Photoshop crashing cs6 imac os 10.7
Hello
my adobe photoshop cs6 keeps crashing and closing. i have tried uninstalling and reinstalling it but still happens. this is the report. my other adboe software seems fine
Process: Adobe Photoshop CS6 [234]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.0 (20120315.r.428)
Code Type: X86-64 (Native)
Parent Process: launchd [126]
Date/Time: 2012-11-30 15:44:09.586 +0000
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 63041 sec
Crashes Since Last Report: 56
Per-App Interval Since Last Report: 382867 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: B7BA2FAD-6424-44D7-9DE7-948878A1C5EE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
objc[234]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop 0x0000000102558780 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 30418464
1 com.adobe.Photoshop 0x0000000102557dfc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 30416028
2 com.adobe.Photoshop 0x0000000102558137 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 30416855
3 com.adobe.Photoshop 0x00000001025574a0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 30413632
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8cf907e6 kevent + 10
1 libdispatch.dylib 0x00007fff92062786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff92061316 _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000010ccb70f3 main + 8403
3 MultiProcessor Support 0x000000010ccb71b0 main + 8592
4 MultiProcessor Support 0x000000010ccd3f50 main + 126768
5 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000010ccb70f3 main + 8403
3 MultiProcessor Support 0x000000010ccb71b0 main + 8592
4 MultiProcessor Support 0x000000010ccd3f50 main + 126768
5 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 MultiProcessor Support 0x000000010ccb70f3 main + 8403
3 MultiProcessor Support 0x000000010ccb71b0 main + 8592
4 MultiProcessor Support 0x000000010ccd3f50 main + 126768
5 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff91d1da5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff91cafea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff91cf4e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001051482c9 0x10510f000 + 234185
6 com.adobe.ACE 0x00000001051475da 0x10510f000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff91cf5ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff91d1da5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff91cafea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff91cf4e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001051482c9 0x10510f000 + 234185
6 com.adobe.ACE 0x00000001051475da 0x10510f000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff91cf5ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff91d1da5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff91cafea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff91cf4e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x00000001051482c9 0x10510f000 + 234185
6 com.adobe.ACE 0x00000001051475da 0x10510f000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff91cf5ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8cf8fe42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8f1e4dea nanosleep + 164
2 com.adobe.PSAutomate 0x000000012a2449cb ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate 0x000000012a22a7c9 ScObjects::BridgeTalkThread::run() + 169
4 com.adobe.PSAutomate 0x000000012a244d36 ScObjects::Thread::go(void*) + 166
5 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x00000001be29ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x00000001be048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x00000001be29ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x00000001be048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x00000001be29ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x00000001be048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x00000001be29ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x00000001be048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8cf8e67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cf8dd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff92be350c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff92bebc74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff92beb486 CFRunLoopRunSpecific + 230
5 com.apple.CoreMediaIO 0x00007fff90ca0fe9 CMIO::DAL::RunLoop::OwnThread(void*) + 159
6 com.apple.CoreMediaIO 0x00007fff90c9715a CAPThread::Entry(CAPThread*) + 98
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f2322a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x00000001be29abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001be2b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f2322a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x00000001be29abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001be42d233 APXGetHostAPI + 4164259
4 com.adobe.ape.engine 0x00000001be29acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001be29ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001be29ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8cf8fd7a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001299ce5ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x00000001299cd813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x00000001299ccbe0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x00000001299ccc66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x00000001299c830f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x00000001299c8616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x00000001299c8cd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x00000001299c8f41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x00000001299cb61d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x00000001299cb775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x00000001299cbfb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x00000001299cc0ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x00000001299bed6b Login + 480
14 ServiceManager-Launcher.dylib 0x00000001299c27ad Login + 15394
15 ServiceManager-Launcher.dylib 0x00000001299cc412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x00000001299ce253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
18 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8cf90192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f230594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f231b85 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8cf90192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f230594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f231b85 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 libtbb.dylib 0x00000001039ce010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 libtbb.dylib 0x00000001039ce010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 libtbb.dylib 0x00000001039ce010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8cf8fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8f232274 _pthread_cond_wait + 840
2 libtbb.dylib 0x00000001039ce010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8f22e8bf _pthread_start + 335
4 libsystem_c.dylib 0x00007fff8f231b75 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8cf90192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8f230594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8f231b85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000129c6c4d0 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000129c6c4d0 rsi: 0x0000000000000000 rbp: 0x00007fff5fbedcd0 rsp: 0x00007fff5fbedc80
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000129c6c4d0
r12: 0x0000000129c6c4d0 r13: 0x00000002839b34b0 r14: 0x00007fff5fbeddb8 r15: 0x0000000000000000
rip: 0x0000000102558780 rfl: 0x0000000000010246 cr2: 0xffffff81ed4c0000
