Photoshop Crashes after GPU Upgrade
I just recently upgraded my GPU from an nVidia GTX 460 to an AMD Radeon R9 290, and since then I've been experiencing problems with Photoshop.
Just after I upgraded my GPU, I did a clean uninstall of my old drivers, installed my new drivers (which I also updated to the latest version [13.12] just today), and tried using Photoshop.
At first, I was prompted with an error dialog saying that Photoshop could not detect my graphics card, so it has disabled OpenGL support.
I ignored the error, and proceeded to editing an image, but after a few actions Photoshop crashed, prompting me with the 'Photoshop has stopped working' windows dialog.
After restarting Photoshop, I went to Edit -> Preferences -> Performance and checked the GPU Settings box, which was now grayed out.
When hovering over it, Photoshop displayed a notification saying that there is a problem with my Display Driver, and that I should re-install it.
I re-installed my graphics driver, tried several different versions too, re-installed Photoshop, did a clean uninstall (with the help of the Adobe Clean tool) and re-install, but none of these actions helped.
While I was in safe mode (for cleaning up my GPU drivers), I launched Photoshop and realized that even though it told me that there was an error with my drivers, it would work just fine, without crashing after executing a few actions.
I also checked the Help -> System Info dialog for possibly obtaining additional information about the error, but the only relevant thing I can see is 'The GPU Sniffer crashed on XX/XX/XXXX at XX:XX:XX'.
I find this weird, because when I manually run the sniffer, it simply exits after printing 'snifferStart="XXXX-XX-XX_XX:XX:XX"'.
The last thing I tried doing was renaming sniffer.exe to something different.
This resulted in Photoshop re-enabling the GPU Settings box (but obviously saying that there is no GPU detected), and getting rid of the weird crashes.
However, it also resulted in various other glitches, like the main view not updating, the layer previews not properly working, etc.
Finally, I should note that I tried using both Photoshop CS6 (which I initially had installed), and a trial version of Photoshop CC.
My system specs are the following:
OS: Windows 8.1 (64 bit)
RAM: 16GB DDR3
CPU: Intel i5 3570K
GPU: AMD Radeon R9 290
Secondary GPU (Onboard): Intel HD 4000 Series
Currently Installed Photoshop Version: Photoshop CC 14.1.2 (x64)
Any help would be greatly appreciated.
Thanks in advance!
I noticed the same problem if I had my two R9 290s in Crossfire mode. If I turn off Crossfire, I get no error.
HOWEVER, as I have just upgraded from 2 GTX580s, and I do a lot of professional digital painting, I noticed using my Wacom Intuos5 (I usew the Cintiq 24HD with GTX580 at work), there was heaps of lag in painting with a standard brush. If I just did a slow stroke, the 'paint' would be lagging behind the brush 5-10mm onscreen. I tried setting the 'Use Graphics Processor' down to Normal and Basic, and it got worse. I turned 'Use Graphics Processor' off completely and there is no real discernible lag, feels very natural as with the Nvidia cards. However, because this is turned off, I loose any GPU 'accelerated' advantages like animated zoom etc.
