Photoshop CC 2014 won't open any files, not even create new ones

I have a freshly installed version of Photoshop CC 2014 and it just won't open any single file no matter what I do.  I also have Illustrator CC 2014 installed for the past week, and it is behaving fine, and even opening up the files that Photoshop won't open (jpg, psd, png, etc.).
I've tried uninstalling completely, and reinstalling it, and it still won't open any files.  Basically, nothing happens after I click the "Open" button from the Open File dialog window.
I've also try resetting my user preferences using this video tutorial, and it also didn't resolve the problem: http://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
Has anyone else experienced this or can give information on how to resolve it?
Thanks!

Well, I finally got it to work through trial and error.  Here were the steps that I used to get it to work:
1) Make sure that you are not behind any firewall/VPN/etc, just a direct connection to the internet (if possible).  I use Adobe for my work laptop, and I was informed that this could potentially be an issue during installation processes.
2) Uninstall Photoshop via the Creative Cloud application interface.
3) Right-click on the Creative Cloud icon from the system tray and "Quit" (it was automatically started for me from a previous bootup)
4) Right-click on the Creative Cloud desktop icon and choose "Run As Administrator"
5) Re-install Photoshop
After performing the above steps, I can now open any png/jpg/gif/etc file, as well as start a new file.  I have no clue why it works or if my steps played any role in fixing it, but I thought it was worth sharing for others to try if they encounter a similar issue.  It could be either the firewall I was behind, or the permissions (I don't think Creative Cloud boots up running as administrator).  But I am in no position to say I know the exact resolution.  Hope this helps!

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