Photoshop CS5 shuts down when I try to open a file or save something.

Question

I'm not sure what I have done, but I just used it a few days ago with no problems. I could open files from the file menu and save-as things. Now when I try to open a file from my documents folder it shuts down. What is the problem. I have tried to uninstall photoshop and reinstall with a few things that are now working (something about the color scheme had to be switched to windows 7 basic and I couldn't save-as things), but this one problem is still there.  Any help? I am super computer illiterate, so if you talk about third party plug-ins or things like that, I have no clue what that means.
Thanks
Tiffany

Answer 1

Log Name:      Application
Source:        Application Error
Date:          2/10/2012 3:24:07 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Tiffany-HP
Description:
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: QuickTime.qts, version: 5.0.2.15, time stamp: 0x3b313300
Exception code: 0xc0000005
Fault offset: 0x002d12b5
Faulting process id: 0x1dfc
Faulting application start time: 0x01cce842ab287cd7
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Windows\system32\QuickTime.qts
Report Id: f1f08af8-5435-11e1-8803-b88ca4be16ac
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-02-10T22:24:07.000000000Z" />
    <EventRecordID>22752</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Tiffany-HP</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Photoshop.exe</Data>
    <Data>12.0.4.0</Data>
    <Data>4d9d8cbc</Data>
    <Data>QuickTime.qts</Data>
    <Data>5.0.2.15</Data>
    <Data>3b313300</Data>
    <Data>c0000005</Data>
    <Data>002d12b5</Data>
    <Data>1dfc</Data>
    <Data>01cce842ab287cd7</Data>
    <Data>C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe</Data>
    <Data>C:\Windows\system32\QuickTime.qts</Data>
    <Data>f1f08af8-5435-11e1-8803-b88ca4be16ac</Data>
  </EventData>
</Event>