Photoshop CS6 crashing on startup
Hi there,
I just downloaded CS6 on Windows 7 32bit, however whenever the program starts up, it will load up completely to the Photoshop interface and then a popup will appear stating that Photoshop has encountered an error and must close. The only option then is to close the program. Is there any way to fix this? The appcrash report is as follows:
Version=1
EventType=BEX
EventTime=130010524462040490
ReportType=2
Consent=1
UploadTime=130010524463900597
ReportIdentifier=553ec0a3-4fd5-11e2-8b03-00269e50e019
IntegratorReportIdentifier=553ec0a2-4fd5-11e2-8b03-00269e50e019
Response.BucketId=3048531249
Response.BucketTable=5
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Photoshop.exe
Sig[1].Name=Application Version
Sig[1].Value=13.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4f61beba
Sig[3].Name=Fault Module Name
Sig[3].Value=WinTab32.dll_unloaded
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e694df7
Sig[6].Name=Exception Offset
Sig[6].Value=6050c1b8
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fa66
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=fa6696398de2b9f98383d7a3bf5c3ea1
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=7c50
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=7c5087f182cb6c569bc4ae95118d8529
UI[2]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
UI[3]=Adobe Photoshop CS6 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17825_none_72d273598668a06b\gdiplus.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\USER32.dll
LoadedModule[7]=C:\Windows\system32\GDI32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\system32\USP10.dll
LoadedModule[10]=C:\Windows\system32\ole32.dll
LoadedModule[11]=C:\Windows\system32\RPCRT4.dll
LoadedModule[12]=C:\Windows\system32\mscms.dll
LoadedModule[13]=C:\Windows\system32\USERENV.dll
LoadedModule[14]=C:\Windows\system32\profapi.dll
LoadedModule[15]=C:\Program Files\Adobe\Adobe Photoshop CS6\MSVCP100.dll
LoadedModule[16]=C:\Program Files\Adobe\Adobe Photoshop CS6\MSVCR100.dll
LoadedModule[17]=C:\Windows\system32\OPENGL32.dll
LoadedModule[18]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[19]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[20]=C:\Windows\system32\GLU32.dll
LoadedModule[21]=C:\Windows\system32\DDRAW.dll
LoadedModule[22]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[25]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[26]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[27]=C:\Windows\system32\dwmapi.dll
LoadedModule[28]=C:\Windows\system32\WS2_32.dll
LoadedModule[29]=C:\Windows\system32\NSI.dll
LoadedModule[30]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[31]=C:\Program Files\Adobe\Adobe Photoshop CS6\cg.dll
LoadedModule[32]=C:\Program Files\Adobe\Adobe Photoshop CS6\cgGL.dll
LoadedModule[33]=C:\Program Files\Adobe\Adobe Photoshop CS6\ExtendScript.dll
LoadedModule[34]=C:\Program Files\Adobe\Adobe Photoshop CS6\ScCore.dll
LoadedModule[35]=C:\Windows\system32\SHELL32.dll
LoadedModule[36]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[37]=C:\Program Files\Adobe\Adobe Photoshop CS6\adbeape.dll
LoadedModule[38]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
LoadedModule[39]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll
LoadedModule[40]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeOwl.dll
LoadedModule[41]=C:\Program Files\Adobe\Adobe Photoshop CS6\ahclient.dll
LoadedModule[42]=C:\Windows\system32\WININET.dll
LoadedModule[43]=C:\Windows\system32\Normaliz.dll
LoadedModule[44]=C:\Windows\system32\iertutil.dll
LoadedModule[45]=C:\Windows\system32\urlmon.dll
LoadedModule[46]=C:\Program Files\Adobe\Adobe Photoshop CS6\AXEDOMCore.dll
LoadedModule[47]=C:\Program Files\Adobe\Adobe Photoshop CS6\MPS.dll
LoadedModule[48]=C:\Program Files\Adobe\Adobe Photoshop CS6\PlugPlug.dll
LoadedModule[49]=C:\Program Files\Adobe\Adobe Photoshop CS6\tbb.dll
LoadedModule[50]=C:\Windows\system32\IMM32.DLL
LoadedModule[51]=C:\Windows\system32\MSCTF.dll
LoadedModule[52]=C:\Windows\system32\guard32.dll
LoadedModule[53]=C:\Windows\system32\VERSION.dll
LoadedModule[54]=C:\Windows\system32\fltlib.dll
LoadedModule[55]=C:\Program Files\Adobe\Adobe Photoshop CS6\tbbmalloc.dll
LoadedModule[56]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[57]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[58]=C:\Windows\system32\uxtheme.dll
LoadedModule[59]=C:\Program Files\PowerMenu\PowerMenuHook.dll