Logical CPU: 0
Binary Images:
0x100000000 - 0x10333cfff +com.adobe.Photoshop (13.0.0 - 20120315.r.428) <6A87A703-3170-CA73-8C77-35C282C4E264> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
0x1039bf000 - 0x1039ebff7 +libtbb.dylib (??? - ???) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbb.dylib
0x103a02000 - 0x103a10ff3 +libtbbmalloc.dylib (??? - ???) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbbmalloc.dylib
0x103a24000 - 0x103a2bfff org.twain.dsm (1.9.5 - 1.9.5) <D3C111E6-AAE8-3267-B760-1529D0917170> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103a33000 - 0x103a4dff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103a56000 - 0x103a5cfff com.apple.agl (3.2.0 - AGL-3.2.0) <AB0B5D3F-BA2A-3366-830A-EF9258C18276> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103a63000 - 0x103c71fff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103cb2000 - 0x1040f8ff7 +com.adobe.MPS (AdobeMPS 5.8.0.19463 - 5.8.0.19463) <8A4BA3B2-6F6A-3958-ABDE-C3E8F21373B0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104174000 - 0x1044cdff7 +com.adobe.AGM (AdobeAGM 4.26.17.19243 - 4.26.17.19243) <E96C804B-158B-D4A2-9A64-482F9ADC29D0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104536000 - 0x104897fef +com.adobe.CoolType (AdobeCoolType 5.10.31.19243 - 5.10.31.19243) <8BFF14FB-AA14-1CBF-C2A3-715363B5A841> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1048e4000 - 0x10490cff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <9BDD08A8-2DD8-A570-7A7B-EDAA7097D61B> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104913000 - 0x10493ffff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8 SharedExpat
0x104962000 - 0x104aafff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x104b23000 - 0x104b92fef +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <924155A9-D00E-B862-C490-5099BA70B978> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x104bb9000 - 0x104c12fff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <BC353D4E-1AE2-3FB5-D3EE-81A09C0C4328> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x104cb2000 - 0x104d39ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <5FCA15B4-F721-09C3-B412-1F86D9D7DE9E> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x104d9e000 - 0x104db9ff7 +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <BB7B342A-8CBC-4B73-58A2-9B062F590EBC> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x104dd3000 - 0x105010fff +com.adobe.AIF (AdobeAIF 3.0.00 - 3.0.00) <6839CFB1-74EE-B205-7D82-ABC5428E0810> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x10510f000 - 0x105288fff +com.adobe.ACE (AdobeACE 2.19.18.19243 - 2.19.18.19243) <7F28B188-1D1B-20C9-BBB9-B74FCC12ECAD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x10529b000 - 0x1052bafff +com.adobe.BIB (AdobeBIB 1.2.02.19243 - 1.2.02.19243) <B7D7EE28-D604-2989-B099-62AEF4885C21> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1052c1000 - 0x1053a5fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
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0x7fff92310000 - 0x7fff9240aff7 com.app
Hi there! You’ve posted your question in a forum that is for beginners trying to learn the basics of Photoshop. I'm moving your question to the Photoshop General Discussion forum for specialized attention to your situation.
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Adobe Photoshop 13.0.5
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I have a single user license for Photoshop Extended CS6 and have never had problems with it until now. Yesterday I installed the Creative Cloud package and a trial version of Adobe Premiere Pro and since then I have had an issue with Photoshop CS6. I have uninstalled all Adobe Products on the machine and reinstalled PS Extended but still have the same issue. I have attached a video where you will see what happens. I open the program and after a couple of seconds it closes by itself with no warning or error message after. I did notice however that if I open a menu (in the video the help menu then System Info) the program will remain open until I close said window. I have tried uninstalling, system restore and the cleaning tool recommended by Adobe. I'm not sure what else to do at this point. Any help would be greatly appreciated, thanks.
System Info from PS:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 2
Logical processor count: 4
Processor speed: 3624 MHz
Built-in memory: 16365 MB
Free memory: 12981 MB
Memory available to Photoshop: 14741 MB
Memory used by Photoshop: 60 %
Image tile size: 132K
Image cache levels: 4
The GPU Sniffer crashed on 8/1/2013 at 8:07:22 PM
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 6800 Series
Display: 2
Display Bounds:= top: 0, left: 1920, bottom: 768, right: 3280
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: AMD Radeon HD 6800 Series
OpenCL Unavailable
Driver Version: 12.104.0.0
Driver Date: 20130328000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: AMD Radeon HD 6800 Series
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 92628040153058858343
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Matt\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.82T, 1.32T free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONE
Computer Info:
Video of issue:When trying to update the option is unavailable in the program itself
I uninstalled all Adobe products as that was recommended in another thread and reinstalled it from this location Download CS6 products
I download File 1 (of 2) and that is the PS CS6 download that accepts my serial number but then continues to close instantly.
After downloading File 2 (of 2), called Photoshop_13_LS16.exe, I attempt to open it and receive this error message:
I have managed to manually install update 13.0.1.3 as it was the latest version I could find on the site Adobe - Photoshop : For Windows
Even with that it still crashes instantly. -
How to install my present Photoshop version CS6 in my new Imac
very poor that there isnt help or customer care in DUTCH!
But how can i install my Photoshop version CS6 now on my old IMAC to a new to buy IMAC ???
Peter TamerusNo i have Photoshop CS6 already om my excisting IMAC.
I bought a new other IMAC and want my excisting PS program on that one too.
I have a disk with the programm on it ( official version) but that disk is in my other house in France .
Can i copy the excisting version from my old IMAC to my new IMAC?
Also i tried to call a helpdesk in the Netherlands ( i,m Dutch) but they dont have ppl speaking DUTCH!!
I got connected to an English speaking helpdesk than and they speak English so unclear and too fast for foreigners!!
Hope you can help
Peter -
Photoshop crashing before I can do anything CS6
I recently moved from CS3 to CS6 and now whenever I open a document and select the marquee tool or any other tool photoshop crashes straight away saying Adobe Photoshop CS6 has stopped working. This is Happening in both the 32 bit & 64 bit versions on my system.
This is my error report -
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.0.0
Application Timestamp: 4f61c045
Fault Module Name: atio6axx.dll
Fault Module Version: 6.14.10.11762
Fault Module Timestamp: 50135a41
Exception Code: c0000005
Exception Offset: 0000000000049d1b
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 265a
Additional Information 2: 265a80870892578defa43161e99d0232
Additional Information 3: a444
Additional Information 4: a4447c95f1dd065322df95c1009e9963
My specs are -
Windows 7 64 Bit
AMD II Phenom 6 Core 1055T
ASRock N68C-S UCC
4 Gig Ram
Radeon HD 6790 SapphireOh I have figured it out, CS6 Doesn't like the use of dual monitors across multiple graphics cards as I have an extra monitor on my intergrated card, I switched this off and away I went.