My setup:
Catalyst Software Suite: 13.12
Display Driver ver. 13.11
OpenGL(tm) Driver ver. 6.14.10.12618
Catalyst Control Center ver. 2013.1206.1603.28764
i7 2600K @ 4428Mhz | Asus p8z68 Deluxe | 8GB RAM | 2 x Gigabyte R9 290 | X-Fi Ti | 5TB | Silverstone Strider 1500W | SilverStone FT02B Fortress | Win7 64bit | ASUS VG236H 23" 3D LCD x 3 | Logitech G19 KB and G9 Mouse
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Lacey
Date/Time: 2007-06-04 17:31:46.356 -0500
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [91]
Version: 2.1 (752)
Build Version: 22
Project Name: MailViewer
Source Version: 7520000
PID: 351
Thread: 1
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xc6a3b3ac
Thread 0:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x932981b4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x93298020 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x9377dae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x9377d7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x93779cec -[NSApplication run] + 472
10 com.apple.AppKit 0x9386a87c NSApplicationMain + 452
11 com.apple.mail 0x000871d8 0x1000 + 549336
12 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1 Crashed:
0 ...entSemanticMappingFramework 0x97612a08 LSMMapCounter::LSMMapCounter[unified](LSMReadFileDesc*, LSMWordTable*, long) + 1088
1 ...entSemanticMappingFramework 0x97617184 LSMTrainingMap::LSMTrainingMap[unified](__LSMMap*, __CFURL const*, long) + 200
2 ...entSemanticMappingFramework 0x976167fc LSMMapLoadWithOptions + 212
3 com.apple.MessageFramework 0x9a35f8ac JunkMailGlobalMap + 148
4 com.apple.MessageFramework 0x9a3b860c MFJunkMailLevelForString + 48
5 com.apple.MessageFramework 0x9a31614c -[MessageCriterion _evaluateJunkMailCriterion:] + 968
6 com.apple.MessageFramework 0x9a313c0c -[MessageCriterion doesMessageSatisfyCriterion:] + 368
7 com.apple.MessageFramework 0x9a313888 -[MessageRule doesMessageSatisfyCriteria:] + 160
8 com.apple.MessageFramework 0x9a3135a0 +[MessageRouter putRulesThatWantsToHandleMessage:intoArray:colorRulesOnly:] + 444
9 com.apple.MessageFramework 0x9a31335c +[MessageRouter colorForMessage:highlightTextUsingColor:] + 96
10 com.apple.MessageFramework 0x9a2fe36c -[MessageStore(MessageFrameworkOnly) updateMessages:updateColor:updateNumberOfAttachments:] + 592
11 com.apple.MessageFramework 0x9a2f20b4 -[LibraryStore openSynchronouslyUpdatingMetadata:] + 448
12 libobjc.A.dylib 0x90a461f4 objc_msgSendv + 180
13 com.apple.Foundation 0x92bdcc94 -[NSInvocation invoke] + 944
14 com.apple.MessageFramework 0x9a2e8800 -[MonitoredInvocation invoke] + 144
15 com.apple.MessageFramework 0x9a2f1e80 -[InvocationQueue _drainQueue] + 416
16 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
17 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a2f1d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a2f1d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c086a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c097e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf0170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf00a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95726e30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 1 crashed with PPC Thread State 64:
srr0: 0x0000000097612a08 srr1: 0x000000000200d030 vrsave: 0x0000000000000000
cr: 0x24444224 xer: 0x0000000020000004 lr: 0x0000000097612990 ctr: 0x0000000090001748
r0: 0x00000000705bb0c0 r1: 0x00000000f0100e40 r2: 0x0000000005346000 r3: 0x00000000046a0520
r4: 0x00000000f0100eb0 r5: 0x00000000f0100ea0 r6: 0x0000000000000001 r7: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x00000000f0100ea0 r10: 0x0000000000001000 r11: 0x00000000a0006208
r12: 0x0000000090001748 r13: 0x0000000000000001 r14: 0x000000000464b390 r15: 0x000000000461ab70
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x00000000aa2d33e4 r19: 0x00000000f0100ec4
r20: 0x0000000004664694 r21: 0x00000000046a0520 r22: 0x00000000f0100f60 r23: 0x0000000000000000
r24: 0x00000000f0100e80 r25: 0x0000000004664690 r26: 0x00000000705bd4eb r27: 0x0000000000000000
r28: 0x00000000046646bc r29: 0x00000000c16f53ac r30: 0x00000000f0100e40 r31: 0x00000000976170c4
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0x94774000 - 0x94781fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947c7000 - 0x947e0fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94d8e000 - 0x94ebefff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94f50000 - 0x94f5ffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94f67000 - 0x94f94fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94f9b000 - 0x94fabfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94faf000 - 0x94fdefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94fee000 - 0x9500bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95724000 - 0x957b2fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9580e000 - 0x958a4fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x958e1000 - 0x95bedfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95d76000 - 0x95d9ffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95da7000 - 0x95e23fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95fcb000 - 0x95ffdfff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96f7e000 - 0x96f9dfff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9760e000 - 0x97633fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x980b7000 - 0x980c5fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x982d6000 - 0x983a7fff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x98424000 - 0x98424fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9859d000 - 0x985b5fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98972000 - 0x989b5fff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x989db000 - 0x98a02fff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98b2c000 - 0x98b6ffff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a2c2000 - 0x9a2cdfff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a2d8000 - 0x9a431fff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerBook6,5, BootROM 4.8.7f1, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 512 MB
Graphics: ATI Mobility Radeon 9200, ATY,RV280M9+, AGP, 32 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J7, 256 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITADVD-R UJ-825
Parallel ATA Device: FUJITSU MHT2080AT, 74.53 GB
iBook G4 Mac OS X (10.4.9)Hi laceydanielle.
