Photoshop CS6 Will not open files\create new\function properly

Hello,
I have a licensed Photoshop CS6 installed on Windows 8.1 64bit.
This morning the software has started to have the following issue:
Photoshop will not create any new files (With the exclusion of spamming CTRL+N I have managed to open a new project)
Photoshop will not load an existing file through its panel of any format (double click on file yet nothing happens)
While trying to use any tool I have noticed that some of the clicks (Mouse or Keyboard) do not go through - some of them are being generated and some are not.
Sometimes Photoshop will not respond to clicks - if I drag a window other it forcing explorer to refresh the desktop the changes are being shown - otherwise Photoshop will remain stuck
After browsing the web for hours I have noticed a few people had similar issues as I have yet non of the steps which helped them to solve this issue have done any good to me.
I have taken the following steps:
Turned off "Use Graphic Processor"
Re-booted my computer
Re-installed Photoshop
Updated my graphic card's drivers
I have read another thread talking about some Nvidia cards which encounter issue with drivers yet I'm using an Radeon card - My PC spec:
Intel i7-3770 @ 3.4GHz
8GB RAM
ATI Radeon R7 200
Windows 8.1
I have made the following video which describes the issues: (The black screen is me popping ALT+CTRL+DEL)
http://www.dailymotion.com/video/x1xg3nc_photoshop-cs6-wont-load-new-files_tech
Thank you in advance!

We've heard of a few examples of this - but they always seem to come down to other applications interfering with UI in Photoshop, malware, or needing to reinstall the OS.
There have only been a handful of reports, and we haven't been able to isolate the cause - but we know that it is something outside of Photoshop.  Sometimes it works shortly after rebooting the system, but then fails until the system is rebooted again (very strong evidence that the cause is outside of Photoshop).  A few people have reported that after reinstalling the OS, the problem went away.

Similar Messages

  • Photoshop CS6 will not open files

    Right after rebooting my computer (Windows 7 Pro) I can open one photo file in CS6 using any normal method of opening a file in Photoshop. After closing that file I cannot open any more files using any method such as>Open Recent, File>Open, or right click open using Photoshop, by selecting the file, double-clicking to open it etc. I also cannot open a file in photoshop CS6 from Lightroom 5 using Photo>Edit In> Photoshop CS6. Everything works in Lightroom when I use Photo>Edit>open in CS6 Photoshop opens but the file doesn't.
    If I reboot my computer I can then open one file using any of those methods, but when I try to open an additional file it will not open. I have run through all the opening Photoshop without plugins suggestions and all the other suggestions about what may cause this problem which I have found on Photoshop Help and Support Center and nothing has worked.
    This started while Lightroom 4.4 and CS6 were on my machine and had been working well for months. Then, suddenly, I couldn't open anything in Photoshop. I know of no changes made to the computer. After trying various suggested solutions I reinstalled Photoshop CS6 and things seemed to be working so I went ahead with updating to Lightroom 5. The same problem popped up in CS6 again. Lightroom 5 and Lightroom 4.4 have both worked with no problems and still do. Photoshop seems to be the problem. I've also run an antivirus which found nothing.
    Any suggestions?

    Others have this same problem. See discussion at Re: Photoshop CS6 does not open or create files
    I finally got CS6 to work but have no idea what I did that caused it to start working properly again.

  • Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

    Photoshop CS6 will not open raw files even after I downloaded a DNG converter help please!

    We are pleased to announce the Adobe Camera Raw 8.7 RC is now live on Labs! See the links below.
    Technology pages:
    CC - http://labs.adobe.com/technologies/cameraraw8-7-cc/
    CS6 - http://labs.adobe.com/technologies/cameraraw8-7/
    Download pages:
    CC - http://labs.adobe.com/downloads/cameraraw8-7-cc.html
    CS6 - http://labs.adobe.com/downloads/cameraraw8-7.html

  • Photoshop CS6 will not open any graphics files

    Photoshop cs6 will not open graphic files, i have reset the settings. I get to see all the files in preview but when I try to open a file nothing happens, no error messages, no file opens, nothing.
    When I use bridge I try to open the file with open in photoshop cs6 but again nothing happens. I found that if I reboot my PC photoshop will work correctly until I shut photoshop down but if I reopen it later before rebooting my pc now graphics files will open.

