Photoshop CS6 has out of memory errors under Mac OS X 10.7.4
Has anyone who has a 2008 MacBoo Pro with the NVIDIA GeForce 8600M GT 512 MB graphics card tried running Photoshop CS6 under Mac OS X 10.7.4?
On my MacBook Pro, PS CS6 launches; however, any action results in an out of memory error. The CS6 versions of After Effects, Premiere Pro and Illustrator all launch and run as expected under 10.7.4.
If I switch to my Mac OS X 10.6.8 startup volume, Photoshop CS6 runs as expected.
I have support cases open with Adobe, NVidia and Apple. Adobe thinks I need to update the display drivers. NVidia says display drivers must be provided by Apple. Apple says that the display drivers are current. The Apple support agent said that he can escalate the case if the issue can be reproduced on more than one computer.
I'd love to keep my MacBook Pro running another year or so without having to reboot in 10.6.8 every time I need to use Photoshop. I'd stay with 10.6.8, but of course iCloud requires 10.7.4.
I have not tried 10.8 yet, but it's on my troubleshooting list.
Also, PS CS6 runs fine under Mac OS X 10.7.4 on my 2010 iMac.
Thanks in advance for any feedback.
- Warren
It looks like it was indeed the display driver for the NVIDIA GeForce 8600 GT 512 MB graphics card inside my 2008 MacBook Pro.
It seems that this driver only gets installed if you upgrade from Mac OS X 10.6.7 to 10.7.4 while the startup drive is connected to the MacBook Pro itself. I had updated while the startup drive was connected to my 2010 iMac. Accordingly, I could have reinstalled Photoshop 100 times without it ever launching as expected. Having used the external startup drive with three other Apple computers (all 2010 or newer machines) with Photoshop CS6 launching as expected, I had just assumed (mistakenly) that it would work as expected with my 2008 computer.
So, this was simple enough to resolve by upgrading the OS on the external startup drive while having it connected to the MacBook Pro. In hindsight, this makes perfect sense.
-Warren
Similar Messages
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Cs6 photoshop has out of memory error 10.8.1
CS6 Photoshop gives a not enough memory error when opening a new file on a 24" 2008 iMac 3.06 GHz, 4GB Ram running 10.8.1. Can I run CS6 on a 32 bit machine.
4 GBs of RAM is not nearly enough to run both OS X Mountain Lion and PSCS6.
OS X, by itself, can use between 3 and 4 GB of RAM for the OS to run smoothly.
Leaving only 1 GB or less for running Photoshop.
Photoshop is notoriously CPU! GPU, RAM and HD intensive.
Your iMac can take a max. RAM amount of 6 GBs.
Install the additonal 2 GBs of RAM. Hopefully this will be enough to run PS sufficiently.
You can purchase reliable RAM online from either Crucial memory or from OWC.
Here are the specs for your iMac's memory
Memory Slots 2 - 200-pin PC2-6400 (800MHz) DDR2 SO-DIMM
Here is the procedures to install the additonal RAM memory, yourself.
http://support.apple.com/kb/HT1423
Good Luck! -
Adobe CS6.0 out of memory error on iMac (early 2009)
Hi:
Adobe CS6.0 Photoshop is returning "Out of Memory (RAM)" errors and is unusable on a lab of iMacs.
The system exceeds Adobe minimum specs (1GB ram).
Our school has a lab of computers with both Adobe CS5.5 and Adobe CS6.0 Master Collection installed on a lab of iMacs (early 2009).
The computers all have 4GB of memory and come with an NVidia GeForce 9400M 256MB video card.
I notice that this video card shares ram with the main system.
CS5.5 runs perfectly well but CS6.0 is not co-operating.
We have updated Photoshop to version 13.04 and have run Apple's Software Update (latest version).
I have looked online and this is a known problem with computers that have Adobe CS5 & 6 installed with Mac OS10.7.x but only on certain video cards.
There are people out there with 32 GB ram having the same problem.
I'm guessing the answer may be to update the video card drivers somehow.
Your input is greatly appreciated.
Regards
ODrewHi ODrew,
I'm shocked you can operate OK with only 4GB of RAM, that certainly wasn't enough for my 2007 iMac to not continually slow down!?
CS6 Sys requiremnts...