-
After recently updating CS6 photoshop crashes as soon as I open it
I can't get Photoshop CS6 to stop crashing. I ran the Application Manager and updated most of my CS6 applications. Now photoshop crashes every time I open it. Any ideas?
Moving this discussion to the Photoshop General Discussion forum.
-
Photoshop CS SDK Extension crashing Photoshop Windows CS6
Photoshop Windows CS6 is crashing when using our Photoshop CS SDK extension, but not Mac and not CS5 or CS5.5.
Anyone seen similar problems with Photoshop CS6 Windows?
- MarkAny more details?
Is there a specific point where it crashes?
Harbs -
カーソルバグ mac OS 10.10.1 (YOSEMITE) / iMac(27inch, Late 2013) / Photoshop CS5・CS6
mac OSのバージョンをYOSEMITEにアップグレードしてから
Photoshop CS5・CS6に共通して出始めた症状なのですが
解決法が見つからず困っています。
【 症状 】
コピースタンプなどのペイント系のツールを使用する際、
カーソルのポインタが「ブラシサイズの表示」と「矢印表示」を
チカチカと交互に繰り返して表示してしまい、非常に作業がしづらい状況に。
※チカチカしている状態の画像を掲載したいのですが、
カーソルを止めてしまうと収まってしまうため
スクリーンショットがとれませんでした。
【 症状発生まで 】
アプリケーション立ち上げ時は、症状が出ないのですが
他のアプリケーション（illustlator等）と併用した場合に
症状が出始め、環境設定のカーソルの設定を変更しても
症状が治まらなくなってしまいます。
また、アプリケーションを再起動しても症状が出てしまいます。
現状の解決方法は、macそのものを再起動するという方法しかなく
カーソルの表示バグが出るたびに再起動を行っている状況です。
解決方法ご存知の方がいらっしゃいましたら
教えていただけましたら幸いです。
よろしくお願いいたします。assause様
早速のご回答ありがとうございます。
OS側の問題でございますか・・・・・・
しばらく我慢して、アップデートによる解決を待ってみます。
ご回答ありがとうございます。
カーソルバグ mac OS 10.10.1 （YOSEMITE） ／ iMac（27inch, Late 2013） ／ Photoshop CS5・CS6 -
How Can I Stop My Photoshop Crashing after every 2/3 actions?
Hi, ive recently got photoshop cs6 and after every 2/3 actions i get a message saying 'photoshop isnt working' or something like that then i get told to 'close program'
how can i stop this happening?
here is my system info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2394 MHz
Built-in memory: 3891 MB
Free memory: 1712 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 02/02/2014 at 18:54:30 (GetImageViewResourceSharingGLContext)
The GPU Sniffer crashed on 02/02/2014 at 18:55:58
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
No video card detected
Serial number: 92628701192123445467
Application folder: C:\Users\Matty\Desktop\Photoshop CS6\Adobe Photoshop CS6\AutoPlay\Docs\App\PhotoshopCS6\
Temporary file path: C:\Users\Matty\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.1G, 190.7G free
Required Plug-ins folder: C:\Users\Matty\Desktop\Photoshop CS6\Adobe Photoshop CS6\AutoPlay\Docs\App\PhotoshopCS6\Required\
Primary Plug-ins folder: C:\Users\Matty\Desktop\Photoshop CS6\Adobe Photoshop CS6\AutoPlay\Docs\App\PhotoshopCS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONEFirst, go install all the CS6 updates -- you're still on 13.0.0!
-
Photoshop crashes within a few minutes
I just upgraded to CS6. I cant do anything in photoshop for more than a minute or so before it crashes. Both the 64 bit and 32 bit versions.
I have reinstalled twice and applied all of the available updates. Tried running them as administrator with the same result.
I also updated my display drivers to the latest version and I do not have any fonts installed other than what comes with windows.
This is a brand new computer Windows 7 64 bit
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 5022da52
Fault Module Name: atioglxx.dll
Fault Module Version: 6.14.10.11762
Fault Module Timestamp: 5008c66c
Exception Code: c0000005
Exception Offset: 0004373a
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
System Info:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2294 MHz
Built-in memory: 16310 MB
Free memory: 12876 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 06/12/2012 at 2:18:59 AM (GetImageViewResourceSharingGLContext)
The GPU Sniffer crashed on 06/12/2012 at 2:23:46 AM
Display: 3
Display Bounds:= top: 113, left: -1680, bottom: 1163, right: 0
Display: 2
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Display: 1
Display Bounds:= top: 106, left: 1920, bottom: 1156, right: 3600
No video card detected
Serial number: 90148757045866379226
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\Martin\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 930.7G, 760.5G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.2
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEMartin McNally123 wrote:
Here is the screen shot, It does not allow me to view Graphics Processor Settings.
There is no indication from Devlice Manager that the graphics cards are not working. I have 2:
AMD FireProf 2270
NVIDIA Quatro NVS 285
Thanks for your help.
Do you have the latest drivers install for both of your video cards. Are there displays on both. Is Photoshop being used on two different videos cards and if so does Adobe support that type of configuration. You may want to do a search about using two different video cards.
Found this on the Adobe site for CS4 & CS5 You may well need to remove one of your video cards.
7. If you are using more than one video adapter, remove the additional cards.
Multiple video adapters can cause problems when OpenGL and Photoshop use the GPU. It's best to connect two (or more) monitors into one video adapter. If you have to use more than one video adapter, make sure that they are the same make and model. Also make sure that they both support the same versions of OpenGL and Shader Model. Otherwise, crashes and other problems can occur in Photoshop.