LoadedModule[60]=C:\Windows\system32\dnssd.dll
LoadedModule[61]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeLinguistic.dll
LoadedModule[62]=C:\Windows\system32\PSAPI.DLL
LoadedModule[63]=C:\Windows\system32\STI.DLL
LoadedModule[64]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[65]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[66]=C:\Windows\system32\rsaenh.dll
LoadedModule[67]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[68]=C:\Windows\system32\wiatrace.dll
LoadedModule[69]=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.dll
LoadedModule[70]=C:\Program Files\Adobe\Adobe Photoshop CS6\PSViews.dll
LoadedModule[71]=C:\Program Files\Adobe\Adobe Photoshop CS6\PSArt.dll
LoadedModule[72]=C:\Windows\system32\propsys.dll
LoadedModule[73]=C:\Windows\system32\ntmarta.dll
LoadedModule[74]=C:\Windows\system32\WLDAP32.dll
LoadedModule[75]=C:\Windows\system32\c_g18030.dll
LoadedModule[76]=C:\Program Files\Adobe\Adobe Photoshop CS6\amtlib.dll
LoadedModule[77]=C:\Windows\system32\WINHTTP.dll
LoadedModule[78]=C:\Windows\system32\webio.dll
LoadedModule[79]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[80]=C:\Windows\system32\WINNSI.DLL
LoadedModule[81]=C:\Windows\system32\MSIMG32.dll
LoadedModule[82]=C:\Windows\system32\apphelp.dll
LoadedModule[83]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\FastCore.8BX
LoadedModule[84]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\MMXCore.8BX
LoadedModule[85]=C:\Program Files\Adobe\Adobe Photoshop CS6\libmmd.dll
LoadedModule[86]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\MultiProcessor Support.8BX
LoadedModule[87]=C:\Program Files\Adobe\Adobe Photoshop CS6\PLUGIN.dll
LoadedModule[88]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\ADM\ADMPlugin.apl
LoadedModule[89]=C:\Program Files\Adobe\Adobe Photoshop CS6\LogSession.dll
LoadedModule[90]=C:\Program Files\Adobe\Adobe Photoshop CS6\AdobeXMP.dll
LoadedModule[91]=C:\Program Files\Common Files\Adobe\Plug-Ins\CS6\File Formats\Camera Raw.8bi
LoadedModule[92]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[93]=C:\Windows\system32\wbemcomn.dll
LoadedModule[94]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[95]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[96]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[97]=C:\Program Files\Adobe\Adobe Photoshop CS6\BIB.dll
LoadedModule[98]=C:\Program Files\Adobe\Adobe Photoshop CS6\BIBUtils.dll
LoadedModule[99]=C:\Program Files\Adobe\Adobe Photoshop CS6\ACE.dll
LoadedModule[100]=C:\Program Files\Adobe\Adobe Photoshop CS6\AGM.dll
LoadedModule[101]=C:\Program Files\Adobe\Adobe Photoshop CS6\CoolType.dll
LoadedModule[102]=C:\Program Files\Adobe\Adobe Photoshop CS6\AXE8SharedExpat.dll
LoadedModule[103]=C:\Windows\System32\msxml6.dll
LoadedModule[104]=C:\Program Files\Adobe\Adobe Photoshop CS6\Required\Plug-Ins\Extensions\ScriptingSupport.8li
LoadedModule[105]=C:\Program Files\Adobe\Adobe Photoshop CS6\ScriptUIFlex.dll
LoadedModule[106]=C:\Program Files\Adobe\Adobe Photoshop CS6\adobe_caps.dll
LoadedModule[107]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[108]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[109]=C:\Windows\system32\WINSTA.dll
LoadedModule[110]=C:\Users\Username\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll
LoadedModule[111]=C:\Windows\system32\dbghelp.dll
LoadedModule[112]=C:\Windows\system32\EhStorShell.dll
LoadedModule[113]=C:\Windows\system32\ntshrui.dll
LoadedModule[114]=C:\Windows\system32\srvcli.dll
LoadedModule[115]=C:\Windows\system32\cscapi.dll
LoadedModule[116]=C:\Windows\system32\slc.dll
LoadedModule[117]=C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll
LoadedModule[118]=C:\Windows\system32\Pen_Tablet.dll
LoadedModule[119]=C:\Windows\system32\SXS.DLL
LoadedModule[120]=C:\Program Files\Adobe\Adobe Photoshop CS6\aif_core.dll
LoadedModule[121]=C:\Program Files\Adobe\Adobe Photoshop CS6\aif_ogl.dll
LoadedModule[122]=C:\Windows\system32\atioglxx.dll
LoadedModule[123]=C:\Windows\system32\atiadlxx.dll
LoadedModule[124]=C:\Windows\system32\WINTRUST.dll
LoadedModule[125]=C:\Windows\system32\CRYPT32.dll
LoadedModule[126]=C:\Windows\system32\MSASN1.dll
LoadedModule[127]=C:\Program Files\Common Files\Adobe\APE\3.3\adbeapeengine.dll
LoadedModule[128]=C:\Windows\system32\OLEACC.dll
LoadedModule[129]=C:\Windows\system32\COMDLG32.dll
LoadedModule[130]=C:\Windows\system32\WINMM.dll
LoadedModule[131]=C:\Windows\system32\msi.dll
LoadedModule[132]=C:\Windows\system32\DSOUND.dll