    Hi Sorry, getting my 2 machines confused. Photoshop works perfectly on the Mac, it is the PC with problem.
    I have included the info requested:
      Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 2800 MHz
    Built-in memory: 12278 MB
    Free memory: 9943 MB
    Memory available to Photoshop: 10988 MB
    Memory used by Photoshop: 70 %
    Image tile size: 128K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: NVIDIA Corporation
    Video Card Renderer: GeForce 8800 GTS/PCIe/SSE2
    Display: 1
    Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
    Video Card Number: 1
    Video Card: NVIDIA GeForce 8800 GTS
    OpenCL Unavailable
    Driver Version: 8.17.13.142
    Driver Date: 20120515000000.000000-000
    Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: NVIDIA GeForce 8800 GTS
    Video Card Memory: 320 MB
    Video Rect Texture Size: 8192
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Junk\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    Startup, 97.7G, 20.5G free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Optional and third party plug-ins:
    PhotoTools 2.6 Hidden NO VERSION
    PhotoTools 2.6 Hidden NO VERSION
    PhotoTools 2.6 Professional Edition 2.6.5
    PhotoTools 2.6 Professional Edition Batch 2.6.5
    PhotoTune 3 3.0.7
    PhotoTune 3 Batch 3.0.7
    Topaz Clean 3 10.0
    Topaz ReMask 3 10.0
    TopazRemaskAutomate NO VERSION
    Plug-ins that failed to load: NONE
    Flash
    onOne
    Mini Bridge
    Kuler
    Installed TWAIN devices: NONE
    Hope this info helps

  • Photoshop cs6 will not open, why?

    photoshop cs6 will not open, why?

    Did it ever work on you machine?  Do you get any error message?  What OS are you using? You provide no information to even give us a clue as to what might be going on,

  • Ibook author 2 will not open file created in ibook author

    ibook author 2 will not open file created in ibook author.  How can I find out what is causing this?  I read it might be a video file, but can't find out which one.
    TIA

    There should not be a simple issue just because of versions, I think.
    You may have a corrupted asset, as you seem to think. In that case, it's up to you to dig into the exact cause, sorry.
    Did you call support for this yet?

  • Adobe Indesign & Illustrator CS6 will not open files off server after Mac Maverick update.

    I updated to Mac OS X Maverick and all the sudden my InDesign and Illustrator will not open files off of my works network.  I read somewhere about installing the new Java update may help fix it, but I tried it and it did not. I have restarted my computer and reset the connection to the server multiple times, but it does nothing.
    The exact message I get is:  "Cannot open the files "xxxx.indd" Adobe InDesign may not support the file format, a plug-in that supports the file may be missing, or the file may be open in another application"  I know for a fact that it is not open in another application so it is not that. I have tried multiple files on the server as well.
    For Illustrator, I try to open a file from the server and it just freezes and does not respond so I have to force quit.
    Does anyone have any suggestions? Please help!

    If you had asked before you did this I would have told you not to move to Mavericks unless you were prepared for problems. I’m not a proponent of upgrade installations for operating systems and there’s no way to eliminate that as the cause.
    That said, before you start erasing the whole machine, try uninstalling CS6 and then reinstalling it. You might want to run the cleaner tool after the uninstallation.
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Logic will not open files created with earlier versions?

    Logic Pro 9 will not open willnot open files created in earlier versions advising that attempts should be mad using Logic pro 7.  My Mac Pro wil not open this version of Logic "because PowerPC applkcations are no longer supported."  Any help would be very much appreciated since I need to have books reprinted.
    Thanks

    Pancenter wrote:
    Won't help, the "installer" (through Logic 8) uses some PPC code, this person is running Lion which means no version of 7 or 8 can be installed.
    Hi
    I think that the PPC installer can be worked around (?):
    Make disk images of the Install Disks, mount them all, then use Pacifist to run the Install process
    Looks like it should work here..
    CCT

  • INDESIGN CS6 will NOT open files!

    INDESIGN CS6 at launch will NOT open ANY documents , freezes on Open. Have tried moving SING Mark II folder- did not fix problem. FYI Indesign CS5.5 is fine.
    Hardware Overview:
      Model Name:          iMac
      Model Identifier:          iMac12,2
      Processor Name:          Intel Core i7
      Processor Speed:          3.4 GHz
      Number of Processors:          1
      Total Number of Cores:          4
      L2 Cache (per Core):          256 KB
      L3 Cache:          8 MB
      Memory:          24 GB
      Boot ROM Version:          IM121.0047.B1F
      SMC Version (system):          1.72f2
      Serial Number (system):          DCPGW1QDDMW8
      Hardware UUID:          19D82FB5-0B16-5133-990A-38E7991114DF

    Please see Adobe Forums: InDesign CS5.5 Not Responding for direction on collecting and posting reports that will help diagnose the problem.

