Photoshop CC doesn't 'see' my scanner (Epson Perfection 3170 Photo). I'm on  Mac 10.8

There is no 'Twain Acquire' option in menus, nor is there a suitable pluggin showing up in that menu option that would allow me to 'communicate' with my scanner.

Adobe discontinued their old 32 bit Twain plugin for the 32 bit version of Photoshop CS6.
There is no free TWAIN software for 64-bit Photoshop. My recommendation is for the paid 3rd party software, Vuescan, that supports both 32 and 64 bit TWAIN operations in Photoshop for just about any scanner out there.  www.hamrick.com
You can use File > Import Images from Device and see if that meets your needs.
Gene

Similar Messages

  • I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro.  Why can't I see my scanner (Epson Perfection 3200 Photo) from the File Import menu?

    I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro.  Why can't I see my scanner (Epson Perfection 3200 Photo) from the File>Import menu?

    There was no driver update available (it said my driver was up to date), so I just deleted the scanner and restarted the computer.  when it came up, the scanner had already been added again.  With great anticipation I tried to import from Photoshop...but no luck (scanner was not visible).  I finally ended up calling Epson (had great difficulty in locating a number for support) and they finally told me there is no driver update for OS X 10.10 and I should as a work around use "Image Capture" application.  I tried it, and it works quite well.

  • Scanner EPSON Perfection 2450 photo ne fonctionne plus avec Mac OS X 10.6.8 depuis quelques jours. Pourquoi ?

    Scanner EPSON Perfection 2450 photo ne fonctionne plus avec Mac OS X 10.6.8 depuis quelques jours. Pourquoi ?
    Le scanner n'apparaît plus dans la liste des imprimantes, aucun des pilotes conseillés par Apple ne permet d'installer le scanner.
    Ce scanner fonctionne toujours sur mon mac portable qui n'est pas sous Mac OS X 10.6.8.
    Merci de m'aider

    Essayez ceci:
    Mettez le disque du système d'exploitation de l'ordinateur et redémarrez en maintenant enfoncée la touche C. Lorsque l'ordinateur démarre démarrer le processus d'installation. Ne vous inquiétez pas, vous ne allez pas à installer le système d'exploitation.
    Le premier écran demande une sélection de la langue. Sur l'écran après que vous verrez une barre de menu. Cliquez sur Utilitaires et sélectionnez Utilitaires de disque. Lorsque ce est ouvert, sélectionnez le disque dur sur la gauche, SOS, puis Réparer le disque.
    Lorsque la réparation de disque est terminée quittez Utilitaire de disque et redémarrez l'ordinateur.

  • Driver for Epson Perfection 3170 Photo

    I have an Epson Perfection 3170 Photo scanner.  It is a fine scanner that has served me well for many years through many different operating systems, Windows as well as Mac OS X.
    The scanner software is no longer supported by Epson for OS X Lion.  The only way I can now san is by using the drivers that are built into the OS.  I can access the scanner either through System Preferences/Print & Scan, or use Image Capture.
    Unfortunately, all the scans are of an extremely poor quality.  I can no longer scan fibrant colors or stong blacks, the entire scan is now murky and all colors as well as the blacks and greys are faded. 
    Does anybody have the same experience?  Is there a solution to this?
    Thanks in advance.

    After upgrading from Snow Leopard to Lion, I have the same problem now with my Perfection 3170. I have installed all of the available updates and new ICA scan update. Even tho' it installed a new Epson scan, it would not acknowledge my scanner. From an output point of view, VueScan is not much better but I object to having to pay for something that was free and working when I bought the scanner. However, there is a manual work around in Image Capture that will get you closer to the original scanned source. After the source has been overview scanned, alter the scan parameters. I change "IMAGE CORRECTION" from None to Manual. This brings up 4 individual measurements. All 4 markers or indicators should be in the centre position. Using the indicators like a ruler, make these changes: Brightness - 1.5 to the left of centre (-1.5), Tint: .5 left of centre (-.5), Temperature leave as is, and Saturation: .5 to the right of centre (+.5). Then Scan. The resultant scan is pretty close to OK. In photoshop, I reduce the Cyan and Magent by 10% and the Yellow by 5% and I find that my white is now white according to the info box (0C, 0M, 0Y, 0K). Until Epson can supply a lion compatible driver for this printer I will be using this workaround. Hope this helps you get decent scans again.