LoadedModule[133]=C:\Windows\system32\POWRPROF.dll
LoadedModule[134]=C:\Windows\system32\DNSAPI.dll
LoadedModule[135]=C:\Windows\system32\mlang.dll
LoadedModule[136]=C:\Windows\system32\Secur32.dll
LoadedModule[137]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[138]=C:\Windows\system32\credssp.dll
LoadedModule[139]=C:\Windows\system32\schannel.DLL
LoadedModule[140]=C:\Windows\system32\icm32.dll
LoadedModule[141]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[142]=C:\Windows\system32\wdmaud.drv
LoadedModule[143]=C:\Windows\system32\ksuser.dll
LoadedModule[144]=C:\Windows\system32\AVRT.dll
LoadedModule[145]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[146]=C:\Windows\system32\msacm32.drv
LoadedModule[147]=C:\Windows\system32\MSACM32.dll
LoadedModule[148]=C:\Windows\system32\midimap.dll
LoadedModule[149]=C:\Windows\system32\mswsock.dll
LoadedModule[150]=C:\Windows\System32\wshtcpip.dll
LoadedModule[151]=C:\Windows\System32\wship6.dll
LoadedModule[152]=C:\Program Files\Common Files\Adobe\CS6ServiceManager\lib\ServiceManager-Launcher.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Adobe Photoshop CS6
AppPath=C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
The Event Logger details are as follows:
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61beba
Faulting module name: WinTab32.dll_unloaded, version: 0.0.0.0, time stamp: 0x4e694df7
Exception code: 0xc0000005
Fault offset: 0x6050c1b8
Faulting process id: 0x22fc
Faulting application start time: 0x01cde3e200caf967
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
Faulting module path: WinTab32.dll
Report Id: 553ec0a2-4fd5-11e2-8b03-00269e50e019
Any help would be very, very appreciated. Thank you.
The crash is in WinTab - related to your tablet.
You probably need to update the tablet driver.
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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2195 MHz
Built-in memory: 5034 MB
Free memory: 2271 MB
Memory available to Photoshop: 4346 MB
Memory used by Photoshop: 62 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 12.6.2012 г. at 08:01:24 ч. (GetImageViewResourceSharingGLContext)
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GT 540M/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 1
Video Card: NVIDIA GeForce GT 540M
OpenCL Version:
Driver Version: 8.17.13.142
Driver Date: 20120515000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode:
Video Card Caption: NVIDIA GeForce GT 540M
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 90970119966121352334
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Temporary file path: C:\Users\Svetlio\AppData\Local\Temp\
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Scratch volume(s):
D:\, 312,9G, 171,2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
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filter_graph.dll AIF 3.0 62.490293
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msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
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tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
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WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.1
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE -
Photoshop cs6 crash on startup
Hi, the other day i moved some files around in my "Documents" folder in win 8 , the next day when I restarted my laptop I got two errors about AAM Updates, so I looked into the folders that I moved around & see that a folder labeld "Adobe" that was usaully in my documents folder was in the new folder where is was moving things to, so I moved it back to my documents folder. I tried to open Photoshop & it didn't open, didn't even come up with a error, so I assume that I should check my running processes to see if maybe it is just hanging but it wasn't even running so I figure next things to dod is check my event log to see what kind of error it is leaving there. So I am left to think that I messed something up by accidently moving that "Adobe" folder, I was wondering two things...Is there another folder that is placed in windows "Documents" folder besides the adobe folder that I may have not noticed that got moved, can someone verify what folders get placed in "Documents" folder upon installing Photoshop & other Adobe apps & second can I just repair my Photoshop install instead of uninstalling & resinstalling?
