Photoshop CS2 run problem

I have had Creative Suite 2 Premium running on Vista Ultimate for more than 2 years. Photoshop now loads but will not run. It gives the error message 'Your Adobe Photoshop user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit'.

Check out this Adobe fact sheet and see if you find any satisfaction.
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CB0QFjAA&url=http%3A%2 F%2Fkb2.adobe.com%2Fcps%2F331%2F331799.html&ei=8VHWTuD4EObU2AWR3ZBO&usg=AFQjCNE4VUwHXaBqRG 1O3YeR5PwiS6DR5Q

Similar Messages

  • Photoshop CS2 launch problem

    Most of the time I attempt to launch Photoshop CS2 it fails. I have to try 2 or 3 times before it's successful.
    I've put a new alias in my dock and still have the same problem. It's ok when I double click on the icon in the application folder.
    I've repaired permissions and disc and it still happens.
    There are some times when it works ok, but mostly it doesn't.
    If any suggestion is to re-install the application, do I just install over the old app or do I have to delete the old app before the new installation?
    Has anyone any advice as to what the problem could be?
    Thanks

    Hello Frank,
    Sometimes preference files can get corrptped and perhaps that is the issue with your Photoshop CS 2 software. Locate this file or one that looks similar: com.adobephotoshopcs2.plist
    /Users/YourName/Library/Preferences. Locate that file from the Preferences folder, drag it to the Desktop. Try to launch Photoshop. If it functions as it should, drag that bad .plist file to the Trash, empty the Trash and reboot. It's ok to delete a pref file as Photoshop will create a new clean one the next time you launch Photoshop. You will have to reset your Photoshop preferences, but that's one sure fire way to correct a bad pref file.
    If that doesn't help... same path... locate this file: com.apple.recentitems.plist Same routine... see if that helps.
    And, always, when applications are stubborn... run Disk Utility and Repair Disk Permissions. Disk Utility is in your Applications/Utilities menu.
    Carolyn
    Message was edited by: Carolyn Samit

  • PhotoShop CS2 MultiMonitor Problems

    Hi, I recently built my dad a new machine for his work.  The machine is set for multiple monitors (3) and to dual boot to Windows 7 Home Premium 64bit and XP Pro 32bit.  I installed PhotoShop CS2 on the Win7 partition, and everything seemed to go well.  However when photoshop's main window is extended across all 3 monitors the window starts to artifact/glitch, and so does the desktop, causing many things to be unresponsive when clicking on them.  I can pull up task manager without any problem and close PhotoShop which immediately ends all problems.  This problem only occurs with photoshop's main window.  It does not occur in any other programs, nor does it occur with the photo editing window (the window the actual picture is displayed in.)  This multi-monitor setup was running on an older machine without this problem.  The problem occurs when about 2 and 2/3rds of the screens are taken up horizontally, the vertical size has no effect.  It doesn't matter which monitor is the third monitor, as soon as the main photoshop window hits a certain horizontal length the problem occurs.  If I reduce the resolution of the monitors the problem does not occur.  This leads me to believe it’s a problem photoshop’s main window is having after reaching a certain horizontal size.  Has anyone else had this problem, or know of a solution or at least a reason this is occurring if there is no solution?  I would like to get this problem fixed so my dad can take full advantage of the screen real-estate available for his work productivity.
    Here's the new machine's setup:
    OS: Win 7 Home Prem 64bit and Win XP Pro 32bit
    CPU: Core i-7 930
    MB: ASUS P6T SE
    RAM: 12GB DDR3-1333
    GPU: nVidia Quadro NVS 440
    Old Machine:
    OS: Win XP Pro 32bit
    CPU: Core 2 Duo Extreme X6800
    MB: ASUS P5N32-SLI SE
    RAM: 4GB DDR2-667
    GPU: nVidia Quadro NVS 440
    Monitors:
    (2x) Acer P243W 24inch LCD 1920x1400
    (1x) Acer AL2423w 24inch LCD 1920x1400
    Effective resolution: 5760x1400
    Thanks in advance!

