Photoshop elements 10 - error code exit 7 when trying to install on MAC OSX

A joke, I got this for christmas and cannot install it onto my computer, therefore cannot use it.  I get exit code 7 and have tried to install it by creating another administrator but still no success. And of course its Sunday so cannot get hold of support over the phone. Has anyone had the same issue and if so do you have any idea how to resolve it?  I feel a bit frustrated and would have thought a company such as ADOBE would have a better support system in place.   Thanks for any advice or tips in advance.

After uninstallation , check whether any file has been left and delete it in above mentioned thread. For convenience you can use the following way-
1. Press CMD+Shift+H -> Library->Application support -> Adobe Now delete Elements Organizer and Photoshop Elements  specific files
2.- Press CMD+Shift+C -> Select your OS Drive-> Library ->Appication Support->Adobe , Now again delete Elements Organizer and Photoshop Elements  specific files
Before Trying step1 and 2 , first make sure that in Activity monitor Organizing Sync Agent should not be running. If yes then kill it.

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