Mac OS
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8, v10.7, or v10.8**
4GB of RAM (8GB recommended)
4GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
Additional disk space required for preview files and other working files (10GB recommended)
1280x900 display
7200 RPM hard drive (multiple fast disk drives, preferably RAID 0 configured, recommended)
OpenGL 2.0–capable system
DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs; Blu-ray burner for creating Blu-ray Disc media)
QuickTime 7.6.6 software required for QuickTime features
Optional: Adobe-certified GPU card for GPU-accelerated performance
And I don't see that Video card supported...
http://www.adobe.com/products/premiere/tech-specs.html
I don't think you can upgrade that video card...
http://www.ifixit.com/Answers/View/93250/Upgrade+the+NVIDIA+GEFORCE+9400M+GRAPHI CS+PROCESS -
CS6 Running out of memory Error while rendering
Hey everyone,
I recently upgraded to After Effects CS6 thinking it would be a great investment. So far, I have been horribly wrong!
Here's my computer's specs: (this is a huge upgrade from the computer I was running 5.5 on without any problems other than it being slow)
Intel i7-3615QM 2.3GHz Ivy Bridge processor
8GB GDDR5 RAM
NVIDIA GeForcs 650M w/ 2GB GDDR5 dedicated RAM
Here's what's happening:
I've been doing recording for my job at 1080p in front of a green screen. I record 16 minute sections. I use Keylight to replace the background with a still picture, and then export the video at half resolution, with audio as H.264 (.mp4) files. Normally I would set up the 16 minute sections to render in queue, but it kept having the "out of memory" error shortly after starting the one second in line. So then I started just doing one at a time... and now it won't even make it through one!
I have noticed that even after rendering is done, AE is still using 6 gigs of RAM! Usually I can purge the ram, but now even doing that doesn't change anything - I have to close the program to get my RAM back. I have tried enlarging my page file, I've tried rendering in different resolutions and file types - I feel like I've tried everthing. I've looked all over the internet and I haven't found any real solutions (just talk from 2008 about "secret" menus that I can't get to work).
Please help!!
Thank you!!
DominicI wouldn't mind getting more RAM except that the computer I used to do this very same work with (except with 5.5) only had 6GHz of RAM and a pathetic processor and GPU in comparison.
I've tried doing the same editing in PrP but it just doesn't have enough tools . Changing my output format hasn't helped either unfortunately. I think the program has a memory leak.
I really think I might just go back to 5.5. I called support today and it took forever just to get the poor girl helping me to understand my name has an "m" in it. She wasn't really able to understand the problem. As far as I can tell, CS6 has been a 100% downgrade.
Thank you both for the help!
Dominic -
Hi,
I’m getting the following error message when ever I try to start cs6 and the program gets close.
“Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Please advise what is the problem? and How to sort this out?
OS Name
Microsoft Windows 8.1 Pro
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
JARVIS
System Manufacturer
Dell Inc.
System Model
Inspiron N5110
System Type
x64-based PC
System SKU
To be filled by O.E.M.
Processor
Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Dell Inc. A11, 8/3/2012
SMBIOS Version
2.6
Embedded Controller Version
1.01
BIOS Mode
Legacy
BaseBoard Manufacturer
Dell Inc.
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
Unsupported
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
Jarvis\JARVIS\Abhishek
Time Zone
India Standard Time
Installed Physical Memory (RAM)
4.00 GB
Total Physical Memory
3.16 GB
Available Physical Memory
1.21 GB
Total Virtual Memory
3.72 GB
Available Virtual Memory
1.55 GB
Page File Space
576 MB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
Yes
Hyper-V - Data Execution Protection
Yes
Display adapters:
and NVIDIA GeForce GT 525M.Without the actual crash logs nobody can say, but chances are that your graphics hardware is to blame, so update the driver...
Mylenium -
How fix "Adobe Photoshop CS6 has stopped working" error in Win7?
Hi All,
I’m getting the following error message when ever I try to use Move Tool and the program gets close.
“Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Video card driver is updated.
Please see the following error event.
