Photoshop CS6 - failure to open after 2 year's use  due to adobe message.

An Adobe message to confirm a trial of PS CS6 Extended has suddenly appeared to prevent me from continuing to open my photoshop application ( non extended) which has run OK for two years.  No other options are given.   How can I get rid of this message to enable me to use application?  Adobe Chat suggested deleting some adobe files but this did not work and then they suddenly discovered that CS6 was no longer supported on Adobe chat!   Can you help me?!

Help gives merely version 13.0 x64  (windows)  But I have found a solution & I think the following gives the sequence:
message first appeared after my computer's card reader stopped working pro tem, so I downloaded the card from the camera via USB using Bridge CS6 downloader, something I have not had to do before  (ie from the camera).   The message above gave only one option, but of course, CS6 extended or otherwise is not now available from Adobe anyway.  By attempting to open Photoshop CS6 offline the message option to license the product now appeared as well with requirement also to sign in my Adobe ID.   By entering the licence serial number again of my unextended product (although it was already recorded as licensed on my account) and my adobe ID I was then immediately able to open Photoshop.  Possibly some piece of software recognised an unusual procedure  (piracy prevention)?  Anyway it now seems to work perfectly again.
Many thanks JJM for your interest and I hope this account may also be of use to someone else out there!
Alan B

Similar Messages

  • Adobe Bridge CS6 doesn't open after install. it gives me an error message. Anybody can help?

    The message I get when I open Adobe Bridge CS6 is: The operation could not be completed.
    Adobe Photoshop CS6 works fine. Can anybody help me?

    Can anybody help me?
    The people in the Bridge Forum?
    https://forums.adobe.com/community/bridge/content
    Have you tried resetting the Preferences (pressing cmd-alt-shift at starting until the appropriate dialog appears)?

  • Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

    Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

    We are pleased to announce the Adobe Camera Raw 8.7 RC is now live on Labs! See the links below.
    Technology pages:
    CC - http://labs.adobe.com/technologies/cameraraw8-7-cc/
    CS6 - http://labs.adobe.com/technologies/cameraraw8-7/
    Download pages:
    CC - http://labs.adobe.com/downloads/cameraraw8-7-cc.html
    CS6 - http://labs.adobe.com/downloads/cameraraw8-7.html

  • CS photoshop suddenly won't open after 5 years

    CS photoshop suddenly won't open after running perfectly for 5 years. I do not have the original install disc.
    Any suggestions? Apple and Adobe Tech folks could not help.

    Cris (and Tai Lao)
    there was no installation of a scanner (my Canon LiDe 500F scanner 
    has worked just fine for years) or camera driver (altho I had 
    recently downloaded some pix from my nikon onto iphoto) BUT— your 
    idea was brilliant!--disable Twain, which I did and ps launched 
    successfully!!
    Now, as Tai Loa predicted, I can no longer import the scanner thru 
    ps. Given my current work crunch that's not so terrible, but how does 
    one access a scanner without using ps? If you have had just about 
    enough of me and want to pass on that question I'll understand.
      I am ever so grateful to the two of you for making my ps usable 
    again, but it's midnight here in NYC and I have to pack up my tent 
    and  look for your scanner question reply at the crack of dawn 
    tomorrow. It's been an exhausting anxiety-ridden day but I'm relieved 
    and grateful that there are bright people like both of you out there, 
    interested and willing to help. Many thanks.