    Hi, I recently built my dad a new machine for his work.  The machine is set for multiple monitors (3) and to dual boot to Windows 7 Home Premium 64bit and XP Pro 32bit.  I installed PhotoShop CS2 on the Win7 partition, and everything seemed to go well.  However when photoshop's main window is extended across all 3 monitors the window starts to artifact/glitch, and so does the desktop, causing many things to be unresponsive when clicking on them.  I can pull up task manager without any problem and close PhotoShop which immediately ends all problems.  This problem only occurs with photoshop's main window.  It does not occur in any other programs, nor does it occur with the photo editing window (the window the actual picture is displayed in.)  This multi-monitor setup was running on an older machine without this problem.  The problem occurs when about 2 and 2/3rds of the screens are taken up horizontally, the vertical size has no effect.  It doesn't matter which monitor is the third monitor, as soon as the main photoshop window hits a certain horizontal length the problem occurs.  If I reduce the resolution of the monitors the problem does not occur.  This leads me to believe it’s a problem photoshop’s main window is having after reaching a certain horizontal size.  Has anyone else had this problem, or know of a solution or at least a reason this is occurring if there is no solution?  I would like to get this problem fixed so my dad can take full advantage of the screen real-estate available for his work productivity.
    Here's the new machine's setup:
    OS: Win 7 Home Prem 64bit and Win XP Pro 32bit
    CPU: Core i-7 930
    MB: ASUS P6T SE
    RAM: 12GB DDR3-1333
    GPU: nVidia Quadro NVS 440
    Old Machine:
    OS: Win XP Pro 32bit
    CPU: Core 2 Duo Extreme X6800
    MB: ASUS P5N32-SLI SE
    RAM: 4GB DDR2-667
    GPU: nVidia Quadro NVS 440
    Monitors:
    (2x) Acer P243W 24inch LCD 1920x1400
    (1x) Acer AL2423w 24inch LCD 1920x1400
    Effective resolution: 5760x1400
    Thanks in advance!

  • Photoshop CS2 + Leopard problem

    My serious annoyance with Apple (releasing Leopard in such crappy shape) and Adobe (refusing to support CS2) grows:
    Have been working a lot in Photoshop CS2 this weekend. Keep running into an issue where Photoshop stops taking input into a form box and I have to restart Photoshop. This seems overly similar to the Firefox form issues. ???
    Rectangular Marquee Tool > Fixed Aspect Ratio > Width
    The first couple times that I enter a width, all's fine. But then it stops allowing me to change the value in this field. It just won't. Until I restart.

    Beerzie Boy wrote:
    I guess what I find galling is that Adobe is acting as if this product is not supported, and people don't seemed to be fazed by this. This version is less than two years old, for cryin' out loud! Why should I have to upgrade?
    And software companies wonder why people pirate their software.
    Well, I guess their position is that you did choose to upgrade to Leopard. I mean, if CS2 just stopped working one day under Tiger, gave up the ghost without warning, that'd be one thing, but CS2 was never certified to work under Leopard.
    I personally understand your wanting to upgrade to Leopard and hoping that CS2 would work -- hey, we're human -- but I just can't agree that the resulting incompatibility justifies piracy.

  • Photoshop CS2 Activation Problem

    Hello
    I'm trying to install Photoshop CS2 for a client, but when I launch the application I get the error: "An error has been detected and activation cannot continue. Please restart your computer and reinstall the application"
    I've already done the obvious thing to reboot and re-install the application with the same error. I tried deleting temporary files to no avail. Is there any other solution I should try before I re-image the machine?
    I've uploaded a screen shot of the error here: http://tinyurl.com/6rew36
    Thanks!

