Photoshop elements 10 won't open, says files missing. Reinstall. Trying to reinstall but won't run. Nothing works. Using Windows 7.

Photoshop elements 10 won't open, says files missing. Reinstall. Trying to reinstall but won't run. Nothing works. Using Windows 7.
How do I reach tech support?

http://forums.adobe.com/message/5506764#5506764

Similar Messages

  • Photoshop elements does not open, says "gathering user info...."

    photoshop elements does not open, says "gathering user info...."

    Hi,
    Please try couple of probable solutions as mentioned below:
    Solution 1:
    1. Close Elements.
    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
    Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
    Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
    Solution 4:
    On the drive on which you have installed PSE,on my machine it is on C:
    Go  to C:\Program Files\Adobe\Photoshop Elements  9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain  plug-in. Remove that plug-in from that location and copy it somewhere  else.
    Now launch PSE and check if it works.
    Solution 5: Try with admin account or right click and select run as admin. or try directly from .exe
    For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
    Thanks,
    Garry

  • Ipad pages won't open any documents, it lets me create one but won't open it

    Basically the title says it all
    Ipad pages won't open any documents, it lets me create one but won't open it
    I have updated it last night, but the same problem was happening yesterday afternoon
    iPad 2  - I bought it March 2012

    Check the following settings:
    1. Settings>Pages>Use iCloud>On
    2. Settings>iCloud>Documents and Data>On

  • Applications on my iMac OSX 10.6.8 keeps shutting down immediately when I try to open. Help! I tried repair disk in disk utilities and nothing works..

    Applications on my iMac OS 7.1 keeps shutting down immediately when I try to open.
    Help! I tried repair disk in disk utilities and nothing works..

    Perhaps you could try this to resolve your issue: http://support.apple.com/kb/HT1564
    Try booting up to Safe Boot and see if you still have this issue in "safe mode." This will help you determine if the issue is caused by 3rd part sofware, or some other type of OS corruption.

  • ITunes won't open, says files are missing. reinstall?

    I've been using iTunes for a couple years now today I can't open it. A message keeps popping up saying I need to reinstall iTunes due to files missing. Is there a way to do a "repair install" What do I need to do to not loose all of my music.

    You should not loose any music if iTunes was maintained properly.
    In most cases it is so no need for concern. But to verify.
    Go to My documents - My Music - iTunes - iTunes Music - Inside this folder you should see all your music, videos, podcasts, etc.
    If you get the chance right click on iTunes Music folder, select properties. This will show you the file size. The file size should be pretty big depending on how much music you had.

  • I just purchased Elements 12 to open raw files for Olympus OMD 1. It won't open raw files. It is version 12.0. I tried to update it and got error for 12.1-U43M1D207 and for raw-U44M1120

    What do I do to upload latest version for Elements 12 version 12.0 when getting an error  for 12.1-U43M1D207 and for raw-U44M1120?

    Update 12.1 installation errors | Photoshop Elements, Premiere Elements

  • The Download function has stopped working, it won't open the file I'm trying to download and just freezes up. Any suggestions to fix this?

    When I click on a file, the download menu window opens and I click on the open with (excel, windows, adobe etc.) and click OK, the program stops and freezes up.

    I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
    I am running Yosemitie on a  iMac.
    Paul

  • I foolishly installed Kaspersky, then Safari 4.0.5 crashed, deleted safari downloaded from disc, but now won't open saying i need osx 10.0 or higher. i am running 10.6.7!

    How do I repair Safari 4.0.3, 4.0.4 or 4.0.5 after installing Kaspersky AV?  I WAS running 4 or 5..don't recall..
    After installing Kaspersky, Safari would crash immediately. I deleted all versions of Safari on my iMac, downloaded and tried to install Safari again.. I kept getting a message saying I needed OSX 10.0 or higher! I'm on a iMac OS X 10.6.7!
    I was able to copy Safari 4.0.3 from my disc from when I purchased the computer, but it won't allow me to update at all to a higher version, stating the same reason!
    How do I fix this?

    HI,
    Code Type: X86-64 (Native)
    Try running Safari in 32-bit mode.
    Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. *Also, (in that same window) make sure Safari is NOT running in Rosetta.*
    0x106b08000 - 0x106b5dfef com.apple.framework.familycontrols 2.0.1 (2010) <E6E1C44A-6513-92DF-F71E-C157C485024C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    The FamilyControls may be a Microsoft issue which could be why you are having problems with PowerPoint. You may need to update or upgrade your PowerPoint 2008 software to be compatible with 10.6.3. Check the Microsoft site.
    Carolyn

  • Itunes won't open- says it's in my Music Folder but nothing there to open!

    Okay so out of the blue, iTunes decides to act weird. On my MacBook, I downloaded the 7.0.2 upgrade. I even went as far as to remove everything (or so I hoped), re-download and install. So, when I try to open it, the next screen is the agree/disagree screen. I click agree and the it comes up that it could not be found in the "music" folder and that the "music" folder is the default folder. What in the world is going on here? To echo sentiments heard on the board, an uninstall feature would be nice (other than dragging to the trash- my trash still say iTunes helper is being used and can't be thrown away. WHAT??!!?)
    Help is appreciated.