Note: Using two video adapters does not enhance Photoshop's performance. -
Photoshop Crashes after GPU Upgrade
I just recently upgraded my GPU from an nVidia GTX 460 to an AMD Radeon R9 290, and since then I've been experiencing problems with Photoshop.
Just after I upgraded my GPU, I did a clean uninstall of my old drivers, installed my new drivers (which I also updated to the latest version [13.12] just today), and tried using Photoshop.
At first, I was prompted with an error dialog saying that Photoshop could not detect my graphics card, so it has disabled OpenGL support.
I ignored the error, and proceeded to editing an image, but after a few actions Photoshop crashed, prompting me with the 'Photoshop has stopped working' windows dialog.
After restarting Photoshop, I went to Edit -> Preferences -> Performance and checked the GPU Settings box, which was now grayed out.
When hovering over it, Photoshop displayed a notification saying that there is a problem with my Display Driver, and that I should re-install it.
I re-installed my graphics driver, tried several different versions too, re-installed Photoshop, did a clean uninstall (with the help of the Adobe Clean tool) and re-install, but none of these actions helped.
While I was in safe mode (for cleaning up my GPU drivers), I launched Photoshop and realized that even though it told me that there was an error with my drivers, it would work just fine, without crashing after executing a few actions.
I also checked the Help -> System Info dialog for possibly obtaining additional information about the error, but the only relevant thing I can see is 'The GPU Sniffer crashed on XX/XX/XXXX at XX:XX:XX'.
I find this weird, because when I manually run the sniffer, it simply exits after printing 'snifferStart="XXXX-XX-XX_XX:XX:XX"'.
The last thing I tried doing was renaming sniffer.exe to something different.
This resulted in Photoshop re-enabling the GPU Settings box (but obviously saying that there is no GPU detected), and getting rid of the weird crashes.
However, it also resulted in various other glitches, like the main view not updating, the layer previews not properly working, etc.
Finally, I should note that I tried using both Photoshop CS6 (which I initially had installed), and a trial version of Photoshop CC.
My system specs are the following:
OS: Windows 8.1 (64 bit)
RAM: 16GB DDR3
CPU: Intel i5 3570K
GPU: AMD Radeon R9 290
Secondary GPU (Onboard): Intel HD 4000 Series
Currently Installed Photoshop Version: Photoshop CC 14.1.2 (x64)
Any help would be greatly appreciated.
Thanks in advance!I noticed the same problem if I had my two R9 290s in Crossfire mode. If I turn off Crossfire, I get no error.
HOWEVER, as I have just upgraded from 2 GTX580s, and I do a lot of professional digital painting, I noticed using my Wacom Intuos5 (I usew the Cintiq 24HD with GTX580 at work), there was heaps of lag in painting with a standard brush. If I just did a slow stroke, the 'paint' would be lagging behind the brush 5-10mm onscreen. I tried setting the 'Use Graphics Processor' down to Normal and Basic, and it got worse. I turned 'Use Graphics Processor' off completely and there is no real discernible lag, feels very natural as with the Nvidia cards. However, because this is turned off, I loose any GPU 'accelerated' advantages like animated zoom etc.
My setup:
Catalyst Software Suite: 13.12
Display Driver ver. 13.11
OpenGL(tm) Driver ver. 6.14.10.12618
Catalyst Control Center ver. 2013.1206.1603.28764
i7 2600K @ 4428Mhz | Asus p8z68 Deluxe | 8GB RAM | 2 x Gigabyte R9 290 | X-Fi Ti | 5TB | Silverstone Strider 1500W | SilverStone FT02B Fortress | Win7 64bit | ASUS VG236H 23" 3D LCD x 3 | Logitech G19 KB and G9 Mouse -
Photoshop crash while transform
Hi there,
when i try to transform several layer or masked layer photoshop crashes. It's reproducable. Changing to administrator, updating drivers and photoshop, uninstall and reinstall adobe suite - nothing worked.
There seems to be an issue with the MSVCR100.dll - but i don't know what it is and.
Here the event view informtion:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-05-03T06:44:07.000000000Z
EventRecordID
16862
Channel
Application
Computer
XXXXXXXXXXXXXXX
Security
EventData
Photoshop.exe
13.0.1.0
5022da9d
MSVCR100.dll
10.0.40219.1
4d5f034a
40000015
00000000000761c9
650
01ce47c65847c2c4
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll
da00b70a-b3bc-11e2-a363-001999d4d8f5
Here the photoshop system informtion:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Betriebssystem: Windows 7 64-Bit
Version: 6.1 Service Pack 1
Systemarchitektur: Intel CPU-Familie:6, Modell:10, Stepping:9mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, Hyper-Threading
Physischer Prozessor: 4
Logischer Prozessor: 8
Prozessor-Taktfrequenz: 3492 MHz
Eingebauter Speicher: 16314 MB
Freier Speicher: 12819 MB
Für Photoshop verfügbarer Arbeitsspeicher: 14689 MB
Von Photoshop verwendeter Arbeitsspeicher: 59 %
Bildkachelgröße: 128 KB
Bildcache: 4
Photoshop hat sich am 17.08.2012 um 09:30:01 (GetImageViewResourceSharingGLContext)
aufgehängtMit OpenGL zeichnen: Aktiviert.
OpenGL-Zeichnungsmodus: Erweitert
OpenGL – normalen Modus zulassen: Wahr.
OpenGL – erweiterten Modus zulassen: Wahr.
OpenGL – alte GPUs zulassen: Nicht erkannt.