    Hi,
    I'm getting this same error message "An error has been detected with a required application library ...". I have used my CS2 for the last 3 years with no issues. I've un-installed and re-installed 4 times to no avail. Is there really no fix? That seems pretty incredible that no one has found a solution.
    Anybody been able to resolve? Is it as simple as disabling the firewall & antivirus?
    Thanks for the help,
    Wes.

  • Adobe Photoshop CS2 posterization problem on vignette

    I am having a problem with posterization in my image. When I try to vignette my photo (with black) it starts to block up in areas, mostly in the darkest part of the gradient. It ends up not making a smooth transitional gradient and leaves a line where it blocks up. It shows up on the screen as well as on the print. I have a calibrated LaCie CRT 19" monitor, G5 and I am working from digital raw files from a Fuji S2 that are AdobeRGB and also film scans that have done the same thing. What can I do to prevent this? Is it something to do with my G5 or is it the software in Photoshop? If there is any info that left out to help solve the problem please let me know!
    G5   Mac OS X (10.4.5)  

    If it shows up on screen and in print, then issue is with the software.
    Adobe has forums. Might try there.
    best wishes
    David
    Remember to mark an response helpful or solved.
    It protects the integrity of the board.

  • Photoshop cs2 v9 problem

    Hi
    I am a new member who could do with some help and advice with the following problem after installing cs2 on my computer everything works fine for a period of time but then when I try to open the program it tells me that the owners name and serial number cannot be found and the program shuts down
    If I reinstall the program everything works fine again but after aperiod of time it happens again I checked through the adobe site and found that this also happens with elements 4 and what to do to cure it but nothing for cs2 any advice please
    Doug

    I would call tech support. Maybe get a virus scanner for your system.

  • Can I install and run Photoshop CS2 on a Windows 7 64Bit OS?

    I just purchased a computer It is a Windows 7 Ultimate 64 bit OS.  Can I install and run Photoshop CS2?  What issues would I have?

    For what it's worth I have Photoshop CS2 running fine on Vista x64, but I've not moved it over to my Windows 7 x64 machine.  Generally speaking, things that work fine on Vista x64 work fine on Windows 7 x64.
    That said, you might want to wait until you hear from someone who's actually tried the exact combination themselves.
    -Noel

  • Photoshop CS2 freezing and "Not Responding"

    I've had Photoshop CS2 running on the same computer and OS (Vista) since around the time it came out, and it's always worked fine for me.
    A week or so ago Photoshop began to freeze continuously, and when it freezes I click on it and it goes into its "Not Responding" phase where the screen whites out. Sometimes it prompts me to close the program. I usually wait until it unfreezes (around 30 seconds) but if I open another window to pass the time, I can't click directly back into Photoshop, I have to minimize the other windows I was using to get to it, and it will not respond the first few seconds when I open the window or the program itself. Sometimes I can get a minute or so of work done, but that's usually it.
    I've tried uninstalling the program then reinstalling many times, deleting the preference files with Ctrl+Alt+Del, etc. I have plenty of memory left on my computer. It's only photoshop that does this, ImageReady works fine.
    Is there anything else I can try to fix it?

    Please allow me to suggest a way to help determine if you have hardware problems...
    Try this:
    1.  Click your Start button and type Event Viewer in the search box.  When Event Viewer comes up, click it.
    2.  Look in the Windows System log (or Administrative Events) for errors.  If you are seeing, for example, recoverable disk errors, they will be logged.
    3.  Are you seeing any actual crashes of Photoshop?  If so, look in the Application log for more information on these events, especially for the "Faulting Module" information.
    Also:
    A.  Have you changed / installed any 3rd party software / plug-ins since it worked well?
    B.  Has your maximum RAM allocation for Photoshop changed?  What value have you set in Edit - Preferences - Performance, and what is your total RAM in your system?
    -Noel

  • My help screen on Photoshop CS2 no longer works

    I tried to activate the Help Screen on the Photoshop CS2 (Running on Windows 7) and was unable to use it.  It was operating before but now I get this.  I press Yes to get it to work, now it doesn't
    What happened, and how do I correct it?
    Thanks
    G. C. Davis

    You mean Help>Photoshop Help?
    Does anything happen or you don't get the Adobe Help Center at all?
    Do you get any message or error screen?