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: aticfx64.dll, version: 8.17.10.1047, time stamp: 0x4cabd6c0
Exception code: 0xc0000005
Fault offset: 0x000000000002f5bf
Faulting process id: 0x15ac
Faulting application start time: 0x01ce2110508d2fb6
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\aticfx64.dll
Report Id: fe57fe44-8d03-11e2-bd6c-dc0ea14b01df
Please advise what is the problem? and How to sort this out
Your help is highly appreciated.
regardsthat's the details it shows.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2527 MHz
Built-in memory: 3891 MB
Free memory: 1350 MB
Memory available to Photoshop: 3306 MB
Memory used by Photoshop: 5 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 15/03/2013 at 00:05:05 (GetImageViewResourceSharingGLContext)
The GPU Sniffer crashed on 15/03/2013 at 00:50:52
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
No video card detected
Serial number: 92628701192123445467
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Khan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.1G, 254.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE -
Hi, I am running in a mixed enviroment with Open Directory master for authentication on a Snow Leopard OS 10.68 server, with both Lion and Snow Leopard client machines. My Users, due to Adobe products crashing with none mobile accounts, are using external hard drives formatted OS Extended (Journaled) with their mobile account setup on that Hard Drive. This year it has been touch and go on login issues but working throught that. My problem is when a user uses a Lion machine 10.7.4 and Photoshop extended and then moves to our study lab which has Snow Leopard, photoshop workspaces are corrupted and they cannot open any photo's or settings, they get an "Out of memory" error. However when they go back to the Lion machine and after resetting their workspace they can use the software without issues. Anyone else hiving these issues? Ive tried chflags nohidden library in Snow Leopard to view settings, even deleted all photoshop settings in App data and preferences and still cannot access photoshop on SL machine.
ThanksThanks Kurt for the reply. I'll give more info. All machines have latest updates for both CS6 and current version of OS either 10.6.8 or 10.7.4.
The only thing on the external hard drive is the user's home folder and their Data, I have to have permissions enabled so their home preferences and WGM settings work correctly. BTW all accounts have admin rights to machine, I have WGM settings preventing access to machine settings and can re-image if i get corrupted machines.
PS is installed on each machine not the External Hard Drive.
All machines have the same Volume name for the internal boot drive, which is set as the PS scratch drive.
I thought this issue was to do with the memory and may still be so.
However when a clean profile is connected to our towers with Lion which has 12 gb ram and 1024 MB Video Memory, the settings are at 70% which is around 8 gb.
When i take same clean profile to our other lab of iMacs which has 8 gb ram. and 512 mb video memory, PS adjusts the performance ram accordingly which is around 5.5 gb ram at 70%.
I then take that same external drive to the problem iMac's (early 2009 and 2008) which has 4gb ram 256 video memory and is running Lion, PS adjust to 2.4 gb ram.
Now i put that same drive on the same model, 2009 or 2008 iMac that has Snow Leopard running on it from same model Lion iMac,PS opens fine.
However after moving from one of the other larger Lion machines and then back to this Snow Leopard machine, the profile gets corrupted, the workspace is corrupted and cannot reset it. Also I am unable to access any settings I get the "Could not complete the operation because there is not enough memory (RAM)" error.
Now when I go back to a same model Lion machine with same minimum memory i get the same error, however when I go to a larger Lion machine all I get is Color profile cannot sync and the workspace is still corrupted and not showing but I can reset it.
I then move the performance size to match that of the lower model’s 70%, I still get the error when I go back to the lower end Lion or Snow Leopard machine.
I tried clearing PS preferences by opening with command+option+shift and delete PS preferences the issue is still there.
I then remove all PS ~/Library/ settings for PS and it is still present.
I had to re-create the profile all together to get this to work. As long as I don’t connect to a low end Snow Leopard machine things seem to be going well and PS readjust according to the machine, note, when I set the performance level to a low setting let's say 2.5 gb as on the early iMacs and plug into another machine, PS adjusts to the current machine' mamory availability and does not keep that lower setting setting.
I have a copy of console error message below.
9/18/12 2:31:51 PM Adobe Photoshop CS6[254] *** __NSAutoreleaseNoPool(): Object 0x10aa114d0 of class NSCFString autoreleased with no pool in place - just leaking
9/18/12 2:31:51 PM Adobe Photoshop CS6[254] *** __NSAutoreleaseNoPool(): Object 0x106d65010 of class NSBundle autoreleased with no pool in place - just leaking
9/18/12 2:31:51 PM Adobe Photoshop CS6[254] *** __NSAutoreleaseNoPool(): Object 0x11db6aa60 of class NSCFString autoreleased with no pool in place - just leaking
9/18/12 2:31:51 PM Adobe Photoshop CS6[254] *** __NSAutoreleaseNoPool(): Object 0x10a98bc40 of class NSCFString autoreleased with no pool in place - just leaking
9/18/12 2:31:51 PM Adobe Photoshop CS6[254] *** __NSAutoreleaseNoPool(): Object 0x1371a73e0 of class NSCFData autoreleased with no pool in place - just leaking
9/18/12 2:31:51 PM Adobe Photoshop CS6[254] *** __NSAutoreleaseNoPool(): Object 0x1371f7320 of class NSCFData autoreleased with no pool in place - just leaking
I have 12 Snow Leopard machines that are early 2008 and 2009 imac and no way to up upgrading to Lion and I am not ready for Mountain Lion to go into production untill I can upgrade my OD masters to Mountain Lion.