It seems that the junk filter database has become corrupt. Try this:
1. Either shut down the Internet connection before opening Mail or take Mail offline immediately after opening it.
2. Reset the junk filter database (Preferences > Junk Mail > Reset).
3. Go online again. The problem should be fixed now. -
Cannot launch LR. Photoshop crashes after few seconds. How can i fix this? Thx for help
Hi members & mvp's
I face same problem, after creating Adobe ID and after installing Creative Cloud app, the installed Ps and Lr can't be launched... Lr at all, no action, but Ps works for a few seconds. I could achieve "system info" from help menu as follows:
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 1895 MHz
Built-in memory: 3990 MB
Free memory: 1477 MB
Memory available to Photoshop: 3303 MB
Memory used by Photoshop: 70 %
I guess my PC is powered enough, but I'm afraid other trial versions and registry rubbish are locking CC server communication. Do you know some tool to clean up previous installation of Adobe products?
Thanks in advance!
Jose -
Startdict crashes after last upgrade
Startdict crashes after last upgrade
$ stardict
XDXF data parsing plug-in loaded.
HTML data parsing plug-in loaded.
Dict.cn plug-in loaded.
Man plug-in loaded.
PowerWord data parsing plug-in loaded.
WordNet data parsing plug-in loaded.
Spelling plugin loaded.
Wiki data parsing plug-in loaded.
QQWry plug-in loaded.
WordNet dict rendering plug-in loaded.
bookname: slovnyk_en-pl, wordcount 15424
bookname: slovnyk_pl-en, wordcount 20087
bookname: StarDict dictionary, wordcount 9
[warning] Binding '<Ctrl><Alt>x' failed! Already assigned.
(Gdk) [critical] IA__gdk_window_set_cursor: assertion `GDK_IS_WINDOW (window)' failed
ERROR:compositelookup.cpp:34:void CompositeLookup::send_net_dict_request(const std::string&, const std::string&): assertion failed: (NetDictRequests.end() == std::find(NetDictRequests.begin(), NetDictRequests.end(), request))Maybe (because of occurrences of NetDictRequests) it is caused by internet modules which you don't have to need. I use just my local dictionaries and my ~/.stardict/stardict.cfg looks like:
[stardict-private]
version=1.0
[/apps/stardict/manage_dictionaries]
dict_order_list=/usr/share/stardict/dic/quick_italian-english.ifo/usr/share/stardict/dic/encz.ifo/usr/share/stardict/dic/czen.ifo/usr/share/stardict/dic/stardict-dict/stardict-dict.ifo
dict_config_xml=<dictgroup name="Default Group"><querydict><localdict enable="true" file="/usr/share/stardict/dic/quick_italian-english.ifo"/><localdict enable="true" file="/usr/share/stardict/dic/encz.ifo"/><localdict enable="true" file="/usr/share/stardict/dic/czen.ifo"/><localdict enable="true" file="/usr/share/stardict/dic/stardict-dict/stardict-dict.ifo"/></querydict><scandict><localdict enable="true" file="/usr/share/stardict/dic/quick_italian-english.ifo"/><localdict enable="true" file="/usr/share/stardict/dic/encz.ifo"/><localdict enable="true" file="/usr/share/stardict/dic/czen.ifo"/><localdict enable="true" file="/usr/share/stardict/dic/stardict-dict/stardict-dict.ifo"/></scandict></dictgroup>
dict_default_group=Default Group
[/apps/stardict/preferences/dictionary]
only_scan_while_modifier_key=true
use_scan_hotkey=false
enable_sound_event=false
[/apps/stardict/preferences/network]
enable_netdict=false
[/apps/stardict/preferences/main_window]
hide_on_startup=true
search_website_list=
window_width=680
window_height=359
hpaned_pos=114
(Well, there are some strange symbols after ".ifo"s on "dict_order_list=" line, they couldn't be pasted.)
