 23929533
3 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
4 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
5 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib
0x00007fff894d2a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff894d1d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff89755f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff89755539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff89754e75 CFRunLoopRunSpecific + 309
5 com.adobe.AcrobatPlugin.EFS
0x000000010fd7541b 0x10fd5b000 + 107547
6 com.apple.Foundation
0x00007fff870c7d8b __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 28:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff894d2a1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff894d1d18 mach_msg + 64
2 com.apple.CoreFoundation
0x00007fff89755f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x00007fff89755539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x00007fff89754e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation
0x00007fff870c7f87 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation
0x00007fff870c7d8b __NSThread__main__ + 1318
7 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
8 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
9 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 29:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff894d69aa __select + 10
1 com.apple.CoreFoundation
0x00007fff897a1a03 __CFSocketManager + 867
2 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
3 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
4 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib
0x00007fff894d79f2 read + 10
1 com.adobe.Acrobat.framework
0x0000000107888133 0x10742b000 + 4575539
2 com.adobe.Acrobat.framework
0x0000000107886604 0x10742b000 + 4568580
3 com.adobe.Acrobat.framework
0x00000001078901ac 0x10742b000 + 4608428
4 com.adobe.Acrobat.framework
0x0000000107885753 0x10742b000 + 4564819
5 com.adobe.Acrobat.framework
0x0000000107893804 0x10742b000 + 4622340
6 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib
0x00007fff894d69aa __select + 10
1 com.adobe.AcrobatPlugin.Comments 0x00000001125de008 0x11227e000 + 3538952
2 com.adobe.AcrobatPlugin.Comments 0x00000001125de425 0x11227e000 + 3540005
3 com.adobe.AcrobatPlugin.Comments 0x00000001125de75b 0x11227e000 + 3540827
4 com.adobe.AcrobatPlugin.Comments 0x000000011256ef13 0x11227e000 + 3084051
5 com.adobe.AcrobatPlugin.Comments 0x000000011276bc0f 0x11227e000 + 5168143
6 libsystem_pthread.dylib
0x00007fff896de899 _pthread_body + 138
7 libsystem_pthread.dylib
0x00007fff896de72a _pthread_start + 137
8 libsystem_pthread.dylib
0x00007fff896e2fc9 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 34:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 35:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 36:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 37:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 38:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 39:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 40:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 41:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 42:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 43:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 44:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 45:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 46:
0 libsystem_kernel.dylib
0x00007fff894d6e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff896dff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff896e2fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x454e4f422d49532f rbx: 0x0000618000248310 rcx: 0x0000000000000000 rdx: 0x0000000109b7dfe0
rdi: 0x00007fe9ea6602f0 rsi: 0x0000000000000000 rbp: 0x00007fff587dbbb0 rsp: 0x00007fff587dbb90
r8: 0x0000000000000040 r9: 0x00007fff587dbb00 r10: 0x0000050300000000 r11: 0x0000000000000000
r12: 0x00007fff74331420 r13: 0x0000000109b7ad58 r14: 0x00006000002544c0 r15: 0x00007fff74331420
rip: 0x0000000108303c9f rfl: 0x0000000000010246 cr2: 0x0000000108373ff4
Logical CPU:
0
Error Code:
0x00000000
Trap Number:
13
Binary Images:
0x107421000 -
0x107423fff +com.adobe.Acrobat.Pro (15.007.20033 - 15.007.20033) <FD883658-7F81-3781-BF5A-E7160ECDEA5E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
0x10742b000 -
0x1098d5ff7 +com.adobe.Acrobat.framework (15.007.20033 - 15.007.20033) <22778E59-6EA4-3260-96A9-1641284117D2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x109c0e000 -
0x109d5bff7 +com.adobe.ACE (AdobeACE 2.20.02.34252 - 2.20.02.34252) <DF2FA57B-FF8B-3AB3-8202-A48B685F3AF9> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x109d73000 -
0x10a36ffff +com.adobe.AGM (AdobeAGM 4.30.57.1 - 4.30.57.1) <717F95AB-749A-3578-9109-42CC1DC7DF89> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10a858000 -
0x10a877fff +com.adobe.BIB (AdobeBIB 1.2.03.34252 - 1.2.03.34252) <AC4C9DD4-7FFA-3ABC-AF3D-5BB1201EC482> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10a87f000 -
0x10aba4ff7 +com.adobe.CoolType (AdobeCoolType 5.14.04.34252 - 5.14.04.34252) <6E348DF6-055E-3008-8B75-3D9A6EB0C16E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10ac65000 -
0x10ac66ff0 ATSHI.dylib (363.5) <4FB22D13-D340-3F94-B0DD-F40899399E61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x10ac72000 -
0x10ac72ffb +cl_kernels (???) <B41E7EFD-29FD-4CBA-829C-CDE716EF03A9> cl_kernels
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Photoshop CC 2014 crash when opening or creating new files when running with Cintiq 13HD.
I have a problem where Photoshop CC 2014 crashes when trying to open or create a new file while the Photoshop window is being displayed on my Cintiq 13HD.
When Photoshop is being displayed on my main monitor it doesn't crash.