Grafikkarten-Hersteller: NVIDIA Corporation
Grafikkarten-Renderer: Quadro 4000/PCIe/SSE2
Anzeige: 2
Anzeigebegrenzungen:= oben: 0, links: 0, unten: 1080, rechts: 1920
Anzeige: 1
Anzeigebegrenzungen:= oben: 56, links: 1920, unten: 1080, rechts: 3200
Grafikkartennummer: 1
Grafikkarte: NVIDIA Quadro 4000
OpenCL Nicht verfügbar
Treiberversion: 9.18.13.1135
Treiberdatum: 20130227000000.000000-000
Grafikkartentreiber: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Grafikmodus: 1280 x 1024 x 4294967296 Farben
Grafikkartenbeschreibung: NVIDIA Quadro 4000
Grafikkartenspeicher: 2048 MB
Video-Rechteck Strukturgröße: 16384
Seriennummer: 92298158905386538084
Anwendungsordner: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Pfad für temporäre Dateien: C:\Users\cjoppien\AppData\Local\Temp\
Der virtuelle Speicher von Photoshop hat asynchronen E/A aktiviert
Arbeitsvolume(s):
Start, 104,4 GB, 19,3 GB frei
Ordner für erforderliche Zusatzmodule: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primärer Zusatzmodul-Ordner: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Zusätzlicher Zusatzmodul-Ordner: nicht eingerichtet
Installierte Komponenten
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Erforderliche Zusatzmodule:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Adaptive Weitwinkelkorrektur 13.0
ADM 3.11x01
Aquarell 13.0
Arithmetisches Mittel 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Basrelief 13.0
Bereich 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bildpaket-Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Blendenflecke 13.0
BMP 13.0
Buntglas-Mosaik 13.0
Buntstiftschraffur 13.0
Camera Raw 7.4
Chrom 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
CompuServe GIF 13.0
Conté-Stifte 13.0
De-Interlace 13.0
Diagonal verwischen 13.0
Dicom 13.0
Differenz-Wolken 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Distorsion 13.0
Dunkle Malstriche 13.0
Durchschnitt berechnen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Entropie 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Erfassungsbereich 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrudieren 13.0
Farbpapier-Collage 13.0
Farbraster 13.0
Fasern 13.0
FastCore-Routinen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Feuchtes Papier 13.0
Filtergalerie 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fluchtpunkt 13.0
Fotokopie 13.0
Fotos freistellen und gerade ausrichten (Filter) 13.0
Fotos freistellen und gerade ausrichten 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresko 13.0
Für Web speichern 13.0
Gekreuzte Malstriche 13.0
Gerissene Kanten 13.0
Glas 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grobe Malerei 13.0
Grobes Pastell 13.0
HDRMergeUI 13.0
IFF-Format 13.0
JPEG 2000 13.0
Kacheleffekt 13.0
Kacheln 13.0
Kanten betonen 13.0
Kohleumsetzung 13.0
Konturen mit Tinte nachzeichnen 13.0
Körnung & Aufhellung 13.0
Körnung 13.0
Kräuseln 13.0
Kreide & Kohle 13.0
Kreuzschraffur 13.0
Kristallisieren 13.0
Kunststofffolie 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Leuchtende Konturen 13.0
Malgrund 13.0
Malmesser 13.0
Matlab-Vorgang 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mehrprozessorunterstützung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mit Struktur versehen 13.0
Mit Wasserzeichen versehen 4.0
MMXCore-Routinen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neigung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neonschein 13.0
NTSC-Farben 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Objektivkorrektur 13.0
Objektivunschärfe 13.0
Ölfarbe 13.0
Ölfarbe getupft 13.0
OpenEXR 13.0
Ozeanwellen 13.0
Patchwork 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pfade -> Illustrator 13.0
Photoshop 3D-Modul 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
PNG 13.0
Polarkoordinaten 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Prägepapier 13.0
Punktieren 13.0
Punktierstich 13.0
Radialer Weichzeichner 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Rasterungseffekt 13.0
Risse 13.0
Schwamm 13.0
Schwingungen 13.0
Selektiver Weichzeichner 13.0
Solarisation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spritzer 13.0
Standardabweichung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Stempel 13.0
Strichumsetzung 13.0
Strudel 13.0
Stuck 13.0
Sumi-e 13.0
Summe 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Tontrennung & Kantenbetonung 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Unterstützung für Skripten 13.0.1
Varianz 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variationen 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Verbiegen 13.0
Verflüssigen 13.0
Versetzen 13.0
Verwackelte Striche 13.0
Wasserzeichen anzeigen 4.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Weiches Licht 13.0
Wellen 13.0
WIA-Unterstützung 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Windeffekt 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wölben 13.0
Wolken 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Optionale Zusatzmodule und Zusatzmodule von Drittanbietern:
Photoshop Touch 10.0
Nicht geladene Plug-Ins: KEINE
Blitz:
Mini Bridge
Kuler
Adobe Exchange
Installierte TWAIN-Geräte: OHNE
Thanks for your help!Update your graphics driver.
Mylenium -
Photoshop crashing on OS 10.9.5
Hi I have been stuck in a crashing loop with photoshop CS6. I down loaded the new OS, and it crashed shortly after. I was working on a photo, and I got a warning saying my startup disk was almost full, so I deleted over 100 images, and emptied the trash. I went back to working on my image, and photoshop crashed. When I
opened up CS6 again it gave me this warning: Every time I click Reopen it crashes. I have uninstalled, and reinstalled photoshop twice. The warning still appears.
Any help would be greatly appreciated.
MattAsk in the PS forum and provide exact system information. Most such issues can simply be attributed to hardware acceleration issues, in this case most likely overlay drawing issues with the crop preview. Turn that stuff off in the prefs and see if it makes a difference.
Mylenium -
Photoshop crashes when selecting File / Automate / Batch
Photoshop users still need a fix for Photoshop crashing whenever they select Batch.