  • Photoshop CS6 Will not Open/Create Files

    I recently downloaded and installed the Photoshop CS6 Trial for Windows.  Upon starting it, I try to create a New document, and no dialog window even opens.  The open dialog will open, but selecting a file does nothing.  I don't know why it would do this.  Can anybody help me?  Also, what information will you need to help me?

    Try these steps to fix most issues: http://bit.ly/Troubleshoot_PS

  • Photoshop CS6 does not open or create files

    I am using Adobe Cloud. And have downloaded Photoshop CS6. Using it locally.
    It was working fine.  For weeks. The application still loads without error. But if I open a file nothing happens. No error message. But no file appears. And if I try to create a new file the same thing. No error message. But no new canvas to work with. In both cases nothing appears in the layers panel.
    The Help menu gives me the option of deactivating. So I am assuming it is not an activation issue.
    Fireworks works fine. Illustrator works fine. Only Photoshop has this problem.
    I am running Windows 8. 64bit. 12gb. NVIDIA GeForce GTX 560 2gb. Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64. No optional 3rd party plugins.

    Update 03/2/2013
    I had enough I uninstalled Creative Cloud and secure wiped the Intel 520 SSD and the wiped the RevoDrive 3 X2. Installed windows 8 clean install and re-downloaded and installed all the Creative Cloud Apps.
    1. After the install was completed clicking on Photoshop CS6* causes nothing to happen. No tasks open, nothing in task manager showing photoshop opening. It's like the request just goes away.
    2. Figured maybe I need the updates, opened bridge clicked on help - updates.
    3. All products had updates and updated them all.
    4. All updates successful except for Photoshop and DynamicLinkmanager.
    Photoshop Update Failed
    Adobe Photoshop 13.0.1.1
    Installation failed. Error Code: U44M2P7
    So then I search the forums and find the option to manually download the CS6 update from Adobe.com. I did that and still nothing. 
    So in Windows 7 I could open Photoshop once per reboot and work. Now in Windows 8 I can't even get it to open.
    There has to be an incompatibility with either:
    1. Nvidia GTX680 4GB cards
    2. Nvidia WHQL Latest Drivers
    I draw that conclusion because PS CS6 has worked just fine until Nvidia Updates were installed. I know in 3D Mark III the card only reports as a 2GB and they claim it's purely cosmetic reporting. It also works fine on my Quadro 5000 card in another box.
    Unable to open Photoshop CS6 in Windows 8 Pro
    Unable to open using program Compatibility Troubleshooter Mode: Windows 7
    Unable to open images in Adobe Camera Raw or Photoshop from within Bridge. No Errors it's like the request simply disappeared.
    sniffer_GPU Report:
    Device: 0000000000312F28 has video RAM(MB): 1868
    Device: 00000000002FBB88 has video RAM(MB): 4095
    Vendor string:    NVIDIA Corporation
    Renderer string:  GeForce GTX 680/PCIe/SSE2
    Version string:   3.0.0
    OpenGL version as determined by Extensionator...
    OpenGL Version 3.0
    Has NPOT support: TRUE
    Has Framebuffer Object Extension support: TRUE
    OpenGL ok
    OpenCL ok, version=1.1 CUDA 4.2.1
    Return code: 3
    PS6 Executable Digital Signature:
    sha1 - Monday, January 7, 2013 12:36:15 PM
    System Info From Lightroom (Since PS6 doesn't open)
    Operating system:  (Build 9200)
    Version: 6.2 [9200]
    Application architecture: x64
    System architecture: x64
    Logical processor count: 12
    Processor speed: 3.2 GHz
    Built-in memory: 65476.6 MB
    Real memory available to Lightroom: 65476.6 MB
    Real memory used by Lightroom: 159.9 MB (0.2%)
    Virtual memory used by Lightroom: 123.0 MB
    Memory cache size: 0.0 MB
    Maximum thread count used by Camera Raw: 6
    System DPI setting: 96 DPI
    Desktop composition enabled: Yes
    Displays: 1) 1920x1080, 2) 1920x1080
    System Hardware Specs:
    OS Drive (Intel 520 240GB SSD)
    Motherboard: Asus Rampage IV Extreme x79 Chipset
    CPU: Intel i7 3930K
    Memory: 64GB PC-2400 G.Skill
    Adobe Creative Cloud is installed on the D:\ Drive which is an OCZ Revodrive 3 X2.
    Video: EVGA GTX680 Classified 4GB Edition
    Video Drivers: Nvidia 314.07, DirectX 11.0, API Version 11.1, Clock 1110Mhz
    *Photoshop CS6 refers to both the x64 edition and 32bit edition. I've tried both.