Also it my event viewer error log it is saying something about MSVCR100.dll...maybe that is what is crashing..idkRun the Creative Suite Cleaner Tool, reinstall.
Mylenium -
Bridge CS6 crashes on startup after upgrade from CS5
Yesterday I upgraded to Photoshop CS6 using an install disk mailed from Adobe. Photoshop CS6 itself appears to be working fine, but both the 32-bit and 64-bit versions of Bridge CS6 crash on startup with the standard Windows popup ("Adobe Bridge CS6 has stopped working. Windows is searching for a solution..."). Bridge CS5 still works great, as it did before the CS6 installation.
The Windows Event Viewer shows the following message for the crash of the 64-bit version:
Faulting application name: Bridge.exe, version: 5.0.0.399, time stamp: 0x4f5ec28e
Faulting module name: MMXCore.8BX_unloaded, version: 0.0.0.0, time stamp: 0x4f308138
Exception code: 0xc0000005
Fault offset: 0x000007fee2694c10
Faulting process id: 0x11f0
Faulting application start time: 0x01cd2de2890d2563
Faulting application path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe
Faulting module path: MMXCore.8BX
Report Id: c7df83bc-99d5-11e1-9969-1c6f65d33927
and the following for the crash of the 32-bit version:
Faulting application name: Bridge.exe, version: 5.0.0.399, time stamp: 0x4f5ec62d
Faulting module name: MMXCore.8BX_unloaded, version: 0.0.0.0, time stamp: 0x4f308107
Exception code: 0xc0000005
Fault offset: 0x6ae31ec0
Faulting process id: 0xe58
Faulting application start time: 0x01cd2de2487d6d23
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Bridge CS6\Bridge.exe
Faulting module path: MMXCore.8BX
Report Id: 88541db9-99d5-11e1-9969-1c6f65d33927
I've rebooted multiple times and tried reinstalling from the upgrade disk, but the problem persists.
The installation is on a machine dedicated to Photoshop whose system info is included below. I'm running a multi-disk setup with 1 SSD as my C drive, another SSD for Temp and Scratch (in different partitions on the same SSD), and a RAID 5 array of hard drives for the actual image files. To my knowledge I'm running with the latest drivers of everything.
I'm not sure how to move forward at this point. Any information or assistance would be most appreciated.
David
==================
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 3410 MHz
Built-in memory: 16367 MB
Free memory: 13546 MB
Memory available to Photoshop: 14755 MB
Memory used by Photoshop: 87 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 570/PCIe/SSE2
Display: 2
Display Bounds:= top: 0, left: 1600, bottom: 1440, right: 2500
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1600
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 570
OpenCL Unavailable
Driver Version: 8.17.12.9573
Driver Date: 20120209000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1600 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 570
Video Card Memory: 1280 MB
Video Rect Texture Size: 16384
Serial number: 91198925890275526270
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: H:\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 32.0G, 31.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEThanks Curt, but this is not a virus issue. Think about it, how could the ntdll.dll file be virus infected and yet only impact the running of this single application? That really wouldn't make sense now would it? That library is critical to many windows function and if it were virus infected, I would have more things to worry about that trying to get Bridge to launch.
I already did my homework on that before I posted here and tried some of the things suggested on verifying the integrity of my system files. The Digital Signature Information shows to be okay.
It could be that I upgraded this system from Windows XP Professional to Windows Vista Business and that I have an old (CS2) install that I did not remove from the computer. I have done a variety of things to try and get to the root, but to no avail. I am sure that if I were willing to start completely from scratch and do a clean install of the OS, I may be able to get it to work. I don't really have time to do that however, and since I am not the only person who has had the issue with Bridge failing to start, I suspect the solution lies somewhere within the architecture of Bridge in CS6 that is at the root of my problem.