I suspect it's not the ram settings that are affected but the video ram is not adjusting from machine to machine, is it possible to upgrade the 2009 20" iMac video cards and get proper firmware support?
any help is appreciated. -
How to stop "Adobe Photoshop CS6 has stopped working" error in Win8?
On my new Dell XPS 8500 Win 8 computer Photoshop CS6 keeps stopping working. I've tried both 64-bit and 32-bit versions and updated the video driver after phoning Dell. Also installed latest Adobe program updates. I keep getting the error message "Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Any solutions? I'm losing a terrible amount of time!
Hi there - thanks for the quick reply....
Yes, I do have a discrete video card with my main monitor plugged into that. I enabled multiscreen in the BIOS so I could plug in my second screen into the internal VGA port (both older monitors from my previous pc). I was previously getting an error when I opened Photoshop which said "Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware. Check out the manufacturer's website for the latest software... etc..." which is why I contacted Dell to update the driver. They have a list of drivers for my system and suggested I try the first 3 in order. The first 2 wouldn't install but the third did and although the display driver error has disappeared now, Photoshop keeps crashing.
My version of Photoshop is CS6 13.0.1 x64
From Event Viewer (and bear in mind I am out of my depth here...):
Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: aticfx64.dll, version: 8.17.10.1140, time stamp: 0x5008c014
Exception code: 0xc0000005
Fault offset: 0x000000000008a80f
Faulting process id: 0x22e8
Faulting application start time: 0x01ce20477336922d
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\aticfx64.dll
Report Id: e36dd566-8c3a-11e2-be78-f4b7e258e018
Faulting package full name:
Faulting package-relative application ID: -
I receive the error Photoshop cs6 has stopped working for windows 7 32 bit
I downloaded and installed cs6 for windows 7 32 bit and cant open it to use,i get the message" adobe photoshop cs6 has stopped working" I have tried different graphics drivers but still the same. My other adobe softaware works fine,IE: elements11 and lightroom4. Any ideas?
Did you receive any error messages during the installation process? You can check your installation log files to look for errors. Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to locate and interpret the installation log files.
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Photoshop keeps on getting out of memory error after installing Premier Pro
I just upgrade my CS to CC. Yesterday I installed Photoshop and did my work without any problem but today after installing Premier and After Effect, I keep on getting out of memory error when I'm working even though I don't have any other application running accept photoshop alone. The file I'm working on is a small file, iphone plus size interface. Basically I can open the file, add blur effect and try to type text I will get photoshop telling me that my system is out of memory. Restarting photoshop give the same problem, restarting my computer give the same problem, ie do one thing and next will give memory not enough.
I don't think my system is slow as it is workstation with dual processor and 12 gig of ram, windows 7 64bits 1gb dedicated memory for graphic card.
I uninstall Premier and After Effect and suddenly the problem go away. Photoshop work as per normal. I didn't have the time to reinstall premier again but will try to do it tonight or tomorrow
Anyone experience such problem before?When you get that error leaver the error showing and use something the can show you how much free disk space there is left on Photoshop scratch disk. It may be a problem with scratch storage space not ram storage space. I see Photoshop use much more scratch space the ram. I have seen Photoshop using less than 10GB of ram on my machine leaving 30GB of free ram on my system unused while using over 100GB of scratch space.
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Out of Memory error, though nothing has changed?
I have two large projects, 65mb each, which I have had open in FCP 7 with no problems for months.
Then I left them closed for a month and worked on other projects.
Now I can't open either of those two earlier projects without receiving the Out of Memory error (I'm trying to open each one individually). There are many things to look for when this error appears, as found all over this forum and others. So here is my checklist of facts:
Neither project contains any PSD files or any sequences with text files in them.