I understand that Adobe staff has chosen to blame scanner drivers for the problem. And, I've read the discussions thru last year (very long and boring when all you want is a fix). But, I'm not settled on several things which do not add-up.
First, I'll review the symptoms for the sake of all interested readers. Photoshop users have reported Photoshop crashing whenever they select File / Automate / Batch from the menu for years. This problem got much worse (widespread) since the release of version 12.0.4. The problem apparently affects only those with Train compatible scanners and who installed Adobe's optional Twain plugin. I never read how anyone came to this conclusion, but scanner drivers are being blamed. The accepted work-around is to disable or remove Adobe's Twain plugin.
Second, I want to point out that Photoshop works normally when using the Twain plugin. I can scan images and they are imported directly into Photoshop without any problems. This was the case before the 12.0.4 update and is still the case now.
Third, I want to pose my most pressing question. What does selecting "Batch..." have to do with scanner drivers? In other words, what possibly could Photoshop be doing with scanner drivers when selecting "Batch..." that it does not do when actually does use the drivers?
Lastly, I'll point out that I am a software developer of over 30 years. So, I understand how it might somehow work out in the details that the source of the problem really is buggy scanner drivers. However, as a programmer with a lot of experience dealing with problems common in device driver API's, I know that good practice is to expect anything. If Photoshop begins a process that calls out to someone else's software API, it should cushion that call with proper exception error handling. All processes should execute with an "if all else fails" contention.>> What does selecting "Batch..." have to do with scanner drivers?
When running the actions for the Batch command, Photoshop updates it's menu/command state to check which commands are enabled or disabled based on the document state being changed by the actions. Part of that update is calling the scanner interface to see what is available or not, and at that point some drivers crash. Since the crash occurs in third party code executed within Photoshop's context - there was not much Photoshop could do to recover (there was exception handling, but it couldn't work across OS and DLL boundaries).
In Photoshop CS6, we spent quite a bit of time figuring out why they were crashing (apparently there was some assumption about the application GUI state), and how we could avoid them crashing in those circumstances - and now CS6 avoids the crashes in the Batch command even with the TWAIN plugin and drivers are loaded. -
Photoshop crash when opening larger files
Hi there,
A recently upgraded iMac now running Creative Cloud on Mountain Lion is having an issue where Photoshop crashes upon opening a large file, the log files show it as Photoshop is hanging when infact it has crashed. I have pasted one of the log files below.
As a note generally restarting the Mac after this has occured will allow the user to open the file.
Any assistance with this issue is much appreciated.
Date/Time: 2013-10-03 11:32:04 +1300
OS Version: 10.8.5 (Build 12F37)
Architecture: x86_64
Report Version: 11
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.1.2 (14.1.2.427)
Parent: launchd [148]
PID: 1853
Event: hang
Duration: 1.48s
Steps: 15 (100ms sampling interval)
Hardware model: iMac10,1
Active cpus: 2
Free pages: 29969 pages (+431)
Pageins: 394 pages
Pageouts: 0 pages
Process: Adobe Photoshop CC [1853]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Architecture: x86_64
Parent: launchd [148]
UID: 503
Task size: 52634 pages (+81)
Pageins: 377 pages
CPU Time: 0.767s
Thread 0x6aa48 DispatchQueue 1 priority <multiple> cpu time 0.762s
15 ??? (Adobe Photoshop CC + 10804) [0x100002a34]
15 ??? (Adobe Photoshop CC + 2967993) [0x1002d49b9]
15 ??? (Adobe Photoshop CC + 2967772) [0x1002d48dc]
15 ??? (Adobe Photoshop CC + 556898) [0x100087f62]
15 ??? (Adobe Photoshop CC + 23843020) [0x1016bd0cc]
15 ??? (Adobe Photoshop CC + 23838178) [0x1016bbde2]
15 -[NSApplication run] + 517 (AppKit) [0x7fff8b4ac1a3]
15 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff8b4b4df2]
15 _DPSNextEvent + 685 (AppKit) [0x7fff8b4b5533]
15 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff8a4dbae3]
15 ReceiveNextEventCommon + 166 (HIToolbox) [0x7fff8a4dbb94]
15 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff8a4dbeb4]
15 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff844bb0e2]
15 __CFRunLoopRun + 1529 (CoreFoundation) [0x7fff844bbad9]
15 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x7fff844d631d]
15 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x7fff844d6804]
15 __NSFireTimer + 96 (Foundation) [0x7fff85048463]
15 ??? (Adobe Photoshop CC + 23838420) [0x1016bbed4]