  • Photoshop CS6 does not open files

    I am trying to get Photoshop CS6 on my PC running under Windows 8 to open files.  The open dialog box comes up, but it is frozen and I end up having to CTRL ALT DEL and end the task to get out of it.  This has only happened since the last update.  I noticed that people had this problem back in 2013 but there was no answers given.  I am unable to open any file and therefore not really able to use Photoshop.

    Ok. What I'm about to suggest is Uninstall-Clean-Reinstall
    Read this Help Document, follow the instructions and download the Cleaner tool.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Uninstall
    Run the CS/CC Cleaner. It will remove anything the uninstall missed.  Those could be problem files or registry entries that are fouling things up.
    After you clean do a fresh Reinstall.
    Hopefully that fixes it.

  • Photoshop CS5 crashes when opening file/creating new file

    I can load up CS5 and its fine. I then go to open or create a file and it just crashes.
    Can someone help me please
    I really need photoshop for my photography
    Cheers
    Lunty

    Photoshop uses OpenGL for some things that won't function if you disable it, but for the most part Photoshop will work fine.  Things you will miss include:
    Alt-right click and drag mouse gestures for changing brush size/hardness won't show you a preview of your brush size/hardness, just an outline.
    Smooth zoom and panning.
    Some 3D functions of the Extended edition.
    Some performance improvements in the display.
    Adobe has done a great job of making almost all of Photoshop work well without OpenGL, but I encourage you to visit the following site and download the latest video drivers for your card.  It may clear up all the Photoshop problems and possibly others you don't know you have yet.
    http://www.amd.com/us/Pages/AMDHomePage.aspx   (Note the "Download Drivers" section to the upper-right).
    -Noel

  • Photoshop cs6 will not open

    I just download cs6 photoshop, I can successfully download the program but when I try and open it up I get an error that tells me "Adobe Photoshop CS6 has encountered a problem and needs to close.  We are sorry for the inconvenience."  I uninstalled photoshop and re installed it hopping this would work but it didn't.  This is the error signature that is pulling up, :
    AppName: photoshop.exe
    AppVer: 13.0.0.0
    ModName: photoshop.exe
    ModVer: 13.0.0.0
    Offset: 012378bb
    I am not sure what else to do any help is greatly appreciated

    What OS?
    Try resetting preferences.  With windows start PS and immediately hold down shift ctrl alt keys.  If fast enough you should get a reset window.

  • Photoshop CC will not open files. It also won't call up recent files I had already opened. I'd appreciate any suggestions. Thanks.

    Can anyone offer suggestions on how I can have Photoshop CC open jpg files? It won't even open recent files , including files I was working on yesterday. Thanks.

    If by right clicking you mean your right clicking on a file on your desktop or in an application like windows file explorer.  If you using then Open not open with.  You need to make sure you system configuration file extension is associated with Photoshop and the the registration of Photoshop is configured o the correct version of Photoshop.  I would think something similar would apply to a Mac OS.
    On windows you can use Regedit to check the Photoshop.exe key setting. see if open and edit are correctly set. if not fix the settings.
    You can use the control panel default Programs file associations to check and set file extensions associations.

Maybe you are looking for

  • Issue with Adobe Reader (Desktop app) on Mac OS X Lion

    Hi there, I want to print a pdf like a booklet. I first try with Adobe Reader 9 but it says something lik "Unable to print document" and "no pages selected for print". And the print to pdf doesn't work either. here is a screenshot of the parameters p

  • How to invoke a method in TF Template

    Hi All, Is there any way to execute a method in Taskflow template before executing the extended TF. I have two Bounded TF which are based on a Bounded TF Template, I want to execute the method in Template before executing my TF. Let me know if there

  • Report Changes and New Reports in R12 - A useful document

    Hi All, I found this document. I hope it will be useful for everyone EBS R12: Financial Reports impacted by the R12 (12.0 and 12.1) Upgrade [ID 1110684.1] Pleaselet me know if there are any addional reports or completely new reports available in R12.

  • Mac app store thinks i still need to download/install yosemite

    I downloaded and installed Yosemite on a 2009 MacBook Pro.  There's a popup that won't go away asking if I want to install the new SW. In the Mac App Store, under purchases it shows Yosemite to be downloaded.  However, checking 'about this mac', Yose

  • Don't have access to email to send reset passwords to

    I just bought an iPad.  When I went to purchase an app, it said I needed to provide additional information.  I don't remember the answers to the security questions and I do not have access to the email to send reset passwords to.