One of those projects contains no sequences whatsoever, only clips.
All media for these projects is Apple AVC-Intra 100M 1280x720.
The RAID drive containing the media for these projects has not been used since the last time the projects were open and working fine.
The edit system has not changed in any way:
- FCP 7.0.3
- Mac Pro
- OS 10.6.6
- 2x2.66 Quad Core
- 6 GB RAM
- LaCie 8TB RAID, with 1.7TB free
All RAM is functioning fine.
I've trashed FCP preferences and received the same results anyway.
Again, both projects were working fine on this same computer, same version of FCP, even with BOTH projects open at once.
Also, I've been working with other projects on this same system with no problems, some nearly as large as these two.
So... none of the obvious culprits are at work here to cause this error, unless I'm missing something.
Anyone have any ideas? This is a bit scary, as these are documentary projects which are only going to get bigger, and I've done projects bigger than this several times without problems. Hopefully I'm missing something simple...
Thanks.I think I found the culprit, and it's an obvious one:
My original big project, 65mb, had a bin that was created by an assistant before I began work on the project and I never saw it. That bin has sequence strings for every tape/card loaded into the project, so it had about 65 rather long sequences. Once I found it, I moved that bin to its own project and deleted it from the original project.
Now the original project opens, and I can open multiple projects at once, no Out of Memory error.
So it's the bin full of sequences that did it. If I had seen that bin before I wouldn't have had to run this up the flagpole here. But at least it reinforces that word of advice that has appeared in many previous posts about this error: Don't overload a project with long sequences. Break up the sequences into smaller projects and archive them.
And my own addition to that advice: If you're an assistant setting up a project for an editor, make sure your editor knows what sequences you've tucked away in bins hidden inside bins inside bins, etc.
All good to go! (Until the next error... stand by...) -
Photoshop CS6 has encountered a problem and needs to close
I just download cs6 photoshop, I can successfully download the program but when I try and open it up I get an error that tells me "Adobe Photoshop CS6 has encountered a problem and needs to close. We are sorry for the inconvenience." I uninstalled photoshop and re installed it hopping this would work but it didn't. This is the error signature that is pulling up. also ran adobe support advisor and it found no problems. My system is xp version 2002 with service pack 3
Not much luck I'M afraid tried to understand all that was there this is all I could come up with, dose it help at all?
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 68 6f ure pho
0018: 74 6f 73 68 6f 70 2e 65 toshop.e
0020: 78 65 20 31 33 2e 30 2e xe 13.0.
0028: 30 2e 30 20 69 6e 20 70 0.0 in p
0030: 68 6f 74 6f 73 68 6f 70 hotoshop
0038: 2e 65 78 65 20 31 33 2e .exe 13.
0040: 30 2e 30 2e 30 20 61 74 0.0.0 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 31 32 33 37 38 62 62 012378bb
0058: 0d 0a ..
Just came up with this also;
OS Name
Microsoft Windows XP Home Edition
Version
5.1.2600 Service Pack 3 Build 2600
OS Manufacturer
Microsoft Corporation
System Name
HAYWOOD
System Manufacturer
Compaq Presario 061
System Model
PX786AA-ABA SR1500NX NA530
System Type
X86-based PC
Processor
x86 Family 6 Model 10 Stepping 0 AuthenticAMD ~1999 Mhz
BIOS Version/Date
Phoenix Technologies, LTD 3.14, 3/9/2005
SMBIOS Version
2.4
Windows Directory
C:\WINDOWS
System Directory
C:\WINDOWS\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name
HAYWOOD\Compaq_Owner
Time Zone
Eastern Standard Time
Total Physical Memory
1,024.00 MB
Available Physical Memory
352.92 MB
Total Virtual Memory
2.00 GB
Available Virtual Memory
1.96 GB
Page File Space
2.26 GB
Page File
C:\pagefile.sys -
Acrobat XI Pro "Out of Memory" Error.
We just received a new Dell T7600 workstation (Win7, 64-bit, 64GB RAM, 8TB disk storage, and more processors than you can shake a stick at). We installed the Adobe CS6 Master Collection which had Acrobat Pro X. Each time we open a PDF of size greater than roughly 4MB, the program returns an "out of memory" error. After running updates, uninstalling and reinstalling (several times), I bought a copy of Acrobat XI Pro hoping this would solve the problem. Same problem still exists upon opening the larger PDFs. Our business depends on opening very large PDF files and we've paid for the Master Collection, so I'd rather not use an freeware PDF reader. Any help, thoughts, and/or suggestions are greatly appreciated.
