Photoshop CS3 Extended CD

I had Photoshop installed on my pc with a cd. Unfortunately I had to have a repair a reinstall of Windows xp.
Now the CD will not work it does not install the programme. I have contacted Adobe they say its not a valid serial number. and most certainly it is, its on the box!!
[moderator note: do not post your serial number on the net!]

If I've read your response correctly, you aren't getting any prompts from the installer at all, right?
Ask yourself:  How could your serial number being invalid be the reason for the failure if you've never gotten to the point of entering the serial number?
Couldn't it be that the Indians at Adobe Support gave wrong info?  Surely not! 
If it's failing to install, maybe something's wrong with your system.  Would you like to try to diagnose that?  I think the installer puts some log files on the disk somewhere; maybe someone around here remembers exactly where that is for Photoshop CS3.  The content of those files - or possibly some information from the Windows event logs - might tell us what's wrong.
One thing that people sometimes say is that copying the files off the CD and onto the hard drive can help.  Then install from the files on the hard drive.  This assumes you have enough free space on your hard drive to do so.
-Noel

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