15 ??? (Adobe Photoshop CC + 554787) [0x100087723]
15 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
15 ??? (Adobe Photoshop CC + 620315) [0x10009771b]
15 ??? (Adobe Photoshop CC + 23836436) [0x1016bb714]
15 ??? (Adobe Photoshop CC + 554787) [0x100087723]
15 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
15 ??? (Adobe Photoshop CC + 582218) [0x10008e24a]
15 ??? (Adobe Photoshop CC + 528382) [0x100080ffe]
15 ??? (Adobe Photoshop CC + 531567) [0x100081c6f]
15 ??? (Adobe Photoshop CC + 651011) [0x10009ef03]
15 ??? (Adobe Photoshop CC + 16970549) [0x10102f335]
15 ??? (Adobe Photoshop CC + 653865) [0x10009fa29]
15 ??? (Adobe Photoshop CC + 6331860) [0x100609dd4]
15 ??? (Adobe Photoshop CC + 6757398) [0x100671c16]
15 ??? (Adobe Photoshop CC + 1693078) [0x10019d596]
15 ??? (Adobe Photoshop CC + 1726596) [0x1001a5884]
15 ??? (Adobe Photoshop CC + 1719489) [0x1001a3cc1]
15 ??? (Adobe Photoshop CC + 1728682) [0x1001a60aa]
15 ??? (Adobe Photoshop CC + 1625676) [0x10018ce4c]
15 PDPageGetVisibleBBox + 922 (AdobePDFL) [0x120e9fbec]
15 ??? (AdobePDFL + 1779121) [0x120eb25b1]
15 ??? (AdobePDFL + 1764463) [0x120eaec6f]
15 ??? (AdobePDFL + 1751140) [0x120eab864]
15 ??? (AdobePDFL + 545158) [0x120d85186]
15 ??? (AdobePDFL + 544095) [0x120d84d5f]
15 ??? (AdobePDFL + 661627) [0x120da187b]
15 ??? (AdobePDFL + 492813) [0x120d7850d]
15 ??? (AdobePDFL + 490211) [0x120d77ae3]
15 ??? (AdobePDFL + 465853) [0x120d71bbd]
15 ??? (AdobePDFL + 1378661) [0x120e50965]
15 ??? (AdobePDFL + 238058) [0x120d3a1ea]
15 ??? (AdobePDFL + 226557) [0x120d374fd]
15 ??? (AdobePDFL + 309142) [0x120d4b796]
15 ??? (AdobePDFL + 309280) [0x120d4b820]
15 ??? (AdobeCoolType + 353207) [0x104fbb3b7]
15 CTCleanup + 724119 (AdobeCoolType) [0x105074605]
15 CTCleanup + 388882 (AdobeCoolType) [0x105022880]
15 CTCleanup + 389039 (AdobeCoolType) [0x10502291d]
11 CTCleanup + 724408 (AdobeCoolType) [0x105074726]
11 ??? (AdobeCoolType + 73737) [0x104f77009]
11 CTCleanup + 325486 (AdobeCoolType) [0x1050130dc]
11 CTCleanup + 324222 (AdobeCoolType) [0x105012bec]
9 CTCleanup + 1026803 (AdobeCoolType) [0x1050be461]
9 CTCleanup + 1025680 (AdobeCoolType) [0x1050bdffe]
9 CTCleanup + 1005119 (AdobeCoolType) [0x1050b8fad]
9 CTCleanup + 1005217 (AdobeCoolType) [0x1050b900f]
9 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff83617b78]
9 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff893a6523]
9 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff893a68c5]
9 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff864736aa]
9 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8846fb13]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1741 (libFontParser.dylib) [0x7fff884707db]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff88477006]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff884770d3]
2 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff86b4ec05]
2 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff86b4ce31]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
*1 vm_fault + 3211 (mach_kernel) [0xffffff80002632bb]
*1 vm_fault_enter + 1641 (mach_kernel) [0xffffff8000262109]
*1 lck_mtx_lock_spin + 10 (mach_kernel) [0xffffff80002ad51a]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2407 (libFontParser.dylib) [0x7fff88470a75]
2 TTrueTypeFont::IsTrueTypeFont(TSFNTFont const&) + 20 (libFontParser.dylib) [0x7fff884729bc]
2 TSFNTFont::GetFormat() const + 79 (libFontParser.dylib) [0x7fff88472ac9]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*2 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*2 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*2 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*2 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3276 (libFontParser.dylib) [0x7fff88470dda]
1 TSFNTFont::GetFormat() const + 79 (libFontParser.dylib) [0x7fff88472ac9]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3436 (libFontParser.dylib) [0x7fff88470e7a]
1 TOpenTypeDataForkFont::TOpenTypeDataForkFont(TFileDataSurrogate const&) + 51 (libFontParser.dylib) [0x7fff884956b5]
1 TSFNTOpenTypeFont::TSFNTOpenTypeFont(TSFNTData const&) + 263 (libFontParser.dylib) [0x7fff8849585f]
1 TCFFParsingContext::ParseCFFdata(TType1CFFDescriptor const&) + 320 (libFontParser.dylib) [0x7fff88495ac6]
1 TCFFParsingContext::CommenceParse(bool, bool, int&, unsigned int&) + 2743 (libFontParser.dylib) [0x7fff88483d33]
1 SpecialGlyphIDToStringID(TCFFFontInfo const*, MDataReference&, unsigned short) + 559 (libFontParser.dylib) [0x7fff88495e32]
1 ReadBytesInc(MDataReference&, unsigned char) + 6 (libFontParser.dylib) [0x7fff8847f660]
1 <executing in user space>
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3299 (libFontParser.dylib) [0x7fff88470df1]
1 TSFNTOpenTypeCIDFont::IsCFFCIDFont(TSFNTData const&) + 35 (libFontParser.dylib) [0x7fff8847ec15]
1 TSFNTType1CFFDescriptor::TSFNTType1CFFDescriptor(TSFNTData const&, unsigned int) + 161 (libFontParser.dylib) [0x7fff8847ed03]