  • Photoshop CS2 thumbnails not visible in Windows Explorer

    I have Photoshop CS2 running on XP Pro, and all of the thumbnail images for my PSD files show up as black squares in Windows Explorer.  The files I created in PS6 still show their thumbnail images, but once I load them into CS2 and save them, they're gone.  Any ideas as to what's causing this?

    There was a DLL called psicon.dll provided with early versions of Photoshop that made .psd thumbnails visible in the 32 bit Windows Explorer.  I don't know whether later versions of .psd files might be incompatible.
    For modern systems, especially 64 bit systems, there is no Adobe-supplied icon shell extension - one has to go to commercial (but inexpensive) software from one of a couple of companies out there who provide the proper codec:
    Mystic Thumbs:    http://mysticcoder.net/mysticthumbs.html
    Ardfry PSD Codec:  http://www.ardfry.com/psd-codec/
    Of course, if you investigate these double check to be sure the software will work on your system.
    Before paying for anything you might also check to see if you have the Maximize Compatibility setting checked in Edit - Preferences - File Handling.
    Hope this helps.
    -Noel

  • Nikon D700 & Photoshop CS2

    Ich arbeitete bisher mit der Nikon D200 wo ich "NEF" mit Photoshop CS2 ohne Probleme bearbeiten konnte.
    Mit der Nikon D700 habe ich ein paar Testbilder gemacht, kann diese jetzt aber im "NEF" Format nicht öffnen.
    Was - wo muss ich updaten?
    unter Information zur neusten Camera Raw 4_5 für CS3, ist die Nikon D700 nicht auf der Liste.
    Was kann ich für mein CS2 updaten.

    Hallo,
    mit dem Problem stehst Du leider nicht alleine da - siehe auch dieser Beitrag im Forum "Fotografie" (http://www.adobeforums.com/webx/.59b648de/4?14@@)
    Liegt wohl weniger an Adobe, sondern daran, dass Nikon, Canon u. Co. ständig Ihre RAW-Formate ändern, um die Kunden an ihre eigene Software zu binden.
    Kleiner Vorschlag:
    Besorg dir doch einfach die Demo der aktuellsten Nikon Capture NX zur Überbrückung der nächsten Wochen
    Ein Problem hab ich aber fast vergessen: Meines Wissens sind die neuesten Camera-RAW-Plugins (>Vers. 3.7) für PS CS2 "unverdaulich".
    Gruß
    Bernhard

  • Problems with Photoshop CS2 I originally purchased this software several years ago. At time I was running Microsoft Windows XP. This computer recently was replaced with  a Dell running Windows 8.I reloaded my CS2 on this computer & it ran fine with a few

    Problems with Photoshop CS2
    I originally purchased this software several years ago. At time I was running Microsoft Windows XP.
    This computer recently was replaced with a Dell running Windows 8.I reloaded my CS2 on this computer & it ran fine with a few exceptions as follows;
    when the software comes up initially I get a message that says “could not complete your request because of program error”. Hitting OK allows me to continue using the software .
    When I try to activate a function using CTLR or ALT keys I get this message “required application failed to load and the product cannot continue. Please reinstall the application”. This causes the application to abort.
    Reloading my CS2 continues to generate the same messages when I depress the CTLR or ALT keys.

    Your original copy is obsolete and Adobe is offering a free replacement you are entitled to. Download and use that and that should clear it up for you.
    https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
    Download this copy of CS2 and use the serial number provided next to the download link.

  • Adobe Photoshop CS2 has encountered a problem and needs to close.