  • Can't update drivers for Epson Perfection 3170 Photo

    My 3rd-Party scanner software (Vuescan) says "no drivers available".  Epson's website says that the new drivers are ONLY available through Software Update.  Software Update says "no updates available".  Now I can't use the scanner ("Epson Scan" software won't run under 10.9).
    Epson could've simplified matters by simply letting us download the drivers directly from their website, but apparently no-go.  Has anyone found a way around this problem?

    Try using the Image Capture app in your Applications folder.
    Connect the scanner to your Mac whether Wi-Fi or USB.
    Launch Image Capture.
    Click the very small black box bottom left side of the Image Capture window.
    You'll see this pop up menu:   Connecting this (device) opens:
    You can select a default app to scan (Image Capture) and select a folder from the Imort To pop up menu on the right to save scanned files to.

  • Photoshop CS3 does not recognize the scanner Epson Perfection 1670

    I'm an new Mac-User on an iMac 24", 2,4 GHz with Leopard. So I will scan some photos, but the Epson Scanner will not be recognize under CS3. Somebody, who can help???
    Thanks so much!

    Jaclyn.
    That is as expected, if you are running a Mac-Intel machine.
    When you run CS on a Mac-Intel box, it runs in Rosetta, which emulates a PPC Mac (non-Intel box).
    But CS3 runs native in Universal Binary, so it needs Universal Binary drivers.
    You can get your scanner to run with CS3 if you set CS3 to run in Rosetta emulation software, but you will experience a substantial performance hit.
    The best solution is to scan outside of Photoshop.
    This has been covered to death here. Please do a forum search on
    Rosetta.

  • Scanner (Epson Perfection 1670) doesn't *see* document on flatbed

    My Epson 1670 just started exhibiting where it scans but doesn't see a document. I took it off the hub and connected directly but no difference. It doesn't appear to be the bulb as I can see light move along as it previews.
    All I get is an all white image.
    THis scanner has its own power cable. It just worked a few days ago. I'm not sure what I could of installed recently that would cause this.
    Any Ideas?
    Ed

    I just purchased a MacBookPro 17" and moved my Epson 1670 optimistically to the new laptop.
    I HAVE THE IDENTICAL PROBLEM (a blank/white document as the scanned image)! Epson has been less than useless (so far).
    On the Epson website the following (similar, but not exact problem) FAQ is answered. I cannot understand what they mean. Does anyone have any understanding or, better yet, a solution to this problem.
    Epson FAQ:
    Epson Perfection 1670 PHOTO
    Q:
    I just installed the Epson Scan software for Mac OS X 10.4.x, but it will not run. It just pops up in the Dock and then disappears. What should I do?
    A:
    If you're using a Power PC or Intel-based Mac with OS X 10.4.x, your hard drive may be partitioned for Mac OS Extended (Case-sensitive/Journaled) or Unix File System. These formats are not supported. You will need to use Mac OS Extended or Mac OS Extended (Journaled) when formatting the partition.

  • OS 10.4.4 + Photoshop Elements 2.0 + Epson Perfection 3200 Photo Scanner

    i have an epson perfection 3200 photo scanner which had worked fine importing into photoshop elements 2.0 when i had an imac g3, but i cannot get it to work on my new machine, a powerbook g4 using 10.4.4. epson said it should work (i downloaded the most recent driver) but adobe said that 10.4.4 does not support photoshop elements 2.0 or 3.0. i downloaded 3.0 (they have a month trial) and it acknowledged my scanner for a second but then repeated the error message.
    any thoughts?
    thanks.
    powerbook g4   Mac OS X (10.4.4)  

