Photoshop CC activation issue: keeps asking for a serial number

I had the trial version down loaded and tested. I decided to by a license in CC, so I uninstallded the test version and downloaded the real version from Creative Cloud.
This real versions asks me i I want to buy the real version or to license the produkt! I choose to licence the produkt then I was asked for the serial number!
I do not have one, where do I find that serial number?
Best regards
GoranD

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium

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