Internet (mainly those Chinese) modules are really unusable for me, so the first thing I do when I install StarDict is I delete all occurrences of <virtualdict ... /> and <netdict ... /> in the configuration file. Maybe it will help you too if you keep just <localdict ... /> items.
There's other thing that bothers me now with StarDict - RealPeopleTTS works fine with the version 3.0.1-3 but hesitates to with the up-to-date version 3.0.2-2.
Last edited by nemamradfazole (2011-01-23 01:33:27) -
Flash Plug in is crashing after recent upgrade. I tried uninstalling, and reinstalling, still crashing. Firefox and Plug-in are current. What else can I do?
What I suggest you do here is to use Adobe's uninstaller tool to uninstall Flash first of all: http://kb2.adobe.com/cps/141/tn_14157.html
Then reboot, go to http://get.adobe.com/flashplayer/ and reinstall it.
I notice too that you have an outdated version of Shockwave For Director. You can update that via http://get.adobe.com/shockwave/ -
Mail App keeps freezing and crashing after yosemite upgrade. Cant create new emails.
Mail App keeps freezing and crashing after yosemite upgrade. Cant create new emails. Is there a fix to these issues?
Hi,
When I read these Threads in Yosemite I am filtered to show only the one listing Messages (the App) as the App involved.
This form of tagging a Thread no longer shows up in the current software used to run the Discussions.
Did you use the Mail and the Messages tags ?
It is difficult as many Mail help items refer to emails and "messages".
With me posting to the thread it should raise it to near the top again and maybe someone who knows about Mail will post.
8:03 pm Tuesday; February 3, 2015
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Internet and applications using the Internet keep crashing after IOS5 upgrade on the iPod Touch 4th generation. Any suggestion on how to prevent the it?
Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
Ipad2 very slow and crashing after OS8 upgrade 8.1.1
ipad2 very slow and crashing after OS8 upgrade 8.1.1. I have tried to restore, using the iCloud backup (twice) and it works well for a short while then slows and crashes again. Genius bar help said older versions of OS8 never closed apps, so a restore should fix it, but it didn't, even with a repeat.
Hello joey:
Try resetting Safari
Trash the preference file and restart (com.apple.safari.plist).
Barry -
So yeah... Had an update for OS X Yosemite. The new "Photo" app was added instead of "iPhoto". Photoshop Element 13 was working fine before and now when I try to open to pull from either one of my photo files photoshop crashes. Apple said to contact Adobe. Not compatible and need an upgrade for compatibility. Anyone experiencing this? Frustrated....
Je suis désolé de ne pas savoir l'anglais, aussi je souhaite être compris dans ma langue Merci d'avance
Suite à la dégradation physique de mon logiciel ( Adobe Photoshop Element 11 ), j’ai
acheté le logiciel Element 13 ( AD002129565 ) pour me rendre compte que mon
système OS X 10;6;8 ne suffisait pas activer le téléchargement ( Akami 1,82 GB )
payer par carte banquaire du montant de 99,60 .
devant les complications diverses rencontrées nequierant une connaissance informatique
que je ne possède pas, j’aimerai savoir, s’il ne serait pas possible de procéder à un
échange et revenir sur Element 11 dont j’ai eu satisfaction pendant plus d’un an et qui
fonctionne très bien avec la configuration actuelle.
Esperant une réponse favorable de votre part, je vous prie d’accepter mes meilleures
salutaions.