    I had the same problem. I didn't see any resolution here so I set out on my own. I fixed it. I deleted my (already empty) ~/Music folder, and created a new folder named ~/Music. Same problem, so I then created a folder ~/Music/iTunes. Now everything seems to work.
    FYI, I have my library on an external HDD that was having issues, so I pulled it off until I can take the time to repair, and restore. That's when all this began. I only wanted to listen to Podcasts.

  • Won't open any downloaded programs, i tried downloading winace but cant open that either. how do i open zipped or exe files?, won't open any downloaded programs, i tried downloading winace but cant open that either. how do i open zipped or exe files?

    I am a PC user - bought my 1st Mac today. Was trying to download a VLC player for my movies but i can't open files when i download them. I tried downloading winc=ace - but it came in an exe file as well and it just opens as a word file of computer language. I tried loking on the net - not much help - something about mounting a file - but there is no file mounter. Please help getting very frustrated. I guess i know how people who have never used a computer before feel like....
    Thanks for your help

    You need MacUnace from the Winace site
    VLC for MAc is here http://www.videolan.org/vlc/download-macosx.html

  • New itunes update, now itunes wont open keeps saying files missing

    doiwnloaded new update, now itunes wont open saying files missing. help

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Help please!Photoshop Elements 8 editor won't open any files (windows 7)

    I have Photoshop elements 8 for my windows 7 laptop. I updated my laptop and now Photoshop won't open any files. I click on the psd/jpeg/png that i want to open(file,open) and nothing appears in the editor. even if i try by double clicking it the editor will show up but no file.i have tried restarting the laptop but it still wont work. I can't uninstall photoshop because it came pre-installed on my laptop and no disc or installer came with it. If anyone can please help me i'd be very gratefull.

    Quit the editor, then restart it while holding down Ctrl+alt+shift. Keep those keys down till you see a window asking if you want to delete the settings file. You do.

  • Photoshop CC 2014 won't open any files, not even create new ones

    I have a freshly installed version of Photoshop CC 2014 and it just won't open any single file no matter what I do.  I also have Illustrator CC 2014 installed for the past week, and it is behaving fine, and even opening up the files that Photoshop won't open (jpg, psd, png, etc.).
    I've tried uninstalling completely, and reinstalling it, and it still won't open any files.  Basically, nothing happens after I click the "Open" button from the Open File dialog window.
    I've also try resetting my user preferences using this video tutorial, and it also didn't resolve the problem: http://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
    Has anyone else experienced this or can give information on how to resolve it?
    Thanks!

    Well, I finally got it to work through trial and error.  Here were the steps that I used to get it to work:
    1) Make sure that you are not behind any firewall/VPN/etc, just a direct connection to the internet (if possible).  I use Adobe for my work laptop, and I was informed that this could potentially be an issue during installation processes.
    2) Uninstall Photoshop via the Creative Cloud application interface.
    3) Right-click on the Creative Cloud icon from the system tray and "Quit" (it was automatically started for me from a previous bootup)
    4) Right-click on the Creative Cloud desktop icon and choose "Run As Administrator"
    5) Re-install Photoshop
    After performing the above steps, I can now open any png/jpg/gif/etc file, as well as start a new file.  I have no clue why it works or if my steps played any role in fixing it, but I thought it was worth sharing for others to try if they encounter a similar issue.  It could be either the firewall I was behind, or the permissions (I don't think Creative Cloud boots up running as administrator).  But I am in no position to say I know the exact resolution.  Hope this helps!

  • My new Photoshop Elements 12 has a RAW file plug-in, but when I try OPEN to select a photograph, there are only generic icons instead of pictures-- I can't tell one photograph from another! How can I fix this so I can tell which photograph I want to open?

    My new Photoshop Elements 12 has a RAW file plug-in, but when I try OPEN to select a photograph, there are only generic icons instead of pictures-- I can't tell one photograph from another! How can I fix this so I can tell which photograph I want to open? Thank you!

    Thanks R_Kelly:
    Adobe Photoshop Elements Version: 12.0 (12.1 (20140303.12.1.49334)) x32
    Operating System: Windows Vista 32-bit
    Version: 6.0 Service Pack 2
    System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3
    Physical processor count: 4
    Processor speed: 2400 MHz
    Built-in memory: 3069 MB
    Free memory: 1631 MB
    Memory available to Photoshop Elements: 1598 MB
    Memory used by Photoshop Elements: 69 %
    Image tile size: 128K
    Image cache levels: 8
    Video Card: ATI Radeon HD 4800 Series
    Video Mode: 1680 x 1050 x 4294967296 colors
    Video Card Caption: ATI Radeon HD 4800 Series
    Video Card Memory: 512 MB
    Application folder: C:\Program Files\Adobe\Photoshop Elements 12\
    Photoshop Elements scratch has async I/O enabled
    Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 12\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 12\Plug-Ins\
    The first thing I did was UPDATE. I have all the latest updates available (according to the updater). The Camera Raw Plug-in says it is version 8.0.
    The RAW files are from a Canon T3i. It's a very common camera, I can't believe it wouldn't be supported.

  • TS3212 i down loaded the update and now it wont open says im missing this file msvcr80 dll

    i down loaded the update and now it wont open says im missing this file msvcr80 dll

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99685)

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