I am hoping that someone from Adobe will finally figure it out and provide an update that works. -
Photoshop CC crashes on startup - Win7 (64bit)
Photoshop CC crashes on startup. I've tried reinstalling, rebooting, logging out of the cloud and back in again with no luck. I often recieve a notification stating to complete my user registration. When I do so I get a message from the adobe site saying Photoshop CS5 benefits are no longer avaliable (not sure why).
Also on startup, adobe updater.exe crashes. I download it again and tried reinstalling. It still crashes (could the be causing the Ps CC problem?). Any help would be appreiciated.Subject
Apparently my NVidia graphics drivers are causing adobe's Updater.exe to crash o...
I've tried contacting NVidia, followed there instructions and they've now told me to try to contact Adobe again (see below).
With the new drivers Photoshop will now stay open long enough for me to access a menu. The menu will also stay open indeffinetly but Ps CC will close immediatly afterwards. I was able to see that Photoshop was not using my Adobe ID. Not sure if this is any help.
Discussion Thread
Response Via Email (Arun)
12/14/2013 04:52 PM
Thank you for the update, since the issue persists with different driver versions for the graphics card I suggest that you check with the application developer for information on possible conflicts or options to troubleshoot this issue and for any such known issues / workarounds on this specific setup For your convenience please click on the following link for the contact details of Adobe
http://www.contacthelp.com/directory/Adobe?ListingID=215 Again I am sorry for any inconvenience that may have caused but please continue to post us for any further queries and we would be glad to assist you Warm Regards,
NVIDIA Customer Care
Customer By Web Form (Colin)
12/14/2013 04:14 AM
I've tried reinstating the NVidia driver as per your instructions, rebooting and the results are identical (at least as far as I can tell). I get this crash report from Adobe Updater.exe Problem signature:
Problem Event Name: APPCRASH
Application Name: Updater.exe
Application Version: 0.0.0.0
Application Timestamp: 518a9acf
Fault Module Name: nvopencl.dll
Fault Module Version: 8.17.13.3182
Fault Module Timestamp: 5280e158
Exception Code: c0000005
Exception Offset: 000639c1
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 -
Photoshop CS6 crashes after "Help Improve Adobe's Products" appear
Photoshop CS6 crashes or menu items turn grey after "Help Improve Adobe's Products" appear. How can I get rid of this message appearing all the time?
Hi Eduardo,
APIP is our a component, we will help you handle this issue, Please tell us the following quesiton in order to make me identify the root cause.
What's you PS version? 13.0.4 or 13.1.1?
What's you Mac build? 10.8.3?
Which step make your latest PS version POP up Apip Dialog?
Update online.
Update by patch Pacage?
Install an alone PS application?
Install other Adobe product?(Extension Builder,Light Room?)
Others
Any comments are welcome. -
Photoshop CS6 crashes all the time and especially when using the type tool... please help!
Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
ATI Radeon HD 4850:
Chipset Model: ATI Radeon HD 4850
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x944a
Revision ID: 0x0000
ROM Revision: 113-B9110C-425
EFI Driver Version: 01.00.383
Displays:
iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
Cinema HD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 2A80273WXMN
Mirror: Off
Online: Yes
Rotation: Supported -
Photoshop CS4 Crash on startup msvcr80.dll blamed as culprit
I have installed entire CS4 premium on a new workstation. Used Uberinstaller All applications seem to work fine, except for Photoshop which crashes on startup, while the blue splash screen is visible and it is running through it's list of things it is loading.
This only happens with a user level ( that is non-admin ) account, works perfectly with an admin account, or if I give the user level account elevated privileges.
Tried setting permissions on ..\Program Files\Adobe to change, all users, however it still fails.
WinXP Pro, SP3, Dell Optiplex 780 3G Ram , 100G SATA HDD partition.
Thx
TimeTravellerMonitor the splash screen and tell us at which point it is exactly crashing. This might be just one specific plug-in/ extension, not the program itself. also monitor the process with Sysinternals' Process Explorer. Might be just some silly registry key it cannot access as well.
Mylenium -
Photoshop CS6 crashing on Mac OS X 10.8.4
Having continuing issues with Photoshop CS6 crashing on an iMac12,2 running OS X 10.8.4.
Crashing seems to occur when the operator completes a path during the etching of an image.
All Photoshop updates are installed along with all OSX updates. Any help/advice would be appreciated.