[email protected]
FRANZIL Lucien
11 avenue André Cerisay
72300 SABLE SUR SARTHE
France -
How Can I Stop My Photoshop Crashing after every 2/3 actions?
Hi, ive recently got photoshop cs6 and after every 2/3 actions i get a message saying 'photoshop isnt working' or something like that then i get told to 'close program'
how can i stop this happening?
here is my system info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2394 MHz
Built-in memory: 3891 MB
Free memory: 1712 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 02/02/2014 at 18:54:30 (GetImageViewResourceSharingGLContext)
The GPU Sniffer crashed on 02/02/2014 at 18:55:58
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
No video card detected
Serial number: 92628701192123445467
Application folder: C:\Users\Matty\Desktop\Photoshop CS6\Adobe Photoshop CS6\AutoPlay\Docs\App\PhotoshopCS6\
Temporary file path: C:\Users\Matty\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.1G, 190.7G free
Required Plug-ins folder: C:\Users\Matty\Desktop\Photoshop CS6\Adobe Photoshop CS6\AutoPlay\Docs\App\PhotoshopCS6\Required\
Primary Plug-ins folder: C:\Users\Matty\Desktop\Photoshop CS6\Adobe Photoshop CS6\AutoPlay\Docs\App\PhotoshopCS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONEFirst, go install all the CS6 updates -- you're still on 13.0.0!
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Illustrator CS3 crashes after Yosemite upgrade
I have just upgraded to Yosemite on my 2010 Mac book pro. Everything seems to be running ok, slightly slower but ok, the main issue I have is that Adobe Illustrator CS3 has stopped working. The rest of the Adobe creative suite works fine - Photoshop, Indesign etc but not illustrator. When I first launched the app after the upgrade I was asked to install a Java upgrade which I did, I then re-launched Illustrator, and it tried to update, but a message came up stating - could not connect to internet...no internet connection, the initialising window opened and looked like it was going to work but it froze and I had to force quit. Now it doesn't get passed the initialising window and just doesn't open. I have cleaned the font cache and I have started my Mac in safe mode, illustrator works in this mode, but when I start up again as normal it still doesn't work there. I have tried to find the preference file in users so I can delete it but I can't find this file and not really sure if this is what I need to do to get it working anyway! I have reinstalled the Java update but this has not helped. Sadly I don't have the installation discs so am unable to uninstall and then re-install the Adobe Suite. If anyone can give me help I would be very grateful! Just now I am very frustrated and wish I had never upgraded! Thanks in advance, and thanks for taking the time to read my post.
Found a solution and posted it here: https://forums.adobe.com/thread/1610653?sr=stream
I also had problems with Adobe Illustrator CS3 and Yosemite. After the upgrade I installed Java for OS X 2014-001, as suggested by others. This seemed to work (sometimes) but when I opened Illustrator for the 2nd time it failed to open. Illustrator opened without crashing, but it did not show any menus, if I opened an .ai file the file did load and show on the screen, but I could not click on the window (unresponsive). Essentially this made Illustrator useless. I tried the following:
Re-installation
Install Java for OS X 2014-001
Cleaning font cache
Checking permissions
Installing other versions of Java (both JRE and JDK)
Nothing seemed to help. Until finally 15 minutes ago I found the solution by accident:
Open System Preferences > Java
Wait for the Java Control Panel to load
Open Adobe Illustrator (while keeping the Java Control Panel window open)
You can also make a launcher with AppleScript to automate the process:
tell application "System Preferences"
activate
set current pane to pane "Java"
end tell
tell application "System Events"
repeat until exists process "Java Control Panel"
delay 1
end repeat
quit
end tell
delay 2
tell application "Adobe Illustrator"
activate
end tell
tell application "System Preferences" to close every window
do shell script "killall java" -
Photoshop Crashing after OSX Software Update!
Help! I'm a graphic designer who uses Photoshop everyday, all day and Photoshop crashes whenever saving files. It started happening right after I updated to 10.4.6. Any help at all would be appreciated...