    i have an epson perfection 3200 photo scanner which had worked fine importing into photoshop elements 2.0 when i had an imac g3, but i cannot get it to work on my new machine, a powerbook g4 using 10.4.4. epson said it should work (i downloaded the most recent driver) but adobe said that 10.4.4 does not support photoshop elements 2.0 or 3.0. i downloaded 3.0 (they have a month trial) and it acknowledged my scanner for a second but then repeated the error message.
    Further to Barbara's suggestions, have you tried uninstalling your scanner and then disconnecting it physically from your PB. Then reinstall the scanner software and any updated drivers with the scanner still disconnected. Then reconnect the USB to the scanner and see whether you have better success. Epson scanners can be fussy (shy?) about being recognised, and I used these steps when I "lost" my Epson 3170 when moving to 10.3.x.
    Barbara is absolutely right about PS Elements 2 and 10.4.4 - I'm also using it regularly with no problems. Since you got it to work with your previous computer and OS, you can also get it to work with your new PB and 10.4.4 - it just may need a little coaxing...

  • Photoshop Elements 11 does not recognize Epson Perfection 4990 Photo Scanner from "File"/"Import"

    I just upgraded from Photoshop Elements 6 to Elements 11 on a brand new iMac running OS X 10.8.2, but Elements 11 will not recognize my Epson Perfection 4990 PHOTO Scanner as an option to import from when I click on "File" then "Import." Is there a Plug-In that may be missing for this to operate as it used to in Elements 6 running on an older G5 Non-Intel processor?  I don't have the new Elements 11 Disk to copy anything from, since I downloaded the program directly from Adobe.

    See this Tech doc:
    http://helpx.adobe.com/photoshop-elements/kb/twain-installed-photoshop-elements-11.html

  • PSE 12 for Mac doesn't see my scanner

    PSE12 for Mac refused to work with my scanner. In preferences I checked "Additional Plug-Ins Folder" and selected the Optional Plug-Ins Folder which contains the TWAIN.plugin. I restarted the PSE and the File> Import... command remains dimmed out. Tried resstarting the iMac and PSE still doesn't see the scanner. PSE 11 used to recognize the scanner right away. I hope this isn't a permanent change in PSE 12!
    Thanks for any help!
    OS X 10.8.5
    Canon 8800F Scanner
    TWAIN.plugin v12.0.4x001

    Hi Barbara - I reinstalled PSE 11 on my iMac and verified that it still works with the Canon 8800F scanner. I also installed PSE 12 on my Macbook Air, moved the Twain plug into the right spot, and found that it doesn't see the scanner either. Preview on the Macbook does see the scanner OK so it's not a connection problem there either.
    I noticed that the Twain plugins in PSE 11 and 12 are the same version but different sizes. The get info windows for the two versions of PSE on the iMac (Kahawalu) and the PSE 12 on the Airbook (Niumalu) are below. Would you be able to let me know the PSE 12 Twain file version and file size that is working with your Canon scanner? It might help narrow this thing down.
    Thanks again for your assistance!  William

  • Upgraded to CS5 running Yosemite (mac os 10.10), upgraded scanner Epson Perfection Photo 700, click on "import" and CS5 is not showing scanner dlick on "import" in photoshop

    upgraded to CS5 running Yosemite (mac os 10.10), upgraded scanner Epson Perfection Photo 700 software--when i click on "import" CS5 is not showing scanner--what do i have to do to get it to recognize scanner?

    Hi Gene,
    Persistence pays off: so initially, CS5 was not recognizing my Epson Perfection Photo V700. I reloaded the Epson software twice and using the mac menu for printers and scanners tried to get it to operate. no dice.  Finally, on the third try, I went to Finder to look under applications software, found the epson software and clicked on that, and finally got the Epson scan window to open. So now, even tho i can't open it from inside CS5, i can still get the image into CS5 easily by clicking on "open" and going to finder. (Still good to know about Vuescan tho.)
    Aloha,
    Temple

  • Elements 13 does not recognise Epson Perfection 4990 photo scanner

    I just installed Elements 13 (also have 11 and 12 installed).  I have installed 13 as a 64 bit (windows 8), but cannot get it to recognize my Epson perfection 4990 photo scanner (or Perfect Effects 4, for that matter).  Any ideas?  I copied the PlugIN files from 12 to 13, but so far no dice.