Copy of the application crash report is:
Process: Adobe Photoshop CS6 [192]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.5 (13.0.5.44)
Code Type: X86-64 (Native)
Parent Process: launchd [175]
User ID: 914590772
Date/Time: 2013-07-30 10:27:08.820 +1000
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 94214 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 93950 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F8F3E8E7-3BE0-0D9D-F866-322B074923F7
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000c00
VM Regions Near 0xc00:
-->
__TEXT 0000000100000000-000000010366a000 [ 54.4M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop 0x0000000100d1c842 0x100000000 + 13748290
1 com.adobe.Photoshop 0x00000001007a9e3f 0x100000000 + 8035903
2 com.adobe.Photoshop 0x00000001007a9ef5 0x100000000 + 8036085
3 com.adobe.Photoshop 0x00000001007b0c66 0x100000000 + 8064102
4 com.adobe.Photoshop 0x00000001007afbb2 0x100000000 + 8059826
5 com.adobe.Photoshop 0x00000001007b13b8 0x100000000 + 8065976
6 com.adobe.Photoshop 0x00000001007b1443 0x100000000 + 8066115
7 com.adobe.Photoshop 0x0000000100606acd 0x100000000 + 6318797
8 com.adobe.Photoshop 0x0000000100938b65 0x100000000 + 9669477
9 com.adobe.Photoshop 0x0000000100938055 0x100000000 + 9666645
10 com.adobe.Photoshop 0x0000000100606369 0x100000000 + 6316905
11 com.adobe.Photoshop 0x000000010069ec77 0x100000000 + 6941815
12 com.adobe.Photoshop 0x00000001005de619 0x100000000 + 6153753
13 com.adobe.Photoshop 0x000000010086bd15 0x100000000 + 8830229
14 com.adobe.Photoshop 0x0000000100098983 0x100000000 + 625027
15 com.adobe.Photoshop 0x00000001000867cb 0x100000000 + 550859
16 com.adobe.Photoshop 0x0000000100087ea6 0x100000000 + 556710
17 com.adobe.Photoshop 0x0000000100087aa9 0x100000000 + 555689
18 com.adobe.Photoshop 0x0000000100090b62 0x100000000 + 592738
19 com.adobe.Photoshop 0x00000001009758fc 0x100000000 + 9918716
20 com.adobe.Photoshop 0x0000000100975806 0x100000000 + 9918470
21 com.adobe.Photoshop 0x00000001009398a9 0x100000000 + 9672873
22 com.adobe.Photoshop 0x000000010055af67 0x100000000 + 5615463
23 com.adobe.Photoshop 0x00000001003f0b33 0x100000000 + 4131635
24 com.adobe.Photoshop 0x0000000100418edf 0x100000000 + 4296415
25 com.adobe.Photoshop 0x000000010008d13a 0x100000000 + 577850
26 com.adobe.Photoshop 0x0000000100087c37 0x100000000 + 556087
27 com.adobe.Photoshop 0x0000000100087ad3 0x100000000 + 555731
28 com.adobe.Photoshop 0x00000001016ffe04 0x100000000 + 24116740
29 com.apple.AppKit 0x00007fff9165c21a -[NSApplication run] + 636
30 com.adobe.Photoshop 0x00000001017004d2 0x100000000 + 24118482
31 com.adobe.Photoshop 0x000000010170179c 0x100000000 + 24123292
32 com.adobe.Photoshop 0x00000001000882cd 0x100000000 + 557773
33 com.adobe.Photoshop 0x00000001002ca2cc 0x100000000 + 2925260
34 com.adobe.Photoshop 0x00000001002ca3a9 0x100000000 + 2925481
35 com.adobe.Photoshop 0x0000000100002b34 0x100000000 + 11060
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c00fd16 kevent + 10
1 libdispatch.dylib 0x00007fff8d7f9dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8d7f99ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x0000000111e1b19b 0x111dd5000 + 287131
3 MultiProcessor Support 0x0000000111e1b05c 0x111dd5000 + 286812
4 MultiProcessor Support 0x0000000111e3bf24 0x111dd5000 + 421668
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x00000001053e32c9 0x1053aa000 + 234185
6 com.adobe.ACE 0x00000001053e25da 0x1053aa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8c00f386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8b5f7800 nanosleep + 163
2 com.adobe.PSAutomate 0x00000001365436eb 0x136400000 + 1324779
3 com.adobe.PSAutomate 0x0000000136529539 0x136400000 + 1217849
4 com.adobe.PSAutomate 0x0000000136543a56 0x136400000 + 1325654
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000139a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000139848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8c00d686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c00cc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8acbc233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8acc1916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8acc10e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8e1676e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8e15f2ce CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b572023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000139a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000139ab2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b572023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000139a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000139c2d233 APXGetHostAPI + 4164259
