Photoshop CS6 does not detect display adapter after upgrading to Windows 8

Hi, I just upgraded my 3 year old Dell XPS 16 which came with a AMD (ATI) Radeon HD 5730 (1GB) graphics card to Windows 8 (along with a new SSD hard drive), and reinstalled CS6, and now I get messages that the program is no longer detecting my dedicated graphics card. I updated the drivers from both Dell and AMD, and I get the same result.The Graphics Processor Seting box is greyed out in Preferences, and it says it detected an error in my display driver. Everything was fine with the same graphics card under Windows 7.
I suspect that when Windows 8 was installed it installed a generic AMD driver, and even though I have updated it from Dell and AMD several times, something is not quite right because I can't find the AMD Catalyst Control Center. So it might be a WIndows 8 & AMD issue, but I don't really know for sure.
If anyone has any ideas how to get the graphics driver working properly for CS6 I'd be very happy.
Thanks

Thanks everyone for all the helpful advice.
I finally gave up and called Dell (thank god for my 3 year XPS warranty). Screen shared with a techncian who was surprisingly knowledgeable, and even though he tried updating different versions of the driver for about an hour, he finally suceeded when he went through this link on the AMD site, using the driver verification tool:
http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx#1
Then he downloaded the file:
13-1_mobility_vista_win7_win8_64_dd_ccc_whql
He was finally able to load up Catalyst Control Center and the proper AMD driver. CS6 now sees the graphics adapter.
Hopefully this thread helps some other poor W8 upgrader like me.

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       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
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       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
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       PNG 13.0
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       Polar Coordinates 13.0
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       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.1.2
       Shear 13.0
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       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
       STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
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       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
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       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
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       ElectricImage 13.0
       Face Control II 2.00
       Fine Touch 3.25
       GREYCstoration NO VERSION
       HSB/HSL 13.0
       ICO (Windows Icon) NO VERSION
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       Picture Package 12.0 (12.0x001)
       Reduce Noise 7.0.0.0
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       SGI RGB 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       SoftImage 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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       SuperPNG 2.0
       Variations 14.2.1 (14.2.1 x001)
       Wavefront RLA 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Web Photo Gallery 12.0 (12.0x001)
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       Photo Collage Toolkit
       Kuler
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