Photoshop CC shows a screen asking for serial number. How do I fix this?

We purshased a signature of Photoshop CC, and I already had the evaluation version. Now, when I try to open Photoshop and make login with my Adobe ID, appears a screen asking for serial number. I´m not finding the serial or any other solution to this. Please, it´s urgent! I have tons of work to do

Hi Ana,
Take a look at this document and see if it helps:
Creative Cloud applications ask for serial number
regards,
steve

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