4 com.adobe.ape.engine 0x0000000139a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000139a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000139a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8c00f2aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x0000000118f985ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x0000000118f97813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x0000000118f96be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x0000000118f96c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x0000000118f9230f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x0000000118f92616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x0000000118f92cd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x0000000118f92f41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x0000000118f9561d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x0000000118f95775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x0000000118f95fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x0000000118f960ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x0000000118f88d6b Login + 480
14 ServiceManager-Launcher.dylib 0x0000000118f8c7ad Login + 15394
15 ServiceManager-Launcher.dylib 0x0000000118f96412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x0000000118f98253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
18 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 25:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 26:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 27:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 28:: ace
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8d2e0210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8d2e03e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8d242a98 MPWaitOnQueue + 252
5 com.adobe.CameraRaw 0x000000013cd25956 0x13cbca000 + 1423702
6 com.adobe.CameraRaw 0x000000013cd255e3 0x13cbca000 + 1422819
7 com.apple.CoreServices.CarbonCore 0x00007fff8d2b77e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 29:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 com.adobe.CameraRaw 0x000000013d01157a 0x13cbca000 + 4486522
3 com.adobe.CameraRaw 0x000000013cfb1c32 0x13cbca000 + 4095026
4 com.adobe.CameraRaw 0x000000013ce1f069 0x13cbca000 + 2445417
5 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 libtbb.dylib 0x0000000103d3a010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3 libsystem_c.dylib 0x00007fff8b56d7a2 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff8b55a1e1 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8c00f0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b571fe9 _pthread_cond_wait + 869
2 lHow do you change write permission ?.
Need specific instructions.
Already tried instructions below for changing permission - it did not work.
Re: CS6 updates and Mac write permissions
Sorry but tried above write permission changes but same message.
Can I get Adobe help to solve this? My own searches on Adobe and google has not provided a solution.
Would Adobe staff help me?
Thank you -
photoshop cs6 crashes with "appcrash - module ig75icd64.dll; no problem for a local admin user however. i've tried giving specified user full access to photoshop.exe and set it to Win XP compatibility. how do i fix this without giving user local admin access?
Danny,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
Adobe Photoshop CS6 Crashes on Save
Hey,
I'm not sure why Photoshop CS6 crashes when it saves. Here is the debugging info.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.0.0
Application Timestamp: 4f61c045
Fault Module Name: aticfx64.dll
Fault Module Version: 8.17.10.1151
Fault Module Timestamp: 50525d73
Exception Code: c0000005
Exception Offset: 000000000008dfdf
OS Version: 6.2.9200.2.0.0.256.103
Locale ID: 4105
Additional Information 1: 268f
Additional Information 2: 268f2b1c72921171efb1a40c5d26d980
Additional Information 3: 0403
Additional Information 4: 04037e202720c734ef5046bd61504c9f
Thanks in advanceFault Module Name: aticfx64.dll
Your graphics driver is bombing out. Update it, configure it properly,fix color profiles or whatever...
Mylenium -
Transform Tool - Photoshop CS6 crashing on Mac
Is any one having trouble with the Transform Tool in Photoshop CS6 crashing when trying to resize on Mac?
I've got Photoshop CS6 Extended with software version: 13.0.6
Mac Software Version: Yosemite 10.10.2
Any help would be appreciated.What is your setup like? How much installed RAM, how much available hard disk space? Separate drive for Photoshop scratch?
Have you already tried trashing your Photoshop preferences yet and letting the application create new ones for you? Have you Repaired Permissions with Apple's Disk Utility? If not, do both at once.
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (Bluetooth) keyboard, attach a wired keyboard and retry.
Important: If you re-create the preferences by deleting the Adobe Photoshop CS6 Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
NEW Video! Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here.
Mac OS
Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Persistent Photoshop CS6 crashes
We've been seeing Photoshop CS6 crashes anywhere from once a week to more than once a day for weeks now. I've looked into suggestions for fixing the problem and have gone to the trouble of deleting Photoshop completely and reinstalling to the trouble of wiping out the entire main drive and reinstalling the OS and the few apps we use, and most recently installing a 250GB SSD HD dedicated to being the scratch disk for Photoshop.