  • Photoshop CS6 won't open new or existing files

    I've had Photoshop CS6 for several months now and never had any problems. Until today; I can no longer open files or create a new one using either method: (File -> New) or (File -> Open). I restarted my computer this afternoon and am wondering if an update took place on my system. From what I've read in these forums, that's usually the culprit.
    One thing that concerns me is the System Info. It seems to be saying that I have Windows NT, which I do not. Here is the complete System Info output:
    Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x32
    Operating System: Windows NT
    Version: 6.2
    System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 2472 MHz
    Built-in memory: 24529 MB
    Free memory: 21545 MB
    Memory available to Photoshop: 3255 MB
    Memory used by Photoshop: 70 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce GTX 660M/PCIe/SSE2
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920
    Video Card Number: 1
    Video Card: NVIDIA GeForce GTX 660M 
    OpenCL Unavailable
    Driver Version: 9.18.13.3788
    Driver Date: 20140519000000.000000-000
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce GTX 660M 
    Video Card Memory: 2048 MB
    Video Rect Texture Size: 16384
    Serial number: 90148067221488510481
    Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
    Temporary file path: C:\Users\Brandon\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 186.0G, 39.7G free
    Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
    Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
       AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0  
       AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
       BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
       boost_date_time.dll   DVA Product   6.0.0  
       boost_signals.dll   DVA Product   6.0.0  
       boost_system.dll   DVA Product   6.0.0  
       boost_threads.dll   DVA Product   6.0.0  
       cg.dll   NVIDIA Cg Runtime   3.0.00007  
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0  
       dvacore.dll   DVA Product   6.0.0  
       dvamarshal.dll   DVA Product   6.0.0  
       dvamediatypes.dll   DVA Product   6.0.0  
       dvaplayer.dll   DVA Product   6.0.0  
       dvatransport.dll   DVA Product   6.0.0  
       dvaunittesting.dll   DVA Product   6.0.0  
       dynamiclink.dll   DVA Product   6.0.0  
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libeay32.dll   The OpenSSL Toolkit   0.9.8g  
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1640  
       mediacoreif.dll   DVA Product   6.0.0  
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
       msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS6   CS6  
       Plugin.dll   Adobe Photoshop CS6   CS6  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383  
       PSArt.dll   Adobe Photoshop CS6   CS6  
       PSViews.dll   Adobe Photoshop CS6   CS6  
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  
       ssleay32.dll   The OpenSSL Toolkit   0.9.8g  
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113  
    Required plug-ins:
       3D Studio 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 8.5
       Camera Raw Filter 8.5
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Collada 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Dicom 13.0
       Difference Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Embed Watermark 4.0
       Entropy 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Extrude 13.0
       FastCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Flash 3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Google Earth 4 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Kurtosis 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Maximum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Mean 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Measurement Core 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Median 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Mezzotint 13.0
       Minimum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       MMXCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Picture Package Filter 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Pinch 13.0
       Pixar 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Range 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0.1
       Shear 13.0
       Skewness 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Standard Deviation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Sumi-e 13.0
       Summation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       U3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Underpainting 13.0
       Vanishing Point 13.0
       Variance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Variations 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       Wavefront|OBJ 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       WIA Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       Wind 13.0
       Wireless Bitmap 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins:
       ICO (Windows Icon) NO VERSION
    Plug-ins that failed to load: NONE
    Flash:
       Mini Bridge
       Cut and Slice me
       Kuler
    Installed TWAIN devices: NONE
    If anyone has ANY suggestions, please let me know. I am a web designer and depend heavily on Photoshop working properly. Thanks!

    After posting the question, I realized that NT is just the family of OS (Windows 8.1). I seemed to have solved my problem... for now. I went to startup programs and disabled a couple of programs from opening on start. They were related to the Spoon.net application. After restarting, things seem to working fine again.
    I hope this at least helps someone else.

  • Adobe Photoshop CS6 Cannot be opened because of a problem

    My Photoshop (from my CS6) on Mac would not launch all of a sudden. I get the error title same as the title of this post. I tried clearing my launcher chance as well as re-installing. I am attaching the error report and two screenshots here. Any help would be appreciated.
    Report Text:
    Process:         Adobe Photoshop CS6 [4041]
    Path:            /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
    Identifier:      com.adobe.Photoshop
    Version:         ???
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [371]
    Responsible:     Adobe Photoshop CS6 [4041]
    User ID:         502
    Date/Time:       2014-06-02 10:38:35.888 -0400
    OS Version:      Mac OS X 10.9.3 (13D65)
    Report Version:  11
    Anonymous UUID:  6164A238-F280-BEBA-FABE-A0525AB6BA29
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @executable_path/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedE xpat
      Referenced from: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
      Reason: no suitable image found.  Did find:
      /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
      /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
    Binary Images:
        0x7fff6ce94000 -     0x7fff6cec7817  dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
        0x7fff85fe8000 -     0x7fff862e6fff  com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff87697000 -     0x7fff876deff7  libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
        0x7fff8969e000 -     0x7fff8a214ff7  com.apple.AppKit (6.9 - 1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7fff8deba000 -     0x7fff8e114ffd  com.apple.security (7.0 - 55471.14.4) <1D5DA20E-DB48-3E1D-9BF5-BAA694192B25> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff8f2f9000 -     0x7fff8f307fff  com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff8fc80000 -     0x7fff8fc80fff  com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff8fd03000 -     0x7fff8fe9fff3  com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff90006000 -     0x7fff901ebfff  com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff90261000 -     0x7fff902cdfff  com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 16 GB, SMC 1.72f5
    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
    Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: Hub
    USB Device: iPod
    USB Device: Generic USB Hub
    USB Device: Internal Memory Card Reader
    USB Device: IR Receiver
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: USB to ATA/ATAPI Bridge
    USB Device: USB Receiver
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 25.1