I'm running Windows 7 (64 bit) and have updated my graphics and wacom drivers to their latest versions and Photoshop is completely up to date. (I'm running the 30-day free trial)
Here's the event log of the crash:
Faulting application name: Photoshop.exe, version: 15.2.1.257, time stamp: 0x543dbc5e
Faulting module name: atig6txx.dll, version: 8.14.1.6398, time stamp: 0x54176130
Exception code: 0xc0000005
Fault offset: 0x00000000000122b7
Faulting process id: 0x23dc
Faulting application start time: 0x01d0030b1092334e
Faulting application path: D:\Program Files (x86)\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\Windows\system32\atig6txx.dll
Report Id: 61680f48-6efe-11e4-aeeb-bc5ff45851eaAs you can already see, your ATI/AMD video card drriver is crashing.
Update the driver from AMD's website to pick up all the bug fixes you are missing. -
Photoshop crashes when I try to use photomail
photoshop crashes when I try to use photomail
Please follow steps as mentioned on blog: http://tinyurl.com/cy9beny
~Andromeda -
Photoshop CS6 keeps crashing when I try and change brush colour
Hi, my Photoshop CS6 keeps crashing when I try and change brush colour. I use layer masks a lot and consequently need to switch between black and white brushes. CS6 crashes a lot and gets closed by Windows 7 when I either click in the icon to swap brush colour or press the X keyboard shortcut. It's driving me crazy. I run Windows 7 on a high spec Dell PC. The problem has only started a couple of months ago, had CS6 since it came out. Can I advise me please? Thanks.
Please read these and proceed accordingly (restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be of special interest):
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
http://forums.adobe.com/docs/DOC-2325 -
Photoshop CS5 keeps crashing when I try to upload file
Photoshop CS5 keeps crashing when I try to upload file. Any suggestions?
I'm new to Photoshop and trying to figure it out. It does not do this in Illustrator.
I have Mac Book Pro OS X
Thanks!Chris Cox wrote:
update your video card driver from the GPU maker's web site (not MS).
Possibly not as pertinent with a MacBook than with a Windows system... Drivers normally come through Apple for Macs.
Likely Chris missed that you mentioned you're running OSX, Stephen, and this is the Windows-specific forum. You might want to ask on the Macintosh-specific forum... http://forums.adobe.com/community/photoshop/photoshop_macintosh
-Noel -
My CC crashes when I try to open any application
My CC crashes when I try to open any application - this has been happening for about a week. I installed CC over two months ago and now I cannot use any of the creative suite applications. I don't want to uninstall becuase I am afraid I won't know how to reinstall. what do you suggest. help!
There is no error message. Every application simply crashes and a dialog box to send a report comes up. when I click for details the first of about 100 lines of text/code under "problem details and system configuration" are:
Process:
PDApp [1553]
Path:
/Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDApp
Identifier:
com.adobe.PDApp
Version:
7.0.0.427 (7.0.0.427)
Code Type:
X86 (Native)
Parent Process: ??? [1]
User ID:
501
as I scroll down I see this:
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSXMLDocument initWithXMLString:options:error:]: nil argument'"
how would I go about opening anything in a new user account? I purchased CC under my email and password that i have been using with apple for years. I don't have another email to use, and I don't want to change my subscription. Is that what you are suggesting? -
InDesign CC keeps crashing when I try to place any PDF's
InDesign CC keeps crashing when I try to place any PDF's - I'm running it on windows 7.0
I've tried several different PDFs all with the same result
Any ideas?This sounds like it might have been a problem with the selected import options (for example, setting a crop option for a crop box that isn't actually defined in the PDF). These options are "sticky" until changed, so when you have a problem like this it's a good idea to try again and show the import options.
-
I use photoshop CS3. Shortly, when I try to use one of the tools, they react only with the eraser. So I cannot use the other tools. I tried to reset in general preferences all warnings. Then I can use the tools again, but with the next picture I get stuck with the eraser again. What can I do? Joost van Santen
Have you tried resetting all tools?
-
i have a Macbook Pro {retina}. I have a Maxtor One touch (Firewire that I have used with a Thunderbolt adapter and it has always worked well, uintil I upgraded to Mavericks. Now it crashes when I try to use it. What gives?
I suggets you contact the manufacturer. They may have a software update or a workaround.
Barry -
Dire grove game crashes when I try to use inventory items
Dire grove game crashes when I try to use inventory items in closeup views. I have reloaded game,did a restart of ipad nothing has worked.
Any help would be great
Jtw560I get the add-on manager start to load up but then it crashes after a few seconds, if I try to click extentions or something else it still has the same effect of the browser crashing! Please help
-
Since upgrading to mavericks my applications crash when i try to use the print dialogue
since upgrading to mavericks my applications crash when i try to use the print dialogue
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
New computer win 8.1 pro, installed my creative Suite 4 Design premium but it shuts down when I try to use any of the programs and gives me an error code 147:20. How can I fix this? Is this a conflict with win 8.1 pro?
You need to adjust your security stuff/ permissions and possibly use compatibility modes. It means that your licensing service is being blocked/ shut down.
Mylenium
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