Regards,
ChrisAs mentioned, the TEMP folder is typically the problem. MS limits the size of this folder and you have 2 choices: 1. empty it or 2. increase the size limit. I am not positive this is the issue, but it does crop up at times. It does not matter how big your harddrive is, it is a matter of the amount of space that MS has allocated for virtual memory. I am surprised that there is an issue with 64GB of RAM, but MS is real good at letting you know you can't have it all for use because you might want to open up something else. That is why a lot of big packages turn off some of the limits of Windows or use Linux.
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Hi,
At my job, we seem to have a memory leak related to JNI. We know we
have a memory leak because we keep getting Out of Memory errors even
after increasing the maximum heap size to more than 256 megs. And we
know that this is the application that is eating up all the system
memory.
We are running under Windows 2000, with both JDK 1.3.0 and JDK 1.4.1.
We tried looking at the problem under JProbe, but it shows a stable
Java heap (no problems, except that the Windows task manager shows it
growing and growing...)
I tried a strip down version, where I set the max heap size to 1 Meg,
and print out the total memory, memory used, and maximum memory used at
a 5 sec interval.
Memory used = Runtime.getRuntime().totalMemory() - Runtime.getRuntime().freeMemory().
Well, I let that strip down version running for about a day. The
maximum memory used has stabilized to about 1.1 Meg, and has not
increased. The current memory used increases until it gets to some
threshold, then it decreases again. However, the Windows task manager
shows the memory increasing -- and currently it is at 245 Megs!
In the lab, the behavior we see with the Windows task manager is as
follows:
1. Total memory used in the system increases until some threshold.
2. Then it goes back down by about 100 Megs.
3. This cycle continues, but at each cycle the memory goes back down
less and less, until the app crashes.
Now, our theory is that JNI is consuming all this memory (maybe we are
using JNI wrong). That's the only explanation we can come up with to
explain what we have seen (Java showing an OK heap, but the task
manager showing it growing, until crashing).
Does that make sense? Can the new operator throw an Out of Memory
error if the system does not have enough memory to give it, even if
there is still free heap space as far as the Runtime object is
concerned? Does the Runtime object figures objects allocated through
JNI methods into the heap used space?
Note that I know the task manager is not a reliable indicator.
However, I don't think a Java app is supposed to runaway with system
memory -- the problem is not simply that the Java app is consuming too
much memory, but that it seems to always want more memory. Besides, we
do get the Out of Memory error.
Thanks for your help,
Nicolas RiveraHi,
there are two sources of memory leakage in JNI:
- regular leaks in c/c++ code;
- not released local/global references of java objects in JNI.
I think that the first issue in not a problem for you. The second is more complex. In your JNI code you should check
- how many local references alive you keep in your code as their number is restricted (about 16 and can be enlarged). The good style is not to store local references but keep only global.
- any local reference accepted from java call in JNI are released by JVM. You should release local references you created in JNI and also global references.
- do not use a large number of java object references. Each new reference gets new memory in JVM. Try to reuse refences.
I guess that is your problem.
Vitally -
Out of memory error, while using Adobe InDesign
I have been running Adobe inDesign for a couple of years with no problems. This is the first time I got a, "Out of memory" error when attempting to save the document as a PDF.
Windows 7, Dell Studio XPS, 2.80 GHz Processor, Memory: 9 GB Dram, Hard Drive: 1.5 TB, 1.56 MB cache.
Firefox v33.02
What should I do to get back the memory?
Thank you,
Don SchaafHi Don, is this an Adobe site you are using in a Firefox tab, or the stand-alone InDesign application?
If it's in the application, you may want to try Adobe's forum. You also could try closing other open applications to have them release memory and then try creating the PDF again.
Please note that if Firefox has been running for a long time and is using a lot of memory, it may take several minutes to release it all, as various files are (slowly) updated at shutdown. You can monitor its progress in the Windows Task Manager on the Process tab. Press Ctrl+Shift+Esc to open the Task Manager, and then click the processes tab. Firefox will be listed under firefox.exe here. Please allow it to shut down normally instead of using the End Process button, unless it appears to hang (no movement in the amount of memory used for several minutes).
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