    Reinstalling resolved the issue. In case others are having the same issue, here is some more detail on this.
    After a hard drive failure, I had to restore my machine from a Time Machine backup. After that Photoshop would not launch. All other Master Collection CS6 apps were working, except Photoshop.
    When I tried to reinstall from the DVD, while installation was in progress (several steps after supplying and verifying my License Key), it would give an error message that my copy of the CS6 is counterfeit and installation would stop.
    After talking to Adobe Tech Support on the phone, I uninstalled Photoshop, downloaded the trial version of CS6 from online (here is the link - Other downloads), then installed Photoshop from this download instead of my factory supplied DVD. This time, the installation went through and I was able to launch Photoshop after installation.
    No activation was requires since other CS6 apps were already activated in the machine.

  • Photoshop CS6 will not open files

    Right after rebooting my computer (Windows 7 Pro) I can open one photo file in CS6 using any normal method of opening a file in Photoshop. After closing that file I cannot open any more files using any method such as>Open Recent, File>Open, or right click open using Photoshop, by selecting the file, double-clicking to open it etc. I also cannot open a file in photoshop CS6 from Lightroom 5 using Photo>Edit In> Photoshop CS6. Everything works in Lightroom when I use Photo>Edit>open in CS6 Photoshop opens but the file doesn't.
    If I reboot my computer I can then open one file using any of those methods, but when I try to open an additional file it will not open. I have run through all the opening Photoshop without plugins suggestions and all the other suggestions about what may cause this problem which I have found on Photoshop Help and Support Center and nothing has worked.
    This started while Lightroom 4.4 and CS6 were on my machine and had been working well for months. Then, suddenly, I couldn't open anything in Photoshop. I know of no changes made to the computer. After trying various suggested solutions I reinstalled Photoshop CS6 and things seemed to be working so I went ahead with updating to Lightroom 5. The same problem popped up in CS6 again. Lightroom 5 and Lightroom 4.4 have both worked with no problems and still do. Photoshop seems to be the problem. I've also run an antivirus which found nothing.
    Any suggestions?

    Others have this same problem. See discussion at Re: Photoshop CS6 does not open or create files
    I finally got CS6 to work but have no idea what I did that caused it to start working properly again.

  • After years of using iTunes on my G4 suddenly it won't open.  Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes".  What do I do?s

    After years of using iTunes on my G4 suddenly it won't open.  Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes".  What do I do?  I have been attempting to move my Library to a newer MacBook Pro.

    The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
    Try the following user tip:
    Empty/corrupt iTunes library after upgrade/crash

  • My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!

    My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!

    Please read this and proceed accordingly:
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

  • Photoshop cs6 will not open, why?

    photoshop cs6 will not open, why?

    Did it ever work on you machine?  Do you get any error message?  What OS are you using? You provide no information to even give us a clue as to what might be going on,

  • Photoshop CS6 will not open any graphics files

    Photoshop cs6 will not open graphic files, i have reset the settings. I get to see all the files in preview but when I try to open a file nothing happens, no error messages, no file opens, nothing.
    When I use bridge I try to open the file with open in photoshop cs6 but again nothing happens. I found that if I reboot my PC photoshop will work correctly until I shut photoshop down but if I reopen it later before rebooting my pc now graphics files will open.

    Hi Sorry, getting my 2 machines confused. Photoshop works perfectly on the Mac, it is the PC with problem.
    I have included the info requested:
      Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 2800 MHz
    Built-in memory: 12278 MB
    Free memory: 9943 MB
    Memory available to Photoshop: 10988 MB
    Memory used by Photoshop: 70 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce 8800 GTS/PCIe/SSE2
    Display: 1
    Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
    Video Card Number: 1
    Video Card: NVIDIA GeForce 8800 GTS
    OpenCL Unavailable
    Driver Version: 8.17.13.142
    Driver Date: 20120515000000.000000-000
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce 8800 GTS
    Video Card Memory: 320 MB
    Video Rect Texture Size: 8192
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Junk\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    Startup, 97.7G, 20.5G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Optional and third party plug-ins:
    PhotoTools 2.6 Hidden NO VERSION
    PhotoTools 2.6 Hidden NO VERSION
    PhotoTools 2.6 Professional Edition 2.6.5
    PhotoTools 2.6 Professional Edition Batch 2.6.5
    PhotoTune 3 3.0.7
    PhotoTune 3 Batch 3.0.7
    Topaz Clean 3 10.0
    Topaz ReMask 3 10.0
    TopazRemaskAutomate NO VERSION
    Plug-ins that failed to load: NONE
    Flash
    onOne
    Mini Bridge
    Kuler
    Installed TWAIN devices: NONE
    Hope this info helps