Debbie
G4 Mac OS X (10.4.6)Welcome to Apple Discussions!
There appears to be some issue with Appleshare clients and Photoshop. If you are using Appleshare (afp connectivity), save your files locally to the hard disk and then use the Finder to transfer your files over. If that is not the issue, you may need to reinstall Photoshop, or dump the Photoshop preference files.
Did you backup your data prior to installing the update? If not, even a backup now would help, as further troubleshooting may require risky procedures. -
IWork apps crashing after Mavericks upgrade
I upgraded to Mavericks without a hitch. After the upgrade I was prompted to update iWork via the Mac app store. Now I have the applications upgraded and installed but they simply won't open. They will open for a second and then immediately crash.
I've tried uninstalling them and re-installing. I also tried uninstalling them via programs like CleanMyMac to see if maybe some lingering files were left over that would cause the crash... but no dice.
Anyone else having this issue? If so, any ideas on how to resolve it? I'd like to be able to use the software I purchased and would like to fix this without wiping my whole computer and starting fresh.
Update: This happens on 2 different Macs I have, so it isn't specific to one machine.This has been really annoying me ever since I upgraded to Mavericks on my iMac and my partner's iMac (which is a little older than mine). iWork apps worked perfectly on my partner's iMac straight away, no problem. On MY iMac however, all the apps kept unexpectedly quitting. I tried every solution suggested here. I also rang Apple. My warranty ran out an age ago but they still offered to help me for free - and I should think so too!
I was talked through various processes (all of which I had already tried) and, of course, none of them worked. Incidentally, the Apple person didn't believe I have a shortcut to my (invisible) Library folder on my Desktop and in my Dock. My User Library folder, that is, not the System one. She told me "that is IMPOSSIBLE" and got rather huffy about it when I offered to send her a screenshot. I can assure everyone it IS possible... But that's another story...).
After numerous restarts etc. the disgruntled Apple person admitted defeat and told me to set up another user to work with Keynote, Pages and Numbers. I did, and they opened normally, but I was rather annoyed at having to change users to use iWork.
I was very disappointed each time subsequent updates did NOT fix the matter. However, this morning I thought I'd have one more go at trying to open Pages before going mad, and lo and behold it works! So do the other two apps. Is everyone else's working now? Did I miss an update that fixed things? I'd be very interested to know if it WAS an update or something I did because I did bin the .plist files last week again out of sheer desperation and only just rebooted... -
Contacts crashes after Yosemite upgrade.
After I upgraded to Yosemite, Contacts no longer opens, It worked just fine on Mavericks.
I tried to run Contacts again. Here's the whole report:
Process: Contacts [2072]
Path: /Applications/Apple and main Apps/Contacts.app/Contents/MacOS/Contacts
Identifier: com.apple.AddressBook
Version: ???
Build Info: AddressBook_executables-1365000000000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Contacts [2072]
User ID: 501
Date/Time: 2014-11-03 15:07:18.354 -0800
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: BB8983B6-7C43-D9A9-539B-5CE57B0A4947
Time Awake Since Boot: 1900 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: _OBJC_CLASS_$_SOFaceTimeHelper
Referenced from: /Applications/Apple and main Apps/Contacts.app/Contents/MacOS/Contacts
Expected in: /System/Library/PrivateFrameworks/MessagesKit.framework/Versions/A/MessagesKit
in /Applications/Apple and main Apps/Contacts.app/Contents/MacOS/Contacts
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0x7fff9988c000 - 0x7fff9989fff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff998a0000 - 0x7fff998a6ff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff998b0000 - 0x7fff998fcff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x7fff998fd000 - 0x7fff99937ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s -
Photoshop crashing after moving layers
I have photoshop cs4 and OS X 10.8.5. Everytime I move a layer to reorganize, photoshop crashes, anyone knows why?
Here is something else to try:
http://helpx.adobe.com/photoshop/kb/crash-dragging-layers-layers-panel.html
http://feedback.photoshop.com/photoshop_family/topics/cs4_crashes_when_dragging_layers_in_ os_x_lion#reply_6387574
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