Photoshop CS6 keep asking me to licence the software

Photoshop CS6 keep asking me to licence the software everytime I launch it. I do it, and on the next launch, its asking me again. Sick and tired of this. Also, I loose my settings randomly.
Anyone has the same issue?

Which version of CS6 version 13.1.2 Creative Cloud applications ask for serial number
Losing settings usually means that your user ID's  Photoshop preferences have been reset...

Similar Messages

  • My CC wont open. and Once again my LR and PS keep asking me to licence the software. I am a fully paid subscriber to CC. This issue keeps happening and was only fixed by Adobe lastnight, but its happening again can anyone HELP?

    My CC wont open. and Once again my LR and PS keep asking me to licence the software. I am a fully paid subscriber to CC. This issue keeps happening and was only fixed by Adobe lastnight, but its happening again can anyone HELP?

    This is an open forum with a mix of other users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Mac OSX Photoshop CS6 keep asking for serial number

    Hi, I don't know why, but since few days ago, my photoshop CS6 started to pop up with the trial message and ask me to enter serial number. However, I'm on a one year subscription for photoshop CS6 only, there is no serial number.
    I opened the software, and choosed "lincese this software" and then signed in with my adobe ID.  After that, the message ask me for serial number.  This didn't happen before.
    My systme is :
    Now it says I only have one day for the trial. Please help me to resolve this.
    Thanks
    Eric

    @CKPAD.co - The Adobe ID you are using to post here has never signed up for the Creative Cloud, not even a free/trial account. Are you using a different Adobe ID for a Creative Cloud subscription? If not this would be the correct behavior. The 30 day trial ends and you can either puchase a perpetual license (serial number) or a Creative Cloud subscription.
    Feel free to follow up with me by email at [email protected] since I do not want you share private information like your email address in public forum.

  • Photoshop CS6 keeps asking for serial number

    I installed Photoshop CS6 x64 on a 64 bit Win 7 machine.  Every time I start it, it says trial will expire in 0 days and lets me put in my license number or continue trial.  I can do either and use the software.  This has been occurring for multiple days.  I installed the x32 version on the same machine.  I only needed to put in the license number once and it works fine.  What can I do to get the x64 version working correctly?

    Hi ,
    Please check your host file and try to activate again:
    Reset the hosts file:
    Windows:
    Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
    Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
    Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    Save and close the file.
    Mac OS
    Log in as an administrator to edit the hosts file in Mac OS.
    In a Finder window, choose Go > Go To Folder.
    Type /etc.
    Select the hosts file and open it.
    Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
    Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
    Save and close the file.
    If still the same issue then try updating Application Manager: https://creative.adobe.com/products/creative-cloud, launch CS6 and enter the key when prompted and let us know whether it worked.
    Regards,
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  • Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce

    Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.

    If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
    Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins.

  • CC keeps asking to accept licencing terms again... and again...

    Since installing CC two weeks ago, CC programs, including PP, keep asking me to accept the licencing terms again... and again... and again...
    This is becoming a real agravation.  Has anyone else encountered this problem?  Does anyone know the solution?
    Thanks!

    At least I know now that it isn't just a problem with my computer or account!  I'm sure Adobe is working on fixing this as I can't imagine they haven't received dozens of FRs regarding this already.
    This problem does cast a serious doubt about using CC away from the internet for any amount of time, even for just a few days.  The way it is now, I wouldn't trust it since the current problem leads me to believe I could be locked out of my CC apps at any time, despite Adobe's policy that your computer only needs to 'call in' once a month to confirm subscription.
    Never any such worries with CS6 or prior.

  • Photoshop CS6 keeps crashing when I try and change brush colour

    Hi, my Photoshop CS6 keeps crashing when I try and change brush colour. I use layer masks a lot and consequently need to switch between black and white brushes. CS6 crashes a lot and gets closed by Windows 7 when I either click in the icon to swap brush colour or press the X keyboard shortcut. It's driving me crazy. I run Windows 7 on a high spec Dell PC. The problem has only started a couple of months ago, had CS6 since it came out. Can I advise me please? Thanks.

    Please read these and proceed accordingly (restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be of special interest):
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
    http://forums.adobe.com/docs/DOC-2325

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    Contact S&T support if you have specific issues.
    Mylenium

  • Photoshop CC keep asking for Serial Number

    Photoshop CC keep asking for Serial Number. Adobe has charged my credit card 5x since June, but my Photoshop CC still doesn't work.

    This is also happening to me.
    I've been a subscriber for the last year and a bit.
    I've moved to a new computer at home and since then I've been getting this prompt even though I'm signed in, everytime I've opened photoshop. Now the trial has expired and I'm cut off from using it.
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    I've spent the last 2.5 hours going thru every adobe support doc they've posted. Nothing works. Two hour wait on the phone, 2.5 hour wait to chat (if I'm lucky and the window manages to stay open).
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  • Why does Adobe Photoshop CS6 continually ask me to register?

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  • My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!

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    Please read this and proceed accordingly:
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  • I dowloaded photoshop CS6 am unable to access for the exercises required of course

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    And exactly what is it that you are trying to tell us? You're making no sense whatsoever. Clarify - preferrably in comprehensible English.
    Mylenium

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