Our normal use for Photoshop on this machine is taking large scans (often of several hundred megabytes) and cropping and color correction for art reproduction output.
I have several crash reports, but looking through the Exception Type and Codes it changes from one time to the next.
The Mac specs include the following:
Model Name: Mac Pro
Model Identifier: MacPro4,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
System Version: Mac OS X 10.6.8 (10K549)
Photoshop specs are as follows:
Adobe Photoshop CS6:
Version: 13.0.6
Last Modified: 6/8/14 12:57 PM
Kind: Intel
64-Bit (Intel): Yes
Get Info String: 13.0.6 (20131025.r.54 2013/10/25:21:00:00)
Location: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app
Here are some samples of the top sections of recent crash reports. I'll post the most recent one in it's entirety in a second post in the thread.
1.
Process: Path: Identifier: Version: Code Type: Parent Process: launchd [99]
Adobe Photoshop CS6 [988] /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6 com.adobe.Photoshop
13.0.6 (13.0.6.54) X86-64 (Native)
Date/Time: 2014-06-16 17:00:34.809 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 192010 sec Crashes Since Last Report: 6 Per-App Interval Since Last Report: 138445 sec Per-App Crashes Since Last Report: 4 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
2.
Process: Adobe Photoshop CS6 [330] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [106]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-19 12:16:17.295 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 98837 sec Crashes Since Last Report: 4 Per-App Interval Since Last Report: 82346 sec Per-App Crashes Since Last Report: 1 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
3.
Process: Adobe Photoshop CS6 [244] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [104]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-24 11:04:08.000 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 169058 sec Crashes Since Last Report: 5 Per-App Interval Since Last Report: 146783 sec Per-App Crashes Since Last Report: 2 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: 0x000000000000000d, 0x0000000000000000 Crashed Thread: 0 Dispatch queue: com.apple.main-thread
4.
Process: Adobe Photoshop CS6 [1171] Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/ Contents/MacOS/Adobe Photoshop CS6
Identifier: Version: Code Type: Parent Process: launchd [104]
com.adobe.Photoshop 13.0.6 (13.0.6.54)
X86-64 (Native)
Date/Time: 2014-06-24 11:57:54.182 -0500 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 172281 sec Crashes Since Last Report: 6 Per-App Interval Since Last Report: 149957 sec Per-App Crashes Since Last Report: 3 Anonymous UUID: E58093FE-4CE1-4DEA-B509-DB4BBA4B6D0A
Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x000000014cb996f4 Crashed Thread: 3Since I did not have this problem with CS5 or CS4, I can only assume something is not right with Photoshop CS6... below is my video card info:
ATI Radeon HD 4850:
Chipset Model: ATI Radeon HD 4850
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x944a
Revision ID: 0x0000
ROM Revision: 113-B9110C-425
EFI Driver Version: 01.00.383
Displays:
iMac:
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort
Cinema HD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 2A80273WXMN
Mirror: Off
Online: Yes
Rotation: Supported -
Photoshop CS6 crashes when doing anything
I can start it just fine, but it crashes when I open a new file. Happen on both x86 and x64. I find it weird that I can run After Effects CS6. But not photoshop, So please help me.
System File:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:11, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 2511 MHz
Built-in memory: 1918 MB
Free memory: 864 MB
Memory available to Photoshop: 1533 MB
Memory used by Photoshop: 60 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 6150SE nForce 430/integrated/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1440
Video Card Number: 1
Video Card: NVIDIA GeForce 6150SE nForce 430
OpenCL Unavailable
Driver Version: 9.18.13.697
Driver Date: 20121002000000.000000-000
Video Card Driver: nvd3dumx.dll,nvd3dum
Video Mode: 1440 x 900 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 6150SE nForce 430
Video Card Memory: 128 MB
Video Rect Texture Size: 4096
Serial number: 92628701192123445467
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\EPICST~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.0G, 226.0G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
Windows 7 Crash Log:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 5022da52
Fault Module Name: nvoglv32.DLL
Fault Module Version: 9.18.13.697
Fault Module Timestamp: 506b3253
Exception Code: c0000005
Exception Offset: 000ec5a8
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Mac-user myself, so I can just offer generic advice …
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?
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