Photoshop CS5 can only decode fax encoded images up to 32767 pixels wide and tall

Question

Dear Sir/Madam,
Can you please help me? I am scanning large drawings using an Xerox 6204 Large printer/scanner. The resolution is set at 600 and saved as .tif. Photoshop CS3 can open files with no problems, but CS5 gives me the following message:
"Photoshop can only decode fax encoded images up to 32767 pixels wide and tall"
I can also view with infarview and open with applications such as corel draw. Am I missing a plug-in or patch update? The same file can be opened in both Photoshop versions if I scan at resolution 300.
Your help is greatly appreciated.
All the best
Paulo

Answer 1

Hi Mylenium,
Many thanks for the prompt reply.
I agree with you... it's a little odd to save on fax tiff format... to be honest, it's not like we have an option on the matter... the XEROX 6204 Large Format Printer/Scanner either give us .Tif or .PDF options... Anyway's no problem with CS3 or other software like mentioned above... so even knowing it's a bit strange to use such format, still does not explain why on CS5 I get this error message. Furthermore if I open on CS3 and save as (same file name and same format .tif) I can then open on CS5!!!!
To my surprise, I did not know it was saving as a fax tif... all I get is tif. Even so if all other software including an older version of Photoshop can open it why CS5 can not? What is missing? As mentioned if scanned at 300 dpi it opens... Confused. Very confused!!
All the best
Paulo