1 TType1CFFDescriptor::TType1CFFDescriptor(TDataReference, TStringRef const&) + 273 (libFontParser.dylib) [0x7fff8847ef15]
1 TType1CFFDescriptor::GetCFFFontSet() + 243 (libFontParser.dylib) [0x7fff8847f3eb]
1 TCFFFontSetInfo::GetArrayInfo(TCFFArrayInfo&, unsigned int) const + 202 (libFontParser.dylib) [0x7fff8847f626]
1 TCFFFontSetInfo::GetIndexedArrayOffset(MDataReference&, TCFFArrayInfo const&, unsigned int) const + 203 (libFontParser.dylib) [0x7fff8847f825]
1 ReadByteInc(MDataReference&) + 27 (libFontParser.dylib) [0x7fff8847f4eb]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2349 (libFontParser.dylib) [0x7fff88470a3b]
1 TFileDataSurrogate::TFileDataSurrogate(char const*, bool) + 133 (libFontParser.dylib) [0x7fff88472151]
1 TFileDataReference::TFileDataReference(char const*) + 63 (libFontParser.dylib) [0x7fff8847230b]
1 __open + 10 (libsystem_kernel.dylib) [0x7fff86654fee]
*1 hndl_unix_scall64 + 19 (mach_kernel) [0xffffff80002cf453]
*1 unix_syscall64 + 522 (mach_kernel) [0xffffff80005e97ba]
*1 open + 260 (mach_kernel) [0xffffff8000303394]
*1 ??? (mach_kernel + 1059785) [0xffffff8000302bc9]
*1 vn_open_auth + 2089 (mach_kernel) [0xffffff8000310409]
*1 VNOP_OPEN + 70 (mach_kernel) [0xffffff8000318e66]
*1 hfs_vnop_open + 232 (mach_kernel) [0xffffff800051a078]
*1 decmpfs_validate_compressed_file + 274 (mach_kernel) [0xffffff800032d952]
*1 vnode_validate_compressed_file_Type4 + 109 (AppleFSCompressionTypeZlib) [0xffffff7f822b2514]
*1 doValidateType4 + 139 (AppleFSCompressionTypeZlib) [0xffffff7f822b217a]
*1 _getxattr + 221 (AppleFSCompressionTypeZlib) [0xffffff7f822b1285]
*1 VNOP_GETXATTR + 63 (mach_kernel) [0xffffff800031a9ff]
*1 hfs_vnop_getxattr + 691 (mach_kernel) [0xffffff8000520e63]
*1 VNOP_READ + 77 (mach_kernel) [0xffffff8000318f5d]
*1 hfs_vnop_read + 550 (mach_kernel) [0xffffff8000502416]
*1 cluster_read_ext + 882 (mach_kernel) [0xffffff80002ec762]
*1 ??? (mach_kernel + 976357) [0xffffff80002ee5e5]
*1 msleep + 116 (mach_kernel) [0xffffff8000572244]
*1 ??? (mach_kernel + 3612246) [0xffffff8000571e56]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022666e]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 579 (libFontParser.dylib) [0x7fff88470351]
1 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff88477006]
1 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff884770d3]
1 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff86b4ec05]
1 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff86b4ce31]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
2 CTCleanup + 1026901 (AdobeCoolType) [0x1050be4c3]
2 CTCleanup + 1015024 (AdobeCoolType) [0x1050bb65e]
2 CTCleanup + 1015393 (AdobeCoolType) [0x1050bb7cf]
2 CTCleanup + 1015176 (AdobeCoolType) [0x1050bb6f6]
2 CTFontCreateWithPlatformFont + 150 (CoreText) [0x7fff835e28cc]
2 TFont::TFont(unsigned int, double, CGAffineTransform const*, __CTFontDescriptor const*) + 43 (CoreText) [0x7fff835e7295]
2 TFont::InitDescriptor(unsigned int, __CTFontDescriptor const*) + 89 (CoreText) [0x7fff835e70a7]
2 CGFontCreateWithPlatformFontAndVariation + 47 (CoreGraphics) [0x7fff897c547f]
2 CGFontFinderCreateFontWithPlatformFont + 57 (CoreGraphics) [0x7fff895fa2af]
2 CGFontCreateFontsWithURL + 556 (CoreGraphics) [0x7fff893a6593]
2 CGFontCopyPostScriptName + 9 (CoreGraphics) [0x7fff893a6b0e]
2 get_name_table + 29 (CoreGraphics) [0x7fff893a6b42]
1 CGFontNameTableCreate + 986 (CoreGraphics) [0x7fff893a6f3d]
1 add_root_name + 60 (CoreGraphics) [0x7fff893a73e5]
1 copy_name + 62 (libCGXType.A.dylib) [0x7fff86473b53]
1 TFPFont::CopyFontNames() const + 591 (libFontParser.dylib) [0x7fff884761e9]
1 CFDictionaryAddValue + 189 (CoreFoundation) [0x7fff8449a58d]
1 CFBasicHashAddValue + 3176 (CoreFoundation) [0x7fff8449b268]
1 __CFBasicHashAddValue + 1226 (CoreFoundation) [0x7fff84494b8a]
1 __CFDictionaryStandardRetainValue + 71 (CoreFoundation) [0x7fff84494d57]
1 CFRetain + 164 (CoreFoundation) [0x7fff84488b54]
1 <executing in user space>
1 CGFontNameTableCreate + 928 (CoreGraphics) [0x7fff893a6f03]
1 add_root_name + 60 (CoreGraphics) [0x7fff893a73e5]
1 copy_name + 336 (libCGXType.A.dylib) [0x7fff86473c65]
1 CFDictionarySetValue + 189 (CoreFoundation) [0x7fff844939ed]
1 __CFBasicHashAddValue + 75 (CoreFoundation) [0x7fff8449470b]
1 __CFBasicHashRehash + 625 (CoreFoundation) [0x7fff8449b551]
1 malloc_zone_malloc + 71 (libsystem_c.dylib) [0x7fff87357183]
1 szone_malloc_should_clear + 971 (libsystem_c.dylib) [0x7fff87364b08]
1 tiny_malloc_from_free_list + 1078 (libsystem_c.dylib) [0x7fff8736457e]
1 tiny_free_list_add_ptr + 19 (libsystem_c.dylib) [0x7fff87360db4]
1 <executing in user space>
4 CTCleanup + 724448 (AdobeCoolType) [0x10507474e]
4 CTCleanup + 848573 (AdobeCoolType) [0x105092c2b]
4 CTCleanup + 833672 (AdobeCoolType) [0x10508f1f6]
Hi Mylenium,
I have heard back from the client and they have advised me that this has resolved the issue.
Regards,
Exceldp
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