Photoshop crashing, Lightroom not opening, help to fix please?

Question

I paid for and downloaded Creative cloud last week, and have installed Photoshop, Lightroom and Bridge. When I went to use these programs I found that Bridge works, Lightroom won't even open, and Photoshop tends to crash after 3-5seconds upon opening. There is no crash report, or any other sort of explanation, and I tried logging off of creative cloud and back on again as the solution options say to do, however this hasn't had any affect on either Lightroom or Photoshop.
Oddly enough, the Camera Raw editor will work, but when I try to open the photo into photoshop, Photoshop again closes, this time asking if I want to save changes to my image. Selecting yes allows me to save the image and then closes, selecting no closes everything.
It's very frustrating.
My computer is an HP Pavillion, I think it's a notebook, but not sure.
I'm running Windows 7 with the following processor: Intel Core i3-2310M  CPU 2.10GHz
4gb RAM and a 64bit operating system.
Can someone please help me sort this out? I'd really like to be able to use what I paid for

Answer 1

Hello,
After having contacted Adobe by phone (very professionals) i tried what
they told me to do and everything is fine now.
First i was told to run windows in "minimal" mode", that means without any
service except the microsoft ones by using msconfig.
Then install : "AdobeCreativeCloudCleanerTool"from Adobe; in the dos
windows chose "all", that will delete all previous install of adobe
products.
After that, you'll have to delete every adobe folder you find in this
places :
C:\Programmes\Adobe\
C:\Program Files\Adobe\
C:\Program Files (X86)\Adobe\
C:\Programmes\Common Files\Adobe\
C:\Program Files\Common Files\Adobe\
C:\Program Files (X86)\Common Files\Adobe\
C:\Programmes\Fichiers Communs\Adobe\
C:\Program Files\Fichiers Communs\Adobe\
C:\Program Files (X86)\Fichiers Communs\Adobe\
C:\ProgramData\Adobe\
C:\Utilisateurs\:
    Photoshop crashing, Lightroom not opening, help to fix please?
created by maliet90 <https://forums.adobe.com/people/maliet90> in *Photoshop
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