Photoshop crashes when I try and save for web and devices. Making the image size smaller does not help.
I'm trying to make a lopping .gif from an animation that I made. It's 147 total frames. It's crashed about 6 times now every time I either try and Save for Web or even just save the document on my desktop so in case it crashes I can reopen PS and recover it. Making the image size smaller (original size is 1920 x 1080 with resolution 72) does not help, it still makes the *ding* error when I attempt to save. I made the image more than half of the original size and the Save for Web box actually came up that time, but when I tried clicking save it said there was an error and PS crashed without warning.
Look at the crash report for your Photoshop crashes see what they show
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Hi
I have an uploading problem to the server. The problem is when I try to upload a file it goes through the correct proceedure,
but does not change the remote file i.e.Index.htm, or three stages1.htm.
My Localroot folder is C:\Gods Plan Web\
The site map layout is C:\Gods Plan Web\Index.htm
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Should the local root folder mirror the remote site, i.e./public_html/
if this is so, what should I put into the
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The FTP is performing well other than changing the intended file.You should be uploading only the contents of your local root to the public_html folder (remote root).
The index.html you use as your site's home page needs to be in your site root. If you look at your Files window in DW, you should have something like the following...
Site - Whatever you named your site
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images
pages
page1.html
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If you have any folder between Site - and the index.html page, like...
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mywebsite
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public_html should NOT appear within your local files and if it existed there, would cause a redundancy if uploaded. You would need to type www.yourdomain.com/public_html to see the uploaded pages.
If you could post a screen shot of your expanded Files window while connected to the server (just connect and click the Expand button in Files, don't drill down into any of the directories), we may be able to see the issue. -
Trying to not save artboard when exporting or using save for web and devices
Hello,
I am using AI CS5 and I am trying to save a logo that is on an 8.5 x 11 artboard. When I try to export or 'save for web and devices', I am getting the entire artboard to be saved - not just the logo like I want. I have never had this issue in CS3, and just started using CS5 so I am not sure if there is a new feature that I need to be turning off to just save the logo instead of the entire 8.5x11 page.
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KristieThanks! It was under the object - slice. You've saved my sanity
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When PSE gets weird, the first thing to do is to delete the preferences. Go to the editor preferences>general, click this button and restart the editor:
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I've been using CS5 for about 5 days now and have just run into this problem.
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I've been experimenting. My artboard is 800x600 px. I have 2 layers. My artwork is 900x700 on both layers.
I Save For Web with Clip to Artboard checked.
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I save as png and check Export As CSS Layers and my 2 layers are 900x700. This ONLY seems to happen with the Export as CSS Layers checked.
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Hi,
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General information
The issue is I keep getting the pop up with:
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And this morning I was trying to create a pattern Design and could not even get the design on the color swatches as I have done before with macbook pro with 4GB -IT'S NOT FUN, because I am NOT doing it right. Do you care to help me out?
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//VfromBAre you including a color profile? What metadata are you including with it?
How many pixels (h x v)?
50 kb is not all that big. Does your image have a lot of detail in it? Content can affect final compressed size.
-Noel -
Having problem with CS4 and CS5 Photoshop crashes when I try to save.
Any ideas?
I'm using an iMac 2.33 Ghz with 2.5 Gb ram.
I've seen someone say to try trashing the Preferences but I can't seem to find that file.
This is driving me nuts please any help is appreciated.
ZubA crash report would be useful.
(especially since most of the crashes on save are in OS code)
See http://forums.adobe.com/thread/375776 for how to reset preferences.
And make sure you've installed all the updates to Photoshop. -
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Error when trying to "Save for Web and Devices"
Hello All,
I have a little issue with Photoshop CS3 on the XP Pro platform. I get the error when I try and "Save for Web and Devices". This is the actual error. "the exception unknown software exception" uhh... lol
I currently work for a school district. I'm the Tech/Network Admin for the entire district. We have a lab setup with some new PC's (As of last June) They all have 2 gig of ram Core 2 Duo 2.4 ( I think). Pretty good machines. We currently have an image built for them so essentially they are all the same builds. We recently just updated the image as of a month ago. In talking with the teacher who does the tech classes in this lab, he recently ran into this problem as of a week ago.
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And in fact all the PC's in our High School have this issue. And currently we have about 3 different models not including the one I listed above. Any advice is much appreciated. Cause I'm pretty stuck on this issue.
Thanks,
JesseSave for web and devices saves its own prefs to retain the last active settings. When it can't do that, it will fail. You may wish to grant write permissions to the Documents and Settings\App Data\Adobe\ Save for Web folder. The same applies to Device Central...
Mylenium -
Firefox crashes when i try to save or download
firefox crashes when i try to save or download and also if i try to go to option in tools
Hey divyakarelia,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read [[Troubleshooting extensions and themes]].
There is also a lot of useful stuff in the [[Firefox crashes]] Knowledge Base article. If you've recently upgraded, you might want to check out [https://support.mozilla.com/en-US/kb/latest-firefox-issues#w_firefox-crashes-when-i-start-it this article] as well.
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When I save a slice as a jpeg or gif it saves the text and but not the background image behind it. I haven't locked the background image and all the content is on the same layer in illustrator so why is it doing this and how can I stop it?
Thanks
JamesThanks for your reply. Yes, my Photoshop CS5 is updated to 12.1. I'm running OSX 10.5.8 and have tried viewing in Safari, Firefox, and Chrome with no improved success.
I have been reading these forums for about 3 hours trying to find the answer to this question but am still at a loss. I have found one article here:
http://stackoverflow.com/questions/7974006/overlapping-image-in-photoshop-splice-how-to-fl oat-with-css
which explains using an "absolute" value in CSS to lock images in place. I'm currently working in Dreamweaver to see if it's a common error in Photoshop when resizing browser but is easily fixed on the CSS side.
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After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file. HELP!!!
Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
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Hello,
Since I have a new laptop with Windows 8, I couldn't get Photoshop CS6 anymore, so I downloaded PS CC.
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