  • Photoshop CC doesn't open after the last update

    Photoshop CC dosn't open after I updated it last night. I tried resatrting my iMac couple time and it didn't work.
    I have 2011 iMac 2.8 Core i7 with OS X 10.8.4
    Please help, I have a lot of work to do.

    It was a file corruption issue due to which checksum was failing.
    Uninstall and reinstall was the proposed resolution.
    Wks, please confirm what is the status of PS on your machine.

  • Help! Photoshop cs6 crashes at startup after 13.05 update

    Hi,
    I urgently need help, please!
    I just now tried to update my Photoshop Extended CS6 to 13.05 and now Photoshop CS6 won't open at all. It crashes at startup, no matter how many times I try to open it. Rebooting hasn't made a difference. Not only that, all previous updates have disappeared as well, and in Finder I see that the program shows as 13.0. So this update attempt has wiped out my previous updates to boot.
    I should add that I have never, ever had a problem updating Photoshop before (I've owned it since version 5.5, way before CS came around) but something has obviously gone very wrong here despite the fact that throughout the update process I never got an error message.
    I am desperate now to find out how to remedy this.What steps can I take to make the program operational again? I don’t even care if I have to skip the update for now. I never would have ventured on this update if I'd known there was the slightest possibility of jeopardizing the functioning of Photoshop.
    What do I do now? I leave on an extended travel journey in 24 hours and desperately need Photoshop and Camera Raw to work so I can process my photographs.
    I've been searching for solutions online but can't find any clear instructions. Some people mention  an Adobe Application Manager but I have not had an error messages so I'm not sure how to proceed.
    If anyone is knowledgeable in this area, I'd be most grateful for your input. Thanks in advance!

    luvtype wrote:
    Delete what? Photoshop CS6? Not uninstall? Please clarify. Thanks.
    Never just "delete" an Adobe application, never just drag it to the trash!
    Always use the Adobe Uninstaller for each application.

  • A file which was created and saved using Adobe Photoshop CS6 is not opening anymore HELP

    Hi, please help with my issue which is as follows:
    A file which was created and saved using Adobe Photoshop CS6 is not opening anymore and sends a message saying that the file is not compatible.
    What should I do, I have invested so much in that file and I dont think i will be able to do it all over again.

    That's why people do incremental saves and use backups... You could try to open the file in an image viewer like IrfanView and see which parts are salvagable, but that's as good as it gets most likely...
    Mylenium

  • My photoshop cs6 does not open Nikon raw pictures

    my photoshop cs6 does not open Nikon raw pictures

    Check your version of ACR (Photoshop > About Plug-in > Camera Raw) and see on this list
    Camera Raw plug-in | Supported cameras
    whether your camera should be supported or not.

Maybe you are looking for

  • A Bug in layer effects?

    Hi, Hopefully the animated gif is self explanatory. (edit: looks like animated GIFs don't work so have included each frame as a separate image). I have used a layer effect to draw a stroke inside the border of an image and all I would like to do is t

  • Report: Vendor Evaluation

    Dear Expert, I am preparing a new report with sum of amount (Paid Amount and Contract Amount separately ) to particular vendor with specified time period against PO/WO. Actually, I am confused for the field of paid & contract amount. Kindly, guide me

  • Error Error code:-2147217395 Error code name:serverProgramingError

    Hi, i am using JRC application sample which bascially read the .RPT file and export it to .PDF filefrom this link, i have made the relative changes which point to the .rpt file. compilation went fine.. but i am facing the runtime error which mentione

  • Vertical Stacked Bar Chart

    I have created Vertical Stacked Bar Chart and would like to put some space between value and value title for Y axis Thanks

  • Installed Enemy Territory boots then quits possible vid driver problem

    ok I followed the instruction on how to recompile and install ET on a 64bit Arch here http://bbs.archlinux.org/viewtopic.php?id=46846 Punk buster ran and updated fine I went to play tthe game but it wouldn't launch so I looked for the folders ( there