    See this Tech doc:
    http://helpx.adobe.com/photoshop-elements/kb/twain-installed-photoshop-elements-11.html

  • How to access my Epson Perfection 2400 Photo scanner?

    How can I access my Epson Perfection 2400 Photo scanner after upgrading from PS CS4 to CS6?
    There is no Photoshop File/Export/Epson scanner listed anymore. I downloaded a TWAIN plug-in and loaded it in the PS Plug-in folder, but that did not help.
    What should I be doing?
    Mac OSX 10.6.8.

    Moving this discussion to the Photoshop General Discussion forum.

  • OS X Mavericks, Epson Perfection V600 Photo scanner

    Installed OSX Mavericks on my 2010 iMac.  My Epson Perfection V600 Photo scanner was working fine but now is not.  Clicked for Software Updates and none found.  Any suggestions?  Epson website say to to the iMac Software Update function but all updates installed already.  

    Same thing happened to me. If software update shows no updates, then you're set. I think Apple did away with the need for third party software and the Epson scanner driver. Now you open any scanner ready software package and go to the "Import from Scanner" (or "Import From Device...") option. Works in Preview. Works in Photoshop CC.

  • My Epson Perfection V500 photo scanner stopped working when I upgraded to Yosemite. The only scanner available is my Epson All-in-One.

    I installed the new Yosemite operating system even though I was afraid something bad would happen. Well. it did. I can no longer scan photos using my photo scanner. I have updated all the drivers and it is still not working. I have an Epson Perfection V500 photo scanner, as well as an Epson WorkForce 845 all-in-one scanner, printer, copier. The 845 is on the network. The V500 is connected to my computer. For some reason, I keep getting the error that my V500 is not connected and when I try to add it, my mac does not find it. I know it is there. It was working before I upgraded. Help

    You may have already done so, but if not...
    Try a different USB cable.
    Reboot your computer
    Launch Disk Utility (in the Utilities folder) and Repair Disk Permission
    in the left pane, click once on the name of your hard disk
    in the right pane, click on the First Aid tab near the top
    under the blank window, click the button "Repair Disk Permissions."
    Afterward, click the "verify disk" button and it will check your hard disk.
    Now, try your scanner...

Maybe you are looking for

  • I am recovering from a hard drive crash and Windows 7 reinstall.

    I have reinstalled LR 4.3, photos still in same external drive location, LR catalog back to C:My Pictures file (from backup). How do I now add these photos and connect the LR4.3 with the LR catalog to preserve my edits to date on these photos? Thanks

  • Considering 24" imac but afraid of Freezing

    I am currently considering buying the 2.4ghz 24" imac. It seems like it would suite my needs as a good machine to use for Logic Studio 8. I am scared because i am seeing alot of threads of freeezing. The Question is... Is this a common problem on a m

  • Null pointer exception using case clauses

    SELECT CASE 'N' WHEN 'N' THEN 'N' ELSE 'Y' END AS TRAN_TYPE_CODE, CASE 'N' WHEN 'N' THEN 'N' ELSE 'Y' END AS Narration FROM DUAL Run the above query using ODP.NET 10.1 and you get consistently null pointer exception. I also found out that more than 1

  • Problem with substitution in workflow

    hi, we have a ESS-workflow for approving absence. User A has created an absence. User B is the boss of this person. BUT: the workflow has found 2 persons to approve the absence request from User A. User B AND User C. User C is in the subsitution list

  • Reading xml datafile when pdf-file is loading

    Hi I a use File, Form Properties, Defaults and select a datafile ei. c:\mydata\demo.xml If i try my form in PDF Preview my demo data will be insert into my pdf-form - if i then save my form and opens it in reader nothing happens why?