    Just starting to get this error on open in CS2 after a few months of smooth sailing on a new system (below). CS2 now cannot open. It started occasionally and increased. Tried reinstalling. Tried deleting the PS config files and same error. Any suggestions?
    Here's a sysinfo paste of my system.
    Nick
    XP pro SP2
    Small Bus. Server network node
    Profile- Username.DOMAIN
    PHOTOSHOP
    Photoshop CS2 (upgrade from ver. 6)
    C:\Program Files\Adobe\Adobe Photoshop CS2\9.0
    MB - ASUS P5K-E
    Disk C: 819 GB Available, 931 GB Total, 819 GB Free
    Disk D: 96 GB Available, 232 GB Total, 96 GB Free
    Intel ICH8R/ICH9R SATA RAID Controller
    Physical Memory 2048 MB Total, 1149 MB Free
    Virtual Memory 4740 MB Total, 3900 MB Free
    PageFile Name \??\C:\pagefile.sys
    PageFile Size 800 MB
    PageFile Name \??\D:\pagefile.sys
    PageFile Size 2047 MB
    One Physical Processor / 2 Cores / 2 Logical Processors / 64 bits
    Intel Core2 Duo CPU E8400 @ 3.00GHz
    Video1: ATI Radeon HD 3800 Series
    Video2: ATI Radeon HD 2400 PRO
    Memory Capacity 2048 MBytes
    Slot 1
    Corsair
    CM2X1024-8500C5D
    1024 MBytes
    DDR2-800 (400 MHz) running 1066
    64 bits
    Voltage SSTL 1.8V
    Slot 3
    Corsair
    CM2X1024-8500C5D
    1024 MBytes
    DDR2-800 (400 MHz) running 1066
    64 bits
    Voltage SSTL 1.8V

    Just ran memtest and received no errors. This more or less clears the hardware. I have no idea how to proceed. Does adobe offer any direct support for this sort of problem?

  • Photoshop CS2 Upgrade Installation Problems w/ Vista Problems

    I recently purchased a new laptop w/ Windows Vista which I'm trying to install my copy of Photoshop CS2 onto. My Photoshop license is an upgrade license ... originally upgraded from Photoshop v4.0.
    When installing an upgrade copy of PS CS2, it requires proof of your previous version in order to verify you're a legitimate upgrader. This works fine if you're upgrading from a version of Photoshop after 5.x ...you simply insert your CD and the installation continues. The installation process is less straight-forward for users like myself ... installing from an upgraded version prior to 5. I'm required to call Adobe ... and conduct a phone verification procedure where I give them a code displayed on the screen during installation and they give me a response code to type into the installation form.
    I deauthorized my old laptop ... start the installation routine on my new laptop ... call Adobe w/ my verification code ... enter the response code (which is accepted) and complete the installation without any problems. My problem occurs when I go to run the software. The startup screen indicates that the software is still in "Tryout Mode", and the first window I'm presented with is the "Adobe Activation" window requesting my serial number. If I try to enter my CS2 serial number it is rejected with the message:
    "You must enter a valid serial number before activating online or viewing activation options. Please check your serial number and re-enter it, or click the Purchase button to buy a copy of this product"
    The thing is ... this IS a valid serial number. I've confirmed this with Adobe. (It's probably an upgrade serial number, which is why the software is rejecting it). I called Adobe and they're now telling me that I must enter a paid-support agreement in order to receive help installing my software. They claim their software is working correctly, and it must be a problem with my computer.
    Has anybody experienced a problem like this? I refuse to pay more for something that worked fine on XP just to use it on Vista due to bugs in their installation and activation routine.

    function(){return A.apply(null,[this].concat($A(arguments)))}
    mthight wrote:
    Have the bugs of using with Vista been fixed, or still not working? thanks,
    I know this is an old problem, but surely there is an answer to fix the problem by now...
    What problems?  I used Photoshop CS2 with Vista with no problems (I still have it installed on a Vista system if you'd like me to check anything in particular).  CS3 and CS4 worked well as well.  Haven't tried CS5 on Vista as I have moved up to Windows 7, but I suspect it works just fine.
    -Noel

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